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WWW.PIEPC.ORG APRIL 2 – 4 THE GREATER TACOMA CONVENTION & TRADE CENTER TACOMA, WA

April 2 – 4€¦ · April 2 – 4 The GreaTer Tacoma convenTion & Trade cenTer Tacoma, Wa. piepc executive committee Gail harris, Conference Chair City of Shoreline ... John Labadie

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www.piepc.org

April 2 – 4The GreaTer Tacoma convenTion & Trade cenTer Tacoma, Wa

piepc executive committeeGail harris, Conference Chair

City of Shoreline

Kelly Kasper, Vice Chair American Red Cross

Sarah miller, Treasurer City of Auburn

aaron collins, Sponsorship Director Starbucks

Yvette Barnett, Education Director The Boeing Company

Lynn murphy, Marketing Director Puget Sound Energy

rick north, Past Chair Nordstrom

carolyn dunn, Secretary Resilient2Disaster.com

piepc Steering committeedarren Branum

UW Environmental Health and Safety

Ted Buehner National Weather Service

dana colwell WSU Conference Management

Lit dudley Washington State Emergency Management

cindy Gleason Washington State Department of Health

Karen inglin Recreational Equipment Inc. (REI)

Fritz King Premera Blue Cross

John Labadie Emergency Management Consultant

mindi mattson City of Renton

Bruce mcBane Skagit County Emergency Management

Gretchen o’connor Washington Association of Community & Migrant Health Centers

Beverly o’dea Tetra Tech

alicia Schroder-Weitzel Food & Drug Administration

deirdre (dee) Totten Independent

Janet York WSU Conference Management

rosemary Zorko CBRE/Group Health

2013 conference committee

ii 2013Partners in Emergency Preparedness Conference

letter from the chairAs the Chair of the 2013 Partners in emergency Preparedness conference,

I am excited to welcome all of you here this year. I am looking forward

to the exchange of knowledge and energy that always seems to occur

at this conference year after year. Your conference committee, made

up of members from public, private, and non-government organizations

have worked hard this past year to help identify excellent speakers on

approximately 50 different topics that are relevant and capture lessons learned. I am sure that

these teachable moments will undoubtedly touch each of you in a variety of ways. In addition,

in the true sense of forming partnerships with all of you whom we may end up working with

after a disaster, we are hopeful you will look around, meet new people, form new alliances, and

help us meet our mission of breaking down formal barriers and working together for a common

good. There are two formal networking events and several informal time periods that we invite

you to meet each other and meet with our exhibitors who support us in our preparedness,

response, mitigation, recovery, and continuity missions.

I want to officially thank our sponsors, Seattle Public Utilities, Puget Sound Energy,

Pemco Insurance, Premera Blue Cross, Verizon, Witt O’Brien’s, Washington State Association

of Emergency Management, Washington Military Department Emergency Management Division,

and Homeland Security Emergency Management Center for Excellence, all of which allow us

to provide this quality conference this year.

I want to thank all of the presenters who—for the most part—share their knowledge with

us with very little, if any, compensation. I want to thank the volunteers who are working the three

days of the conference to support the logistics of the conference. I want to thank the terrific,

hardworking, all volunteer, conference committee members who work for a year to provide this

excellent conference! I especially want to thank our Conference Coordinator from Washington

State University Conference Management—Dana Colwell—for all she does to manage the

many details! And last, but certainly not least, I want to thank all of you for taking the time out

of your busy schedules to spend some time learning from each other!

Sincerely,

Gail C. Harris2013 PIEPC Conference Chair

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11:00 AM Registration Greater Tacoma Convention and Trade Center

1:00 pM Special workshops (gTcTc)Rm. 318 international association of emergency managers cem exam (1:00 - 3:00 pm)

Rm. 317 case Study: The Polly Klaas Kidnapping & murder (Eddie Freyer)

Rm. 315 earthquake evaluation of Buildings (aTc 20) (David Swanson)

Rm. 316 Building and marketing the Public Service Brand (Lieutenant Colonel James Vance)

5:00 pM Networking Reception (Open to all registered conference attendees.) Hotel Murano Ballroom

7:00 AM Registration & Exhibitor Display Greater Tacoma Convention and Trade Center

8:00 AM WelcomeBallroom Gail harris, PIEPC Chair

8:15 AM Keynote SpeakerBallroom vicky mieseler, Ozark Center

Firsthand Lessons from the Joplin Tornado

9:15 AM Exhibitor Break

9:30 AM Session ARm. 315 Workplace violence (Jana Monroe)

Rm. 316 Ten Things to Know about the volcano in Your Backyard (Cynthia Gardner)

Rm. 318 network of networks: Situational awareness in real Time by neighborhood volunteers and Leaders (Mary Schoenfeldt)

Rm. 407 Stronger Together: regional collaboration Between emergency management and health care coalitions (Erika Henry/Darrell Ruby)

Rm. 404 Weather Planning for dummies (Ted Buehner)

Rm. 405 Functional assessment Service Teams (FaST): helping General Shelters accommodate everyone (Sheri Badger/Christine Seymour)

Rm. 317 What Learning method Will Lead You to PrePare? (Kelly Kasper)

10:45 AM Exhibitor Break

11:00 AM Session BRm. 405 innovative Post-disaster response Tools for essential Facilities Such as hospitals and medical

research Facilities (David Swanson)

Rm. 404 “dam” Planning: What You need To Know about the high-hazard dam in Your Back Yard (Derek White/Lynn Murphy)

Rm. 316 Ghost Forests, Surfing Elephants and Preparing for “The Big One!” (James Roddey)

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Schedule At-a-glanceRm. 318 Just When You Thought it couldn’t Get Worse:

Proactive media Strategies for high-visibility environments (Lieutenant Colonel James Vance)

Rm. 315 regional coordination in the Planning, movement, evacuation and Sheltering of Persons with access and Functional needs (William Lokey/Frank Castro-Wehr/Sheri Badger)

Rm. 317 overcoming the Barriers to neighborhood Preparedness (JoAnn Jordan/Debbie Goetz)

Rm. 407 Safe in the Sound: The red cross’ Plan for a Sustainable culture of Preparedness (Emily Fortman)

12:15 pM LunchBallroom major General Bret d. daugherty

The Adjutant General, State of Washington

1:30 pM Session cRm. 315 EOC Assistance and the Taylor Bridge Wildfire (Debbie Goetz/Brenda Larsen/Jason Biermann)

Rm. 318 emergency Services/Private Sector Security exercise: hyderabad india (Gabriel Russell/ James Rollins/Jim Thomson/Gail Harris)

Rm. 407 volunteer and donations management Toolkit (Nicole Johnson)

Rm. 405 Warming the World one Bowl at a Time... Feeding and Supporting responders, volunteers and others (Ginger passarelli/Katie Gillespie)

Rm. 317 Lessons Learned: evergreen Quake 2012 medical Logistics and medical Surge (Sally Abbott/David Owens/Scott Carlson)

Rm. 404 a major marina Fire: Lessons Learned and What You Should consider about Your own marina(s) (Neil Clement/Jason Napier)

Rm. 316 how Will We recover from That next disaster? a Look at real disasters, case Studies, histories of recovery, and Lessons Learned. (Lit Dudley/Jason Biermann)

2:45 pM Exhibitor Break

3:15 pM Session dRm. 315 Why Workplace recovery and employee counseling Should Be Part of Your crisis response Plan

(Ron Lapedis)

Rm. 316 how to conduct Powerful Table-Top exercises (phil Lambert)

Rm. 404 new Technologies in Weather Forecasting (Ted Buehner)

Rm. 318 Earthquake! Will Severed Roads and Pipelines be the Weak Link in Your emergency response Plan? (Heidi Stenner/Elizabeth Mathieson)

Rm. 407 Floods and Fires: reducing risks and approaches to mitigation (Bob Frietag)

Rm. 405 Building military-civilian Partnerships to develop ndmS Patient reception area (Onora Lien/ Eric Tobiason)

Rm. 317 crisis communication (Andy Wappler)

4:30 pM Exhibitor Networking Reception Greater Tacoma Convention and Trade Center

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Schedule At-a-glance 7:00 AM Registration & Exhibitor Display

Greater Tacoma Convention and Trade Center

8:10 AM plenary SpeakerBallroom Kimberly harris, Puget Sound Energy

Public-Private Partnerships: Developing the Right Partnerships Create Dynamic and Lasting Impacts

9:10 AM Exhibitor Break

9:30 AM Session eRm. 316 Winter Storm Preparedness and response Strategies: Basic Tools You can Use to Prepare

Your agency/Jurisdiction to respond to Winter Storms (Lawrence ‘Eich’ Eichhorn)

Rm. 405 Setting regional Transportation recovery Priorities (William Lokey/Brent Meldrum)

Rm. 404 Transporting Patients during an all-hazards event: The Synergy of Patient Transport (Michael Smith/Jason York/John Ufford/Allen Jones)

Rm. 407 The Whole community Speaks on Sheltering (Karimah Cooper/patti petsch)

Rm. 315 Birds-eye View of A Shooting at a School…But From a Higher Branch! (Mary Schoenfeldt)

Rm. 318 We are all Spokespeople: risk communication Principles & Practice for the Front desk to the incident commander (Meredith Li-Vollmer/Angela Seydel)

Rm. 317 10th civil Support Team (Wmd): on call against chemical, Biological, radiological, and nuclear Threats (Steven Brouillet/Ty Clark)

10:45 AM Exhibitor Break

11:00 AM Session FRm. 405 healthcare disaster response challenges: crisis Standards of care (Sally Abbott)

Rm. 407 a Focus on ada issues in emergency management (Jill Watson/Karimah Cooper)

Rm. 315 The Wa State emergency operations center alert & Warning center: how can We help You? (Kathryn Howard/Alan Steele)

Rm. 316 applying Fema’s national disaster recovery Framework as a Guide to Pre- and Post-disaster Strategies. (Tom Donnelly)

Rm. 317 evergreen Quake 2012 Functional exercise: exercise design Lessons Learned (Brittany Ginn/Stephen Simerly)

Rm. 318 e6 (cont’d.)

Rm. 404 New Building/Campus Audio-Based Emergency Mass Notification Requirements Relating to nFPa72, 2010 edition (Barry Luz)

12:15 PM LunchBallroom

1:00 pM plenary SpeakerBallroom ed Troyer, Pierce County Sheriff’s Department

Current Events

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TueSdAy April 2

iAeM ceM exam: 1:00 pM – 3:00 pM Room 318Exam proctor: Lyn Gross, CEM

The International Association of Emergency Managers (IAEM) Certified Emergency Manager’s CEM®/AEM™ Exam will be conducted on Tuesday April 2, 2013 from 1:00 to 3:00 pm at the Tacoma Convention Center.

The CEM exam is open to those who have pre-registered through IAEM by March 19, 2013. Additionally, a certification application fee must be paid prior to sitting for the exam.

Special workshops: 1:00 pM – 5:00 pMW1: Case Study: The Polly Klaas Kidnapping & Murder .............................. Room 317

presented by: Eddie Freyer

First Responder overview and Critical Incident Management of a major kidnapping incident and forensic examination of multiple crime scenes.

W2: Earthquake Evaluation of Buildings (ATC 20) ...................................... Room 315presented by: David Swanson

ATC-20, post-earthquake Safety Evaluation of Buildings, provides training on rapid and detailed evaluation procedures for evaluating earthquake-damaged buildings and posting them as INSpECTED (apparently safe, green placard), LIMITED ENTRY (yellow placard), or UNSAFE (red placard). It provides examples which allow attendees to evaluate building damage conditions, assess the overall risk from the damage, and recommend which of the three placards should be posted on the building.

W3: Building and Marketing the Public Service Brand ............................... Room 316presented by: Lieutenant Colonel James Vance

This highly interactive seminar deals with practical public relations strategies as a means of enlisting public and private community stakeholders as full partners in the fight to provide safe, secure and mutually productive communities. This seminar explores such topics as internal and external cultural barriers and how to address them, understanding and working effectively with the community and business power structures, examining the concept of “customer relations”, “brand” placement/development, and elements of persuasion through practical marketing strategies. The program is enhanced through the use of concrete “real world” examples and case studies. While much of this seminar is based on Lieutenant Colonel James Vance’s experience with public Sector public Relations, much of this information is equally applicable to all organizations.

networking reception: 5:00 pM – 8:00 pM Hotel Murano Ballroom

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Vicky MieselerVice President of Clinical Services Ozark Center

Vicky Mieseler has been a licensed psychologist in Missouri since 1993. She serves as Vice president of Clinical Services and has been employed at Ozark Center for 29 years. Mrs. Mieseler is clinically responsible for nearly 300 clinicians providing community and crisis response services, adult substance abuse treatment services, children’s psychiatric services including a 72 bed residential facility and a transitional apartment program for pre-adults, and the Bill and Virginia Leffen Center for Autism formerly known as Ozark Center for Autism.

Mrs. Mieseler was instrumental in developing and implementing the mental health disaster response to the citizens of Joplin, MO following the May 22, 2011 disaster when the city was ravaged by a tornado that destroyed 7,000 homes, 300 businesses, injured over 1,100 and killed 161 people.

Vicky Mieseler helped rebuild the infrastructure and hope in Joplin once again. She has taken the time to capture key lessons learned before, during and after. She now travels the U.S. speaking to disaster groups so they are better prepared to respond, rebuild and recover if and when disaster strikes.

wedneSdAy Keynote

Session A: 9:30 AM – 10:45 AMA1: Workplace Violence ............................................................................. Room 315

presented by: Jana Monroe

Edison’s Workplace Violence/Active Shooter incident that occurred at our Rivergrade fa-cility in Irwindale, CA on 12/16/2011 was not an act of terrorism; however, we responded to that incident in the same way that we would have responded to an act of terrorism. We encountered many of the same challenges that we would face during and after a terrorist attack. My objective today is to use our experience to illustrate the challenges that we faced as well as how we handled them. We made some good decisions as well as some that could have gone better. I hope that you will take away some good ideas that will help you prepare and respond should you find yourself in a similar situation.

A2: Ten Things to Know About the Volcano in Your Backyard .................... Room 316presented by: Cynthia Gardner

The 18 May 1980 eruption of Mount St. Helens awoke the pNW to the reality that Cascade volcanoes erupt with significant consequences to communities downstream and down-wind. What will you need to know when your backyard volcano shows signs of unrest? Do

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wedneSdAy April 3you know how you would be alerted? What kind of information would you receive? What hazards would you be confronted with and for how long? At what point will decisions be required of you? Why is there so much uncertainty about volcanic eruptions? This session is intended as a dialogue between volcano scientists and the emergency management community, public works, and businesses about responding to a volcanic crisis and will present basic information about Cascade volcanoes, the hazards they pose, timescales of eruptive unrest and activity, and uncertainties in forecasting eruptive events.

A3: Network of Networks: Situational Awareness in Real Time by Neighborhood Volunteers and Leaders ........................................... Room 318presented by: Mary Schoenfeldt

EOC’s need up to date Situational Awareness to be most effective. By using a communi-cation Network of Networks, CERT volunteers and key Neighborhood Leaders; one city managed a major winter storm from beginning to end. A simple system was devised to both get and give information needed to make critical decisions that impacted the entire community. Come hear how it was done and take it back to your own community.

A4: Stronger Together: Regional Collaboration Between Emergency Management and Health Care Coalitions .......................... Room 407presented by: Erika Henry & Darrell Ruby

A strong partnership between emergency management and health care coalitions can have great positive impacts on planning efforts, response capabilities, and community resiliency. In Washington State, coalitions take on many forms and include a diverse base of partners across the nine public health regions. In this panel discussion, we’ll share both Eastside (Spokane County / Region 9) and Westside (pierce County / Region 5 and Clark County / Region 4) perspectives on how emergency management and health care coalitions work together. We’ll discuss best practices, some lessons we’ve learned along the way, and the current projects & ideas we’re working through. We hope to encourage similar partnerships across the State.

A5: Weather Planning for Dummies ........................................................... Room 404presented by: Ted Buehner

This session will introduce how the National Weather Service (NWS) partners with the emergency management community throughout the Pacific Northwest, focused on the joint mission of protection of life and property. The material to be covered includes an understanding of NWS operations, products and services, terminology, joint warning mes-sage dissemination, Pacific Northwest weather hazards, and all-hazards weather support, all meeting the needs and requirements of the emergency management community 24/7.

This will be an interactive, informative session, complete with a viewing of the award winning Washington Weather Hazards video. If you need some weather background to do your job, this is the session for you! And for more weather knowledge, see the advanced class.

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A6: Functional Assessment Service Teams (FAST): Helping General Shelters Accommodate Everyone .............................. Room 405presented by: Sheri Badger & Christine Seymour

Functional Assessment Service Teams (FAST) are teams of trained social service professionals representing a myriad of disciplines, from mental health to deaf and hard of hearing to the aging. FAST teams are deployed to general population shelters to assess accomodation needs of clients at the shelters. The goal is to support people with access and functional needs to help them maintain their usual level of independence in a shelter. FAST was developed in California in 2006, and the concept, curriculum and plan came to pierce County in 2011. presenters will discuss the FAST concept and the process for developing the pilot project in pierce County.

A7: What Learning Method Will Lead You to PREPARE? ............................. Room 317presented by: Kelly Kasper

The American Red Cross, a leader in the field of disaster preparedness, has pondered that question for some time. Historically, we have offered educational materials and in person training to motivate people to prepare. After extensive research coupled with an informal survey, the American Red Cross learned that many organizations would value the addition of eLearning tools to supplement or replace live in-person presentations. As a result of these findings coupled with the current economic hardship, many organizations are turning to on-line learning modalities.

Session B: 11:00 AM – 12:15 pMB1: Innovative Post-disaster Response Tools for Essential Facilities

Such as Hospitals and Medical Research Facilities ............................ Room 405presented by: David Swanson

Occupants in essential facilities such as hospitals, acute care medical facilities, emergency oper-ations centers, and medical research facilities cannot easily evacuate these buildings immediately after an earthquake and wait for a detailed safety assessment to reoccupy the facility and resume operations. In times of disaster, hospitals and medical facilities represent some of the most import-ant community assets to enable communities to respond and recover from large-scale disasters.

The U.S. Navy has developed and deployed a Rapid Evaluation and Assessment program (REAp) to provide occupants of these essential facilities post-disaster inspection tools that can be used to perform fast and accurate detailed building safety evaluations. Combining the principals of performance-based earthquake engineering, and the post-Earthquake Safety Evaluations of Buildings (ATC-20) standard of care, the Rapid Evaluation and Assessment program (REAp) utilizes a Seismic Monitoring System (SMS) to help Facility Managers quickly and accurately evaluate the post-disaster safety of these important facilities. This innovative program utilizes smart building technology to leverage limited facility management resources in post-disaster safety evaluations to comply will local and state safety regulations.

This program has the ability to revolutionize the seismic resilience of essential facilities such as hospitals and emergency operations centers.

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wedneSdAy April 3B2: “Dam” Planning: What You Need To Know

About the High-Hazard Dam In Your Back Yard ................................... Room 404presented by: Derek White/Lynn Murphy

What is a high-hazard dam? What is an EAp? Why do some dams have meetings and updates annually and others don’t? These and other great questions will be answered by representatives of two high-hazard hydroelectric projects owned by electric utilities as they shine the light on what you might need to know and how you can be a partner in the process for dam failure planning.

B3: Ghost Forests, Surfing Elephants and Preparing for “The Big One!” ... Room 316presented by: James Roddey

What do ghost forests, Native American oral histories, tin foil helmets and the Mayan calendar have in common? That’s the kind of crazy stuff disaster guru James Roddey will be talking about as he cajoles, browbeats and motivates you to get ready for any type of natural disaster Mother Nature can throw your way, including “The Big One!” You’ll also learn why using social media is so important in a disaster, and how elephants may make the best tsunami warning system ever!

B4: Just When You Thought It Couldn’t Get Worse: Proactive Media Strategies for High-Visibility Environments .............. Room 318presented by: Lieutenant Colonel James Vance

This highly interactive workshop focuses on preparing for those dreaded events which cause public concern and garner strong media attention. The session deals with pre-crisis preparation, addressing “media-in-frenzy” needs, and the leadership responsibilities implicit in such settings. The theme of the program is simple: “In order to be successful when times are tough, a proactive versus a reactive communications strategy is the only viable organizational response option.” Use of well recognized case studies will enhance the learning experience.

B5: Regional Coordination in the Planning, Movement, Evacuation and Sheltering of Persons with Access and Functional Needs ............ Room 315presented by: William Lokey/Frank Castro-Wehr/Sheri Badger

The Regional Catastrophic preparedness Grant program has supported evacuation and sheltering planning in the puget Sound Region. Other planning has been done in our re-gion and elsewhere in the United States concerning the preparedness needs of persons with Access and Functional Needs (AFN). This panel presentation will discuss the regional interdependencies and complexities of this planning effort and will feature the successes and challenges of the movement, evacuation and shelter of persons with Access and Functional Needs in a disaster.

B6: Overcoming the Barriers to Neighborhood Preparedness ................... Room 317presented by: JoAnn Jordan/Debbie Goetz

In a recent focus group research project, when asked “what is the one thing you are least likely to do to get prepared”, the response was consistently “organize with my neighbors”.

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In many of our communities, the idea of neighbors inviting everyone in the neighborhood over for a disaster meeting is simply not a part of the personality of the neighborhood. This is what makes a “one size fits all” approach to neighborhood preparedness difficult to promote. In this class, you will learn how to adapt your program to support neighborhoods that are not likely to organize. You will learn how to give people options and the freedom to adapt your program to meet their needs.

B7: Safe in the Sound: The Red Cross’ Plan for a Sustainable Culture of Preparedness .......................................... Room 407presented by: Emily Fortman

preparedness is a priority for the American Red Cross Western Washington Chapters. As such, they have designed and implemented a regional, four-year initiative called Safe in the Sound, which aims to create a sustainable culture of preparedness throughout the greater puget Sound area. This session will outline the Red Cross’ vision for a better prepared community, strategies for reaching vulnerable populations, the importance of partnerships and whole community planning, and ways emergency management and nonprofit organizations can collaborate to enhance their existing preparedness and miti-gation programs. Safe in the Sound was built with best practices from the American Red Cross’ prepare Bay Area campaign, which successfully empowered 1,000,000 people in Northern California to become prepared for a disaster.

Session c: 1:30 pM – 2:45 pMC1: EOC Assistance and the Taylor Bridge Wildfire .................................... Room 315

presented by: Debbie Goetz/Brenda Larsen/Jason Biermann

In August, the Taylor Bridge Fire near Cle Elem, Kittitas County, was the first major wildfire in a season of wildfires. It burned more than 23,000 acres; left animals lost, injured, and stranded; closed roads; and forced many to leave their homes and belongings. During this panel presentation, find out how emergency management colleagues from Seattle, Snohomish and pierce Counties responded to the Kittitas County EOC. Responders from both sides found that despite the differences between rural and metropolitan areas, the emergency planning and coordination needs in an EOC-setting remain similar. This was the first activation of the State’s WAMAC, passed in 2011. Learn how successful peer-to-peer assistance can be during a disaster.

C2: Emergency Services/Private Sector Security Exercise: Hyderabad India .... Room 318presented by: Gabriel Russell/James Rollins/Jim Thomson/Gail Harris

World events occurring every day highlight hazards that affect United States corporations inter-nationally in terms of lives, damaged property or a soiled reputation. This presentation will show how Microsoft Corporation, in partnership with Takouba Security, planned and conducted a full-scale exercise at its Hyderabad, India campus to prepare for such hazards. We will show how

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the company engaged with public first responders and incorporated them into the exercise. We will provide information regarding how to establish an exercise program in your company. We will show you ways to partner with local responders, and to find information regarding the most likely hazards your company may face. We will describe how to develop a strategy, budget for and set up exercise programs that result in improvements to your resilience strategy.

C3: Volunteer and Donations Management Toolkit .................................... Room 407presented by: Nicole Johnson

As surely as disasters will happen, volunteers and donations will come. Many admit to being unnerved by the anticipation of coping with spontaneous volunteers and donations because there are so many unknowns. How many volunteers will come? Will any of them have the skills we need? Who will sort and distribute donations? The list goes on. The emergency management community has learned through experience that without plans or procedures in place that proactively work to coordinate and manage unsolicited donated goods and spontaneous, self-deploying volunteers that will show up to assist—it can truly lend itself to creating a second disaster within a disaster. The need to develop the capability to manage spontaneous volunteers and unsolicited donations is there because whether we are ready for them or not, they will come. Through the Regional Catastrophic preparedness Grant program, the puget Sound Region has worked toward the goal of establishing a system for effectively incorporating these resources into the overall response and recovery.

The Volunteer and Donations Management toolkit describes the management of spontaneous volunteers and unsolicited donations through the use of volunteer reception centers, and enhancing the communications about volunteerism and donations in the aftermath of a catastrophic disaster.

C4: Warming the World One Bowl at a Time… …Feeding and Supporting Responders, Volunteers and Others .......... Room 405presented by: Ginger passarelli/Katie Gillespie

Have you ever wondered what happens when a fire erupts, a search and rescue mission starts, a crime scene investigation begins, or a natural disaster happens? Who helps and cares for the responders? Wouldn’t the response be made a little more bearable with a bowl of hot soup, a sandwich, a cookie, or a beverage? Well, that is what a group of volunteers known as the Soup Ladies believe too.

Soup Ladies founder Ginger “Mama” passarelli will present a program on how to develop the model to support local first responders during an incident. The presentation will include:

The services provided by the Soup Ladies: ® Food and beverages ® Comfort and care through soft skills ® Building community volunteers ® Developing and building community support

How you can build a chapter of the Soup Ladies in your community: ® Team components (drivers, cooks, servers, etc) ® Call out processes and protocols ® Funding and training

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® Working with CERT, pC-NET, faith-based organizations, MOpS, private sector busi-nesses, and other non-governmental organizations (NGOs).

® Integration with existing organizations

At the end of this presentation you will be ready to start building your own Soup Lady team.

C5: Evergreen Quake 2012 Medical Logistics and Medical Surge ............. Room 317presented by: Sally Abbott/David Owens/Scott Carlson

WA State Department of Health (DOH) participated in Evergreen Quake 2012, a multi-agency state-level exercise, in June 2012. It included a Full-Scale Logistics exercise to test the ability of the local, state and federal agencies to stage medical resources and distribute them to the impacted areas (Capability 9: Medical Materiel Management and Distribution; Capability 10: Medical Surge, and Capability 15: Volunteer Management).

During this exercise, we requested, received and distributed medical equipment and sup-plies from the Strategic National Stockpile, including the Federal Medical Station (FMS) 25-bed training package. The FMS was used to set up an alternate care facility (ACF), with training provided to the MRC volunteers on the operation of the ACF. We tested our ability to notify, deploy and demobilize Medical Reserve Corps volunteers-both medical and non-medical. During this session, WA DOH staff will describe challenges and successes of this exercise, including the excellent partnerships with local, state, federal, and private agencies that were vital to the success of the exercise.

C6: A Major Marina Fire: Lessons Learned and What You Should Consider About Your Own Marina(s) .................. Room 404presented by: Neil Clement/Jason Napier

During the early morning of March 30, 2012 a large fire erupted at the Squalicum Marina in Bellingham. The fast moving fire killed two live-aboard moorage customers, ravaged 12 yachts and destroyed a 13-vessel boathouse.

Arriving firefighters faced daunting circumstances. Victims were believed to be trapped on one of the vessels. The blazing dock was 400 yards from the gate; wind was blowing smoke directly toward the firefighters; drifting with the wind, some burning boats were threatening adjacent boathouses; and the water was covered with burning fuel.

A Unified Command was formed representing Federal, State and local agencies. The area was declared a crime scene and a search warrant was issued. For the next 30-days an extraordinary level of coordination took place between police, fire and federal investigators, environmental clean-up crews and meticulous underwater salvage operations.

In the aftermath, the Bellingham Fire Department in cooperation with the port of Belling-ham joined in making code revisions regarding boathouses at the Squalicum Marina to mitigate and prevent such a tragedy from ever happening again. Efforts are being made to urge that similar revisions be incorporated into national standards.

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C7: How Will We Recover from That Next Disaster? A Look at Real Disasters, Case Studies, Histories of Recovery, and Lessons Learned ................. Room 316presented by: Lit Dudley/Jason Biermann

Those who have survived a major disaster and who have led efforts to help restore a region and recover a community have learned and re-learned one lesson … that our country and our communities can do a better job of prior planning for long-term disaster recovery. As part of Evergreen Quake, Jason Biermann and Lit Dudley teamed together to build an exercise series that emphasized key lessons in disaster recovery planning. They will discuss strategies they learned for recovery planning. They will explore the cross-jurisdictional transportation issues that the puget Sound jurisdictions must confront, and long-term housing strategies that successfully supported Mississippi after Hurricane Katrina. They will discuss surprising community issues that Christchurch, New Zealand is still addressing, and healthcare and social service challenges that would cripple our already stretched regional systems unless leaders develop solutions now, prior to the storm. Finally, they review strategies and solutions identified by key players here in Washington. The session is designed to arm “community stakeholders” (emergency manage-ment, public health, volunteer organizations, public works, housing officials, and the private sector) with lessons that other communities have had to learn the hard way…after the disaster.

Session d: 3:15 pM – 4:30 pMD1: Why Workplace Recovery and Employee Counseling

Should Be Part Of Your Crisis Response Plan ...................................... Room 315presented by: Ron Lapedis

You hope it never happens to you, but your crisis response plan might be triggered by an active shooter incident in your workplace. What do emergency responders need from you when they arrive and how do you keep your business in business after the SWAT team leaves? This session will cover how to use your notification system during an active shooter situation, what actions employees can take to stay safe, what responders need from you before they arrive, what should be in your crisis response box, and why counseling and workplace recovery should be important pieces of your crisis response plan.

D2: How to Conduct Powerful Table-Top Exercises .................................... Room 316presented by: phil Lambert

Crisis situations that require quick reaction and on-the-spot decision making are often un-expected and unavoidable. The degree of our success in correctly responding, controlling and managing a crisis is directly reflected by the level of effective and relevant training of the people involved. Having accurate emergency plans is not enough to ensure a suc-cessful recovery. people must be knowledgeable, trained and ready to correctly respond. Conducting disaster exercises is one of the most important activities that we can do to train people to respond, restore, and recover from a crisis event. These exercises transpose our response and recovery strategies from theory based ideas to sure to work realities.

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Exercises build continuity muscle by producing accurate and viable documentation and knowledgeable and trained people when designed, developed and conducted correctly…but what does it take to pull off a powerful and effective exercise? How do you measure the results of an exercise? How can you leverage the learning environment that the exercise creates for maximum learning experience?

This is the one training about exercises that you cannot miss. We will cover issues and pres-ent information that you will find nowhere else. Take the time to make this happen for you.

D3: New Technologies in Weather Forecasting .......................................... Room 404presented by: Ted Buehner

® How to obtain and use National Weather Service (NWS) all-hazards weather support ® Significant Pacific Northwest weather patterns ® Storm Surveys: What they are, when are they done and the local emergency manager’s participation in them

® Washington’s presidentially weather-related disaster rankings and fatality statistics ® How to use the NWS web page such as interpreting the weather radar and satellite imagery, climate/historical data, spotter reports, new digital forecasts and use in your GIS operations (live demo is planned)

® StormReady and TsunamiReady communities: What do they mean to you and how to apply and get recognized for the work you do.

® Address your questions.

The National Weather Service is a partner with the emergency management community in the joint effort to help save lives and property from all-hazards. Look for an interactive and informative session, one that helps answer those questions you’ve always wanted to ask.

D4: Earthquake! Will Severed Roads and Pipelines Be the Weak Link in Your Emergency Response Plan? ........................ Room 318presented by: Heidi Stenner/Elizabeth Mathieson

No doubt you are aware of earthquake liquefaction. Old news? It is an often under-appreciated effect of earthquake shaking that can dramatically slow or prevent effective emergency response. Liquefaction in our urban flatlands and slumping and sliding in the hills may indirectly cause casualties, misery, and disease outbreaks due to severed roadways, widespread underground gas and water supply pipe breaks, and sanitary sewer system failures. We are firm believers that seeing photos of other disasters and discussing others’ experiences can help those who must prepare for earthquakes anticipate and visualize how (and how widely) ground failures may impact them, their response personnel, and the people they hope to protect. This presen-tation is aimed at providing emergency planners and responders an overview of the conditions that they may have to deal with from liquefaction and other ground movements during an earthquake. Examples from recent major earthquakes in New Zealand, Japan, Mexico, Turkey, and Italy will give visuals on what may happen in your city. The overview will show you how to identify areas in your city that may be affected and ideas on how to get further information.

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D5: Floods and Fires: Reducing Risks and Approaches to Mitigation ........ Room 407presented by: Bob Frietag

Floods and fires—both are increasing but we can reduce risks and the approaches to mitigation are remarkably similar for each hazard. Between January and when this abstract was written, Washington State experienced eight wildland fire declarations and two for severe flooding. To make things worse, fires can cause flooding and flooding can cause fires. And —by the way—have you heard that the earth is warming? On the bright side, damage can be mitigated and the approaches that reduce fire damage have worked to reduce damage caused by flooding. Our future can bring less risk.

In this presentation you will learn why floods and fires occur here in the Northwest, how they are differ-ent than in other parts of the county, what we can expect in the near future, in the distant future, and most importantly, what you as an individual, employee and voting citizen can do to reduce damage.

D6: Building Military-Civilian Partnerships to Develop NDMS Patient Reception Area .............................................................. Room 405presented by: Onora Lien/Eric Tobiason

During disasters, the loss of healthcare capacity in an affected area may require the evac-uation of patients to other areas of the country where those patients can receive appropri-ate care. Under these circumstances the National Disaster Medical System (NDMS) may be leveraged to provide movement of patients into other states where NDMS hospitals or other healthcare organizations are capable of providing the necessary definitive care.

In support of NDMS and the local puget Sound Federal Coordinating Center (pSFCC) at Madigan Army Medical Center —Joint Base Lewis-McCord, the King County Health-care Coalition, public Health—Seattle & King County and partners from local emergency management, fire/EMS, transportation and others, have collaborated to develop a com-munity-based plan for circumstances when patients from other states may need to be flown into the King County area to receive care at local healthcare facilities. The model developed reflects the first community based Patient Reception Area plan that the PSF-CC has been involved with and reflects a unique and strategic partnership between the Department of Defense and the civilian community to ensure our community is ready in the event patients need to be evacuated into our area.

D7: Crisis Communication ......................................................................... Room 317presented by: Andy Wappler

Andy Wappler, Vp of Corporate Affairs at puget Sound Energy, will provide a dynamic look at the challenges of Crisis Communication in a society that revolves around social media. Andy will discuss tools for communication response, specific organizational communication plans and how to manage the public need for information.

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ThurSdAy plenary Speaker

Kimberly J. harrisPresident & CEO Puget Sound Energy

Named president in 2010 and chief executive in 2011, Kimberly Harris is focused on providing PSE customers with safe, dependable and efficient energy service. In addition to emphasizing safety for pSE employees on the job, she is committed to helping our residential and business customers learn more about the safe use of natural gas and electricity and to working with local municipalities and community organizations to increase regional emergency preparedness.

Under her leadership, pSE is deploying new technologies that offer customers more choices for self-service and new ways to communicate with the company during storms and other events, as well as systems for more rapid utility response to power outages. In addition, Harris is keenly aware that customers in today’s economy are concerned about managing their energy costs and on having more sources of clean, renewable energy.

Prior to becoming president and CEO, Harris served as PSE’s chief resource officer, where she guided the expansion of the company’s energy efficiency and wind power programs. previously, she held positions in the company’s regulatory and legal departments. prior to joining pSE in 1999, Harris practiced law with perkins Coie.

In addition to her responsibilities with pSE, Harris serves on the Washington Clean Energy Leadership Council, the Washington State Energy Strategy Advisory Committee, and the Governor’s Opportunity Scholarship Board. She is a member of the board of directors of the American Red Cross of King and Kitsap counties.

Harris has a bachelor’s degree from San Diego State University and a juris doctor degree from Arizona State University.

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ed TroyerPublic Information Officer Pierce County Sheriff’s Department

Ed Troyer was born and raised in Tacoma. He graduated from Wilson High School in 1980 and from Tacoma Community College’s Criminal Justice program in 1982. He transferred to Western Washington University in the fall of 1982 and after attending for a year, he applied for a position with the Pierce County Sheriff’s office at age 21. When he was commissioned, he was just 22 years of age and the youngest officer on the force at the time. He has been with the Pierce County Sheriff’s office for 26 years now and he attributes his hiring to his Associates degree from TCC.

As the Public Information Officer for the Pierce County Sheriff’s Department, we have come to rely on Ed for the facts and the details of major news events. He doesn’t talk “cop” because he truly wants people to understand. The residents of our community are certainly the beneficiaries of his decision to take the pIO position, which he refers to as “fun” and one he took after a life-threatening, close call—a bullet into his headrest and several rounds to his patrol car’s hood from the hand of a 15-year old. He decided then that he’d been very lucky, but that maybe he’d pushed his luck long enough. After the shooting, he thought it was time to make good on his promises and accepted his current position.

In his spare time Ed is Executive Director for the Tacoma/pierce County CrimeStoppers, a nationwide community watch group that gives rewards for tips leading to the capture of wanted criminals. CrimeStoppers is a place where the media, public and law enforcement come together. In the last five years, 64 out of 125 bank robberies have been solved by CrimeStopper tips. Through CrimeStoppers, Ed works with Seattle University graduate students in the Seattle University Albers School of Business and Economics Executive Leadership program on a six month practicum titled “Leadership for a Just and Humane World.” In this program, graduate students address a social injustice in the community. This year they created the “Crimes Against Seniors” tip line and website which allows anyone to confidentially report abuse or criminal activity against seniors.

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ThurSdAy April 4

Session e: 9:30 AM – 10:45 AME1: Winter Storm Preparedness and Response Strategies: Basic Tools You Can Use to

Prepare Your Agency/Jurisdiction to Respond to Winter Storms ........... Room 316presented by: Lawrence ‘Eich’ Eichhorn

This presentation will provide a review of the past winter storm seasons and lessons learned to improve future response activities. preparedness activities and Incident Command System tools will be presented that can be used to assist any agency or jurisdiction to be successful in responding to the challenges of winter storms. Training tips on using your Continuity of Operations plan activation triggers to train and prepare staff for response will also be presented. Included will also be response staffing strategies to reduce the time required to stand up your Emergency Operations Center, Incident Management Team and Department Operations Center.

E2: Setting Regional Transportation Recovery Priorities ........................... Room 405presented by: William Lokey/Brent Meldrum

The Regional Catastrophic preparedness Grant program developed a Transportation Recovery Annex to the Regional Catastrophic Disaster Coordination plan. The Annex provides a number of templates and tools for use in recovery of the regional multi-modal transportation system. One such tool is used to set transportation recovery priorities. This presentation will be a discussion seminar based on an earthquake scenario where partici-pants will use the prioritization tool to set transportation recovery and restoration priorities.

E3: Transporting Patients During an All-hazards Event: The Synergy of Patient Transport ......................................................... Room 404presented by: Michael Smith/Jason York/John Ufford/Allen Jones

patient transport may be a necessity prior to, during and after a disaster. This presentation is a panel of four individuals that will explain the transportation resources that may be available, through advanced planning, to transport victims or patients from the incident site, hospitals, extended care homes, institutions, etc. The presentation will include how to prioritize deployment of limited resources when we have competing requests for them.

The EMS and Auxiliary Transport Matrix is a planning tool designed to assist preparedness and response planners to identify transport resource capabilities and capacities. The matrix contains point of Contact information and links to useful websites. The matrix was developed in partnership with the Washington State Emergency Management Division, the Office of Superintendent of public Instruction, the Department of Social and Health Services, the Washington State Department of Health, Tribes within Washington, and federal agencies. It is an attempt to identify and build medical surge and patient movement capabilities to support disaster response. The EMS and Auxiliary Transport Matrix workbook identifies capabilities at the state, tribal, regional and county levels.

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ThurSdAy April 4E4: The Whole Community Speaks on Sheltering ...................................... Room 407

presented by: Karimah Cooper/patti petsch

What is the best way to meet the variety of needs that may be presented at a shelter during a disaster? In October, a group of stakeholders held an exercise for over 100 people and 10 animals to integrate separate components of sheltering and obtain feedback from those setting up the shelter and those seeking shelter. Staff and volunteers had 30 minutes to set up a human shelter, with an adjoining pet shelter, and develop a feeding plan with the food on hand. people representing a very diverse community, including access and functional needs, then proceeded to go through the registration process and check in to the shelter. The King County Medical Reserve Corps helped to triage medical needs. Afterwards, all participants provided feedback on the experience and offered ideas for improvement. Video excerpts of the exercise will be provided, along with a copy of the exercise plan and the recommendations developed. The ex-ercise development team included the Seattle parks Department, Animal Shelter, Commission for people with Disabilities, and the Human Services Department.

E5: Birds-eye View of A Shooting at a School…But From a Higher Branch! .... Room 315presented by: Mary Schoenfeldt

Sandy Hook Elementary School and the community of Newtown Connecticut experienced the most numbing, horrifying experience one can imagine. How does a community coor-dinate all the thousands of emotions, demands and resources that they had never even considered. 60,000 Teddy Bears, thousands of emails and letters, volunteers showing up to help somehow because it makes them feel better, millions of dollars donated, media response that gridlocks the streets of town. What role does local, regional and state level Emergency Management play? Emergency Management professionals have the expertise and knowledge to coordinate huge unexpected catastrophic events…but do we step in? And if so, what do we do and when do we step back out? There are lessons from Newtown.

participants will: ® Understand the role that Emergency Management can play in a community event, volunteers, donations, communications;

® Identify the impacts to a town, a city and the region during an event of this nature; ® Look at the impacts to the economic stability of a community; ® Explore the question of when response transitions to recovery in an event like this.

E6: We Are All Spokespeople: Risk Communication Principles & Practice for the Front Desk to the Incident Commander .................. Room 318presented by: Meredith Li-Vollmer/Angela Seydel

Good information well communicated saves lives. When things go wrong—or could go wrong—we are the ones to get people the information they need. Learn better techniques to share information with people in a way that they can hear, understand, and use it.

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E7: 10th Civil Support Team (WMD): On Call Against Chemical, Biological, Radiological, and Nuclear Threats .... Room 317presented by: Steven Brouillet/Ty Clark

This presentation will provide an overview of the National Guard’s Civil Support Teams and their capabilities in aiding the first responder community when dealing with Chemical, Biological, Radiological, and Nuclear (CBRN) threats. The CST also responds to natural or man-made disasters in the United States that results in, or could result in, catastrophic loss of life or property.

A Civil Support Team supports civil authorities at a Domestic Incident site by identifying CBRN agents/substances, assessing current and projected consequences, advising on response measures, and assisting with appropriate requests for additional support. CSTs are federally funded National Guard units established under Presidential Decision Directive 39. The Civil Support Team provides analytical, medical, communications, operations, and survey entry support to Incident Commanders. The CST is a state controlled, 22 person full time unit that is on call 24 hours for support.

Session F: 11:00 AM – 12:15 FMF1: Healthcare Disaster Response Challenges: Crisis Standards of Care .... Room 405

presented by: Sally Abbott

Disaster response in catastrophic events may lead to a substantial change in the usual health care operations and the level of care it is possible to deliver. Crisis standards of care: This is an important component of medical surge planning. In 2012 we convened a Legal Workgroup on Crisis Standards of Care with an all-hazards approach. During this session, we will review concepts of Crisis Standards of Care, describe key stakeholders and provide an update on progress in Washington State.

F2: A Focus on ADA Issues in Emergency Management ............................ Room 407presented by: Jill Watson/Karimah Cooper

part of serving the whole community in emergency management involves being in com-pliance with the American with Disabilities Act (ADA). The Department of Justice’s project Civic Access is a wide-ranging effort to ensure that counties, cities, towns, and villages comply with the ADA by eliminating physical and communication barriers that prevent people with disabilities from participating fully in community life. Many of the settlements under project Civic Access now include a section on aspects of emergency management. The City of Seattle is proactively addressing these areas, many of which include elements of mass care. This session will introduce project Civic Access and the focus on emergen-cy management, look at the difference between vulnerable populations and populations covered by the ADA, provide suggestions for specific areas to address, as well as ideas on how to approach identified issues. This session does not provide legal advice.

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F3: The WA State Emergency Operations Center Alert & Warning Center: How Can We Help You? ........................................................................ Room 315presented by: Kathryn Howard/Alan Steele

This session will explain the purpose and function of the Washington State EOC Alert & Warning Center (A&WC) and the services it provides to local jurisdictions, tribal nations, residents and businesses, as well as the role alert and warning play in all communities. The presentation will include a quick overview of A&WC procedures and equipment, and offer insight into daily activities. Speaking from years of experience in both local emergency man-agement as well as the Alert & Warning Center, State Emergency Operations Officers will share their perspective on perceptions and realities of A&WC functions. The presentation will conclude with a discussion on how the A&WC can better serve the citizens of Washington.

F4: Applying FEMA’s National Disaster Recovery Framework As a Guide to Pre- and Post-Disaster Strategies. ................................ Room 316presented by: Tom Donnelly

Communities face unique challenges and obstacles following a disaster that require ex-pertise, coordination, and planning not typically included in their organizational portfolio. FEMA’s previous approach to long term recovery operations to a large extent focused on post-disaster recovery planning. To more effectively focus on the needs and resources of the community in recovering from a disaster FEMA, in 2011, adopted and implemented the National Disaster Recovery Framework (NDRF). Under the NDRF, both pre- and post-di-saster planning are emphasized as being critical for communities to develop resilience and for successful and timely recovery.

This session will present attendees with insights into how the NDRF can provide guidance in planning for and responding to disasters. It will also present information on how one support function of the NDRF, Community planning and Capacity Building, has evolved from the long-term community recovery planning assistance previously provided by ESF #14, to the point where it now includes expanded coordination responsibilities and relies on engagement from a variety of federal, state, tribal, and non-governmental organizations interested in planning and capacity assistance at the local level.

F5: Evergreen Quake 2012 Functional Exercise: Exercise Design Lessons Learned ....................................................... Room 317presented by: Brittany Ginn/Stephen Simerly

The Co-Leads for the Evergreen Quake 2012 Functional Exercise will present exercise design lessons learned and best practices from the first of three exercises in the more comprehensive Evergreen Quake 2012 Exercise Series, which included a Full Scale Lo-gistics Exercise and a Recovery Tabletop Exercise. The Evergreen Quake 2012 Functional Exercise was designed to evaluate player actions against current Emergency Operations Centers (EOCs) emergency management plans and procedures as they related to both intra- and inter-jurisdictional coordination.

The scope of the exercise encompassed a six county seismically active region in the puget Sound area of Washington State with a combined population exceeding four million citi-

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zens. All levels of the public sector from city and county through state and federal along with various tribal and private sector entities coordinated their response efforts during the Functional Exercise.

The exercise was designed to test plans and procedures that would be utilized following a wide-area catastrophic earthquake. The exercise commenced (StartEx) 24-hours after the earthquakes struck (D+24 hours) which provided for 48-hours of simulated play over the two-day period of June 5-6, 2012 (16 hours of total play). Exercise play was focused on mid-phase response operations and emphasized Regional play at the local, county, state, federal, and tribal levels.

F6: E6 (cont’d.) .......................................................................................... Room 318

F7: New Building/Campus Audio-Based Emergency Mass Notification Requirements Relating to NFPA72, 2010 Edition ................................. Room 404presented by: Barry Luz

This one hour mass notification course addresses the major changes coming in the US Fire Code. For the first time, the 2010 version of the NFPA 72 National Fire Alarm and Signaling Code, and the recently published UL2572 standard, extend their scope beyond the realm of fire alarm to other life-safety systems and functions. In addition to simply indicating the existence of an emergency situation these new codes require instructions via voice communications and/or visible signals that include, text, graphics or other displayed communication methods. It will provide examples of how the effective use of Mass Notification systems in buildings and campuses can enhance the safety and effec-tiveness of virtually any mass notification application. This learning session qualifies for AIA Continuing Education credits.

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FAciliTy & exhibitor layout

REGISTRATION

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BALLROOMGENERAL SESSIONS / MEALS

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1 Verizon Wireless

2 ServiceMaster Clean

3 WSEMA

4 Trident University International

5 Puget Sound Energy

6 Takouba Security, LLC

7 Washington State University Division of Governmental Studies and Services

8-9 QuakeHOLD! Industrial

10 Ripcord

12 BELFOR Property Restoration

15 Grainger

16 Ecology and Environment, Inc.

17 ProPac

18 Center for Domestic Preparedness

19 Bosch Security

20 WorkSafe Technologies

21 Alster Communications

22 PrepareSmart, LLC

23 OQA, Inc.

24 OCENS

25 Emergency Preparedness Service

26 WA Emergency Management Division

27 Cloud Safety Net

28 Simpler Life Emergency Provisions

29 Shelf Reliance - Thrive Foods

30 Reid Middleton, Inc.

31 IMS Alliance

32 EM Solutions

33 VeriCor Medical Systems

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conFerence exhibitors

Verizon wirelessBooth #1777 NW 51st StreetBoca Raton, FL [email protected]

Connecting at the Speed of Life. Every day, we connect people, companies and commu-nities with powerful technology, enabling the convenience of mobile services when and where our customers want it. Verizon Wireless. Welcome to connected living.

ServiceMaster cleanBooth #25111 S Burlington WayTacoma, WA [email protected]

ServiceMaster Clean is a global provider of emergency mitigation services for damage resulting from water, fire/smoke, mold, trau-ma, and gross filth cleanup. As a leader in disaster restoration, ServiceMaster Clean has the backing of a nationwide network of loss professionals available 24/7/365 to help restore your business to pre-loss condition. Whether a small loss or a catastrophic loss, ServiceMaster Clean is ready to respond with industry leading technology and expert staff to restore peace of Mind to your life.

wSeMABooth #3PO Box 250Asotin, WA [email protected]

The purpose of the Association shall be to promote emergency preparedness throughout the state of Washington. To accomplish this, the Association shall endeavor to:

• Enhance emergency public education.• Encourage emergency planning and pre-

paredness.• provided training and professional de-

velopment.• Improve coordination and communications

in the emergency management community.

Trident university internationalBooth #45757 Plaza DriveCypress, CA [email protected]

Founded in 1998, Trident University Interna-tional (TUI) is a leading online postsecondary university serving members of the military family. Its pioneering Robust Learning Model (RLM) and proven online methodologies empower students to earn high-quality Baccalaureate, Master’s and Doctoral degrees. TUI offers ac-ademic excellence, as over 90% of its Faculty members hold a Doctoral Degree. They use a real-world, practical curriculum that provides students with the tools to enhance their lives and can help further their careers.

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conFerence exhibitors

puget Sound energyBooth #51660 Park LaneBurlington, WA [email protected]

puget Sound Energy has been meeting the puget Sound region’s energy needs for more than 135 years. We proudly embrace our re-sponsibility to provide you with safe, reliable, reasonably priced energy service.

Takouba Security, llcBooth #61423 E 29th StreetTacoma, WA [email protected]

Today, Fortune 500 companies must be equipped to handle the risks posed by nature and other unforeseen threats. Takouba is here to help them prepare, respond with confidence and quickly recover. When working with us, businesses will understand and reduce their unique vulnerabilities. We partner to devel-op predictive intelligence, create effective response plans, and administer custom staffing programs built for all contingencies. We then provide the training and emergency exercises needed to avert or confidently work through uncertainties of a crisis and restore a business to peak efficiency. Takouba is a veteran-owned and operated business.

washington State university division of governmental Studies and ServicesBooth #7PO Box 645131Pullman, WA [email protected]

WSU’s Division of Governmental Studies and Services (DGSS) is a research and outreach unit jointly sponsored by the College of Arts & Sciences and WSU Extension. DGSS engages faculty and students from across disciplines to provide high quality applied research, training and consulting services to agencies, organizations and communities. DGSS is also the home of the office of University Emergency Management; administering a comprehensive emergency management program that encompasses the main WSU campus, regional campuses, research stations and sites throughout Washington. DGSS manages Washington participation in the Extension Disaster Education Network, which provides research-based resources to Extension educators nationwide.

Quakehold! industrialBooth #8 –91150 Simpson WayEscondido, CA [email protected]

QuakeHOLD! Industrial is the leader in non-struc-tural seismic mitigation. We have over 50 years of combined experience including hospital fastening, lab fastening, data center mitigation and more. Our innovative counter-top fasten-ers, floor fasteners, and lab restraints protect employees from seismic risks & more within the workplace. We also provide emergency

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conFerence exhibitorsresponse trailers, ARK’s, supply management, and Ready America emergency kits for all sizes of groups and individuals.

ripcordBooth #10209 4th Avenue S, Suite 201Edmonds, WA [email protected]

Ripcord is a management consulting, advisory and training firm that specializes in business continuity, disaster recovery, crisis manage-ment, emergency management and life safety programs. Originally founded as The Center for Continuity Leadership, our mission is to condition organizations for the future while minimizing the operational and reputational impacts when a significant business shift or disruption occurs. Through custom-designed training and proven programs, we engage, equip and empower individuals to respond efficiently and effectively to a threat—proactively readying the organization for rapid change.

BelFor property restorationBooth #124320 S 131st Place, Suite 100Seattle, WA [email protected]

BELFOR is the leading global restoration and repair company. We analyze and restore fire, water and storm damage of every kind and on any scale. We enable business and private customers to overcome the consequences of damage quickly, smoothly and cost-ef-fectively. We invest every effort in minimizing business interruptions and getting things back to normal. We draw on more than 35 years of experience, use the latest technical equipment

and employ highly qualified people. After all, our assignment is more than just a job: the survival of your assets is at stake.

graingerBooth #15100 Grainger ParkwayLake Forest, IL [email protected]

Grainger is the leading broad line supplier of facilities maintenance products serving businesses and institutions in North Amer-ica. Through a highly integrated network including more than 711 branches—400+ in the U.S.—customers can go to their local Grainger location to pick up their order the same day or have it shipped directly to them.

ecology and environment, inc.Booth #16333 SW 6th Avenue, Suite 600Portland, OR [email protected]

E & E is a full-service, multi-discipline en-vironmental and emergency management consulting firm. We provide comprehensive emergency management services, including innovative and collaborative planning, training, and exercise services; response and recov-ery support; and assistance in incorporating sustainability into emergency management program development. E & E has a strong Northwest presence with offices in Anchorage, Seattle, and portland that are supported by a nationwide network of emergency man-agement professionals. We pride ourselves on providing a client-centered approach to emergency planning and stand ready to assist you in building a more resilient Northwest.

26 2013Partners in Emergency Preparedness Conference

conFerence exhibitors

propacBooth #172390 Air Park RoadCharleston, SC [email protected]

prepare & Respond. propac is a leading supplier of preparedness Kits for Individuals & Families; Response Kits for CERT & MRC; School Response & Lockdown kits; Sheltering and Medical Surge Capacity Trailers, Supplies & Equipment. For 23 years we have been a trusted supplier to First Responders at all levels. On Time-On Budget.

center for domestic preparednessBooth #1861 Responder DriveAnniston, AL [email protected]

The CDp develops and delivers training for emergency response providers from state, local, and tribal governments and, when appropriate, the federal government, foreign governments, and private entities.

Bosch SecurityBooth #197536 58th Avenue NESeattle, WA [email protected]

Bosch Security Systems, Inc. designs depend-able communications, security and life safety solutions for the market. Our broad portfolio of products and systems for voice evacuation,

mass notification, communications, video surveillance, access control, and intrusion and fire detection are used by major schools and universities, government agencies, correctional facilities, retail stores, sports and entertainment facilities, casinos, and in many other commer-cial and industrial environments throughout the world. Bosch is also committed to upholding the highest standards for service. Our goal is total customer satisfaction through products, service and support. For more than 125 years, the Bosch name has stood for quality and reliability. We are there for our customers during all crucial phases of a project: before, during and after the sale.

workSafe TechnologiesBooth #206208 NE 153rd StreetKenmore, WA [email protected]

A-FFIX LLC is a Seattle-based general contract-ing company that specializes in home retrofit and earthquake preparation. Our mission is to provide earthquake preparation and education to and assist in securing the homes of puget Sound’s residents, with a strong commitment to honesty, integrity and excellence. The safety of you and your family, and of the community as a whole, is of the utmost importance to us.

Alster communicationsBooth #213595 169th Avenue NEBellevue, WA [email protected]

Alster Communications provides a comprehen-sive suite of products and services for the public Safety market. These includes: Federal Signal, Alert Notification Systems; Two Way radios de-

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signed for public Safety requirements; Temporary Repeater sites for emergency response, Daniels, Relm, and Sun West. To name but a few.

prepareSmart, llcBooth #2217725 NE 65th St Suite B-200Redmond, WA [email protected]

prepareSmart is one of the country’s leading suppliers of emergency preparedness kits and supplies to the public and private sectors. We provide standard and customized kits to CERT and MRC teams and individuals. Our staff is CERT trained and active in CERT programs. Members of our staff are Citizen Corps leaders as well as pTSA Emergency prep Coordinators for Schools. please come by and see us!

oQA, inc.Booth #234295 SE Augusta LoopGresham, OR [email protected]

OQA, Inc. is a leader in ICS, IMT, Leadership and Incident position training. We provide exercise design and facilitation, emergency services organizational development and a full range of emergency services planning. We bring extensive experience in developing Coordination programs including MAC Group development and ECC programs. Our 21 Associates are active responders at the local, regional and national levels and apply this experience and real world knowledge to all programs we work with. All our involved Associates are DHS, EMI, NFA and NWCG certified for any project they would be involved in. We have assisted WA local, county, UASI, WA state Homeland

Security Regional, and state governments in ICS, IMT and NIMS training, exercises, planning and organizational development.

ocenSBooth #2422608 Marine View Drive SouthDes Moines, WA [email protected]

A disaster recovery and business continuity plan must incorporate a communications system that will be ready and available to use when primary systems fail. An emergency communications system should also be quickly deployable, and easy to set up and use. OCENS makes this simple with it’s EMC2 line.

emergency preparedness ServiceBooth #25309 S Cloverdale StreetSeattle, WA [email protected]

Distributors of preparedness kits and supplies and related safety supplies since 1989.

wA emergency Management divisionBooth #2620 Aviation DriveCamp Murray, WA [email protected]

The Washington State Emergency Management Division (EMD) is one of four major operational divisions in the Washington Military Department. The mission of the division is to minimize the impact of emergencies and disasters on the

conFerence exhibitors

28 2013Partners in Emergency Preparedness Conference

people, property, environment, and economy of Washington State. The Division supports this mission with 80 full time agency employees and an additional 20 to 50 project employees who are employed for disaster recovery and homeland security projects. During disasters, the Division brings on board an additional 40 to more than 200 staff from other state agencies, federal agency representatives and private organizations to manage disaster recovery activities. The Division provides oversight on 18 diverse EMD programs and manages $118 million in federal grant funds that fund emergency management activities statewide.

cloud Safety netBooth #277806 108th St NWGig Harbor, WA [email protected]

Cloud-based incident management IAp cloudware (electronic ICS 200 forms), table top exercise design and incident manage-ment training.

Simpler life emergency provisionsBooth #282035 Park Ave #1Redlands, CA [email protected]

For more than 32 years, Simpler Life has been equipping America’s businesses, government agencies, hospitals and healthcare providers, schools, their staff and families with strong, proven Disaster and Disaster Specialty kits, Bulk Supplies, and Life Saving Equipment. Come and visit us in our usual booth location for a special gift and learn what is new in meeting “our basic needs” during difficult days.

Shelf reliance - Thrive FoodsBooth #29PO Box 1033Port Orchard, WA [email protected]

Shelf Reliance - Thrive Foods provides long term food storage and emergency preparedness supplies. The food is freeze-dried and has a 20 to 30 year shelf life. These products are sold at major retailers; however my company can provide individuals and organizations lower prices. Current customers include: City of Issaquah Department of Emergency Management, Kitsap County Department of Emergency Management, Clallam County Sheriff’s office.

reid Middleton, inc.Booth #30728 134th Street SW, Suite 200Everett, WA [email protected]

Since 1953, Reid Middleton, Inc. has worked throughout the Pacific Northwest, Alaska, and California to provide civil and structural engineering, planning and permitting, and surveying services to public and private sec-tor clients. Our multidisciplinary capabilities expand to include work for cities, counties, private companies, state and federal agencies and special-purpose districts. Reid Middleton teams specialize in designing and managing projects in aviation, military, public works, commercial and industrial, state and institu-tional, and waterfront areas. public safety is a defining passion of Reid Middleton engineers. Understanding the value to the engineering profession by investigating earthquakes worldwide, Reid Middleton regularly organizes

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and leads post-earthquake reconnaissance teams to learn how to better design buildings, bridges and infrastructure. Our engineers have first-hand experience with understanding how building and infrastructure behave under extreme events such as earthquakes, wind storms, heavy rains and snow, and floods.

iMS AllianceBooth #31PO Box 88787Seattle, WA [email protected]

Legend ID - Identification and tracking solu-tions for the Emergency Management market.

IMS Alliance- Manual accountability solutions for the Emergency Management market.

eM SolutionsBooth #32900 South BroadwayDenver, CO [email protected]

hSS’ em Solutions: emergency manage-ment Programs Tailored To Your healthcare organization

EM Solutions meets your hospital’s particular needs by offering a variety of emergency man-agement and preparedness services to include: planning, training, and exercise offerings. With a 45 year history of success, HSS has met customer needs with innovative solutions, making the company a trusted resource for the healthcare community. Hospitals around the nation are working with EM Solutions to ensure their preparedness, reduce overhead, labor, and benefit costs, and take advantage of available grant funding. Working closely with

customers, we have adapted our services to ensure they keep pace with customer needs and have the flexibility, feature, and economics of scale that customers seek. Each one of our programs was developed to give customers a viable solution for a real need.

Vericor Medical SystemsBooth #33703 Western AveHolmen, WI [email protected]

VeriCor produces Response-Friendly Alter-nate Care Sites, Hospital Triage & Treatment Sets, Functional Needs Support Services (FNSS) Systems, Vaccine Coolers (validated 96 hours, no ice, no electricity), Vaccination Workstations & Systems, Go-Kits and Mo-bile Field Hospitals. VeriCor offers Stockpile Conversion for converting disorganized assets into a Response-Friendly System.

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iMporTAnT dates

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date deadlineJuly 1, 2013 Call for presentations begins.

September 2, 2013 Call for presentations deadline.

december 1, 2013 Sponsor confirmations due to ensure logo is advertised in Conference advertising brochure.

december 9, 2013 Early Bird Registration begins for 2014 Conference.

February 28, 2014 Early Bird Registration ends for 2014 Conference

march 1 – april 22, 2014 Regular attendee conference price applies.

april 1, 2014 Conference program goes to print (Exhibitor and sponsor contracts due for company listing and printing in program).

april 22-24, 2014 partners in Emergency preparedness 2014 Conference

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conFerence evaluation guideWe would like to know the extent to which the Conference has met your expectations this year. As you progress through the Conference, please take evaluation notes on your sessions using the guidelines below. We will be sending out an electronic version to you after the conclusion of the Conference. Your responses will be shared with the pIEpC leadership team and the presenter(s) to aid us in creating a successful 2014 event.

Please use the following evaluation form as a guide.

Contents and Overall Satisfaction

Strongly Agree Agree Disagree

Strongly Disagree N/A

The title of the session accurately conveyed its content.

The description of the session accurately conveyed its content.

The content of the session was useful.

Given the time allowed, the amount of material covered was appropriate.

Overall, I am satisfied with this session.

I would recommend this session to my colleagues.

Presenter(s)Strongly

Agree Agree DisagreeStrongly Disagree N/A

The presenter(s) is/are knowledgeable about the subject.

The presenter(s) presented the material in an organized way.

The handouts I received were useful.

Appropriate audiovisuals were used during the presentation.

I would strongly recommend the presenter to be invited to conduct this session again.

32 2013Partners in Emergency Preparedness Conference

Save the date!

April 22 – 24, 2014The GreaTer Tacoma

convenTion & Trade cenTer TACOMA, WASHINGTON

www.piepc.org

Thank you to our 2013 Sponsors