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Decision-making models
• Models are used to assist firms in important decision-making at every level
• It varies from short-term and long-term, tactical and strategic decisions
• Decisions are constrained by internal and external factors
• Often there is risk involved
• There are a number of models we will look at: Scientific decision making and Ansoff’s Matrix
Scientific Decision-making
2. Gather data
1. Set Objectives
3. Analyse data4. Select a strategy/make a decision
5. Implement and review decision
Primary+secondary research
Using methods such as investment appraisal, cost-
benefit analysis, critical path analysis, decision trees
Based on data analysis
Has the outcome succeeded in achieving the objectives?
In line with what want to achieve within a given time-
scale
Scientific Decision-making
Advantages:
+ A systematic process which removes ‘hunch’ decisions, bias and subjectivity
+ It ensures decision are well researched which reduces risk
Disadvantages:
It can be a slow process and often reduces creativity
Does not guarantee the right decision is made
Ansoff’s Matrix
• Decision-making model/tool for corporate planning.
• It provides companies with strategic choices (options) each with different degrees of risk.
Igor Ansoff
Ansoff’s Matrix
MARKET PENETRATIONCONSOLIDATION
WITHDRAWALDO NOTHING
PRODUCT DEVELOPMENT
MARKETDEVELOPMENT
DIVERSIFICATION
EXISTING
NEW
MARKETS
EXISITING NEWPRODUCTS
Increasing risk
Increasin
g risk
Enter a new market with an existing product in new
geographic locations or market segments
e.g. Johnson's baby shampoo targeting adults, Kellogg’s
Cornflakes at different times of day, or a new band trying to
make it in America
Modifications or additions to a product, which
maintains differentiation
e.g. Mars Ice cream,Cadbury’s CreamEgg
bar
New product in a new
market
e.g. 1990s Nokia
moved from car
tyres to mobile
phones and is now
market leader
Existing product, Existing markets
•Consolidation - Concentrate on activities in which have a competitive advantage, maintain market share•Withdrawal - Pull out of market usually with very low demand
•Do nothing - Continue with the same strategy only appropriate in short term
•Market penetration - Promote growth in same market and develop further brand loyalty