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8/6/2019 Afinis Portfolio - ANG 180511
http://slidepdf.com/reader/full/afinis-portfolio-ang-180511 1/43
Connecting Business.Connecting Africa.
Contact:
Lewis Rakotomahefa
Head of Mining
Lewis.eric.r@af inis.com
+212 6 61 91 71 47
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Afinis Communications
Afinis Communications is a global telecommunication operator serving pan African
companies or global companies wit h strong African business
Afinis Communications offers services locally, meets customer satisfaction, and benefits from
t he expertise of Cable and Wireless Communications group
4
Turn Key solutions to interconnect allcompany sites
Reliable solutions to access Internet
Solutions available t hroughout Africa
and everywhere else in t he world
Strong and contractual Service Level
Agreements on solution KPIs
Best IP-based VPN solutions using state-of-t he-art VSAT technologies
Secured and dedicated Internet Acess
Pan African coverage wit h international
extension
SLA for each solutions
Company NeedsSolutions by
Afinis Communications
Oil & Gas Mines Banks Institutions ONGTelco
Operators
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INFRASTRUCTURE
Terrestrial
International
MPLS
Network
MONACO
ALGER
CONAKRY
COTONOU
OUAGADOUGOU
CASABLANCA
PARIS
MILAN MONACO
PARIS
MILAN
CASABLANCA
Arabsat 5AC-Band
5
Solution GeographicalCoverage
C-Band
Ku-Band
Regional Hub
Global Hub
POP MPLS
NOC
Service Portfolio - Octobre 2010
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6
The MPLS Worldwide range
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Afinis Communications Multi-Technology HUBS
3 sites connected to 7 satellites: IS14, IS12, IS901,W2A, W6 A, ARABSat, BADR5
Afinis Hubs support best of breed VSAT technologies (iDIRET, NDSatCom, COMTech)
For global coverage, Afinis Hubs are directly connected to Monaco Telecom and Cable &
Wireless core backbones
Real Time network and hub operations using
� Equipment real time Monitoring to control alarm temperature, connectivity
� Local Team of Experts available 24x7 365 days per year
� Complete redundancy of Hub equipments - electricity, hardware, network connection
� Security: Fire detection and no-intrusion alarm systems (badges and CCT V for incoming and outgoing
personnel) to minimize risks
8
Fontvieille La Ruche La Costa
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They trust us (focus on Africa)
9
International InstitutionsMines
Telecommunication Oil & Gas
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Certifications and Partnerships
1010
Select partner Partner Partner Partner Partner
partner Certified Partner Partner
VSAT Antennas : PRODELIN ANDREW - NWIEE HUAXIN GLOBALSTARAmplifiers : TERRASAT CODAN - MITEC ANACOM NJRC
Modems / Satellite Routers : IDIRECT COMTECH JANUX
Optimization / Compression : VERAZ MEMOTEC VERSO TELSINEX
VSAT Antennas : PRODELIN ANDREW - NWIEE HUAXIN GLOBALSTARAmplifiers : TERRASAT CODAN - MITEC ANACOM NJRC
Modems / Satellite Routers : IDIRECT COMTECH JANUX
Optimization / Compression : VERAZ MEMOTEC VERSO TELSINEX
Member of the GLOBAL VSAT FORUMMember of the GLOBAL VSAT FORUM
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Agenda
11
INTRODUCTION
SERVICE PORTFOLIO
« ST AR » IP-VPN SOLUTIONS
« Any to Any » IP-VPN SOLUTION
BRICKS OF SERVICE
INTERNET ACCESS SOLUTIONS
VALUE ADDED SERVICES
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Managed IP-VPN Portfolio
IP-VPN service range manages all critical company data between differents
sites wit h highest level of security and confidentiality
12
BRICKS OF SERVICE
International MPLSExtension
International VoIP
Secured Internet
« STAR » IP-VPN
« ANY to ANY » IP-VPN
IP-VPN MANAGED NETWORKS, VSAT INFRASTRUCTURE
DEDICATED B ANDWIDTH
POOL PREMIUM
POOL STANDARD
SHARED B ANDWIDTHPREMIUM
SHARED B ANDWIDTHSTANDARD
DEDICATED B ANDWIDTH
SOLUTIONSCentral Site
Site 1 Site 2Site 3
Central Site
Site 1
Site 2
Site 3
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Managed Internet Access Portfolio
Connecting securely and reliably companies to t he Internet
world
13
INTERNET PREMIUM
MANAGED INTERNET PEERING , VSAT INFRASTRUCTURE
DEDICATED B ANDWIDTH
INTERNET STANDARD
DEDICATED B ANDWIDTHOption SCPC
SHARED B ANDWIDTH
OPTIONS DE SERVICE
International
VoIP
Secured Internet
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First Choice on Managed IP Solutions IP Classes of Service (CoS)
Standard IP-VPN solutions manage several business applications Real time Applications : Voice
Business Critical Applications : SCADA, ERP
Business Standard Applications : Mail, Internet
Classes of Services are set locally to match each sites specific needs
and IP CoS are managed centrally for consistency of t he entire IP-VPN
11
22
33
Voice 1ERP/Citrix 2Mail, Web 3 Company HQ
11
22
33
Production
SITE
11
22
33
CustomerCare
SITE
14
Voice 1ERP/Citrix 2Mail, Web 3
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First Choice on Managed IP Solutions
Afinis IP solutions are fully managed. This means all layers are
administered, from equipments (Routers, Firewall, Modem, Bandwidt h,
Transport ) to service (service delivery, customer care, maintenance,
upgrade)
Managed IP Solutions enable multi access technologies (VSAT, DSL, LL, FO, WLL)
and transport layers to create completely unified and seamless architecture
All Voice, Data and Video applications are integrated at IP level wit h QoSoptimization mechanism to provide best quality and bandwidt h efficiency
� Make t he most using end to end IP
� Capitalize on t he same layer to transfer all your applications Email, Telephony, Video,
Internet, or specific business applications
Delegate operational responsibilities to your network operator
Single provider to cover all your needs
Reduce operational costs
� Staffing: reduce or stabilize IT teams
� Equipment Management (CAPEX/OPEX ) to lease or to buy
� Network Operations and infrastructure
15
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o IP-VPN STAR Dedicated bandwidth
o IP-VPN STAR Pool VSAT
o IP-VPN STAR Shared Bandwidth
Agenda
16
INTRODUCTION
SERVICE PORTFOLIO
« ST AR » IP-VPN SOLUTIONS
« Any to Any » IP-VPN SOLUTION
BRICKS OF SERVICE
INTERNET ACCESS SOLUTIONS
VALUE ADDED SERVICES
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ST AR IP-VPN Solutions
Dedicated VSAT Bandwidth « ST AR » IP-VPN solution
� Completely dedicated bandwidt h between sites and HQ
� Guaranteed IP QoS
Dedicated Pool Bandwidth « ST AR » IP-VPN Solution
� Dynamic allocation among sites of dedicated bandwidt h
� Guaranteed IP QoS wit h BURST
Shared VSAT Bandwidth « ST AR » IP-VPN
� Minimum Guaranteed bandwidt h for each site
� Guaranteed IP QoS wit h BURST
Companies wanting to interconnect all sites wit h Headquarter
choose « ST AR » IP-VPN Solutions
17
Additionnal Bricks of service :
MPLS Extension
International VoIP
Internet Access
Headquarter
Site 1 Site 2 Site 3
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STAR IP-VPN Solutions
Customer Benefits
Serenity of a dedicated architecture wit h optimal security for customerdate transfer
A large range of Accesses to maximize transfer of all applications
Ability to optimize costs bandwidt h using compression best technologies
A turnkey solution including end to end 24x7 monitoring and operations
toget her wit h complete service maintenance
Support to network design
19
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Agenda
20
INTRODUCTION
SERVICE PORTFOLIO
« ST AR » IP-VPN SOLUTIONS
« Any to Any » IP-VPN SOLUTION
BRICKS OF SERVICE
INTERNET ACCESS SOLUTIONS
VALUE ADDED SERVICES
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Desi ed f r c ies requiri real ti e
and critical applicati ns et een all sit es
Tail red ade s luti ns thr ugh net r
di ensi ning st udy apping applicati ns
transf er among sit es
est oice qualit y using single sat ellit e hop
et een any t o sit es
ully meshed solution here all sit es
communicat e directly ith each others.
21
« Any to Any » IP-VPN
Presentation
ll l
Headquarter
Site 1
Site 2
Site 3
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« Any to Any » IP-VPN Solutions
Features
Any to Any solutions are build wit h minimum response time between any two sites.Excellent network performances especially for real time application such as Voice and
Videoconferencing.
VSAT TDMA based solutions wit h guaranteed and dedicated bandwidt h
Solutions are delivered wit h fully managed Skywire Comtech Modem
(420 wit h or wit hout integrated router)
� Integrated compression , build-in wan optimization
� Building quality to insure long term use in harsh environment
� Cisco Routers
� W AN optimization as a service option using Riverbed W AN Optimizer or Juniper WXC34/26
� IP CoS
End to End management: Afinis monitors and operates all service equipments (24/7)
22
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Agenda
o Global MPLS
o
o
o
o
23
INTRODUCTION
SERVICE PORTFOLIO
« ST AR » IP-VPN SOLUTIONS
« Any to Any » IP-VPN SOLUTION
BRICKS OF SERVICE
INTERNET ACCESS SOLUTIONS
VALUE ADDED SERVICES
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IP-VPN Brick of Service - Global MPLS :
Service Description
Best solution to interconnect sites t hat are outside of Africa
Using MPLS technology to enable complete seamless mapping of IP QoS scheme
t hroughout t he W AN
Consistency of SLA
A large range of access profiles.
3 pre-packaged set of IP QoS scheme
Strategic partnership wit h Cable & Wireless for complete world coverage
Mastering MPLS technology from full integration among MPLS networks between Afinis
Communications and Cable & Wireless Communications
24
MPL: IP-VPON Solutions BDW
IP-VPN MPLS 512 512Kbps
IP-VPN MPLS 1M 1Mbps
IP-VPN MPLS 2M 2Mbps
IP-VPN MPLS 10M 10Mbps
Pack CoSCoS
Real TimeCoS
CriticalCos
Best Effort
MPLS Pack CoS 1 15% 35% 50%
MPLS Pack CoS 2 20%
0%
0%
MPLS Pack CoS 3 30% 50% 20%
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IP-VPN Brick of Service - Global MPLS :
Global Coverage
25
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Agenda
o
o Internet
o
o
o
26
INTRODUCTION
SERVICE PORTFOLIO
« ST AR » IP-VPN SOLUTIONS
« Any to Any » IP-VPN SOLUTION
BRICKS OF SERVICE
INTERNET ACCESS SOLUTIONS
VALUE ADDED SERVICES
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Secured Internet Access centralizedfor all sites of t he IP-VPN
Security t hrough firewall for incoming
and outgoing traffic. Only session
t hat are initiated form inner VPN are
allowed
Direct peering wit h Tier 1 Internet
providers
Dedicated bandwidt h to every VPN
shared among all customer sites
27
IP-VPN Brick of Service - Secured Internet
Service Description
CIR
Client Remote site 1Client Remote site 2
CIR
Internet
Serveur
CPE
Clientheadquarter
C & WGlobal
MPLS
ClientData center
CPE
PSTN
HUB de Services Afinis
MPLS PE
Firewall
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IP- PN Brick of Ser ice - Secured Internet
Feat ures
Centralized Int ernet Access from Afinis Hub of Services Public IP addresses
Resolve DNS service wit h SMTP Relay
Afinis customers benefits from managed security Firewall including
web filtering as well as:
Antivirus/Antispyware/Antimalware, Antispam,
Application control module (e.g., IM and P2P)
Intrusion Prevention System - IPS
Redundant and secure Internet Access
28
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Agenda
o
o
o International VoIP
o
o
29
INTRODUCTION
SERVICE PORTFOLIO
« ST AR » IP-VPN SOLUTIONS
« Any to Any » IP-VPN SOLUTION
BRICKS OF SERVICE
INTERNET ACCESS SOLUTIONS
VALUE ADDED SERVICES
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A voice solution to make and receive
phone calls between all customer
sites and to t he outside world
Dimensioned wit hin IP-VPN
bandwidt h wit h systematic VoIP QoS
Interconnection wit h most existing
voice equipment devices
� IPBx using IP connection
� Traditional PBx
� Through FXS port for analog voice
30
IP- PN Brick of Ser ice - International oIP
Ser ice Description
Remote SIte
PC
PABX
PC Print
Phone
Phone
Rout er Afinis
HUB
Rout erMPLS VRF
Hea
dqua
rterOffice
Afinis
CPE
HUB AfinisRéseau
Téléphonique
Phone
C & WGlobalMPLS
HUB de Ser¡
ices Afinis
PABX
¢
oIP
Off-Net¢
oice
Voice to HQ
E1
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IP-VPN Brick of Service - International VoIP
Features
Afinis VoIP solution is made for all types of incoming and outgoing phonecalls wit h specific numbering plans
Afinis solutions is turnkey wit h integration of Customer Premises
Equipment to interconnect to most existing infrastructures
E1 wit h traditional PBx
FXS
FE for IP-PBx
End to end management : Afinis installs, monitors and operates all
service elements (24/7)
31
Option Voix Internationale Package Trafic
Pack 1 Canal Voix Simultanés Incoming/ Outgoing
Pack 5 Canaux Voix Simultanés Incoming/ Outgoing
Pack 10 Canaux Voix Simultanés Incoming/ Outgoing
Pack 20 Canaux Voix SimultanésIncoming/ Outgoing
Pack 50 Canaux Voix Simultanés Incoming/ Outgoing
Pack 100 Canaux Voix Simultanés Incoming/ Outgoing
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Agenda
o
o
o
o Integrationsolutions
o
32
INTRODUCTION
SERVICE PORTFOLIO
« ST AR » IP-VPN SOLUTIONS
« Any to Any » IP-VPN SOLUTION
BRICKS OF SERVICE
INTERNET ACCESS SOLUTIONS
VALUE ADDED SERVICES
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33
Unified Communications
Video conferencing
Telepresence
Telephony
Unified messaging
Enterprise Threat Management
Intrusion prevention systems
Next generation firewalls
Unified t hreat management
Compliance management
Email & web security
Aut hentication
Network optimization and application
delivery
W AN optimization
Application delivery
Internet optimization
Application visibility
Network behavioural analysis
Route and traffic analytics
Cloud computing and SaaS
Enterprise search
Email & web security
Messaging and collaboration
Integration Solutions Portfolio
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34
Unified
CommunicationEnterprise Threat
ManagementCloud computing and
SaaS
N/W Optimization &
Application delivery
Integration Solutions Portfolio
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Mobile Satellite Services : Get more. With AfinisSolutions
Afinis brings even more value to mining industry wit h a wide array of in-housefeatures.
Secure connections: choose a customized solution to connect your remote
workers to t he corporate network.
Budget control: stay in control of your budget wit h online credit watch and online
billing.
Universal Card: ideal solution to manage offshore workers private calls.
Scratch & Web: prepaid card for teams private data communications.
SkyFile® Mail: save time and money by compressing exploration data, fax & SMS
up to 90% before sending.
SkyFile® Video: edits, compresses & sends video files at low costs.
SkyFile® Access: free FTP space to send large exploration data files or pictures to
headquarters for analysis.36
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Mobile Satellite Services : Enhance yourexploration & production processes
Inmarsat BGAN enables you to set up a remote, temporary office wit h
broadband connectivity while exploring new fields and wells or constructing
drilling platforms enabling smoot h daily extraction operations and checks on
remote installations and pipelines. Wit h BGAN, teams in t he field can start
working and report test results immediately, helping reduce find time. The
unique design of IsatPhone Pro , including a fully maneuverable antenna,
has an intuitive GSM-style interface, wit h a high-visibility color screen and a
larger keypad for easy dialing wit h gloves on.
On-site teams can stay in touch worldwide using t he Iridium handheld
service even in t he remotest locations, including poles, deserts and
oceans. Iridium service delivers unrivaled coverage from any place on eart h,
helping you to deploy exploration & production sites wherever you need.Using t he new generation Thuraya handsets, workers, engineers and
geologists benefit from state-of-t he-art phones t hat wont overrun t he budget.
Thuraya offers affordable satphone service, while integrating satellite, GSM and
GmPRS for full convenience & mobility.
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Agenda
o Internet Access
Standard
o Internet Access Premium
38
INTRODUCTION
SERVICE PORTFOLIO
« ST AR » IP-VPN SOLUTIONS
« Any to Any » IP-VPN SOLUTION
BRICKS OF SERVICE
INTERNET ACCESS SOLUTIONS
VALUE ADDED SERVICES
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Dynamic allocation of shared bandwidt h
among several customers
Access profiles wit h CIR/MIR at site level
Each customer may use all available
bandwidt h for traffic picks (BURST)
Afinis solution architecture is based upon
shared bandwidt h wit h contention directly
connected to Tiers 1 Internet providers
(Peering)
Highly cost effective solution
Internet Access - Standard
Service Description
Customer 1
PABX
Phone
Phone
Router
Afinis
HUB AfinisCPE
CIR
Shared Bandwidth
STANDARD 1:15
CIR
Customer 2
HUB
de Services Afinis
Firewall
39
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For companies wit h high response
time requirements
Dedicated and guaranteed
bandwidt h for Internet access
� SCPC available
Afinis solution architecture is based
upon shared bandwidt h wit h contention directly connected to
Tiers 1 Internet providers (Peering)
40
Internet Access - Premium
Service Description
Bandwidt £
PREMIUM SCPC ¤ : ¤
PREMIUM ¤
:¥
Customer
PABX
Phone
Phone
Router Afinis
¦ § B Afinis
CPE
CIR
HUB de Services Afinis
Firewall
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Agenda
o SLA
o Value Added Services
42
INTRODUCTION
SERVICE PORTFOLIO
« ST AR » IP-VPN SOLUTIONS
« Any to Any » IP-VPN SOLUTION
BRICKS OF SERVICE
INTERNET ACCESS SOLUTIONS
VALUE ADDED SERVICES
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Portfolio SLAs
Summary of SLAs
All network incidents are available real time on MyAfinis, Afinis customers extranet
43
SLA Standard PremiumPremium
PlusTéléport
Gamme Services AvailabilityDay
Coverage(7j/7)
AvailabilityDay
Coverage(7j/7)
SLA AvaliablityDay
Coverage(7j/7)
VPN IP
STAR
dedicated
99,5% 8h-18h 99,5% 24h /24 On demand G TR 4h 24h /24
STAR Pooldedicated
99,5%8h-18h 99,5% 24h /24
On demandGTR 4h 24h /24
STAR shared99,5%
8h-18h 99,5% 24h /24 On demand G TR 4h 24h /24
Any to Any 99,5%8h-18h 99,5% 24h /24 On demand G TR 4h 24h /24
Bricks ofService
Global MPLS
GTR 4h
(depend ondestination)
24h /24
(depend ondestination)
GTR 4h
(depend ondestination)
24h /24
(depend ondestination) On demand GTR 4h 24h /24
Internet 98,0% 8h-18h 98,0% 24h /24 On demand G TR 4h 24h /24
VoIPInternat.
98,0% 8h-18h 98,0% 24h /24 On demand G TR 4h 24h /24
Internet
Standard N/A N/A N/A N/A N/A N/A N/A
Premium 98,0% 8h-18h 98,0% 24h /24 On demand G TR 4h 24h /24
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44
Service DeliveryProject Management
NOCCustomer Care
Account Manager(optional)
ExtranetMyAfins
Assistance and support step by step
Value Added Services
SLA Standard with Best Efforts MTTR during Business Hours
SLA Premium with 4 heures MTTR 24/7 + transport
SLA Premium Plus (On demand)
EspaceReporting
Jan.
2010
Fév.2010
Avr.2010
Mars
2010
EspaceFacturation
ProjectLaunch
Engineering Ressources Allocation
Transport Service to Start Project Results
MILESTONE 1 MILESTONE 2 MILESTONE 3 MILESTONE 4 MILESTONE 5 MILESTONE6
T0T0 +2 S
T0 +3S
T0+11S
T0+12S
T0+12S
T0 = Order Signature + 2 Weeks
Project Start(Planning)
TechnicalDocument
OrderForms CustomTransportDelivery
CustomerSatisfaction
Recette
Satisfaction(Providedby
Afinis)