APPLICATION PORTFOLIO MANAGEMENT

Presented by:

Christine Barry

Sr IT Manager

December 2017

2

MEDTRONIC BUSINESS STRATEGIES& GLOBAL IT ALIGNMENT

The vision is to act as the trusted source in bridging business and technology strategy and delivery to enhance business capabilities and value. This entails defining & driving the right technology strategy to enable business strategies and leading technology ‘solutions’ to show possibilities.

3 Application Portfolio Management | December 2017 | Medtronic

PROBLEM STATEMENTOPPORTUNITY

➢ Managing the portfolio

➢ Drive lifecycle management

➢ Rationalize use of technology

➢ Total cost of ownership

➢ Understand & Simplify the portfolio

➢ Improve investment planning

➢ Optimize costs and efficiency

➢ Enable growth

➢ Simplify architecture➢ Modernize

architecture ➢ Advance business

architecture➢ Business alignment

& value

APM Architecture StrategyBenefits

Application portfolio Management drives business value through the governance of Medtronic's enterprise applications and the lifecycle process from creation to disposal.

4 APM | November 2017 | Confidential, for Internal Use Only

APM MATURITY MODEL

✓ List of applications

✓ Awareness✓ Visibility✓ Education &

Training ✓ Governance

board

✓ CMDB Single source of truth

✓ Data accuracy ✓ Manage the

portfolio✓ Data quality &

compliance ✓ Cost savings

Source: Gartner (June 2013)

MANAGING & OPTIMIZING THE PORTFOLIO

FY1

6 Q

3

• Shared use of data across groups

• Total cost of ownership

• Alignment of IT to the business

FY1

8 Q

2

Futu

re

Benefits

5 APM | November 2017 | Confidential, for Internal Use Only

APM USE CASES Stakeholders Use Case Outcome

EPMO

Data & process enrichment Refine and integrate MP3 and APM (Business app CI’s)

Investment spend Spend by app, service, capability, BU, Region

Infrastructure

Cloud program Manage how infrastructure is being supported (IAAS, PAAS, SAAS)

IT Service Management CMDB adoption as source of truth to manage IT operations, foundation for TBM and service management

Capability Ownersbusiness unit owners Portfolio management

List of applications to better manage their portfolio, drive business alignment, transparency, roadmaps and rationalization

Global Security Office Manage crown jewels Data used to complete data privacy assessments and manage risks

Quality & Compliance

MSCM, Audit Manage application compliance and quality (SOx, validation, regulatory review, Part 11, HIPPA) fields

Software Development lifecycle management Integrate shared metadata with BPM tool

Legal Retention & litigationSingle source of truth on applications and data, retention policy managed

Architecture Capability alignment Ensure business alignment, gaps and lifecycle is maintained

ATGC Technology standards Manage standards formally in CMDB by CI (Application install/version)

APM Application portfolio

List of applications to be used to rationalize, retire, and/or manage the lifecycle, ensure ownership and sustainability of APM process in accordance with Medtronic and IT policies and SOP’s.

6

APPLICATION PORTFOLIO MANAGEMENTFRAMEWORK

Govern

Measure

Implement

Sustain

Reduce Variation &

Standards

Transparency & Optimization

ExecuteRefine

Improve

Finance baseline model

APM

✓ List of applications✓ Metrics✓ Quality data reviews✓ Self-Service reporting▪Mapping ▪ Integrations (TBD)

▪Rationalization▪Portfolio Review (in process)

✓ Ownership certified ✓ Annual field certification • Policy and controls • Monitoring data quality

✓ Onboarding✓ Data Archive✓ Retirement✓ Lifecycle management✓ Application metadata ✓ APM Gov. board

Application Portfolio Management | December 2017 | Medtronic

7 Application Portfolio Management | December 2017 | Medtronic

PORTFOLIO STRATEGYPROCESS

Business Capability Model List of applications (Application Portfolio)

Mapping Applications by Capability Portfolio Rationalization Business Value

MEDTRONIC APPLICATION PORTFOLIO

~2,000

Active Applications in Service Now (Source of Truth)

206

Tier 1Critical Applications

83%

Portfolio review completed

12

Average new or discovered *applications created each month

274Applications

Retired 251 Applications

identified for retirement in SN

~$23MIn Cost Avoidance

through Application Retirements

(Vendor spend over 5 years)

~30%

Existing applications reviewed

by IT Governance

8 Application Portfolio Management | December 2017 | Medtronic

* Existing applications that were previously not setup in ServiceNow

OVERVIEW - 11/1/17

9 Application Portfolio Management | December 2017 | Medtronic

LESSONS LEARNEDChallenges Keys to Success

Leadership buy in and why important to the company • Passion • Creation of a governance board (Change Agents)• Alignment with the business strategy – Use risks,

compliance, costs or long term results• Strong partnership with architecture, finance, PMO,

governance, Vendor management• Approach – Top down and bottom up• Find quick wins – cost savings, efficiency• Recognizing and providing complementary services to

business stakeholders

Building the process and managing ambiguity • Collaboration and partnership with several functional teams globally

• Map outcomes and maturity model

Understanding roles and responsibilities • Drive ownership and accountability• Partnership and trust with APM and architecture

Change management in a large organization • Embed process/steps into existing processes• Use your partnerships and resources• Reference policies, SOP, and importance• Use facts to overcome credibility and/or ownership

challenges

Understanding the application portfolio • Take 1 action or use case at a time• Alignment of apps to capabilities (portfolio strategy)• Driving process to view redundancies

QUESTIONS?

THANK YOU!

Christine Barry Senior IT Manager | Application Portfolio Management | ITSS Governance & Planning

Medt ronic Christine.d.barry@medtronic.com 8200 Coral Sea Street NE | Mounds View , MN 55112

OFFICE 763.526.9421 | MOBILE 651.283.0076 medtronic.com | Facebook | LinkedIn | Twitter | YouTube

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