DIGITAL VERSION

appointments and ReferralsSeminar

u.s.A.

Where are the People?

The Circle of Influence

The Unknown Market

The Powerful Talk

Be The Best

Managing Objections

Time to Act!

�is mobile seminar is a quick reference guide, for more details, refer to the full seminar in the Business Center.

THIS SEMINAR COVERS:

This seminar focuses on two

key aspects:

Where to �nd the people.

How to talk to them in order to book appointments and ask for referrals.

To understand the role of appointments in our business we need to know about the selling process. Since we are a people business, there is no other way to begin. We �nd people through our Circle of In�uence and by using proven methods to approach people we don't know.

We give these people a powerful talk to capture their attention in order to book appointments and obtain referrals.

All the people you have contact with on a daily basis, could be potential recruits, customers, or a source of referrals.

SO WHERE ARE THE PEOPLE?

We recommend always talking about Rena Ware wherever you go.

THE CIRCLE OF INFLUENCE

Legal Note: When requesting referrals from anyone, you must disclose in advance that those referrals may be contacted for sales or recruiting purposes.

Our circle of in�uence basically consists of the people we know or the people with whom we have a direct relationship.

�e idea is to write down the names of all the people we know, because each person represents a new recruit, a sale, or a source of referral, to keep expanding our circle.

STARTHERE

FriendsFamily

Neighbors

School

Business Owners

Work

Friends ofYour Children

Church

Services

OtherGroups

Politics

Sports and Hobbies

Owners of Rena WareProducts

THE CIRCLE OF INFLUENCE

How to expand yourcircle of influence

References are a powerful source of potential customers because they havethe bene�t of mentioning a mutual acquaintance to open doors.

Ask for referrals from the people you know, or from Rena Ware clients you have. Most people will be willing to talk to you when they know that a friend recommended them.

Keep your Circle of In�uence constantly updated with each new contact you get.

THE UNKNOWNMARKET

Legal Notice: When approaching a potential customer to make a sales presentation, you must tell them who you are, why you are approaching them, and what products you are selling. You must not imply that the sole purpose of your contact is to ask the potential customer your opinion, or to �ll out a survey. In California, you must identify yourself, that you represent Rena Ware, and explain that the purpose of your contact is to make a Rena Ware presentation, immediately a�er greeting a prospective customer and before saying anything else.

Once you have contacted all the people in your Circle of In�uence, you will need to �nd new prospects.

�is means that you need to learn how to approach directly other people in what is known as “cold or unknown market”.

TOOLS to APPROACHthe UNKNOWN MARKET

�anks to the new Rena Ware Filter Bottle, you have an excellent demonstration tool to start a conversation with anyone.

TAKE YOUR FILTER BOTTLE WITH YOU EVERYWHERE

It helps you to break the ice with other people so you can tell them about the Rena Ware Cause, Opportunity and Products.

SCENARIO 1

“Who do you know who would like to have great tasting water at a fraction of the cost of bottled water?”

When you approach someone, �rst state who you are, that you are a Rena Ware Independent Representative and the purpose of your contact, then ask:

If the prospect says they don’t know of anyone, ask:

“Who do you know who would like to be part of the solution to the environmental crisis created from plastic bottles waste, and at the same time earn some extra money?”

Tools to approachthe unknown market

SCENARIO 2

�is is an example of what to say when somebody notices your Rena Ware Filter

Bottle and approaches you:

“I didn’t like the taste of my tap water and I was paying too much for bottled water.

But now I am not just saving money, I am also helping to protect the environment from plastic pollution.”

Tools to approachthe unknown market

In both scenarios, invite the prospect to join our Cause, show and share the Water Filters Leaving Piece while explaining the bene�ts the Rena Ware Opportunity and Products have to o�er.

In the event the prospect shows interest in other Rena Ware products, show and share the Product/Recruiting Leaving Piece.

Tools to approachthe unknown market

THE PRODUCT / RECRUITINGLEAVING PIECE (RW92)

�e AQ645 helps to promote the bene�ts of Rena Ware water �lters while showing your prospects how simple is to join our Cause.

�e RW92 o�ers information about Rena Ware, our Cause, products and Rena Ware Di�erence.

THE WATER FILTERS LEAVING PIECE (AQ645)

Tools to approachthe unknown market

When:

Where:

Next introductory meetingJOIN THE RENA WARE FAMILY!

plASTIC NEVERGOES AWAY

WATER FILTERS with a GLOBAL MISSION

discoveR the RENA WARE DIFFERENCE & JOIN our CAUSE

more than

282 billion liters

of bottled water are consumed annually

worldwide.*

All plastic is not recycled.

Marine life mistakes it for food.

It may end up in our food chain.

Discarded bottles enter the environment.

*Bottled Water 2014: Reinvigoration, US. and International Development and Statistics.” Published online by www.bottledwater.org. Accesed June 2016.

SIMPLE to JOIN· Minimal enrollment fee.· No inventory purchase required.· Excellent commissions; fast payment.

Help to eliminate single-use plastic waste and earn additional income.

SIMPLE to SELL· Financing for your customer orders.· Minimal down payment.· Rena Ware ships products directly to customers.

Plastic breaks down into microplastics.

©2018 R.W.INot for California, Colorado, Iowa, Massachusetts, Wisconsin

�e AQ645 and RW92 are available in digital and printed formats.

Share digital versions of these pieces via instant messaging (WhatsApp, Facebook Messenger, Line, etc.), text or email.

�e main advantage is that in any of these cases, both you and your prospect will have each other’s information for future contacts and follow-up.

�ese digital versions are available for download on RenaDrive and the RenaKit.

Tools to approachthe unknown market

Leave printed versions in places you visit o�en (supermarket, stores, restaurants, etc.) or give to people you meet when prospecting.

Be sure to add your contact information on the back so that your prospects can reach you.

Always try to book an appointment to see them as soon as possible.

Tools to approachthe unknown market

When:

Where:

Next introductory meeting

JOIN THE RENA WARE FAMILY!

plASTIC NEVERGOES AWAY WATER FILTERS with a GLOBAL MISSIONdiscoveR the RENA WARE

DIFFERENCE & JOIN our CAUSE

more than 282 billion liters of bottled water are consumed annually worldwide.*

All plastic is not recycled.

Marine life mistakes it for food.

It may end up in our food chain.

Discarded bottles enter the environment.

*Bottled Water 2014: Reinvigoration, US. and International Development and Statistics.”

Published online by www.bottledwater.org. Accesed June 2016.

SIMPLE to JOIN· Minimal enrollment fee.· No inventory purchase required.· Excellent commissions; fast payment.

Help to eliminate single-use plastic waste and earn additional income.

SIMPLE to SELL· Financing for your customer orders.· Minimal down payment.· Rena Ware ships products directly to

customers.Plastic breaks down into microplastics.

©2018 R.W.I

Not for California, Colorado, Iowa, Massachusetts, Wisconsin

25 Oct. 4:30 p.m.Jalissa Guzmán(603) 8250-2631Primavera Plaza

28 Oct. 2:30 p.m.Carolina Sandoval(603) 2626-2421Ritz Café y Pastelería

03 Nov. 9:30 a.m.Juan Libertad(603) 3460-7443Ave. Colón, Edi�cio Imperio

When:

Where:

Next introductory meeting

JOIN

THE REN

A WARE FAM

ILY!

plASTIC NEVER

GOES AW

AY

WATER FILTERS with a

GLOBAL MISSION

discoveR the RENA WARE

DIFFERENCE & JOIN our CAUSE

more th

an

282

billion liters

of bo

ttled w

ater

are consum

ed an

nually

world

wid

e.*

All plastic

is not recycled.Marine life mistakes it

for food.

It may end up in our food chain.

Discarded bottles

enter the environment.

*Bottled Water 2014: Reinvigoration, US. and International Development and Statistics.”

Published online by www.bottledwater.org. Accesed June 2016.

SIMPLE to JO

IN

· Minimal enrollment fee.

· No inventory purchase required.

· Excellent commissions; fast payment.

Help to eliminate single-use plastic

waste and earn additional income.

SIMPLE to SELL

· Financing for your customer orders.

· Minimal down payment.

· Rena Ware ships products directly to

customers.

Plastic breaks down

into microplastics.

©2018 R.W.I

Not for California, Colorado, Iowa, Massachusetts, Wisconsin

Includes a series of questions that have proven successful in catching the attention of future customers and booking appointments.

�e RW54 may vary by country

Tools to approachthe unknown market

THE GRAND DRAWING CARD (RW54)

Tools to approachthe unknown market

THE GRAND DRAWING CARD (RW54)

�e card is divided into three parts:

�e upper part must be sent to the administrative o�ce for the customer to be entered in the drawing.

You keep the middle part for your records.

Give the customer the bottom part of the card.

THE POWERFULTALK

A powerful talk is a conversation using certain elements, such as phrases and questions, that work to achieve a speci�c goal or response.

Be always ready to say something that will arouse interest in your future clients.

Create your own example of what you could say during a presentation by putting the 5-pointed star system into practice.

Healthy cooking methodsFresh tasting water

Extra earnings opportunity

Best time?

No commitment

Helpful andenjoyablepresentation

Drawingparticipation

1

25

4 3

The 5-Point Star Systemto obtain appointments

TIPS

By becoming an expert conversationalist, you will reach out to more people, gaining useful information to sign up more recruits and close even more sales.

Mastering the art of conversation is not easy, however these tips will be very useful.

Be “The Best”

But in some cases, you will �nd objections from prospects that you need to learn how to manage.

Obtaining an appointment is about selling yourself rather than selling the Rena Ware Opportunity or products.

When you show con�dence, excitement and knowledge about what you have to o�er, people are more receptive to what you say.

Be “The Best”

MANAGINGOBJECTIONS

Objections are concerns, questions, or feelings (expressed or not) the future customer or potential recruit has, that may prevent you from obtaining a presentation appointment.

MANAGINGSALES

OBJECTIONS

MANAGINGRECRUITMENTOBJECTIONS

No matter how good the approach or presentation is, there is always the possibility of objections.

In order to deal with the prospect’s actual objection, it is necessary to carry out a process called LCO.

MANAGINGOBJECTIONS

LCO

LISTEN

CONFIRM

OFFER

Use communication

techniques.

Determine the real objection.

Understand the objection clearly.

Use closed questions and pause.

Options.

Customer solves objection by

choosing.

MANAGINGOBJECTIONS

LISTEN

By listening actively, you will receive valuable information about the actual objection.

It means being attentive to what the prospect is saying, to understand the feelings and views of the person.

MANAGINGOBJECTIONS

Ask questions that allow the client to rea�rm their objection, or on the contrary, clarify it:

“So, what you’re saying is that you worry about not having enough time to dedicate yourself to this activity?”

CONFIRM

MANAGINGOBJECTIONS

Once your client’s response is a�rmative (“Yes, that’s my objection”), consider possible solutions.

�e key is to think:“What would I do if I were in your case?”

OFFER

MANAGINGOBJECTIONS

LCO

LISTEN

CONFIRM

OFFER

MANAGINGOBJECTIONS

One of your goals in managing objections should always be to replace a negative thought with a positive thought!

Look at the objections as opportunities to share the bene�ts your prospects will enjoy with Rena Ware.

You now have the basic knowledge to get appointments and referrals.

Now, put this knowledge into practice and master this ability by following these steps:

IT’S TIME to ACT

Attend all seminars and meetings organized by your leader.

Role play di�erent scenarios with other people in your group, as well as family and friends to test your objections management capabilities.

Keep expanding your Circle of In�uence day a�er day.

IT’S TIME to ACT

Look for opportunities to start conversations with everyone, strangers are just people you do not know yet.

Practice your Powerful Talk and learn the 5-Point Star system so you always have something to say.

IT’S TIME to ACT

IT’S TIME to ACT

And remember always to ask for at least 5 referrals

a�er each Opportunity or Sales Presentation you do.

GET STARTED NOW!

Always give your best

Commit step by step in making small changes that

improve your life and the image you project.

�e fruits you will collect will be wonderful!

RW220MP U.S.A. 1220.U1.0419 | Home Office U.S.A. (425) 881.6171 | © 2019 R.W.I.