QUESTIONNAIRE(The information furnished by the respondent is strictly for Academic purpose only)

Dear Respondent, as a part of research, a survey is taken up to study the Consumer

Behaviour towards the Chili’s grill and bar. Kindly provide the following information.

Name:........................................................ Location:............................

Age:........................................................... Occupation:........................

Gender M/F:.............................................. Education:..........................

Income for month:.....................................

1. How did you come to know about Chili’s Grill And Bar?

a) Advertisement

b) Colleagues references

c) Friends/relatives references

d) Any other specify

2. How frequently do you visit Chili’s Grill And Bar?

a) Once in a week

b) Twice in a week

c) Once in every 15 days

d) Once in a month

3. Which category of Products do you buy most at Chili’s Grill And Bar?

a) Veg item

b) Non veg item

c) Soft drinks

d) Hard drinks

e) Any other specify

4. You prefer to go in Chili’s Grill And Bar with

a) Family members

b) Spouse

c) Friends

d) Others

5. which restaurant you like the most in the city

a) Chili’s phoenix mall

b) Chili’s orion mall

6. What is the reason behind purchasing in Chili’s Grill And Bar?

a) Good satisfaction over products

b) Reasonable prices

c) More offers

d) Any others

7. How do you rate the pricing of products at Chili’s Grill And Bar?

a) Expensive

b) Competitive

c) Affordable

d) Reasonable

8. Why do you prefer to shop in Chili’s Grill And Bar?

a) Availability of adequate stock

b) Convenience of location and timing

c) Offers and discounts

d) Variety of food products

9. What more facility would you like to get at Chili’s Grill And Bar?

a) Membership Card

b) Discount Card

c) Free packing Offers

d) Lucky draw Offer

10. How often do you ask for Assistance from store staff in selecting your

food from menu?

a) Almost Always

b) Frequently

c) Sometimes

d) Never

11. How is your overall experience in Chili’s Grill And Bar?

a) Excellent

b) Good

c) Poor

12. Would you visit Chili’s Grill And Bar again?

a) Sure

b) May be

c) Never

13. Do you suggest any one to go at Chili’s Grill And Bar?

a) Yes

b) No

14. How, do you suggest to Chili’s Grill And Bar management to making

present Chili’s Grill And Bar to more attractive?

a) To maintain quality products

b) Reasonable prices

c) Giving more offers and discounts

d) Convenience

15. Please give your valuable suggestions regarding Chili’s Grill And Bar

over all functioning:……………………………………………………

………………………………………………………………………….

………………………………………………………………………….

………………………………………………………………………….

………………………………………………………………………….

………………………………………………………………………….

Mention your satisfaction level for following elements

1) Highly satisfied

2) Satisfied

3) Neither satisfied nor dissatisfied

4) Dissatisfied

Elements 1 2 3 4

1. Location ( ) ( ) ( ) ( )

2. Operating time ( ) ( ) ( ) ( )

3. Parking facility ( ) ( ) ( ) ( )

4. Cleanness of store ( ) ( ) ( ) (

5. Easy to locate ( ) ( ) ( ) ( )

6. Quality product ( ) ( ) ( ) ( )

7. promotion offers ( ) ( ) ( ) ( )

8. price fo the product ( ) ( ) ( ) ( )

9. staff helpfulness ( ) ( ) ( ) ( )

10.flexibility in payment ( ) ( ) ( ) ( )

Thank you