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©AfDB/FTRY0. All rights reserved. Version 1.0 – 11/11 1/50
African Development Bank
Temporary Relocation Agency
Corporate Procurement Division
Fax Number: + (216) 71 835 249
Date 27th March 2012
REQUEST FOR PROPOSAL FOR ACQUISITION AND IMPLEMENTATION
OF AN INTEGRATED RECONCILIATION SYSTEM
OF BACKOFFICE AND CASH ACCOUNTS OPERATIONS
ADB/ICB/CGSP/2012/0068
Letter of Invitation
Dear Sir/ Madam,
1. The African Development Bank (hereinafter referred to as “AfDB” or the “Bank”) requests
your proposal for the items and service(s) specified in this request for proposals (RFP). To
qualify for award, the bidder must meet the qualification criteria, if any, stated in the RFP
Data Sheet, Annex 1 of this RFP.
2. This RFP includes the following letter of invitation together with its annexes and the
appendices to these annexes:
Annex 1: RFP Data Sheet
Annex 2: Terms of Reference
Annex 3 The Business framework to be automated
Annex 4: Functional Requirements
Annex 5: Contents of the Proposal to be submitted
+ Appendix A, B, C, D, E
Annex 6: Evaluation Criteria
Annex 7: List of the Member Countries of the Bank
Annex 8:
Annex 9:
Acronym
Draft contract
3. Only those bidders that are nationals of member countries of the Bank and whose items
and services that are provided originate from the member countries of the Bank are
eligible to submit a bid in accordance with the RFP. The list of member countries is given
as in Annex 7.
©AfDB/FTRY0. All rights reserved. Version 1.0 – 11/11 2/50
4. Your proposal must be received on or before the date and time specified in the RFP data
sheet by mail, courier or hand-delivery at the addresses given below:
Postal Address:
African Development Bank,
Corporate Procurement Division (CGSP.2)
AfDB Temporary Relocation Agency (Tunis)
Angle des trois rues: Avenue du Ghana, Rue Pierre
de Coubertin, Rue Hedi Nouira
BP: 323
1002 - Tunis Belvédère
Tunisia
Delivery Address:
Corporate Procurement Division (CGSP.2)
EPI Block B Building
Office 2A2
African Development Bank
AfDB Temporary Relocation Agency (Tunis)
Angle des trois rues: Avenue du Ghana, Rue
Pierre de Coubertin, Rue Hedi Nouira
BP : 323
1002 - Tunis Belvédère
Tunisia
5. Proposals should be enclosed in a sealed envelope (with both the technical and the
financial proposal in separate sealed envelopes) and addressed to the Bank at the
address given below.
Each bidder will submit their proposal in one original and four copies: the original
proposal must carry the mention “original” and each of the four copies the mention
“copy”. The technical proposal (one original + 4 copies) and the financial proposal (one
original + 4 copies) will each be placed in two separate sealed envelopes (the “internal
envelopes”).
The following should appear on each internal envelope:
a) The purpose of the present bid.
b) The “Technical Proposal” or “Financial Proposal” as the case may be.
c) The name and address of the bidder.
The two internal envelopes should be placed together in a large single sealed envelope called
“external envelope”, which must be anonymous and, carry only the label specified in
the RFP data sheet which should be photocopied and placed on the external
envelope.
6. It is the sole responsibility of the bidders to ensure that the sealed envelope containing
the proposal reaches the above address before 9th May 2012. When delivered by hand,
the proposals must be delivered at the above address during the Bank’s working hours
from 0800 hrs to 1200 hrs and from 1400 hrs to 1800 hrs, Monday through Friday
except for holidays observed by the African Development Bank. Delivery to any other
©AfDB/FTRY0. All rights reserved. Version 1.0 – 11/11 3/50
office of the African Development Bank will be at the risk of the bidder and will not
constitute timely delivery. Proposals received after the above-mentioned closing
time or deadline shall be rejected. If the deadline for submission happens to be a
holiday, the proposals will be opened at the same time on the next working day. The
Bank may extend the deadline for submission of proposals at any time without incurring
any liability to the bidders. A Public opening of the technical bids will occur on 9th May
2012.
7. A prospective bidder requiring any clarification in relation with the bidding
documents may notify the Bank in writing to the Bank’s mailing address
indicated in these documents. All requests for clarifications must be received by
telefax (at the fax number +216-71 835 249) or by electronic mail:
[email protected], no later than 23rd April 2012 2012. If a Bidder feels that any
important provision in the documents will be unacceptable, such an issue
should be raised at this stage. The Bank will respond within a week in writing to
all prospective requests for clarification or modification of the bidding
documents that it receives before 23rd April 2012. Written copies of the Bank’s
response to questions raised by telefax or electronic mail or (including an
explanation of the query but with no indication of its source) will be sent to all
prospective bidders that have received the bidding documents.
8. At any time before the submission of proposals, the Bank may, for any reason, whether at
its own initiative or in response to a clarification requested by the Bidder, amend the RFP.
The amendment shall be sent in writing by telefax or email to all invited Bidders and will be
binding on them. The Bank may at its sole discretion extend the deadline for the submission
of proposals.
9. Proposals must be submitted in the English or French language in One Original + Four
Copies (any attachments or appendices and annexes thereto must also be submitted in
One Original + Four Copies). The Technical Proposal must include information in
sufficient detail to allow the Bank to consider whether your company has the necessary
capability, experience, knowledge, expertise, and the required capacity to perform
satisfactorily the services specified along with any other information that may be requested
by Annex 5 of this RFP.
10. It is mandatory for the bidders to submit the Financial Proposal by using the bid
submission form, attached as Annex 5- Appendix B of this RFP, including a description of
the proposed items and services. Any deviation from the requested requirements (see
TOR on Annex 2) shall be highlighted and explained. Please note that the Bank will only
consider those deviations that have an effect of improving the items and services
requested.
11. The evaluation method of the proposal is described in detail in Annex 6 the
Selection shall be based on technical quality only. The bidder receiving
technical evaluation score (above 75%) shall be invited for live demonstration
on the functionality of the system. Live demonstration will account for 40% of
technical evaluation. The mode of demonstration can be physical or remote. The
Financial Proposal of the firm with the highest technical scores will be opened
and price negotiation shall be carried out. If negotiation with the highest bidder
is not successfully concluded the Bank will enter into negotiation with the next
bidder who have scored more than 75 points
©AfDB/FTRY0. All rights reserved. Version 1.0 – 11/11 4/50
12. By submitting the proposal, the bidders confirm that they have taken into account all the
documents of this RFP including the addenda (if any), all the annexes and as the case may
be, the appendices to annexes. The Bank is not bound by any other terms and conditions
unless agreed in writing by the Bank.
13. The prices quoted shall be net free and clear of all applicable taxes including withholding
tax duties, fees, levies or indirect taxes including customs duties. Prices must be expressed
in any major trading currency (Euros, US Dollar, Pound). Please note that the Bank would
convert all financial proposals to UA at the prevailing rate on the day of the bid opening.
Surcharges imposed by, or pursuant to the laws, statutes or regulations of any
governmental agency or authority as the Bank, its property, other assets, income and its
operations and transactions are exempt from any obligation relating to the payment,
withholding, or collection of any tax or duty, by virtue of article 57 of the Agreement
establishing the Bank.
14. By submitting their bids, each bidder also warrants that they are legally authorized to
provide the items and perform the services and that they are not in default with the tax
and social security obligations in their country. The Bank may, at its sole discretion, ask
any bidder to provide documentary evidence establishing the same.
15. Proposals should remain valid for a period of not less than ninety (90) days after the
deadline date specified for submission.
16. The Contract shall be governed by the Terms of References (attached in Annex 2 of this
RFP). Any such contract will require compliance with all factual statements and
representations made in the proposal.
17. Unless otherwise specified in this RFP, the rates quoted should be fixed for the duration of
the contract and should not be subject to adjustment on any account.
18. Notwithstanding the above, the Bank reserves the right to amend the content of this RFP
and to accept or reject any or all proposals and to cancel the bidding process at any time
prior to the award of the contract without incurring any liability to any bidder.
19. Please note that it is the policy of the Bank that bidders, observe the highest standard of
ethics during the procurement process and execution of such contracts. In pursuance of
this policy, the Bank will reject a bid if it determines that the Bidder has engaged in
corrupt or fraudulent practices in competing for the contract in question.
20. We look forward to receiving your proposal and thank you for your interest in the African
Development Bank.
______________________________
Division Manager
Corporate Procurement Division (CGSP. 2)
©AfDB/FTRY0. All rights reserved. Version 1.0 – 11/11 5/50
Annex 1
African Development Bank
Temporary Relocation Agency
Corporate Procurement Division
Fax Number: + (216) 71 835 249
Date: 28 March 2012
The numbering below refer to the appropriate numbering of the RFP.
1. The Items and services to be provided are outlined in Annex 2.
2. To be qualified for this tender, the company must meet the following minimum
criteria:
(a) Eligibility Criteria: Interested companies and products must originate from
one of the Bank’s member countries listed in the request for Proposals (see Annex 7).
(b) Financial Criteria: Audited Financial Statement for the past three years (,
2008, 2009 and 2010 or latest) must be provided,the minimum average turnover is US$ 500,000.00
(c) Manufacturer’s authorization (if a reseller).
(d) General and Specific Experience Criteria: The bidder shall have a
minimum of three years’ experience, and shall have successfully implemented
as a principal contractor, three projects of a similar nature and complexity
(the Bank reserves the right to check references).
(e) Bidders must agree on the general terms and conditions as indicated in the
draft contract (see Annex 9).
(f) Bidders are required to fill a Functional Requirements Table, (provided
in soft copy) and print it out and included in the Technical Proposal.
3. The deadline for submission of Proposals is 15.00 hrs, Tunis time on 9th May
2012
4. Evaluation will be carried out according to the evaluation criteria indicated in
Annex 6. The best evaluated bidder will be required to demonstrate the
functionality of the INTEGRATED RECONCILIATION SYSTEM OF BACKOFFICE
©AfDB/FTRY0. All rights reserved. Version 1.0 – 11/11 6/50
AND CASH ACCOUNTS OPERATIONS before the final decision for award is
made. The mode of presentation can be physical or remote.
5. Bids should be submitted on one original and four copies.
6. The time for opening the bid / Proposal is 15.30 Hrs. Tunis time
9th ,May 2012
7. The minimum validity period of the Proposals is 90 days from the date for
submission of Proposals.
8. The text to be photocopied and placed on the external envelope is the
following:
Corporate Procurement Division, CGSP.2
EPI Block B Building
Office 2A2
African Development Bank
AfDB Temporary Relocation Agency (Tunis)
Angle des trois rues: Avenue du Ghana, Rue Pierre de Coubertin, Rue
Hedi Nouira
BP : 323
1002 - Tunis Belvédère
Tunisia
REQUEST FOR PROPOSAL FOR ACQUISITION AND
IMPLEMENTATION OF INTEGRATED RECONCILIATION SYSTEM
OF BACKOFFICE AND CASH ACCOUNTS OPERATIONS
– DO NOT OPEN UNTIL ON BID OPENING DAY –
Reference: ADB/ICB/CGSP/2012/0068
RFP Closing Date and Time: 15.00 HRS, 9th May 2012
9. All requests for clarifications must be received by telefax or by electronic mail
no later than 23rd April 2012.
©AfDB/FTRY0. All rights reserved. Version 1.0 – 11/11 7/50
Annex 2
TERMS OF REFERENCE (TOR)
ACQUISITION AND IMPLEMENTATION OF THE INTEGRATED RECONCILIATION
SYSTEM OF BACKOFFICE AND CASH ACCOUNTS OPERATIONS
1. BACKGROUND INFORMATION
The African Development Bank (hereinafter referred to as “AfDB” or “The Bank”) is a
regional multilateral development finance institution established in 1964 and engaged in
mobilizing resources towards the economic and social progress of African Countries (RMCs).
The Bank has 77 members consisting of 53 regional (RMCs) and 24 non-regional (NRMCs)
member countries. Since 2003, The Bank, which has established its Headquarters in
Abidjan, Côte d'Ivoire, is temporarily relocated (Temporary Relocation Agency -TRA) in Tunis
(Tunisia).
(i) Treasury Department
The Treasury Department (FTRY) is responsible for all Bank Group treasury activities
including resource mobilization, treasury asset and liability management, investment,
settlement and payment administration. The department is also responsible for developing
financial products and services that are responsive to the needs of the Bank’s clients.
In the framework of its activities, the Treasury department conducts numerous financial
transactions averaging around one hundred per day. As a result, a substantial amount of
payment instructions averaging around one thousand and five hundred (1500) a day are
exchanged with our correspondent banks on a daily basis. These payment instructions are
generated from our internal systems (SAP, SUMMIT, EUCLID PC) and accordingly
transmitted to relevant correspondent banks via Swift and Euclid PC. Thereafter, the
correspondent banks send applicable messages to the Bank through Swift and Euclid PC to
advise and confirm execution of our instructions.
(ii) Treasury Operations and Banking Relationships division
The Treasury Operations and Banking Relationships division (FTRY.2) is responsible for the
timely processing of the Bank’s transactions involving payment & settlement of securities
(bonds, repos, collateral management, Euro Commercial Paper), deposits (Money Market),
foreign exchange (FX), derivatives (swaps), loan disbursements & repayments as well as
administrative expenses, grants, front fees, special funds, ADB/ADF/MDRI subscriptions and
cash management.
(iii) Underlying rationale of the project
To ensure efficiency of payment process and avoid mismatching of payment data, FTRY2
carefully reconciles payment information and securities stocks generated from the internal
systems against those generated from counterparties and correspondent banks.
Investigations are handled for unidentified transactions.
©AfDB/FTRY0. All rights reserved. Version 1.0 – 11/11 8/50
Given the increased number of payment instructions to process per day and with a view of
enhancing and streamlining the reconciliation process, it has become necessary to automate
the reconciliation process of all the Bank’s financial transactions with its correspondent
banks and counterparties. This is also in line with the Auditors recommendations repeatedly
highlighting the necessity to automate the process in order to mitigate operational risk.
Furthermore, an automated reconciliation process will enhance the capacity of the Bank to
withstand fraudulent attempts and enhance FTRY.2 ability to efficiently conduct
investigations on exception cases.
2. OBJECTIVES
The main goal of this project is to acquire, implement and maintain an automated integrated
reconciliation solution off-the-shelf providing a robust and scalable architecture capable to
identify, match and reconcile financial transactions generated by the Bank’s internal systems
(SUMMIT and SAP) and other sources with related payment messages received from our
correspondent banks and counterparties through Swift, Euroclear Euclid PC, JP Morgan
Morcom, email, fax, etc. The system should bring order to all independent processes in a
transparent, dynamic, and robust fashion, thereby optimizing the administrative workflow
linked to day to day Back-Office and Cash Accounts operations reconciliation and
investigations processes.
To achieve this goal, the project implementation will meet the following objectives and
requirements:
- Elimination of all manual data manipulation and all manual reconciliation process.
- Capture and transformation of data from heterogeneous sources in a harmonized and
homogeneous central point.
- Integration with existing in-house and third party systems
- Access from one entry point of the relevant data from SUMMIT, SAP, SWIFT,
EUROCLEAR, JP Morgan MORCOM system and other sources and establishment of
validation control for reconciliation activities.
- Automatic conduct of daily, monthly, periodical and ad hoc reconciliation process.
- Provision of a reporting tool that will enable the users to generate different reports as
well as exception reports for appropriate and quick investigations.
- Generation of automatic investigation cases for exceptions, with investigation messages
being sent automatically by Swift and/or by Email. Attachment of each investigation case
documents exchanged for follow up and tracking.
- Generation of follow up and statistic reports on investigation cases.
3. SCOPE OF THE SERVICES
The Bank is seeking not only a supplier of the software but also partnership with the
provider to help the Bank in leveraging this solution through a sound implementation
approach and proven organizational adoption tools. Based on this the scope will include the
following:
(i) Supply, install, configure, customize and maintain the integrated automated
reconciliation system for Back-Office and Cash Accounts operations that will meet
the functional and technical requirements as specified in this RFP (see Annex 4 –
Functional requirements).
(ii) Provide system that will be able to accommodate 20 users and shall be hosted in
the Bank premises and shall be compatible and integrated into the Banks’s IT
infrastructure. Cloud system is not acceptable
©AfDB/FTRY0. All rights reserved. Version 1.0 – 11/11 9/50
(iii) Provide an integrated solution for Back-Office and Cash Accounts operations
reconciliation with core capabilities of:
- Interface with internal and third party systems through the ETL middleware
(Extraction, Transformation, Loading) tools using appropriate adapters to
gather data from different systems and heterogeneous data sources and formats.
- Automatic reconciliation:
cash reconciliation (securities, money market, cash movements, debt
services, coupons, collateral, foreign exchanges, administrative expenses,
disbursements, returned disbursements, loan repayments, returned
disbursements, cash balance call and interests, grants, front fees, capital
subscription payments ADB/ADF/MDRI, special funds, etc.)
monthly securities statements reconciliation
futures statements reconciliation
- Reconciliation rules parameters definition tools
- Automatic investigation tool
- cases tracking tool
- Notification alerts
- Office applications integration (outlook, excel, word, etc)
- Workflow engine (designer, execution)
- Back-end tools to support system routine tasks
- Development tool-kit
- Reporting and model designer
- Online user guide, help and assistance tool
- Centralized management
- Flexible deployment - Integrated solution (all in one box)
(iv) Develop and propose an implementation methodology with roadmap/schedule with
monitoring targets and risks towards the desired target INTEGRATED
RECONCILIATION SYSTEM OF BACKOFFICE AND CASH ACCOUNTS OPERATIONS
from the installation through deployment of the solution.
(v) Carry out implementation services of the solution as stated in the proposed
roadmap from installation, configuration, customization and final deployment of the
solution system.
(vi) Define and state the risk implications of the proposed implementation methodology.
(vii) Provide maintenance service for the solution including software version upgrade.
(viii) Provide support and assistance including both remote and local/onsite assistance for
resolution of major technical problems or technical issues.
(ix) Provide a flexible open solution for expansion to cover reconciliation of other asset
types that may not be included in the initial version
(x) The scope of this project does not intend to cover the accounting reconciliation
processes. However some outputs provided by the system will be uploaded into SAP
system to help the financial control and accounting department (FFCO) to handle
their general ledger accounts reconciliation process.
©AfDB/FTRY0. All rights reserved. Version 1.0 – 11/11 10/50
4. DELIVERABLES
Bidders should provide comfort to the African Development Bank that the solution meets
the requirements specified in the Terms of Reference.
Upon the completion of the project, the solution vendor shall provide a comprehensive
report with details of completed implementation of project. The Bank expects to receive
from Bidder the following outputs:
a) A fully installed, well configured, integrated, customized and functioning INTEGRATED
RECONCILIATION SYSTEM OF BACKOFFICE AND CASH ACCOUNTS OPERATIONS that
meets the need of AfDB business requirements as specified in the scope of the
services.
b) A “live” demonstration to Management staff to confirm and validate that the solution
implemented by the Bidder fully meets the requirements of the African Development
Bank.
c) A proposal for the implementation of gaps that would have been identified by
Management during the live demonstration of the solution implemented.
d) A detailed description of completed implementation work.
e) An executive summary report validating the implementation process and the various
functionalities specified in the TOR.
f) Training services for the solution during the implementation to technical staff for
knowledge transfer both on the functional and technical aspects and to users on
functional aspects.
g) Full documentation of the solution from the installation, configuration and
customization to deployment. The documentation shall include the user manual.
5. EXPECTED DURATION OF IMPLEMENTATIION
Implementation is expected to last not more three months from the date of
commencement
6. COMMENCEMENT DATE
The project is expected to commence on August 2012 and be completed by October
2012
©AfDB/FTRY0. All rights reserved. Version 1.0 – 11/11 11/50
Annex 3
THE TREASURY DEPARTMENT
Back-Office and Cash Accounts operations reconciliation framework
The Treasury Department has put in place a reconciliation framework. This annex describes
the current reconciliation framework. It mainly provides:
i. the list of systems used for Back-Office and Cash Accounts operations,
ii. the current reconciliation architecture as well as the target architecture of
reconciliation we are looking for,
iii. the detailed description of the reconciliation process by type of transaction,
iv. the custodians,
v. the types of swift messages exchanged and their structures,
vi. the reconciliation rules, and,
vii. the sample reports used for reconciliation.
i. List of systems used by Back-Office and Cash Accounts operations
Transactions outputs Input Integration
SAP Administrative
payments
Loan disbursement
and reimbursement
FX disbursement
Cash balance, Call,
Interest
Capital subscription
payments
Grants, front fees,
others
Generates
payments
messages to Swift
Transactions data
captured in the
systems
Upload of bank
statements from
Swift
Interfaces
SAP/SUMMIT
SAP/SWIFT
SUMMIT Securities (bonds,
repos, swaps,
collateral, futures)
money market,
Coupons
Cash movements
Debt services
Generates
payments
messages to Swift
Daily Cashflow
report
Coupons
statements
Monthly securities
report
Futures details
report
Inputs from
trading systems
Interfaces
SAP/SUMMIT
SUMMIT/SWIFT
SWIFT
/ACCORD
All transactions
payments messages
to be routed.
Matching of FX and
MM transactions
Output messages
to correspondent
banks
Incoming
messages from
correspondent
banks
SAP/SWIFT
SUMMIT/SWIFT
SWIFT/EUCLID
EUROCLEAR
EUCLID PC
Matching of
Settlement
Monthly portfolio
valuation to be
Settlement
instructions
SWIFT/EUCLID
©AfDB/FTRY0. All rights reserved. Version 1.0 – 11/11 12/50
instructions
generated from
Summit to Euroclear
Euclid PC through
Swift
reconciled Other
reports
generated from
Summit are
received through
Swift
JP MORGAN
MORCOM
Futures Printout Futures
statements reports
Futures
transactions
executed through
Summit
ADB/ADF/MDRI
Subscriptions (not
used directly by
FTRY.2)
Spreadsheet data for
members
subscription
payments to be
reconciled with
incoming payment
messages in Swift
Printout of
subscription
payment data
Subscription
payments data
captured in the
system
OTHERS
Excel,
Outlook
PDF, Fax
Bank statements
received from
correspondent banks
to be reconciled
Printout reports Bank statements
received from
correspondent
banks to be
reconciled
©AfDB/FTRY0. All rights reserved. Version 1.0 – 11/11 13/50
Directory Systems related to BackOffice and Cash Accounts reconciliation
Functional Activities
SAP
Outlook Email Excel
Txt
Fax, etc.
I
N
T
E
R
F
A
C
E
S
FTRY USERS Business Partners
SUMMIT
DATA
LAYER
Oracle Discovery
Report
SWIFT /
ACCORD
Office
Tools
DB Oracle DB SQL Server
Other data
formats
(xls, pdf, txt, etc.)
JP Morgan
Morcom
EUCLID PC
In-house developed
systems
ADB/ADF /MDRI
Swift Network
Euroclear
©AfDB/FTRY0. All rights reserved. Version 1.0 – 11/11 14/50
ii. Reconciliation architecture
a. Current reconciliation architecture / process
Currently, there is no automatic reconciliation tool for treasury operations. Only securities
transactions payment instructions executed through Euroclear are pre-matched using Euclid
PC. There is no pre-matching tool for securities settled through other custodians. Money
Market and FX confirmations are matched using Swift Accord. FTRY2 staff manually handles
the reconciliation process mainly through different reports in Excel spreadsheet from internal
systems (Summit, SAP, Euclid PC, etc.) and other sources. Those reports are reconciled on a
daily, weekly and monthly basis with hard copies of Swift messages or manual account
statements received from custodians and correspondent banks. At the end of each
reconciliation process the transactions that are reconciled are manually flagged “matched /or
reconciled” and those that are not reconciled are manually flagged “not matched”. For an
item that could not be identified /reconciled, an investigation process is manually initiated
and the related transaction is placed in an exception queue.
Reports are manually prepared based on pre-built templates on a daily, weekly and monthly
basis to provide statistics on transactions that are successfully reconciled and those that are
not.
Reconciliation rules are detailed in section vii.
The architecture below provides the high level of the overall current reconciliation process.
Detailed architectures of the reconciliation of each type of transaction will be provided in a
separated flowcharts document to the selected bidder on due course.
©AfDB/FTRY0. All rights reserved. Version 1.0 – 11/11 15/50
©AfDB/FTRY0. All rights reserved. Version 1.0 – 11/11 16/50
b. Target Architecture
The target architecture aims to integrate data from different sources (Swift, Summit, SAP,
Euroclear Euclid PC, JP Morgan Morcom, email, excel sheet, PDF files, flat files, etc.) into a
database through automated ETL middleware (Extraction, Transformation and Loading)
adaptors and tools. The data will be matched against pending items on the basis of various
matching rules, criteria and references configured by the users in the system.
As a result, reports will be generated on items that match and those that do not match as
well as other statistic reports.
For items that do not match, exception reports will be provided and automatic investigation
cases will be generated. The system will generate investigation case for each unidentified
item and messages using Swift and/or email. All messages and documents relative to an
exception item will be attached to the related case in the system for follow up and tracking.
It is also intended that the system will generate the reports of the matching results in a file
format that could be uploaded into our internal systems such as SAP for the purpose of GL
accounting clearance.
The automation of the current architecture will help to eliminate as much as possible all
manual interventions in the reconciliation process.
The following architecture provides a high level overview of the overall future automatic
reconciliation process.
©AfDB/FTRY0. All rights reserved. Version 1.0 – 11/11 17/50
©AfDB/FTRY0. All rights reserved. Version 1.0 – 11/11 18/50 _____________________________________________________________________________________________________
BP 323, 1002 Tunis, Belvedere, Tunisia (216) 71 10 29 71 – Fax: (216) 71 835 249 – e-mail: [email protected] - Internet: www.afdb.org
iii. Brief Description of FTRY.2 payment reconciliation processes.
The following describes briefly how the payment process of each type of transaction is
handled.
A. Securities and derivatives transactions: bonds, repos, swaps, ECP, Corporate
actions, Futures, collateral management (margin calls).
a. Bonds, repos, borrowing, swaps, ECP, and collateral management
For a security transaction to be settled, Back-office has to verify/check details on trade ticket
against Reuters/Bloomberg conversation, before sending instructions to Custodian for
settlement.
The Bank’s securities are held with five custodians: Euroclear Bank, Bank of New York, Federal
Reserve Bank of New York, Bank of England and Bank of Japan. The custody accounts are
presented in section iv.
For securities settling through Euroclear, our instructions are matched against the
counterparties’ instructions through Euclid PC system, and settlement is effected automatically
on due date by Euroclear. For securities held with the other custodians, there is no pre-
matching process as AfDB does not have access to their settlement platform such as Euclid PC
for Euroclear Bank.
FTRY.2 undertakes cash related transfers from current accounts to relevant custody accounts
and vice-versa depending on the type of security transaction. All these transactions generate
cash flow (principal and/or coupons) to be paid /received at settlement dates. The cash flow
report is generated from Summit system and reconciled manually with the reports provided by
the custodians and correspondent banks. This reconciliation for bonds, repos, swaps, ECP,
margin calls is handled manually on a daily, weekly and monthly basis as well as on ad hoc
basis.
For coupons, redemption, and pre-payments received on securities, FTRY.2 downloads on a
daily basis the reports from Euclid PC and from Swift and manually compares with the report
downloaded from Summit Oracle Discoverer.
Transactions that have not been identified or matched are considered as exception cases and
hence investigated internally and/or externally through Swift, email, telephone, fax, etc.
Section viii provides the samples of cash flow reports generated from Summit and reports
provided by the custodians and correspondent banks. The types of ingoing and outgoing Swift
messages exchanged are provided in section vi.
b. Futures
For the Futures reconciliation process, FTRY.2 downloads the futures statements report from JP
Morgan Morcom web based system and generates the futures details report from Summit
system. The two reports are then manually reconciled. A sample of the futures reports
downloaded from JP Morgan Morcom system is provided in section viii.
B. Money Market (MM): Time deposit transactions
Each MM transaction is fed into Summit system that generates three types of Swift messages:
(i) confirmation of cash lending to counterparty for an agreed tenor, (ii) instruction of payment
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sent to the correspondent bank for settlement and (ii) notification to the correspondent bank
of receipt of funds (notional + interest) at maturity date. Correspondent banks send the debit
and credit advice messages through Swift and transactions are then reflected on bank account
statements. The types of incoming and outgoing Swift messages exchanged are provided in
section v and samples of their content structures in section vi.
FTRY.2 manually processes the reconciliation by comparing the information listed on account
statements and other related messages against the cash flow report produced by Summit
system. Back-office then matches transactions and put manual notes on cash flow and account
statements as proof that items have been cleared /identified. Transactions that have not been
identified are therefore considered as exception cases and hence investigated upon.
C. FX transactions
Each FX transaction is fed into SAP to generate three types of Swift messages: (i) confirmation
of the FX trade executed by the front office, (ii) instruction of payment sent to correspondent
bank for settlement and (iii) notification to correspondent bank of receipt of funds at value
date.
The FX counterparties also send a Swift confirmation of the trades which is matched against
the confirmation we send to them.
Correspondent banks send via Swift the debit and credit advice messages as well as detailed
and summarized account statements.
The types of incoming and outgoing Swift messages exchanged are provided in section v and
samples of their content structures in section vi.
BackOffice manually processes the reconciliation by comparing information listed on account
statements received against a report produced from SAP and the cash flow report from
Summit.
Back-office then matches transactions by identifying the transactions and updates the details
in SAP for ease of reconciliation. Transactions that have not been settled or identified are
considered as exceptions and therefore investigated.
D. Loan disbursements & repayments, administrative expenses, grants, front fees
and special funds
Transactions related to loan disbursements, administrative expenses, grants and special funds
are handled in SAP system. Payment proposals are prepared in SAP by FFCO and executed by
FTRY.2. Swift payment messages are generated from SAP and sent to the correspondent
banks.
The documents generated from the SAP proposals are reconciled manually with related
outgoing Swift messages.
The correspondent banks in turn send the Debit and Credit messages as well as detailed and
summarized account statements for j-1 to AfDB by Swift, Fax, and or Email. The bank
statements received through Swift are uploaded into SAP system by Cash Account
Management automatically after verifying the details such as account numbers, statement
numbers and opening balances. Those received via fax or Email (flat file, pdf file, excel sheet
etc.) are manually input into SAP system by Cash Account management.
The types of incoming and outgoing Swift messages exchanged are provided in section v and
samples of their content structures in section vi.
After capturing the statements of j-1 into SAP, FTRY.2 executes the followings tasks:
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Cash Management manually identifies each amount and ensures the amounts have been
properly posted to the correct General Ledger Account. Subsequently Cash Management
updates the details in the GL for each entry to enable FFCO ‘clear’ the items and post to the
correct accounting ledger.
To identify the entries in the bank account statements Cash Management reconciles manually
the cash flow report from Summit against the bank account statements.
Bank account statements and nostro accounts balance j-1 are manually reconciled against:
- Cash flow report (principal /or coupon) for securities and MM transactions from SUMMIT
- FX report from SAP,
- Cash movement from Summit
- Operations projects loan disbursements in SAP,
- Administrative expenses in SAP,
- Grants, front fees, special funds and loan repayments are identified with the assistance
from user departments such as ORRU/OPSM/FFCO.
- Others.
Transactions that are not immediately identifiable and therefore unmatched to any entry are
investigated with internal departments and/or externally with correspondent banks and
counterparties.
In summary, on a daily basis, FTRY.2 has to manually reconcile current accounts transactions
as recorded in the bank internal systems (SAP, SUMMIT, etc) against related bank statements
sent by counterparties and correspondent banks; manually check each securities payment
instruction generated from our internal systems and match them with the related instructions
received from custodians by Swift, Euclid PC and JP Morgan Morcom. Investigations are
manually handled on a daily basis for unidentified transactions. On a monthly basis, the
securities stocks report in SUMMIT is manually reconciled against the securities stocks reports
provided by the custodians. This process is time and resource consuming and is a significant
source of operational risk.
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iv. CUSTODY ACCOUNTS
Custody Accounts
Euroclear Bank S.A the major one that held 80% of our bonds
Federal Reserve Bank of New-York, New York that held our US Treasury bonds
Bank of New-York (New-York and Brussels) that held our US domestic bonds settling
through DTC.
Bank of England that held our gilt bonds.
Bank of Japan
Portfolio and their related account number and custodian
Portfolio\Custo Euroclear FED NY Bank of NY Bank of England
ADB- Operational XXXXX XXXXX XXXXX XXXXX
ADB- Prudential XXXXX XXXXX XXXXX XXXXX
ADB- Equity Back XXXXX XXXXX XXXXX XXXXX
ADF- OPP/HTM XXXXX XXXXX XXXXX XXXXX
NTF- OPP/HTM XXXXX XXXXX XXXXX XXXXX
HIPC XXXXX XXXXX XXXXX XXXXX
PCF XXXXX XXXXX XXXXX XXXXX
At Euroclear Bank each custody account is used to settle multicurrency bonds i.e. Euro, Suisse
Franc, Japanese Yen, South African Rand, Pound Sterling, US dollars, Canadian
Dollar…Reference used to identify an asset is the common code.
At Federal Reserve Bank of New-York and Bank of New-York, bonds are in US dollars and could
be identified by the ISIN code or the Cusip number.
At Bank of England, securities (Gilts) held in pound sterling are identified by an ISIN code.
Each month end Back-office prints the custody account statements as follow:
Euroclear from Euclid PC+
Other banks from Swift (MT535)
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v. LISTE OF TYPES OF MESSAGES EXCHANGED BY TYPE OF TRANSACTIONS
Bonds and repo
Trading bonds and repo transactions generates the following swift messages:
- MT543 sale of bonds against payment, 1ST leg of repo trade,
- MT541 purchase of bonds against payment, 2ND leg of repo trade
- MT200 instruction to our correspondent to transfer cash from our A/C
to another our A/C at our other correspondent bank, (from 1ST leg of repo
(MT543), and 2ND leg to transfer funds to meet or receipt against payment
(MT541)
Borrowing and Swap Transactions
Monitoring bonds and Swap transactions consist in payment and receipt of notional or interest
during the life of the contract.
Type of Swift messages used:
- MT202 instruction of payment sent to our correspondent bank to settle funds to our
counterparty A/C at his correspondent bank.
- MT210 Notice to receive sent to our correspondent bank
Collateral Management and margin call
Monitoring collateral and margin call consist in managing exchange of bond free of payment
from/to our counterparty.
Type of Swift messages used:
- MT540 instruction sent to our correspondent bank to receive bond from our
counterparty free of payment.
- MT542 instruction sent to our correspondent bank to deliver bond to our counterparty
free of payment.
Corporate Actions
All those related messages are generated from SWIFT or from Euclid PC.
We received from correspondent bank the following Swift messages:
MT536 Detailed A/C statement
MT537 Summarized A/C statement
MT564 Coupon payment pre-advice
MT566 coupon, prepayment and redemption confirmation a payment
MT568 Notification of any corporate action: reversal of coupon, tax, certification…
MT548 Unmatched transactions
From our SWIFT we receive the following messages from our correspondent banks:
MT940 Detailed A/C statement
MT950 Summarized A/C statement
MT910, MT202, MT 103 and MT299 Credit advice
MT900 Debit advice
MT546 Confirmation of delivery of bond free of payment
MT544 Confirmation of receipt bond free of payment
MT545 Confirmation of delivery of bonds against payment
MT547 Confirmation of receipt of bond against payment
MT535 Custody Account Statement
MT536 Statement of deduction of bond in custodian book.
MT537 Statement of increase of bond in custodian book.
MT515 Confirmation of delivery of bonds by the Issuer
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Time deposit (Money Market)
Trading time deposit on money market module generates 3 types of swift messages:
- MT320 Confirmation of lending cash to counterparty during a period
- MT202 Instruction of payment sent to our correspondent bank to settle the said cash on our
counterparty bank account in his correspondent bank A/C
- MT210 Notification to our correspondent bank of receipt of funds (Notional + interest) at
maturity date.
Foreign Exchange
Trading foreign exchange transaction in FX module in SAP generates 3 types of swift
messages:
- MT300 Confirmation of lending cash to counterparty during a period
- MT202 Instruction of payment sent to our correspondent bank to settle the said cash on our
counterparty bank account in his correspondent bank A/C
- MT210 Notification to our correspondent bank of receipt of funds (Notional + interest) at
maturity date.
Loan Disbursement and Admin Expenses
Type of Swift messages used:
- MT202 instruction of payment sent to our correspondent bank to settle funds to our
counterparty A/C at his correspondent bank.
- MT103 instruction of payment sent to our correspondent bank to settle funds to
beneficiary account (non-bank)
- MT101 instruction of payment sent to our correspondent bank to request for transfer
from the Bank account to beneficiary account (non-bank)
-
Others
Any other types of Swift messages not listed in this document shall be considered as and
when needed and the reconciliation package shall be able to reconcile them.
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vi. SWIFT MESSAGES STRUCTURES
vi.1
Mandatory
Field
Our
MT210
Correspondent
Bank
MT202
Correspondent
Bank
MT910
Correspondent
Bank
MT299
Correspondent
Bank
MT103
Value
date
30 32A 32A 32A 32A
Currency 32B 32A 32A 32A 32A/ 33B
Amount 32B 32A 32A 32A 32A/ 33B
Ordering
Inst
52A 53B 52A 52D 53D
Account
Numb
25 53B 25 25 52D
vi.2
Mandatory Field Our MT202 0ur MT200 Correspondent Bank
MT900
Our reference 20 20 21
Currency 32A 32A 32A
Amount 32A 32A 32A
Our A/C Number 53B 53B 25
Intermediary 57A 57A N/A
Beneficiary A/C 58A 58A N/A
Value date 32A 32A
vi.3
Mandatory Field Our MT543 Correspondent Bank
MT545
Reference 20C 20C
Settling date 98A 98A
Trade date 98A 98A
Deal price 90A 90B
ISIN/CC/CUSIP 35B 35B
Denomination 36B 36B
SAFE 97A 97A
Buying Counterparty 95P 95R
Receiving Agent 95P 95P
Counterparty SAFE 97A 95R
Settling Amount 19A 19A
vi.4
Mandatory Field Our MT542 Correspondent Bank
MT546
Our Reference 20C 20C
Settling date 98A 98A
Trade date 98A N/A
Deal price 90A N/A
ISIN/CC/CUSIP 35B 35B
Narrative N/A 70E
Denomination 36B 36B
SAFE O/97A ADB 97A
Counterparty BUY95P REAG95P
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Agent REAG95P PSET95P
SAFE C/97A 95Q
vi.5
Mandatory Field Our MT541 Correspondent Bank
MT547
Our reference 20C 20C
Settling date 98A 98A
Trade date 98A 98A
Deal price 90A 90B
ISIN/CC/CUSIP 35B 35B
Denomination 36B 36B
SAFE 97A 97A
Selling Counterparty 95Q 95P
Receiving Agent 95P 95R
Counterparty SAFE 97A 95R
Settling Amount 19A 19A
vi.6
Mandatory Field Our
MT540
Correspondent Bank
MT544
Our reference 20C 20C
Settling date 98A 98A
Trade date 98A N/A
Deal price 90A N/A
ISIN/CC/CUSIP 35B 35B
Denomination 36B 36B
SAFE 97A 97A
Selling 95Q PSET
Receiving Agent 95P DEAG95P
Counterparty SAFE 97A 95Q
vi.7
Our Swift Messages
MT202, MT200, MT210
Related
fields
Corresponden
t Bank MT940
Our reference 20 61
Currency 32A 60F
Amount 32A 61
Our A/C Number 53B 25
Intermediary 57A 86
Beneficiary A/C 58A 86
Value date 32A 61
Ordering Counterparty 52A 86
vi.8
Our Swift Messages
MT202, MT200, MT210
Related
fields
Corresponden
t Bank MT950
Our reference 20 61
Currency 32A 60F
Amount 32A 61
Our A/C Number 53B 25
Intermediary 57A 61
Beneficiary A/C 58A N/A
Value date 32A 61
Ordering Counterparty 52A N/A
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vii. RECONCILIATION RULES
The following information should be the same in the messages generated by the Bank internal
systems (Summit, SAP, Euroclear, SWIFT) with those sent by the correspondent banks and
custodians.
Most of those transactions are reflected in the cash flow reports.
For cash settlement we consider that a transaction is reconciled when the following criteria are
met:
Same current account
Same Currsamaency
Same amount
Same Value date
Same Beneficiary / Ordering party
Same References
Credit entry matches a debit entry or vice versa
For custody, we consider that a transaction is reconciled when the following criteria are met:
Same ISIN Code or Common Code or Cusip Number (Each bond on the market is
identified by a unique ID)
Same Custody Account used
Same Denomination i.e. currency
Same Nominal
Step followed for an exhaustive process
For Custody reconciliation
1- Selecting custodian A/C (See section iv)
2- Down load Statement of A/C received from Euroclear (See section v procedure sent by
Euroclear)
3- Down load MT535 from Federal Reserve Bank, Bank of New-York and Bank of England.
4- Process the reconciliation automatically as per vi.2 (Swift message (MT535) fields that
Vendor should consider to automate the process
5- Matching bonds and dealing with exception (MT535 and MT536)
This reconciliation process is a real head-hack and time consuming. It does not allow Back-
office:
1- To be more proactive to detect and prevent issues that might occur
2- To better serve our customers
3- To provide an accurate valuation of our portfolio
For cash settlement
1- Selecting Nostro A/C for Investment and borrowing transactions.
(See iv)
A- Live reconciliation i.e. during business day
Money Market, nostro funds transfer, swaps and debt services.
Our notice to receive MT210 should match correspondent bank credit advice MT910,
MT299, MT202 or MT103 (See vi.1).
Our instruction to pay MT202/MT200 should match correspondent bank debit advice
MT900. This will be easier to reconcile since in field 21 of MT900 our correspondent bank
always put our reference as it appears in field 20 of our MT202/MT200 (See vi.2).
Bonds, repo, collateral management and margin call.
Our delivery against payment (sale) MT543 should match correspondent bank confirmation
of delivery MT545 (See vi.3)
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Our delivery free of payment (sale) MT542 should match correspondent bank confirmation
of delivery MT546 (See vi.4).
Our receipt against payment (purchase) MT541 should match correspondent bank
confirmation of delivery MT547 (See vi.5).
Our receipt free of payment (sale) MT540 should match correspondent bank confirmation
of delivery MT544 (See vi.6).
An email could be sent to Back-office to advise any amount matched or unmatched that felt in
exception queue.
B_- Next business day
For mostly A/C statement type MT940 the program will need to read details
Debit entry should match our MT202 (reference, currency, value date, beneficiary….)
Credit entry should match our MT210 (currency, value date, ordering party). See vi.7.
This will also be applicable on A/C statement type MT950 in case we closed the swift before
closing day in USA or Canada. See vi.8
Before putting an item in exception queue the program will need to read other correspondent
bank account statements in Swift in the related currency of trade pending matching.
Therefore it will be two levels of exception items:
Transaction settled in the wrong account
Transaction not settled
The above reconciliation rules are not exhaustive. There is also reconciliation of account
balances, bulk amounts with related detailed transactions, etc.
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viii. SAMPLE REPORTS USED FOR BACKOFFICE & CASH MANAGEMENT RECONCILIATION
For the purpose of confidentiality, the Bank can not provide the sample reports at
this stage. The sample reports will be provided during the implementation process.
- Sample reports of FX downloaded from SAP
- Sample reports of Cash flow downloaded from Summit
- Sample daily reports downloaded from Euclid
- Sample futures reports downloaded from JP Morgan Morcom system
- Sample monthly reports of securities downloaded from Summit
- Sample monthly reports of securities downloaded from Swift
- MT535
- Sample monthly reports of securities from Euroclear (via post)
- Others
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Annex 4
Functional Requirements for:
The integrated reconciliation system of Back-Office and Cash Accounts operations:
Instructions:
The “Required or Desired” column represents whether a feature is a business requirement
(Required), or if it is a feature that either will be used sparingly or may not be
utilized/configured until a future date (Desired).
The bidder is requested to identify and describe the levels of support (Full Support, Partial
Support and No Support) that will be provided for functionalities listed in the table below.
The levels of support are as follows:
(1) Fully Supported
Scores 100%
The function is supported as a
standard/configurable feature within the
package.
(2) Partially Supported
Scores 25% only if the vendor can
develop or customize required
function at no additional cost
otherwise will score 0%
The desired function is available in a separate
optional package, or could be made available
through the development of a new component or
application, or only some of the features listed
are fully supported. Please explain and specify
associated costs for full support, where
applicable.
(3) No Support
Scores 0%
The desired function is not within the scope of
the package and there is no practical way to
provide it.
For each requirement, the Bidder should indicate which level of support pertains to the
requirement by entering “1, 2, or 3” in the appropriate box.
o If the requirement is not fully supported, do not enter “1” in the Support Level box.
o In the case of Partial Support follow the “2” with an explanation and the estimated cost
associated with the work in the “Vendor Support Level Detail” cell.
o The Bidder may also provide details to other support levels if desired.
Ref# Requirement / Questions Max.
Mark
Vendor
Support
Level
(1,2,3)
Vendor
Support
Level
Detail
A. Product coverage 120
A.1 System Integration features with
heterogeneous sources
20
Extraction, Transformation, Loading (ETL).
Describe what can of ETL tools your product use 4
Access to Internal and External Data: 4
Does your product use any adapters? Please
specify 4
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Ref# Requirement / Questions Max.
Mark
Vendor
Support
Level
(1,2,3)
Vendor
Support
Level
Detail
Automate import and export of bank statements
and other data of any format from/to any source
(Swift, SAP, Misys Summit, Oracle database,
SQL Server database, PDF, Text, Excel, etc.)
Describe which ones your product support?
4
The system shall have capabilities to integrate
with the Bank’s third parties systems (SWIFT,
SAP, SUMMIT, EUROCLEAR EUCLID PC), in-
house systems, etc.
Describe how your product can handle this?
4
A.2 Reconciliation rules and parameters
definition
20
The system shall allow the users to define their
own reconciliation rules, set up their parameters 5
Mapping tool
The system shall have a visual and user-friendly
mapping tool.
5
Matching tool
The system shall have a visual and user-friendly
matching tool
5
Automatic reconciliation frequency: real-time,
intraday, daily, monthly, quarterly, annual, ad
hoc, etc. Describe which ones your product
support.
7
A.3 Asset classes and payment types
coverage
The reconciliation system shall cover the
followings:
30
Securities reconciliation 3
FX reconciliation 3
Money Market, Cash movements and debt
services reconciliation 3
Coupons reconciliation 3
Futures reconciliation 3
Collateral reconciliation 3
Cash balance, Call and Interests reconciliation 3
Administrative expenses, 3
Loan disbursements, returned disbursements
and reimbursements reconciliation 3
Any other payment type (grants, front fees, etc.)
that may not be foreseen in this document. 3
A.4 Exceptions Investigation and Case
Tracking tools
The system shall handle the investigation of
20
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Ref# Requirement / Questions Max.
Mark
Vendor
Support
Level
(1,2,3)
Vendor
Support
Level
Detail
exceptions generate alerts, manage the tracking of investigation cases as well as archive all cases and correspondences exchanged during investigations.
Warning and Alert System: The system shall be able to be configured to generate automatic
alerts messages (comments on unmatched items, swift messages, emails on exceptions cases) and monitor the severity of exceptions.
3
Does your product manage the exceptions? Please explain?
3
Does your product incorporate the investigations tool without Swift E&I tool? Please explain how it works. Please note that the Bank does not have Swift E&I tool
3
The system shall provide the Cases tracking tool The cases tracking tool shall be able to record all tasks undertaken during the investigation of an exception case. Describe how your product handles this?
3
The cases tracking tool shall be able to store in its database all tasks handled and correspondences related to each case (emails,
documents and files of any format, and pictures exchanged) during investigations. Describe how your product handles this?
3
Reporting: The case tool shall provide all statistic reports on investigations cases
3
Archiving system: the system shall provide the archiving of completed cases, records archiving, versioning, etc. Describe how your product handles this?
2
A.5 Reporting system: The system shall cover
the reports on reconciliation, investigations
and the cases tracking reports
It Shall allow users to carry out the
followings:
Please Describe how your system handles
this:
20
Build and/or customize their reports, 4
Schedule the batches and reports 2
Define templates of reports 2
Generate reports using templates (such as 4
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Ref# Requirement / Questions Max.
Mark
Vendor
Support
Level
(1,2,3)
Vendor
Support
Level
Detail
letters, reminders for exceptions investigations, etc.)
Generate statistics, dashboards and graphs; 2
Generate outputs reports into any format (PDF,
Excel, txt, XML, graphs, Word, memo, etc.);
2
Upload outputs to other systems such as SAP GL, SUMMIT, etc.;
2
Send automatic emails to distribution group with
reports attached.
2
A.6 System authentication, Security and Audit
trail:
10
Does the system provide an audit trail and history associated with changes to requirements?
2
Does your product integrate to windows active directory? 2
Does the system provide Windows authentication and
allow granular configuration of authentication based on time?
2
Describe in detail the authentication process, including
front-end and back-end authentication and how users reset their passwords and what happens when the passwords expire
2
Describe your web based session management (time out, configuration, etc.)
2
B. Documentation, Support and Training: 20
Ref# Requirements / Questions Max
Mark
Included Optional Vendor
Response
(Please
answer as
specifically
as
possible)
B1. Support Availability 7
Is phone support available with live person answering?
1
If yes at what times is the phone support available?
1
Which locations support is available (local, EMEA and/or global)?
1
Does a live person answer or message left? 1
Does your support include a tracking tool for issues 1
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Ref# Requirements / Questions Max
Mark
Included Optional Vendor
Response
(Please
answer as
specifically
as
possible)
related to change to be operated during user acceptance test phase or in maintenance phase
Describe your levels of support programs. Does your company provide guarantees on software performance or support Service Level Agreements (SLAs). Describe those here.
1
Provide release notes when upgrades and/or patches are released, far prior to the upgrade or patch date (to allow for decision and test design)
and on-line support, via client web for bug, via e-mail, FAQ’s, downloadable hot fixes/patches
1
B.2 Training 6
Describe your technical and user training
program(s), including a synopsis of relevant courses offered, options for delivery (web-based, Computer Based Training, instructor-led, etc.) and the locations of your major training centers.
Provide a list of all appropriate courses with prices and course schedules.
4
Who provides product training? 1
How is training designed to meet customer needs? 1
B.3 Documentation 7
What types of user and technical documentation
(installation, configuration, troubleshoot, user manual, etc.) is provided?
3
What formats are the documentation delivered
(paper, electronic, on-line, etc.)? 2
Is there a cost associated with documentation? 2
C. Implementation: 48
Ref# Requirements / Questions Max
Mark
Vendor Response
(Please answer as
specifically as
possible)
Describe the standard methodology / lifecycle / activity sequence for a typical implementation of the package from project initiation through to warranty.
15
Show the resource requirements for the typical implementation of the base package. Resources must be identified by skill set & client versus
vendor mix.
15
Describe the resources utilized in an implementation process (vendor-
based, third-party, domain knowledge, certification, number of successful installs)
5
Is the base package fully tested, stable and operational? 5
What is the frequency of patches / fixes to the base product? 4
Does the package require mandatory customizations?
If so, please quantify in terms of work effort / duration and costs. In 4
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addition please specify which of the mandatory customization effort is fulfilled by the vendor.
D. Technical Information: 48
D.1 High Level Architecture: 5
Max
Mark
Description: (include architecture; 2 or 3 tier client server, web, etc., specifications for client software and communications between different tiers)
3
What are the core products or modules offered? What are current
versions? 1
Is there any migration to further versions planned for soon?
If yes describe the implication if the Bank acquires the current
versions?
1
D.2 System Requirements : Server: 5 Max
Mark
Describe the servers hardware specifications required for your product (processor, minimum memory requirement, disk space, etc.)
1
What type of Operating System? [ ] Windows
2003
[ ] Other:
[ ]
Win2008
[ ]
UNIX
1
What type of Databases [ ] Oracle
[ ] SQL
Server
[ ]
Other:
1
Server Application / Web [ ] Tomcat
[ ] JBOSS
[ ]
WebLogic
[IIS]
[ ]
Other
1
Do optional software are required for full access to the wide range of features offered by your product
[ ] Yes [ ] No 1
- List these optional software
D.3 System Requirements : Client: 5
Describe the client hardware
specifications required for your product (processor, minimum memory requirement, disk space, etc.)
1
What type of Operating System? [ ]
Windows
XP / 7)
[ ] MAC [ ] Other:
1
What type of Web Browser [ ]
Internet
Explorer
7+
[ ] Firefox 3+ [ ] Other: 1
Centralized deployment on clients? 1
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Do optional components are required to
install on the client (e.g : plugin for FireFox and Internet Explorer)
[ ] Yes [ ] No 1
- List these components
D.4 APIs, Integration and Partnership: 15 Max
Mark
Does this product integrate with other products? [ ]
Yes
[ ]
No
1
Describe how product integration is accomplished with your platform and what makes it advanced as a modular platform
1
Describe your APIs (how your source code repository is open and component service easy for customization)
1
Does your product integrate with Microsoft Office (Word, Excel, Outlook)? 1
Does your product integrate with ERP SAP? Which version? How? 1
Does the system support SAP Process Integration (SAP PI)? How? 1
Does your product integrate with SAP Banking Communication Management
(SAP BCM)? How?
1
Does the system integrate with SWIFT Alliance system? Which version of
Swift Alliance? How?
1
Is your company a SWIFTReady label provider? 1
Is your proposed product a SWIFTReady application (certified by Swift)? 1
Does the system integrate with SUMMIT? How? 1
Does your company have any partnership with Misys on Summit? And/or on any other Misys product?
1
Which other systems does the system integrate with?
List all sources of data the system can integrate with
1
Describe which types of data format can be imported and or exported 1
Integration Technologies used (XML, Web services, Batch import/export, other)
1
Application Customization and Development: 6 Max
Mark
Can the product be customized for a given installation? [ ]
Yes
[ ]
No 1
Describe the flexibility of the application configuration and customization tools? 1
Is customization done by Vendor or by Client? 1
If “Client”, describe the development language, tools and training required to
do the customization
1
If “Client”, describe your recommendation on how source version and releases
could be managed, compiled, integrated, testing and deployed with your platform
1
Does the product include a repository and data model? 1
Administration: 5
Describe amount of staff and skill set required to provide ongoing operational and administrative support after installation
2
Does the platform allow centralized administration? This is a must. 2
Is there any possibility to connect a data warehouse and/or Business
Intelligence tool?
1
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D.5 Extension Points: 2 Max
Mark
Can this product be extended by adding new feature?
If “Yes”, describe how service can be easily configured and extended [ ] Yes [ ] No 2
D.6 User Interface : 5
Does your system use the web interface? 5
Total points in this area are 240 which will account for 50% of the technical evaluation criteria
indicated in Annex 6.
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Annex 5
African Development Bank
Temporary Relocation Agency
Corporate Procurement Division
Fax Number: + (216) 71 835 249
Date: 28 March 2012
Contents of the Proposal
All submissions must be written in English or in French.
1. Technical Proposal (Technical Envelope- 1 original and 4 copies)
The technical proposal of the bidder must include the following documents:
- A response to a questionnaire on the software functionalities provided in Annex 4;
- Response to case study described in Appendix C;
- A statement of conformity (using format as described in Appendix A);
- A copy of the company certificate of incorporation and/or register of commerce. The
requested documents shall clearly indicate the country of origin of the company and
allocation of capital between stakeholders, which must meet the Bank eligibility
requirements;
- Audited financial statements for the past 3 years (2008, 2009, 2010 or latest);
- Project plan for the management of the contract including delivery lead time,
installation, customization, testing, training and commissioning of the system;
- A description of your relevant experience on this particular field, supported with at
least three (03) examples of projects with similar nature and complexity carried out
with satisfaction during the last three years 2008, 2009 and 2010 or latest;
- Qualifications and level of competency of each key staff to be assigned to the
execution of the contract (use format as described in Appendix D);
- Documentation (i.e. technical sheets) on every item requested (including photos
and including manufacturer’s guarantee) and description of related services;
- Explanations for deviations (if any);
- Full name and address of the manufacturer’s representative closest to the
consignee, who can provide after-sales-service, spare- parts and warranty services;
- Proof of Partnership Status or Manufacturer’s authorization;
- Any other relevant Documentation such as proof of competence for this type of
project;
- Proof that the company is an integrator of technical solutions;
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- Insurance certificate for professional liability of the bidder.
- The contract initialed and stamped on each page with respect to the Bank standard
contract provided in Annex 9.
-
2. Financial Proposal (Financial envelope- 1 original and 4 copies)
The financial proposal will include:
- A bid submission form, fully completed and signed (using format as described in
Appendix B);
- A general table summarizing pricing (Appendix E fully completed and signed);
- The overall quotation (free and clear of all taxes);
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Appendix A
(To be included in the Technical Proposal)
A statement of conformity
To the African Development Bank
PO 323, 1002 Tunis Belvedere
Tunisia
Dear Sir,
Having examined the Request for Proposals documents (RFP N°
ADB/ICB/CGSP/2012/0068), we, the undersigned, offer to provide the Bank, with [the
items and services], in conformity with the Request for Proposals mentioned above, in the
amount indicated in the Price Schedule form included in our Financial Proposal.
We undertake, if our Proposal is accepted, to commence and complete delivery of all items
and services required in this Request for Proposals within the time frame stipulated in our
Proposal.
We agree to abide by this proposal for a minimum period of ninety (90) days from the date
of the submission of the proposals in the Request for Proposals, and it shall remain binding
on us and may be accepted by the Bank at any time before the expiration of that period.
Dated
Signature
In the capacity of
Duly authorized to sign this proposal for and on behalf of:
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Appendix B
(To be included in the Financial Proposal)
Bid submission Form
To the African Development Bank
PO 323, 1002 Tunis Belvedere
Tunisia
Dear Sir,
Having examined the Request for Proposals N° ADB/ICB/CGSP/2012/0068), the
receipt of which is hereby acknowledged, we the undersigned, offer to provide the
requested items and services in full conformity with the said Request for Proposals in the
total amount (free and clear of all taxes) of [amount in words], [amount in figures].
We agree to abide by this proposal, for a period of ninety (90) days from the proposal
submission date as stipulated in the Request for Proposals, and it shall remain binding
upon us and may be accepted by you at any time before the expiration of that period.
Until a formal contract is prepared and executed between us, this bid, together with your
written acceptance thereof and your notification of award shall constitute a binding contract
between us.
Dated:
Duly authorized to sign this proposal for and on behalf of:
[Signature]
In the capacity of
_____________________________________________________________________
[Position]
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Appendix C
African Development Bank
Temporary Relocation Agency
Corporate Procurement Division
Fax Number: + (216) 71 835 249
Date: 28 March 2012
Integrated reconciliation system of Back-Office and Cash Accounts operations -
System demonstration
Case study
The Bidder should demonstrate its system’s ability to connect to various systems, automate
integration of data from heterogeneous sources and formats in a harmonized central database,
handle the automatic reconciliation based on rules and parameters defined by users, generate
output data to be fed automatically into other system and reports in various user-friendly
formats such as in pdf, txt, spread sheet, graphs, and, implement a case tracking module that
could handle the investigations of exception cases, generate notifications alerts and produce
statistic reports in various formats.
The following functionalities should be demonstrated:
1. Demonstration of the case study: Integration, matching, reconciliation, exceptions
investigations case tracking and reports.
1.1 Ability to interface/integrate with other systems and to absorb data from
heterogeneous sources and formats.
1.2 Ability to generate data and feed other systems.
1.3 Flexibility to design the model within the system in order to set up the matching
rules and parameters governed by the reconciliation process.
1.4 Ability to handle automatic reconciliation real-time, intraday, daily, weekly,
monthly and on ad hoc basis for all asset classes as indicated in the product
coverage defined in the functional requirements.
1.5 Ability to generate automatic investigation messages, notification alerts and
send them by email to distribution group
1.6 Implementation of the investigations case tracking workflow for exceptions
1.7 Ability to archive and attach to each exception case all correspondence and
document exchanged during the investigation.
1.8 Ability to generate customized key reports and statistics dashboard in various
formats (pdf, spread sheet, txt, graphs, etc) for decision making.
2. Centralized administration and deployment.
3. Traceability and audit trail based.
4. Security and User access management.
5. Ability to configure and extend to other components
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Appendix D
Format of Curriculum Vitae (CV) For Proposed Key Staff
Proposed Position:
Name of Firm:
Name of Staff:
Profession:
Date of Birth:
Years with Firm: Nationality:
Membership in Professional Societies:
Detailed Tasks Assigned:
Key Qualifications:
[Give an outline of key staff member’s experience and training most pertinent to tasks
assignment. Describe degree of responsibility held by each staff member on relevant
previous assignments and give dates and locations. Use up to half a page.]
Education:
[Summarize college/university and other specialized education of each staff member,
giving names of schools, dates attended and degrees obtained. Use up to a quarter
page.]
Employment Record:
[Starting with present position, list in reverse order every employment held. List all
positions held by each staff member since graduation, giving dates, names of employing
organization, title of positions held and location of assignments. For experience in last
ten years, also give types of activities performed and client references, where
appropriate. Use up to three-quarters of a page.]
Languages:
[Indicate proficiency in speaking, reading and writing of each language: excellent, good,
fair, or poor.]
Certification:
I, the undersigned, certify that to the best of my knowledge and belief, these biodata
correctly describe me, my qualifications and my experience.
Date:
Signature of or authorized officer from the bidding firm Day/Month/Year
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Appendix E
(TO BE INCLUDED IN THE FINANCIAL PROPOSAL)
PRICE SCHEDULE FORM
The price schedule should indicate the following
N° Description PRICE COUNTRY OF ORIGIN
1 INTEGRATED RECONCILIATION SYSTEM OF
BACKOFFICE AND CASH ACCOUNTS
OPERATIONS ( perpetual license for 20 users)
2 Installation and implementation
3 Training (technical and functional aspects)
7 Support and maintenance
- year 1
- year 2
- year 3
- Year 4
- Year 5
9 Others
Payment schedule
N° Description
1 INTEGRATED RECONCILIATION SYSTEM
OF BACKOFFICE AND CASH ACCOUNTS
OPERATIONS ( perpetual license for 20
users)
To be paid after
successful
implementation
2 Installation, implementation and
Integration
3 Training (technical and functional aspects
5 Annual maintenance and support fee for
the first year
To be paid after live
run
6 Annual maintenance and support fee for
the first year 2nd year
To be paid on the
second anniversary
7 Annual maintenance and support fee for
the first year 3rd year
To be paid on the
third anniversary
8 Annual maintenance and support fee for
the first year 4th year
To be paid on the
fourth anniversary
9 Annual maintenance and support fee for
the first year 5th year
To be paid on the
fifth anniversary
Total
Please note that this is only a summary page. Bidders are required to provide
detailed Pricing breakdown to enable the Bank assess the computations and carry
out arithmetic checks. If there is a difference between the total amount and the
detailed price, the detailed price will prevail.
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Annex 6
African Development Bank
Temporary Relocation Agency
Corporate Procurement Division
Fax Number: + (216) 71 835 249
Date: 28 March 2012
Evaluation Criteria
1. DETAILS OF THE EVALUATION
To be responsive, offers must contain all information required in each envelop as described
above. Responsive offers will be the subject of a three-stage evaluation procedure detailed
as follows:
a) A pass/fail assessment will be carried out to determine whether the proposals meet the
minimum pass/fail criteria indicated in 2, below.
b) Technical proposals determined to meet the minimum pass/fail criteria shall be
evaluated using a two stage evaluation procedure, as indicated under point 3 below.
c) Firms scoring less than 75 points will be rejected and their financial proposals returned
unopened.
d) The financial proposals will be eligible to be considered for bids which have satisfied the
minimum final technical evaluation score of 75 points. The Selection of bidders will be
based on technical quality only. The award shall be made to the bidder receiving the
highest final technical evaluation score (above 75%) and ranked no “1” and with whom
satisfactory price and terms can be negotiated and agreed upon.
2. EVALUATION AND COMPARISON CRITERIA
The bids will be examined for responsiveness using the pass/fail criteria described here.
The Bank will determine the highest technical evaluated bid (score above 75 points) and
award the contract to the Bidder with whom satisfactory price and terms will be negotiated
successfully and agreed upon.
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MANDATORY EVALUATION CRITERIA (PASS/FAIL)
CRITERIA
YES No
Eligibility Criteria: Eligibility Criteria: Interested companies and products must originate from one of the Bank’s member countries listed in the Request for Proposals.
Financial Criteria: Audited Financial Statement for the past three
years (2008, 2009 and 2010 or latest) must be provided. The
minimum average turnover is US$ 500,000.00
Manufacturer’s authorization: (If applicable)
Reseller Agreement
Annual Qualification
Sales Certification
Technical Certification
General and Specific Experience Criteria: The bidder of the
complete package is an established vendor/Systems integrator
with relevant experience in the design and implementation of
INTEGRATED RECONCILIATION SYSTEM OF BACK-OFFICE AND
CASH ACCOUNTS OPERATIONS at organizations of similar size.
The bidder must have a minimum of three years’ experience, and
shall have successfully implemented as a principal integrator of the
reconciliation solution, three projects of a similar nature and
complexity (the Bank reserves the right to check references).
Functional requirement table: Bidders are required to fill a
Functional Requirements Table, (provided in soft copy) and print it
out and included in the Technical Proposal
Bank standard contract: Bidders must agree on the general
terms and conditions as indicated in the draft contract (see Annex
9).
Remarks (Accept/ Reject for the next Stage)
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3. TECHNICAL EVALUATION CRITERIA (Minimum weight =75%)
To be responsive, and to be legible for further evaluation, Bidders must comply with the
Pass/fail criteria indicated above and further evaluation will be carried out for Offers that
qualify for the next stage will as follows.
(a) Technical Evaluation Criteria (Part I – Minimum 75%)) Points Score
- General information and response to questionnaire on software
functionalities provided in Annex 4.
50
Response to the case study 5
Information on project implementation phase and technical assistance.
Project Plan and Methodology for implementation
Demonstrated initiative indicating how the bidder is or intends to
be environmentally and socially responsible
15
2
Qualification and quality of proposed key personnel. The minimum
required qualification and are as follows:
Masters in IT/ Finance with specialization in either field with five
years’ experience in Treasury Back office and cash account
operations reconciliation.
Bachelor degree in Finance/ IT with 10 years relevant experience in
Treasury Back office and cash account operations reconciliation.
The above shall be fluent in English/ French language and have a
working knowledge of either language.
Relevant experience of professional staff with successful implementation of
three similar projects of Treasury Back office and cash account operations
reconciliation ( each project earns 2 point per expert)
Lead Expert- Minimum 10 years - ten years’ experience with project
management experience.
Other experts should have a minimum of 5 years
Bidders should propose number of experts based on their implementation
plan.
8
10
Implementation of Project Risk Management. Indicate possible risk areas
and demonstrate how to address or mitigate such risk during
implementation of the project.
5
Professional reputation of the firm and relevant experience in the area of
automatic reconciliation, back office and cash account operation services
of the firm in working with multilateral development banks or multinational
financial institutions (one MDBs or ten financial institutions account for 5
points)
5
Total Marks 100
In order to confirm the results of the technical evaluations, the Bank requires that
Bidders that obtained the best technical score above the minimum score of 75
points, must attend an interview at the Bank’s premises or remotely to present their
Integrated reconciliation system for BackOffice and Cash Accounts operations and
the case study, at the cost of the Bidder. The purpose of the presentation is first to
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show the interface and the environment of the Software and second to discuss
results of the case study and run additional simulations.
4. Demo Evaluation Criteria
(b) Demo Evaluation Criteria (Part II) Points Score
1. Integration, Demonstration of the case study matching,
reconciliation, exceptions investigations case tracking and reports.
1.1 Ability to interface/integrate with other systems and to
absorb data from heterogeneous sources and formats.
1.2 Ability to generate data and feed other systems.
1.3 Flexibility to design the model within the system in order
to set up the matching rules and parameters governed by
the reconciliation process.
1.4 Ability to handle automatic reconciliation real-time,
intraday, daily, weekly, monthly and on ad hoc basis for
all asset classes as indicated in the product coverage
defined in the functional requirements.
1.5 Ability to generate automatic investigation messages,
notification alerts and send them by Swift and/or by
email.
1.6 Implementation of the investigations case tracking
workflow for exceptions
1.7 Ability to archive and attach to each exception case all
correspondence and document exchanged during the
investigation.
1.8 Ability to generate customized key reports and statistics
dashboard in various formats (pdf, spread sheet, txt,
graphs, etc.) for decision making.
6. Centralized administration and deployment.
7. Traceability and audit trail based.
8. Security and User access management.
9. Ability to configure and extend to other components
10
5
10
15
5
10
10
10
10
5
5
5
Total Marks 100
Final Technical Score
The final technical score is a combination of Technical score and demo score as follows:
Final Technical Score = 60% x Technical score + 40% x Demo score
Bidders who will meet a minimum of 75% final technical score will be considered for the next
stage and their Financial Proposals will be eligible for consideration to the next stage.
The Bidders who fail to do so, or whose offer did not comprehensively address this RFP, will
have their financial proposal not opened. Financial offers will then be returned to them
unopened.
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5. FINANCIAL EVALUATION
Bidders who will meet a minimum of 75 final technical score will be eligible to be considered
for the next stage.
The Selection of bidders will be based on technical quality only. The award shall be made to
the bidder receiving the highest final technical evaluation score (above 75) and ranked no “1”
and with whom satisfactory price and terms can be negotiated and agreed upon.
The Financial Proposal of the firm with the highest technical scores will be opened and price
negotiation will be carried out. If negotiation with the highest bidder is not successfully
concluded the Bank will enter into negotiation with the next bidder with technical scores of
more than 75
For purpose of evaluation, the Bank will convert all bid prices expressed in the currency of the
RFP in which the bid price is payable, into the Bank’s Units of Accounts (UA) by using the
Bank’s monthly moving average rate for the applicable month (deadline for submission of
proposals).
6. Award
Award of the contract will be made to the bidder after successful negotiation of
terms and conditions for implementation of the project.
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Annex 7
African Development Bank
Temporary Relocation Agency
Corporate Procurement Division
Fax Number: + (216) 71 835 249
Date: 28 March 2012
List of Member Countries of the Bank
REGIONAL COUNTRIES
1. Algeria 2. Angola 3. Benin 4. Botswana
5. Burkina Faso 6. Burundi 7. Cameroon 8. Cape Verde
9. Central African
Rep.
10. Chad 11. Comoros 12. Congo
13. Côte d’Ivoire 14. Democratic Rep
of Congo
15. Djibouti 16. Egypt
17. Equatorial Guinea 18. Eritrea 19. Ethiopia 20. Gabon
21. Gambia 22. Ghana 23. Guinea 24. Guinea Bissau
25. Kenya 26. Lesotho 27. Liberia 28. Libya
29. Madagascar 30. Malawi 31. Mali 32. Mauritania
33. Mauritius 34. Morocco 35. Mozambique 36. Namibia
37. Niger 38. Nigeria 39. Republic of South
Africa
40. Rwanda
41. Sao Tome & Principe
42. Senegal 43. Seychelles 44. Sierra Leone
45. Somalia 46. Sudan 47. Swaziland 48. Tanzania
49. Togo 50. Tunisia 51. Uganda 52. Zambia
53. Zimbabwe
NON REGIONAL COUNTRIES
1. Argentina 2. Austria 3. Belgium 4. Brazil
5. Canada 6. China 7. Denmark 8. Finland
9. France 10. Germany 11. India 12. Italy
13. Japan 14. Korea 15. Kuwait 16. Netherlands
17. Norway 18. Portugal 19. Saudi Arabia 20. Spain
21. Sweden 22. Switzerland 23. United Kingdom 24. United States of America
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Annex 8
African Development Bank
Temporary Relocation Agency
Corporate Procurement Division
Fax Number: + (216) 71 835 249
ACRONYMS
AFDB African Development Bank
ADB African Development Bank
ADF African Development Fund
ATR Agence Temporaire de Relocalisation (Temporary Relocation Agency)
CGSP Corporate General Service Department
EMEA Eastern - Middle East and Africa
ECP Euro Commercial Paper
DTC Depositary Trust & Clearing
FFCO Financial Control Department
FTRY Treasury Department
FTRY.2 Treasury Operations and Banking Relationship Division
MDRI Multilateral Debt Relief Initiative
OPSM Private Sector and Microfinance Department
RFP Request for Proposal
TOR Terms of Reference
TRA Temporary Relocation Agency
UA Unit of Account