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we understand.
ethical consultancy - supported interims
APSE plays a unique role in thelocal government family. With afocus on front line services goingback nearly 30 years and withmembers throughout the UK,APSE is literally The Associationfor Public Service Excellence.APSE Solutions is proud to bepart of APSE. Our in-houseconsultancy team and our widenetwork of associates buy into
the APSE core values of excellentpublic service delivery. And aspart of APSE we are also part ofyou, so we are able to combinefirst-hand knowledge andexperience of the challengeslocal government faces with theobjectivity of a fresh pair of eyes.Our only objective is to help youto make public services better.
the frontline services people.
benchmarkinghealth check diagnostic reviewcommercial income generationservice transformationcontract managementbenchmarking analysis
what solutions do we offer YOU?
interim managementdemand managementsurveyscritical friendprocurement advice
we understand.We are owned by APSE’s membership,who consist of local authorities across theUK. As a local government organisationwe have unprecedented knowledge andunderstanding of the issues faced withinthe sector and first-hand experience ofassisting other authorities in a similarposition. We are local government, wecare about the legacy we leave you with.
you are we. we are you.
experienced professionals All our consultants are experienced practitioners with extensive knowledge oftheir service area. They are supported through the APSE network with accessto seminars, advisory groups and briefings for up-to-date knowledge of keyissues and good practice in the field. Throughout the project the team willensure that you are kept informed with progress and answer any queries. Inthe unlikely event of any issues occurring between the client and APSE, thein-house team will be able to efficiently deal with any issues.
APSE Solutions has a long record of success within local government. Fromone day workshops to multi-service reviews, the team, along with carefullyselected associates will deliver for you. We have a proven track record with100% of clients surveyed last year rating the completed project as excellentor good.
a proven track record
The approach undertaken by APSE is underpinned by an emphasis ontransferring skills to both officers and members. Skills will be transferred tothe team through the experience of ‘doing’ and this will be key in the teams’learning. Diagnostic workshops are another way in which the team will ensureofficers are involved and have the opportunity to shape the project.
knowledge transfer
you are we. we are you.
The team takes pride in its work, delivering results against agreed objectives.Where appropriate, project plans are put in place at the beginning of theassignment to ensure transparency around timescales and deliverables.Reports include clear recommendations, particularly around potentialsavings and opportunities for innovation and income generation.
outcome focused
Our unique interim management support package will ensure that whetheryou are after someone to hold the fort or to implement a change programmeyou are in safe hands. All our interims are supported through the APSEnetwork with access to seminars, advisory groups and briefings forup-to-date knowledge of key issues and good practice in the field.
supported interim management
you are we. we are you.
problem...
...APSE solution
...and the outcome...APSE identified savings of £1.87 million (5.2%) in the short termand long term savings of £9.63 million (21.3%) across the Council’sfrontline services.
...APSE can identify areas for cash-releasing efficiency savings in the short tomedium term, these savings are readily identifiable and produce quick wins.APSE can make recommendations to address further areas where substantialsavings can be identified. APSE can develop detailed proposals to assist thecouncil in preparing evidence based business cases to address issues.
Due to cuts, we have calculated we need to reduce expenditure next year by 8.9%across all services...
how has APSE Solutions helped in the past?
problem...
...APSE solution
Savings of £950,000 per annum, clear evidence-based assessment ofcurrent value for money. Actions were agreed to bring the service up tonational best practice level and a feasible proposal to address 3 key areasof local concern on a short, medium and long term basis were produced.
...what was achieved?
...APSE can assess value for money of any current arrangements and proposerecommendations to optimise future value for money from the service. APSE willspecifically focus on 3 key areas of local concern, namely planned/reactive repairsratio, deferred cyclical schemes and sold properties. APSE will also use a “leanthinking” approach to carry out a service review, beginning with a diagnosticworkshop of key players within the service. Along with this, APSE will carry outface to face interviews, use benchmarking data and engage with tenant andtrade union representatives from all levels. This will be vital to the success of theproject.
We have decided to retain our housing stock and embark on an ambitious £85 million,3 year capital programme, to meet housing quality standards. We are keen to ensurewe secure maximum value for money from a major programme of investment in theseproperties...
for your APSE solution...
Emma Taylor - Client Coordination Officer
Email: [email protected]
Tel: 0161 772 1810
Contact
Association For Public Service Excellence2nd Floor, Washbrook House
Lancastrian Office CentreTalbot RoadOld TraffordManchester
Telephone: 0161 772 1810Fax: 0161 772 1811
Email: [email protected]
