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Alvin Andrew Black [email protected] 1103 Berkeley St., Durham NC 27705 (919) 724-3464 Mobile OBJECTIVE To serve others while remaining ethical and professional. EDUCATION Riverside High School [Durham, NC] High school Diploma 2006 North Carolina Agricultural & Technical State University B.S. – History Graduation Date: Spring 2011 North Carolina Agricultural & Technical State University M. Ed. – Secondary Education Graduation Date: Summer 2015 WORK EXPERIENCE Kamp Kohut, Oxford Maine Bunk Counselor/Van Driver, summer 2013 Supervised campers with integrity, planned outdoor land sports activities, transported campers and staff to outing off the camp premises, cleaned the living area in the bunks, mentored youth, coached lacrosse Sodexo Services, Greensboro, North Carolina Stock Personnel, fall 2012-summer 2013 Stock and restock inventory; Correcting sales displays and merchandise labels, fold items and recover the floor Beyu Cafe, Durham, North Carolina Server, fall 2011-2012 Aided in food prep, food server, wash dishes, direct customer to tables, answer calls and book call ahead seating, cleaning the store, provide a friendly environment for the customer Digital Connectors, Durham North Carolina Instructor, summer 2011

Al Black Customer Service Resume

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Page 1: Al Black Customer Service Resume

Alvin Andrew [email protected] 1103 Berkeley St., Durham NC 27705 (919) 724-3464 Mobile

OBJECTIVETo serve others while remaining ethical and professional.

EDUCATION

Riverside High School [Durham, NC]High school Diploma 2006

North Carolina Agricultural & Technical State University B.S. – History Graduation Date: Spring 2011

North Carolina Agricultural & Technical State University M. Ed. – Secondary Education Graduation Date: Summer 2015

WORK EXPERIENCE

Kamp Kohut, Oxford MaineBunk Counselor/Van Driver, summer 2013Supervised campers with integrity, planned outdoor land sports activities, transported campers and staff to outing off the camp premises, cleaned the living area in the bunks, mentored youth, coached lacrosse

Sodexo Services, Greensboro, North CarolinaStock Personnel, fall 2012-summer 2013Stock and restock inventory; Correcting sales displays and merchandise labels, fold items and recover the floor

Beyu Cafe, Durham, North CarolinaServer, fall 2011-2012 Aided in food prep, food server, wash dishes, direct customer to tables, answer calls and book call ahead seating, cleaning the store, provide a friendly environment for the customer

Digital Connectors, Durham North CarolinaInstructor, summer 2011Conducted a digital literacy program in my community with the help of Duke Durham Neighborhood Partnership, Walltown Neighborhood Ministries, Cisco, and One Economy. Instructed students in the CCNA Web Academy for certification in the IT field, professional development with students, and over 150 hours of community service training elders in digital literacy

Ruby Tuesdays, Durham North CarolinaServer/Host/Server Assistant, summer 2009-spring2010Aid in food prep, food server, direct customer to tables, answer calls and book call ahead seating, cleaning the store, provide a friendly environment for the customer

Page 2: Al Black Customer Service Resume

Urban Hope. Durham, North CarolinaCamp Counselor, spring 2007-summer 2012Stock and restock inventory; cashier, Correcting sales displays and merchandise labels, assist with store opening and closing duties as necessary

Wholefoods Market, Durham, North CarolinaCashier, summer 2007 – spring 2008Created a welcoming atmosphere for guests at checkout, remember PLU numbers, cleaned registered, and accounted for all cash in the register at the end of each shift

Sage and Swift Catering, Greensboro, North CarolinaServer, summer 2005 – fall 2006Created a welcoming atmosphere for guest at the Duke Faculty Lounge; formed time-management routines to ensure the best service possible, handled customer orders and money transactions; kept a clean service area

Texas Roadhouse, Durham North CarolinaUtility, fall 2004 – spring 2005Created a welcoming atmosphere for guest; formed time-management routines to ensure the best service possible, handled customers order and money transactions; kept a clean service area

INTERNSHIPSStudent Teacher – Northeast Guilford High School, 2015CUIN Observations – Northwest Guilford High School, 2014Religion News and Journalism Conference – Audi Visual Technician 2012

PROFESSIONAL REFERENCESLeah Wilson Hartgrove (Restorative Justice) – 919-452-1283Larry Dewalt (Accountant/Finance Manager) – 919-560-0086Pat Radack (Realtor) – 919-452-3416Joaquin Nelson (Professor) -336-312-9685