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Aim. Identify remediable factors in the care received by patients Proposed by the JSC and JCCO as there was a belief that the standard of care was not uniform across the country. Expert group. Medical/clinical and haemato-oncologists Palliative medicine physician Pharmacist - PowerPoint PPT Presentation

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Page 1: Aim
Page 2: Aim

Aim

• Identify remediable factors in the

care received by patients

• Proposed by the JSC and JCCO

as there was a belief that the

standard of care was not uniform

across the country

Page 3: Aim

Expert group

• Medical/clinical and haemato-

oncologists

• Palliative medicine physician

• Pharmacist

• Chemotherapy nurse

• Patient representative

Page 4: Aim

Key areas defined

• The decision to treat

• Prescription and administration

• The safety of treatment

• End of life care

• Communication

• Clinical governance

Page 5: Aim

Inclusion criteria

• Patients aged 16 years or over

• Solid tumours or haematological malignancies

• Received chemotherapy, monoclonal antibodies or immunotherapy during the study period

• Died within 30 days of receiving treatment

Page 6: Aim

Data collection

• Questionnaire A

• Questionnaire B

• Casenotes

• Organisational questionnaire

Page 7: Aim

Advisor groups

• All cases anonymised

• Clinical/medical/haemato-oncologists

• Palliative medicine physicians

• Pharmacists

• Chemotherapy nurse specialists

• Assessed all aspects of care

Page 8: Aim

Overall assessment of care

• Good practice

• Room for improvement: clinical care

• Room for improvement: organisational care

• Room for improvement:clinical care & organisational care

• Less than satisfactory

Page 9: Aim

Cases identified

• 47,050 treatment cases

• 55,710 deaths from any cause

• 1415 cases identified

Page 10: Aim

Data returned

Page 11: Aim

Recommendation

Cancer services managers and

clinical directors must ensure that

time is made available in consultants’

job plans for clinical audit. They must

also ensure that the time allocated is

used for the defined purpose.

(Cancer Services Managers and Clinical Directors)

Page 12: Aim

Classification of hospitals

Page 13: Aim

Hospital workload

Page 14: Aim

Staffing

Page 15: Aim

Emergency admissions facilities

Page 16: Aim

General medical support

Page 17: Aim

Other specialties onsite

• Critical care– 204/291 Level 3

– 243/290 Level 2

• Palliative care– 81/156 consultant palliative care sessions

• Resuscitation teams– 11 hospitals did not have one onsite

Page 18: Aim

Recommendation

Hospitals that treat patients with SACT but do not have the facilities to manage patients who are acutely unwell should have a formal agreement with another hospital for the admission or transfer of such patients as appropriate.

(Medical directors)

Page 19: Aim

• Aim

• Interpretation

• Limitations

• Results

Page 20: Aim

Overall quality of care

Page 21: Aim

Room for improvement

• Decision to treat• Process of care

– Prescribing, dispensing and administration of SACT

• Communication– Patient information, medical records

• SACT toxicity– Admission, assessment and treatment – Management of neutropenic sepsis

• End of life decisions

Page 22: Aim

Advisors opinion on the decision to treat

Advisors’ opinion 513/546 cases

Appropriate Decision 81%

Inappropriate Decision 19%

Reasons

- Poor performance status

- Abnormal of investigations

INCREASED TOXICITY

- End stage disease

- Lack of evidence of efficacy

DECREASED BENEFIT

Page 23: Aim

Decision to treat

PATIENT’S DECISION

PATIENT’S DECISION

DISCUSSION OF TREATMENT OPTIONS

DISCUSSION OF TREATMENT OPTIONS

ONCOLOGIST’SASSESSMENT

ONCOLOGIST’SASSESSMENT

CLINICAL MANAGEMENT PLAN CLINICAL MANAGEMENT PLAN

MDT DISCUSSIONMDT DISCUSSION

Page 24: Aim

Multi-disciplinary team meetings

STANDARD

The management of all cancer patients should be discussed at regular MDT meetings. Manual for Cancer Services: 2004

MDT discussion 58%

CURATIVE treatment intent 88%

PALLIATIVE treatment intent 51%

FIRST LINE SACT 43%

PREVIOUS SACT 73%

Page 25: Aim

Tumour and patient characteristics

• Tumour type

• Tumour stage

• Previous SACT

• Medical complications of malignancy

• Patient’s age

• Patient’s performance status

• Patient’s co-morbidities

Page 26: Aim

Solid tumours

Page 27: Aim

Haematological malignancies

Page 28: Aim

SACT regimens

• Carboplatin and Etoposide

• Capecitabine

• Gemcitabine and Carboplatin

• Oxaliplatin

• Carboplatin

• R-CHOP and CHOP

Page 29: Aim

Performance score

Page 30: Aim

Clinical management plan

Page 31: Aim

Decision to treat

DECISION TO TREAT

ONCOLOGIST APPROPRIATE

82%

ONCOLOGIST DIFFICULT DECISION

18%

ADVISOR APPROPRIATE

81%

ADVISOR INAPPROPRIATE

19%

DECISION JUSTIFIED

5%

QUESTIONABLE 7%

PATIENTS CHOICE

INAPPROPRIATE DECISION

6%

Page 32: Aim

Patient information 433/546 cases

Org Q Cases

Verbal – doctor >95% 66%

Verbal – nurse 13%

Chemotherapy leaflet >95% 27%

Clinical trial information 4%

BACUP booklet >95% 10%

Audio-visual information 56% <1%

Page 33: Aim

Consent forms 310/546 cases

STANDARD

Written information should be provided on • treatment intention and expected response rates• acute and possible late side effects• mortality rates

Obtaining Consent for Chemotherapy: British Committee for Standards in Haematology Guidelines

Most common side effects 75%

Most serious side effects 52%

Mortality risk 9%

DOCUMENTATION ON CONSENT FORM

Page 34: Aim

Recommendations

NCEPOD supports the Manual for Cancer Services standard that initial clinical management plans for all cancer patients should be formulated within a MDT meeting.

(Clinical directors)

Page 35: Aim

Recommendations

Giving palliative SACT to poor performance status patients grade 3 or 4 should be done so with caution and having been discussed at a MDT meeting.

(Consultants)

Page 36: Aim

Recommendations

Consent must only be taken by a clinician sufficiently experienced to judge that the patient’s decision has been made after careful consideration of the potential risks and benefits of the treatment, and that treatment is in the patient’s best interest.

(Clinical directors)

Page 37: Aim

Recommendations

All deaths within 30 days of SACT should be considered at a morbidity and mortality or a clinical governance meeting.

(Clinical directors and consultants)

Page 38: Aim

Process of care

SACT

ADMINISTRATION

SACT

ADMINISTRATION

SACT PRESCRIPTIONS SACT PRESCRIPTIONS

PRE-TREATMENT ASSESSMENTSPRE-TREATMENT ASSESSMENTS

STAFF - TRAINING AND ACCREDITATION STAFF - TRAINING AND ACCREDITATION

Page 39: Aim

Authorisation to prescribe SACT

List maintained Initiator Prescriber

Yes 77% 71%

Unknown 24/285 28/285

STANDARD

Chemotherapy must be initiated and prescribed only by clinicians who are appropriately accredited and/or experienced

Good Practice Guidance for Clinical Oncologists: RCR

Page 40: Aim

SACT initiators

Page 41: Aim

SACT prescribers

Page 42: Aim

SACT prescribing accreditation

• Independent prescribers n=32– 6 at the consultant’s discretion

– 23 post formal assessment and accreditation

– 3 unknown

Page 43: Aim

Initiator, prescriber, reviewer

Page 44: Aim

Pre-treatment investigations

Page 45: Aim

Pre-treatment assessments

STANDARDS

Toxicity should be recorded for each cycle using the Common Toxicity Criteria

The outcomes of treatmentshould be monitored closely

Appropriate action should be taken if - the side-effects are excessive - the cancer progresses.

Chemotherapy Guidelines: COIN 2001

Casenotes available 267/278

Page 46: Aim

Documentation of toxicity and tumour response

• Toxicity

– Record of assessment – 64%

– Toxicity checklist – 26/267

• Tumour response

– Record of assessment – 54%

Page 47: Aim

Prescriptions

STANDARD

All prescriptions of cytotoxic chemotherapy should be computergenerated at least when using regimens from the agreed list.

Manual for Cancer Services: 2004

n=426

Page 48: Aim

Route of SACT administration

Page 49: Aim

Recommendation

All independent and supplementary prescribers (specialist chemotherapy nurses and cancer pharmacists) and junior medical staff should be locally trained/accredited before being authorised to prescribe SACT.

(Cancer services managers and clinical directors)

Page 50: Aim

Recommendation

Junior medical staff at FY1, FY2, ST1 and ST2 grade should not be authorised to initiate SACT.

(Clinical directors)

Toxicity check lists should be developed to assist record keeping and aid the process of care in prescribing SACT.

(Cancer services managers and clinical directors)

Page 51: Aim

Safety of SACT delivery

LIMIT SACT TOXICITY

LIMIT SACT TOXICITY

NURSE CHECKS NURSE CHECKS

PHARMACY CHECKS PHARMACY CHECKS

DOSE REDUCTIONS / TREATMENT DELAYS DOSE REDUCTIONS / TREATMENT DELAYS

Page 52: Aim

Adjustments to SACT regimen

Page 53: Aim

Prescription safety checks

Prescriptions checked Parenteral Oral

Yes 97% 73%

Unknown 21/295 30/295

Prescriptions reviewed 369

Evidence that the prescription had been checked

53%

STANDARD

All cytotoxic chemotherapy prescriptions should be checked and authorised by a pharmacist.

Manual for Cancer Services: 2004

Page 54: Aim

SACT administration safety checks

STANDARD

Doctors or specialist nurses who administerchemotherapy must perform checks with a colleague to confirm patient identity, drug regimen, dosage, route of administration and frequency.

Good Practice for Clinical Oncologists: RCR 2003

POLICY – two nurses to check SACT

89%

of organisations

EVIDENCE – two nurses checked SACT

71%

cases

Page 55: Aim

Recommendations

All SACT prescriptions should be checked by a pharmacist who has undergone specialist training, demonstrated their competence and are locally authorised/accredited for the task. This applies to oral as well as parenteral treatments.

(Clinical directors and pharmacists)

Page 56: Aim

Recommendations

Pharmacists should sign the SACT prescription to indicate that it has been verified and validated for the intended patient and that all the safety checks have been undertaken.

(Pharmacists)

Page 57: Aim

Overall opinion on final cycle of SACT

• Inappropriate in 154/435 (35%)

– Inappropriate decision to initiate final COURSE of SACT

– Inappropriate timing or doses of final CYCLE of SACT

– Progressive disease

Page 58: Aim

• Information for patients who become unwell

• Admission to hospital and management of sepsis

• Deaths after SACT and end of life care

• The need for regular audit

Page 59: Aim

Information for unwell patients: standards

There should be written information for patients detailing how to seek advice if they become unwell with complications of chemotherapy Manual for Cancer Services: Department of Health

2004

Patients should have access to appropriate advice and care at any time, day or night, should they suffer unexpected consequences of treatment Good Practice Guide for Clinical Oncologists: Royal

College of Radiologists

Page 60: Aim

Grade 3 and Grade 4 toxicity

220/514 (43%) cases

Page 61: Aim

Information for unwell patients: findings

• 96% of hospitals provided information to patients about what to do if they become unwell

• 43% of patients who died within 30 days of SACT suffered grade 3 or 4 treatment related toxicity

Page 62: Aim

Patient delay in reporting side effects

Page 63: Aim

Examples of good practice in patient education

• Nurse and/or pharmacist led

education clinics

• Follow up call from hospital to

patient

• Dedicated phone line for patients

to call

Page 64: Aim

• Information for patients who become unwell

• Admission to hospital and management of sepsis

• Deaths after SACT and end of life care

• The need for regular audit

Page 65: Aim

Hospital admissions after SACT

If a patient becomes unwell after receiving SACT due to side effects, progression of disease, or worsening co-morbidity they must be able to get appropriate advice and if necessary admission under the care of an appropriate specialist.

Page 66: Aim

Emergency admission policies

Page 67: Aim

• 85% of patients admitted to hospital within last 30 days of life

• Of those 18% (nearly 1 in 5) were not admitted to the hospital in which they received SACT

Emergency admission policies

Page 68: Aim

Specialty of first admission during last 30 days of life

Page 69: Aim

Time to review by oncologist

Page 70: Aim

Appropriateness of specialty for patient’s condition

• May depend on the reason patient is unwell

• Time to specialist review - may exclude telephone review

• Additional training?

• Shift in care of emergency admissions?

Page 71: Aim

Recommendation

In planning the provision of oncology services outside of cancer centres, commissioners should take into account the need for specialist advice to be readily available when patients are admitted acutely.

(Cancer services managers)

Page 72: Aim

Management of neutropenic sepsis: standards

Intravenous antibiotics should be commenced within 30 minutes in 100% of patients who have received recent chemotherapy and who are shocked.

Chemotherapy Guidelines: COIN 2001

Page 73: Aim

Every acute hospital should have writtenguidelines on the diagnosis andmanagement of neutropenic sepsis. Allmedical staff should be aware of theirexistence and a copy should be readilyavailable in all relevant clinical areasincluding Accident & Emergency.

Chemotherapy Guidelines: COIN 2001

Management of neutropenic sepsis: standards

Page 74: Aim

Networks should agree, document anddisseminate guidelines for bothprophylaxis and management ofneutropenic sepsis …… These patients should be managed by a specialisthaemato-oncology MDT.

Improving outcomes in haematological cancer:

NICE 2003

Management of neutropenic sepsis: standards

Page 75: Aim

Neutropenic sepsis policy

Page 76: Aim

Recommendation

Emergency admissions services must have the resources to manage SACT toxicity These should include:-

–A clinical care pathway for suspected neutropenic sepsis –A local policy for the management of neutropenic sepsis –Appropriately trained staff familiar with the neutropenic sepsis policy –The policy should be easily accessible in all emergency departments –Availability of appropriate antibiotics within the emergency department

(Cancer services managers and clinical directors)

Page 77: Aim

• Information for patients who become unwell

• Admission to hospital and management of sepsis

• Deaths after SACT and end of life care

• The need for regular audit

Page 78: Aim

Where patients died

Page 79: Aim

Effect of treatment on outcome

Page 80: Aim

Why patients died

Page 81: Aim

Deaths after SACT and end of life care

“how we care for the dying is an indicator of how we care for all sick and vulnerable people”

(Ivan Lewis care service minister, Department

of Health 2008)

Page 82: Aim

Do Not Attempt Resuscitation (DNAR)

• Hospital trusts are required to have resuscitation policies in place to support people’s choices about future care and treatment

Page 83: Aim

DNAR

Page 84: Aim

End of life care pathways

• Developed for cancer patients

• Only found in notes of 57 patients

Page 85: Aim

End of life care pathways

• Help those with advanced, progressive, incurable illness to live as well as possible until they die

• Enable the supportive and palliative care needs of both patient and family to be identified and met throughout the last phase of life and into bereavement

• Includes management of pain and other symptoms and provision of psychological, social, spiritual and practical support

(National Council for Palliative Care 2006)

Page 86: Aim

Recommendation

A pro-active rather than reactive approach should be adopted to ensure that palliative care treatments or referrals are initiated early and appropriately: Oncologists should enquire at an appropriate time, about any advance decisions the patient might wish to make should they lose the capacity to

make their own decisions in the future.

(Consultants)

Page 87: Aim

• Information for patients who become unwell

• Admission to hospital and management of sepsis

• Deaths after SACT and end of life care

• The need for regular audit

Page 88: Aim

Audit

• Neutropenic sepsis in solid tumours

was audited in 45% (101/224)

hospitals

• Neutropenic sepsis in

haematological malignancies was

audited in 51% (100/196)

Page 89: Aim

Audit

• Solid tumours: 24% of hospitals

• Haematological malignancies: 14% of hospitals

• The deaths of only 16% of patients in this study were discussed

Page 90: Aim

Which cases were discussed

Page 91: Aim

The need for regular audit

• Most hospitals held regular audit/clinical governance meetings

• About half discussed adherence to NICE guidelines but only a quarter discussed chemotherapy toxicity

Page 92: Aim

Recommendations

Regular clinical audit should be undertaken on the management of all cases of neutropenic sepsis following the administration of SACT. (Clinical directors)

Page 93: Aim

Recommendations

All deaths within 30 days of SACTshould be considered at a morbidityand mortality or a clinicalgovernance meeting.

(Clinical directors and consultants)

Page 94: Aim

Thank you

www.ncepod.org.uk