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Conference call presentation
February 7, 2018
Annual Report 2017
2
Safe Harbor Statement
The forward-looking statements in this report reflect the management's current expectations of certain future events and
financial results. Statements regarding the future are, naturally, subject to risks and uncertainties, which may result in
considerable deviations from the outlook set forth. Furthermore, some of these expectations are based on assumptions
regarding future events, which may prove incorrect.
Factors that may cause actual results to deviate materially from expectations include – but are not limited to – general
economic developments and developments in the financial markets, technological developments, changes and
amendments to legislation and regulations governing GN’s markets, changes in the demand for GN's products,
competition, fluctuations in sub-contractor supplies and developments in ongoing litigation (including but not limited to class
action and patent infringement litigation in the United States).
This presentation should not be considered an offer to sell or buy securities in GN Store Nord.
Agenda
3
Group highlights 2017
GN Hearing update
GN Audio update
Financial outlook
Group financial highlights FY 2017
4
* Reported EBITA (rolling four quarters) / avg. invested capital
GN Store Nord delivered strong performance in the first year
of the 2017 – 2019 strategy
• Revenue growth was 11% and organic growth was 8%
reflecting a strong development in both GN Hearing and GN
Audio, driven by innovative product portfolios and strong
commercial execution
• Solid gross profit increase driven by strong business
execution
• EBITA increased by 10%, reflecting the revenue
development and was achieved while investing in future
growth opportunities
• Net profit reached DKK 1,122 million, a 3% increase
compared to 2016 impacted by the non-cash US tax reform
net of related items
• EPS growth of 10%. Reported EPS is impacted by the non-
cash US tax reform net of related items
DKK million FY 2017 FY 2016 Growth
Revenue 9,585 8,651 +11%
Organic growth 8% 6%
Gross profit 6,008 5,401 +11%
Gross margin 62.7% 62.4% +0.3%p
EBITA 1,744 1,583 +10%
EBITA margin 18.2% 18.3% (0.1)%p
Profit before tax 1,504 1,395 +8%
Net profit 1,122 1,086 +3%
EPS 8.07 7.34 +10%
ROIC* 20% 20% -
Free cash flow excl. M&A 1,134 1,179 (4)%
NIBD/EBITDA 1.6x 1.9x
Delivering on promises in 2017
5
GN Hearing
• Strong revenue growth of 9%. More than 6% organic growth
– delivered on guidance
• EBITA increased 9% to DKK 1,153 million. EBITA margin of
20.5% – delivered on guidance
GN Audio
• Very strong revenue growth of 14%. 10% organic growth
– delivered on guidance
• EBITA increased 21% to DKK 721 million. EBITA margin of
18.2% – delivered on guidance
GN Store Nord
• Effective tax rate of 25.4%, including a non-cash impact of
3.1 percentage points from the US tax reform net of related
items
2016 20172016 2017
2016 2017 2016 2017
1) Excluding Otometrics. 2) Including “Other”
Revenue (DKKm)1 EBITA margin
Organic
growth
Tax rate (%)1)2)
20.5%5,6155,156 20.6%
EBITA margin
17.1% 18.2%3,495 3,970
Revenue (DKKm)
Organic
growth
22% 25%
(0.1)%p
+1.1%p
+6%
+10%
+3%p
2016 2017
US tax reform net of related items
Impact from US tax reform
6
7.34
FY’17
(reported)
8.07
Operational
performance
0.56
0.49
FY’16
(reported)
Share buyback US tax reform net
of related items
(0.32) 0.32
US tax reform net
of related items
8.39
FY’17
(underlying)
+7.6%
+6.7% (4.3)% +4.3%
14.3%
25.4%22.2%
FY’18 (guidance)
22.3%
FY’17
(reported)
~ 22%
US tax reform net of related
items net of related items
(3.1)%p
FY’16
(reported)
FY’17
(underlying)
Effective tax rate
EPS development (DKK per share)
10.0%
Continued strict focus on cash generation
7
Continuous improvements Continuous improvements Continuous improvements
• Productivity, process optimization and
procurement savings lead to COGS reductions
• Growth, streamlined processes and investments
into IT lead to SG&A efficiency
• Breakthrough innovation delivered while
absolute spending level will be utilized with more
flexibility
• Very capital efficient business due to low
capex requirements
• Ongoing working capital optimizations and
strict control on balance sheet items
• Cash conversion improvements remain a priority
20172016
2.2%
2015
1.4%
Capex1 (excl. R&D) as % of revenue
2014 2017
50%44%
2015
Cash conversion
2016
88%
2014
65%
2015
50%
Cash conversion
GN Hearing
GN Audio
Note 1: Investments in property, plant and equipment
2016
66%
67%
2017
Profit and loss Balance and sheet Cash flow
75%
1.2% 1.1%
2014
20172016
17.7%
2015
17.3%13.2% 11.3%
2014
2016
74%
2014
47%
2015
44%
Cash conversion
GN Store Nord
65%
2017Net working capital as % of revenue
Creating shareholder value through efficient capital structure
8
Dividend distribution
+17%CAGR
DKKm
Share buybacks
+18%CAGR
DKKm
94
146 151161
178
0
50
100
150
200
2013 2014 2015 2016 2017
655748
1,047
1,203 1,265
0
200
400
600
800
1.000
1.200
1.400
2013 2014 2015 2016 2017
• During 2017, GN has distributed DKK 1.4 billion to
shareholders
• DKK 178 million dividend was paid out in March
2017 (DKK 1.15 per share)
• DKK 1,265 million was distributed as share
buybacks
• End 2017, the net interest bearing debt was 1.6x
EBITDA
• Annual General Meeting on March 13, 2018:
• GN will propose a dividend of DKK 1.25 per
share in respect of the fiscal year 2017
• New DKK 1 billion SBB program planned, to be
concluded no later than the AGM 2019
Agenda
9
Group highlights 2017
GN Hearing update
GN Audio update
Financial outlook
GN Hearing financial highlights 2017
GN Hearing ended 2017 with a strong momentum
generated by ReSound LiNX 3D
• Revenue growth was 9%, of which organic growth
was more than 6%. 11% organic growth in Q4 2017
• The strong momentum is driven by the successful
launch of ReSound LiNX 3D
• Solid gross margin increase primarily explained by
the strong business execution and launch momentum,
but to some degree offset by country mix exemplified
by the strong revenue growth in China
• 9% increase in EBITA reflecting strong revenue
growth, while investing in growth initiatives
• Continued high cash generation. 23% increase in
free cash flow, on par with/above industry peers
10
*Reported EBITA (rolling four quarters) / avg. invested capital
Note: continued operations
DKK million FY 2017 FY 2016 Growth
Revenue 5,615 5,156 +9%
Organic growth 6% 6%
Gross profit 3,895 3,558 +9%
Gross margin 69.4% 69.0% +0.4%p
EBITA 1,153 1,062 +9%
EBITA margin 20.5% 20.6% (0.1)%p
ROIC* 17% 17% -
Free cash flow excl. M&A 866 704 +23%
11
Well-balanced growth in 2017 and strongly positioned going into 2018
Leading technology and commercial excellence driving growth
In 2017, GN Hearing captured market share for the 7th consecutive year
Europe
Continued market share gains in
several important markets with
double-digit growth in the Nordics,
Italy and Spain
North America
Commercial market business and
Beltone network driving GN
Hearing’s growth in 2017
Rest of World
Very strong double-digit growth in
China, India and Distributor Sales
The complete ReSound LiNX 3D experience
12
Hearing care wherever you are
Hear more than you ever thought possible
Enhanced hearing and fitting experience
ReSound LiNX 3D rollout as planned
13
• ReSound LiNX 3D now available in all
major countries
• Included in Veterans Affairs in the US
during November 2017
• Expected to be available in China from
Q2 2018
Strong launch KPIs – exceeding those of ReSound LiNX2
14
• ReSound LiNX 3D has consistently performed stronger than
ReSound LiNX2 globally
• Feedback focuses on superior speech in noise
• Users of ReSound LiNX 3D hear the sounds like an open ear
Strong sales uptake
continues
• Continued global ASP increase like-for-like
• Price point upselling compared to ReSound LiNX2
Positive ASP
development
• Continued increase in points-of-sales sign-up for ReSound Assist
since launch
• Studies show that 100% of HCPs and 89% of users would
recommend ReSound Assist
ReSound Assist
very well-received by
HCPs and users
15
Strong sales uptake continues
Example 1: US Commercial Example 2: United Kingdom Example 4: AustraliaExample 3: Germany
1
14
27
40
53
66
79
92
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9
Days since launch
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92
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Days since launch
1
14
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66
79
92
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9
Days since launch
1
14
27
40
53
66
79
92
10
5
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33
9
Days since launch
Accumulated unit sales of ReSound LiNX² and Beltone Legend Accumulated unit sales of ReSound LiNX 3D and Beltone Trust
1 50 100 150 200 250 300 1 50 100 150 200 250 300 1 50 100 150 200 250 300 1 50 100 150 200 250 300
16
Remote fine-tuning is highly appreciated by hearing care professionals and users
What HCPs say What users say
• I would recommend using this service
to others
• It helps my client get a better hearing
experience
• It enables me to deliver the best fit
within a shorter time frame
• I would recommend using this service
to others89%
• It was easy to request assistance from
my HCP from the app
• The new settings received from my
HCP improved my hearing 77%
83%
100%
94%
87%
* Survey with 31 Hearing Care Practitioners in 11 countries who have used
ReSound Assist 10 or more times.* Survey with 70 ReSound Assist users in the U.S. and the Netherlands.
Revolutionary intelligent communication solution for defense and security forces
17
• GN FalCom is a fully fledged hearing protection
solution enabling defense and security forces to
hear more, do more and be more with unique
documented value propositions:
• Comfort
• Clarity
• Protection
• The new product is clearly differentiated and offers
a strong value proposition versus key competitors
in the field
• The state-of-the-art hearing protection solution
builds on GN’s unique expertise in sound
processing across GN Hearing and GN Audio
• This year, GN will participate in military tenders in
the US and with other NATO countries
Full MissionComfort | Clarity | Protection
Headset✓
Interface cable✓
Control box✓
Agenda
18
Group highlights 2017
GN Hearing update
GN Audio update
Financial outlook
GN Audio financial highlights 2017
19
During 2017, GN Audio further strengthened its world-
leading position
• 14% revenue growth with organic growth of 10%,
outperforming the updated 2017 guidance of “more than
7%”
• The continued strong growth reflects GN Audio’s
innovative world-leading product portfolio and strong
commercial execution in all regions
• Gross profit increased by 15% primarily driven by
product mix
• EBITA increased by 21% with a 1.1%pts EBITA margin
increase reflecting the strong revenue growth and the
product mix
• Strict focus on cash conversion continued with a strong
cash conversion of 67% for the year
* Reported EBITA (rolling four quarters) / avg. invested capital
DKK million FY 2017 FY 2016 Growth
Revenue 3,970 3,495 +14%
Organic growth 10% 7%
Gross profit 2,113 1,843 +15%
Gross margin 53.2% 52.7% +0.5%p
EBITA 721 597 +21%
EBITA margin 18.2% 17.1% +1.1%p
ROIC* 46% 41% +5%p
Free cash flow excl. M&A 481 523 (8)%
20
Strong organic growth in CC&O continues
Leading technology and commercial excellence drives growth across geographies
GN Audio’s professional business continues its strong momentum
Europe
Very strong double-digit organic
growth in 2017 driven by a broad
portfolio of countries
North America
Solid double-digit organic growth in
2017 on a tough comparison base
Rest of World
Very strong double-digit growth
continued in 2017 across several
countries
Changing work environments call for product innovations
21
21
of knowledge workers
work in open-plan offices
DEVELOPMENT IN M2 PER EMPLOYEE OFFICE SPACE
1960:
50 m2
2010:
20 m2
2020:
10 m2
state that interruptions in the office have a
negative impact on their productivity78%34%
During 2017 GN Audio expanded its world-leading CC&O product portfolio
22
Jabra Speak 710Jabra Evolve 75 Jabra Evolve 75e
Innovative world-leading product portfolio drives strong momentum in GN Audio’s CC&O business:
• The Evolve series was introduced in 2014 and has been a significant success across regions and channels
• Since its launch in late 2010, Jabra Speak has been a game changer, not only for GN Audio, but for the entire
enterprise audio solution industry
• The three product introductions in 2017 – Jabra Evolve 75, Jabra Evolve 75e, Jabra Speak 710 – have all been
very well received by the market and are strengthening GN Audio’s industry-leading UC portfolio
23
Building on GN Audio’s strong product portfolio in 2018
24
Jabra Elite 65t Jabra Elite Active 65t
At the CES conference in Las Vegas in January, GN Audio kicked off the new year with three important launches in the Elite
franchise of products:
• Elite 45e is the best combined voice and music experience in a headset with a discreet design and a great fit. The
unique box microphone solution delivers the clearest voice communication on any stereo wireless headphone
• Elite 65t is a true wireless earbud aimed at those who want the best voice and music experience without wires. It
ensures a stable wireless connection and best call and voice quality and has up to 15 hours of battery life
• Elite Active 65t is for those who want the features of the Elite 65t, while being able to use the earbuds in a sports or
training setting. The earbuds have enhanced grip, integrated accelerometer and IP56 sweat, water and dust certification
Jabra Elite 45e
Agenda
25
Group highlights 2017
GN Hearing update
GN Audio update
Financial outlook
Financial guidance for 2018
26
• GN Hearing expects continued profitable revenue growth in 2018, in line with the 2017 – 2019 strategy
• Organic growth is expected to be more than 6%. The EBITA margin is expected to be more than 20%. GN Hearing will continue
to invest in future growth opportunities, as described in the strategy for 2017 – 2019
• GN Audio expects continued profitable revenue growth in 2018, in line with the 2017 – 2019 strategy
• Organic growth is expected to be more than 7%. The EBITA margin is expected to be more than 17%, and GN Audio expects
continued operational leverage and improved product mix, however partly offset by investments in future growth opportunities
Organic revenue growth
GN Hearing GN Audio
> 6%
EBITA margin
Effective tax rate1
> 7%
> 20% > 17%
~ 22%
Note 1: GN Store Nord
Financial guidance 2018
• EBITA in Other is expected to be around DKK (135) million. The costs are related to Group Functions, including continued
investments in new business opportunities and research projects on a corporate level. The intelligent communication solution for
defense and security forces announced in January 2018 is an example of the portfolio of GN’s research projects
• GN expects an effective tax rate around 22%
• GN Store Nord targets a double-digit percent increase in earnings per share (EPS)
Save the date – AAA 2018
27
Investor and analyst meeting
AAA 2018
Nashville, Tennessee
1.00 pm (local time), April 18, 2018
28
Q&Awww.gn.com
E-mail: [email protected]
Peter Justesen, VP, IR & Treasury, Tel.: +45 4575 8716
Rune Sandager, Senior IR Manager, Tel.: +45 4575 9257
29
Appendix
GN Hearing’s strategic focus areas 2017 – 2019
Innovation excellence focusing on
end user needs, core technology and
time to market optimization
Commercial excellence through
expansion in the open market,
continuation of successful partnerships
and engaging end users digitally
People excellence by empowering
leaders to deliver on strategy,
implement GN values and develop
talents
Hear more,
Do more,
Be more
Innovation
excellence
Commercial
excellence
People
excellence
30
People
excellence
Commercial
excellence
Innovation
excellence
GN Audio’s strategic focus areas 2017 – 2019
31
Hear More, Do More, Be More
• Accelerate the call-centric category
• Expand Unified Communication (UC) strength for office
• Grow share in focus markets
• Cloud & digital first
• Grow consumer profitably
Strong profitable growth to continue in coming years
32
Revenue development (DKKm)1
EBITA development (DKKm)1
2011
5,174
8,651
20192016
+6-8% +6-9%
Financial targets 2017 - 2019
CAGR:
+11% CAGR:
+11%
CAGR:+11%
2011
6432
1,583
20192016
CAGR:+20%
Margin:
20-22%
Margin:
17-19%
Financial targets 2017 - 2019
Note 1: Excl. income received from the legal dispute with Telekomunikacja Polska (TPSA) Note 2: All numbers excluding Otometrics
GN Store Nord – five-year performance
33
DKK million 2013 2014 2015 2016 2017
GN Store Nord
Revenue 6,248 6,763 7,755 8,651 9,585
Organic growth 13% 9% 6% 6% 8%
Gross margin* 60.3% 62.4% 61.2% 62.4% 62.7%
EBITA* 1,217 1,196 1,383 1,583 1,744
EBITA margin* 19.5% 17.7% 17.8% 18.3% 18.2%
EBITA reported 1,113 1,196 1,383 1,583 1,744
Operating profit reported 1,050 1,132 1,149 1,445 1,558
Financial items (81) (80) (138) (52) (60)
Profit before tax reported 968 1,057 1,016 1,395 1,504
Effective tax rate 28% 29% 26% 22% 25%
Profit for the year reported 695 749 747 1,086 1,122
ROIC (EBITA/Invested capital) 20% 19% 20% 20% 20%
Free cash flow excl. M&A 96 561 607 1,179 1,134
Cash conversion** 9% 47% 44% 74% 65%* Excl. SMART restructuring costs ** Free cash flow excluding M&A / reported EBITA
GN Hearing – five-year performance
34
DKK million 2013 2014 2015 2016 2017
GN Hearing
Revenue 3,636 3,892 4,526 5,156 5,615
Organic growth 10% 8% 9% 6% 6%
Gross margin* 65.8% 68.8% 67.4% 69.0% 69.4%
EBITA* 775 833 921 1,062 1,153
EBITA margin* 21.3% 21.4% 20.3% 20.6% 20.5%
EBITA reported 671 833 921 1,062 1,153
ROIC (EBITA/Invested capital) 14% 16% 16% 17% 17%
Free cash flow excl. M&A 50 368 456 704 866
Cash conversion** 7% 44% 50% 66% 75%
* Excl. SMART restructuring costs ** Free cash flow excluding M&A / reported EBITA
GN Audio – five-year performance
35
DKK million 2013 2014 2015 2016 2017
GN Audio
Revenue 2,612 2,871 3,229 3,495 3,970
Organic growth 18% 11% 2% 7% 10%
Gross margin 52.7% 53.6% 52.6% 52.7% 53.2%
EBITA 472 521 540 597 721
EBITA margin 18.1% 18.1% 16.7% 17.1% 18.2%
EBITA reported 472 521 540 597 721
ROIC (EBITA/Invested capital) 65% 57% 47% 41% 46%
Free cash flow excl. M&A 178 340 271 523 481
Cash conversion* 38% 65% 50% 88% 67%
* Free cash flow excluding M&A / reported EBITA
36
Remote fine-tuning is highly appreciated by HCPs
Willingness to recommend the service
I would recommend using this service to others
Offer a better service and take better care of patients (Almost the entirety of HCPs)
ReSound Assist enables me to deliver the best fit within a shorter time frame
ReSound Assist helps me understand my client’s sound experience outside the clinic
Client feels more involved in the fitting experience with ReSound Assist than without
Improve the hearing experience and sound quality
ReSound Assist helps my client get a better hearing experience
ReSound Assist helps me provide a better sound quality for my client
Do more business
ReSound Assist reduces the amount of in-office appointments
Agree +
Fully Agree
94%
81%
90%
94%
87%
81%
100%
0% 20% 40% 60% 80% 100%
Source: Survey with 31 Hearing Care Practitioners in 11 countries who have used
ReSound Assist 10 or more times.
37
Remote fine-tuning is highly appreciated by users
1. It was easy to request assistance from my hearing care professional
2. Requested assistance in a sound environment where I needed help
3. It was easy to apply the new settings I received in the app
4. The new settings improved my hearing experience
5. This service saved me a trip to my hearing care professional
6. Likely to recommend this service to others
83%
66%
89%
77%
86%
89%
Source: Survey with 70 ReSound Assist users in the U.S. and the Netherlands.
Share price development (5 years)
Financial calendar
GN Store Nord share overview
38
Share information
• GN has a share capital of DKK 582,736,856, which is consisting
of 145,684,214 shares, each carrying four votes. GN has one
share class, and there are no restrictions on ownership or
voting rights
• GN is, among others, included in the C25 and Large Cap
indexes on Nasdaq Copenhagen as well as the Stoxx Europe
600 index
• Ticker symbols: GN:DC (Bloomberg) and GN.CO (Reuters)
• Number of registered shareholders: Around 25,000 (2017)
• Treasury shares: 9,241,315. 6.3% of share capital (2017)
• Market cap: DKK 27.4 billion (2017)
• Largest shareholders:
• T. Rowe Price Associates Inc. (>5%)
• Marathon Asset Management LLP (>5%)
• APG Asset Management N.V. (>5%)
• NN Group N.V. (>5%)
Date Event
March 13, 2018 Annual general meeting
May 2, 2018 Interim Report Q1 2018
August 22, 2018 Interim Report Q2 2018
November 15, 2018 Interim Report Q3 2018
90
140
190
240
290
28-12-2012 28-12-2013 28-12-2014 28-12-2015 28-12-2016 28-12-2017
GN C20 CAP Stoxx 600
Index: 01-11-2012 = 100
Dec 2012 Dec 2013 Dec 2014 Dec 2015 Dec 2016 Dec 2017