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A warm welcome to everyone! Hideout festival is about to start! What follows here are the last basic guidelines and information about: 1. TRANSFER FROM AIRPORT TO NOVALJA 2. ACCOMMODATION / APARTMENTS 3. FESTIVAL CAMP 4. LOCAL TRANSFER / WRISTBANDS 5 DEPARTING FROM NOVALJA 6. IT’S GOOD TO KNOW 7. HOUSE RULES /APARTMENTS 8. CAMP RULES 1. ARRIVING TO NOVALJA WITH »HIDEOUT / COLLEGIUM« AIRPORT TRANSFER EMERGENCY CONTACT NUMBER FOR AIRPORT TRANSFERS: +385 95 887 9853 ([email protected]) After arriving to the airport at the »Arrivals« find a member of the Collegium Team holding the board »Hideout Festival«, who will direct you to the bus. Bus will be marked with a HIDEOUT FESTIVAL and COLLEGIUM sign. VERY IMPORTANT: Transfer duration depends on the ferry boat schedule and stopovers. There is a possibility of combining transfers (eg. Treviso - Marco Polo – Trieste - Novalja) if not enough passengers applied. In case of any delay Collegium will not be held responsible for missed flights, trains, buses or any other mean of transport. Transfer changes are possible until 23th June 2015, after this date requests will not be processed any more. If you miss your transfer because you are late, you will have to pay the full price for the next available transfer. The coach will not wait in case of your plane delay. Passenger can enter the bus only with a confirmation letter which received after booking / voucher. The letter should be printed and handed over to a transfer official. If you have booked a return transfer, you should print both confirmation letters. Passengers are asked to hold their travel documents (passport, I.D.) with them if transfer requires boarder crossing (all transfers except; from/to Zagreb, Split, Pula, Rijeka, Zadar) It is not possible to travel under the influence of alcohol or drink alcohol inside the buses. Toilet is not in use during transfer. All transfers will head directly to Novalja bus station. Accros the main bus station will also be the airport transfers departure point (marked on map below). At this location will be the following: Festival Wristband Exchange (Sat 27th – Mon 29th June 10:00am – 2:00am) Hideout Accommodation Check In Point Festival Shuttle Wristband Point (Sat 27th – Mon 29th June 10:00am – 2:00am)

A warm welcome to everyone! › www › festivals › ...A warm welcome to everyone! Hideout festival is about to start! What follows here are the last basic guidelines and information

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Page 1: A warm welcome to everyone! › www › festivals › ...A warm welcome to everyone! Hideout festival is about to start! What follows here are the last basic guidelines and information

A warm welcome to everyone!Hideout festival is about to start!What follows here are the last basic guidelines and information about:

1. TRANSFER FROM AIRPORT TO NOVALJA2. ACCOMMODATION / APARTMENTS3. FESTIVAL CAMP4. LOCAL TRANSFER / WRISTBANDS5 DEPARTING FROM NOVALJA6. IT’S GOOD TO KNOW7. HOUSE RULES /APARTMENTS8. CAMP RULES

1. ARRIVING TO NOVALJA WITH »HIDEOUT / COLLEGIUM« AIRPORT TRANSFER

EMERGENCY CONTACT NUMBER FOR AIRPORT TRANSFERS:+385 95 887 9853 ([email protected])

After arriving to the airport at the »Arrivals« find a member of the Collegium Team holding the board »Hideout Festival«, who will direct you to the bus. Bus will be marked with a HIDEOUT FESTIVAL and COLLEGIUM sign.

VERY IMPORTANT:Transfer duration depends on the ferry boat schedule and stopovers. There is a possibility of combining transfers (eg. Treviso - Marco Polo – Trieste - Novalja) if not enough passengers applied.

In case of any delay Collegium will not be held responsible for missed flights, trains, buses or any other mean of transport. Transfer changes are possible until 23th June 2015, after this date requests will not be processed any more.

If you miss your transfer because you are late, you will have to pay the full price for the next available transfer.

The coach will not wait in case of your plane delay.

Passenger can enter the bus only with a confirmation letter which received after booking / voucher. The letter should be printed and handed over to a transfer official. If you have booked a return transfer, you should print both confirmation letters.

Passengers are asked to hold their travel documents (passport, I.D.) with them if transfer requires boarder crossing (all transfers except; from/to Zagreb, Split, Pula, Rijeka, Zadar)

It is not possible to travel under the influence of alcohol or drink alcohol inside the buses. Toilet is not in use during transfer.

All transfers will head directly to Novalja bus station. Accros the main bus station will also be the airport transfers departure point (marked on map below).At this location will be the following:• FestivalWristbandExchange(Sat27th–Mon29thJune10:00am–2:00am)• HideoutAccommodationCheckInPoint• FestivalShuttleWristbandPoint(Sat27th–Mon29thJune10:00am–2:00am)

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2. CHECK-IN INTO THE ACCOMMODATION / APARTMENTS

EMERGENCY CONTACT NUMBER FOR ACCOMMODATON / APARTMENTS:+385 95 831 2515 ([email protected])

Check-inforalltheaccommodationwilltakeplaceintheCollegiumlocaltravelagencyinNovalja(ZrćeTravel),Slatinskabb,The GPS coordinates are: 44°32’42.17”N ; 14°53’36.71”E

FROM 1:00 PM TO 11:00 PM

If you intend to arrive after the check-in hours / require late check-in, please send us an e-mail ([email protected]).

Please note that NO CHECK-IN will take place after 11:00pm unless previously requested / notified.

When checking in please have prepared in advance:* BOOKING CONFIRMATION * PASSPORT or ID PHOTOCOPIES of ALL the guests staying in the accommodation (very important!!) * VOUCHER

After check-in, you will be escorted to the apartment, where you will have to pay the security deposit of 20€ -50€ per person depending of the cat-egory of your accommodation. The security deposite will be paid directlly to the apartment owner. We kindly ask you to prepare the exact ammount. The deposit will be returned to you from the apartment owner when checking out, unless there has been any damage to the apartments (according to the House Rules). The deposit can be paid in Euro, Croatian Kunas or English Pounds.

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1. Hideout festival wristband exchange2. Local bus wristband exchange / extra sales3. Festival Camp (Straško) info point4. Airport transfer departure point5. Accommodation check in point

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3. FESTIVAL CAMP

EMERGENCY CONTACT NUMBER FOR FESTIVAL CAMP (FROM 25.06.2015): +385 95 831 2515

Check-in into festival camp will take place at the Festival camp.

FROM 25.06.2015 TO 30.06.2015 FROM 1:00 PM TO 10:00 PM

The campsite is located around 20 minutes walk from Novalja bus station, and is served by a festival shuttle bus 24 hours a day in to the festival site and Novalja.

Please note the campsite has strict rules on check in and there is NO CHECK IN after 10:00 PM.

Your camping booking will include a tent which you will need to put up when you arrive.

If you arrive in to Novalja, then please head to the camping info point by Novalja bus station and they will check you in and arrange for transport to the campsite.

At the info point at the main bus station in Novalja, you will be redirected to yellow festival shuttle bus line, which will takes you to the campsite. The campsite is Camp Strasko which is located about 5 minutes drive from Novalja bus station: Camp Strasko, Zeleni put, 53291, Novalja, Croatia.

Please bring your accommodation voucher/ confirmation with you when you check in.

General campsite Information•Receptionopenfrom7:00am–10:00pm•Lockersavailableforpersonalbelongings•Phonechargingpointsavailable•Showersandtoiletsonsite•Drinkingwateravailable•Pleasebringyourowntent.Ticketsdonotincludethese.•Beautifulbeachsidelocation.•24hourshuttleservicetofestivalsite•Thereisnocampsitecarparkonsite,butthereisunsecuredparkingavailablenearby

CAMPING CHECK OUTYou will need to depart by midday of your day of departure. We do please ask that you leave the campsite as you found it, so please use the provided bins for rubbish and recycling.

If you have any questions, please feel free to ask at the campsite reception- they will be happy to help!

GENERAL CAMP INFORMATION:•24Hreception•Lockersforpersonalbelongings•Specialwristbandsforcamp•Chargersavailable(adaptersneeded)•Parkinginthecampsitenotallowed,unsecuredparkingareaoutsidethecampsite•Tapwater•Bringyourowntent,nopossibilityofrentingatentinthecamp•BEAWAREOF:HIGHTEMPERATURES/bringsuncream,hat,…•Beautifullocationnexttothesea

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4. FESTIVAL SHUTTLE – WRISTBANDS

EMERGENCY CONTACT NUMBER FOR FESTIVAL SHUTTLE (FROM 27.06.2015 ): +385 95 568 5867

•FestivalshuttlewillrunfromallthemajorlocaltownsintoZrceBeachwhereHideoutFestivalisbased•Unlimitedaccessonanyoftheroutes,soifyouhavefriendsstayinginanothertownyou’llbeabletovisitthemfornoextracost•Festivalshuttlerunsfrom1pmonthe27thJuneuntil8pmonthe5thJuly•UseyourwristbandtotakeyoutoyourfinaldeparturefromNovaljaBusStationwhicheverdayyouleave(pleasenotetheshuttlestopsrunningon 5th July)•Itwillnotbepossibletoentertheshuttlewithoutthewristband.Therewillbenopossibilitytobuyonlyonewayticketoronedaywrist-band. Beware, there will be no possibility to buy wristbands on the bus, but they will be able to purchase from the Festival Shuttle counter at the central bus station in Novalja•Ifafestivalshuttlepasshasalreadypurchasedinadvance,youcancollectyourwristbandatthe»FestivalShuttle«counteratthecentralbusstation in Novalja.

To avoid queuing on arrival, you can purchase the Festival Shuttle Wristband in advance from: http://j.mp/hideout-festival-shuttle

WE RECOMMEND:

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6. IT IS GOOD TO KNOWEMERGENCY CONTACT NUMBER FOR AIRPORT TRANSFERS: +385 95 887 9853EMERGENCY CONTACT NUMBER FOR ACCOMMODATON / APARTMENTS: +385 95 831 2515EMERGENCY CONTACT NUMBER FOR FESTIVAL CAMP (FROM 27.06.2014): +385 95 831 2515EMERGENCY CONTACT NUMBER FOR FESTIVAL SHUTTLE (FROM 28.06.2014): +385 95 568 5867

•CLIMATE,TEMPERATURE…ANDSUITABLECLOTHES:-…theaverageairtemperaturethistimeoftheyearis25-33°C,andtheaverageseatemperaturearound20-23°C.Westillrecommendthatyou bring along some warmer clothes (you never know).-…pleasedonotforgettobringsunlotion,sunglasses,sunhats,…•CURRENCY:KUNA(approximaterates:1£=10HRK;1EURO=7,6HRK,1USD=5.94HRK,…)ThereareCurrencyexchangeofficesataccomodationchek inpoint,banksandATMmachines….Allvenues,discotheques,restaurants…willaccept Kunas only. •MEDICALSERVICES:Allthecostofmedicalexpensesmustbepaidimmediately.Incaseofemergencydial112.Werecommendthatyoupurchasetravel insurance that covers the medical assistance abroad.•VALUABLES:wedorecommendthatyoudonottakeanyvaluableswithyouunlessnecessary.•TIMEZONE:TimezoneofCroatiaisGMT+1•LANGUAGE:TheofficiallanguageisCroatian,butmostpeoplespeak(decent)English.•SAFETY:Croatiaisarelativelysafecountry,butwestillrecommendthatyoulookafteryourpersonalbelongingsandyourluggage.Checkwiththeaccommodation owner if there is a chance of renting a safe.

7. HOUSE RULES / APARTMENTSWe want everyone to have fun at Hideout, but when you stay at accommodation booked through our platform, there are some general rules we have to enforce to ensure things run smoothly

•AlloftheaccommodationoptionsatHideouthavesomecommon‘HouseRules’,whicharedetailedbelow.Wedoaskthatyourespecttheserules,as failure to do so may result in your accommodation being cancelled. Should this happen, you would not be entitled to any partial refunds or any contribution towards further accommodation purchased. •Checkinforapartmentswillonlybefrom1:00pm–11:00pmonthedateofyourbooking.•Ifyouarearrivingonadifferentday/outofthecheckintimesyouwillneedtoletusknowbyemailinglatecheckin@novaljafestivals.com.•Checkoutwillbe10:00amonthedateofyourdeparture.•Onlyguestswhohavebeenproperlyregisteredandacceptthe‘HouseRules’canstayintheaccommodation.•Allguestsareresponsiblefortheirownbehaviourandareliableforanydamagescausedintheirproperty.

5. DEPARTING FROM ISLAND OF PAG / CHECK OUT On the day of departure you must vacate the apartment by 10 am. If your transportation (to the airport) is at later time the apartment owner will store your luggage upon request. When leaving, the apartment will be checked and you will be given back the security deposit paid at the arrival.

THOSE WITH AIRPORT TRANSFER FROM NOVALJA ALREADY PAID must be at least 30 min prior to departure of the bus on the Bus station in Novalja.

YoucanalsobookitintheCollegiumlocaltravelagency(Zrćetravel)inNovalja,, Slatinska bb ,

The GPS coordinates are: 44°32’42.17”N ; 14°53’36.71”E

If you have not booked your airport transfer and you want to have it arranged, we do recommend you to book it now online on:

http://j.mp/hideout-airport-transfers

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•NeitherHideoutFestivalnortheaccommodationownercanbeheldresponsibleforanylostorstolenbelongingsorvaluableswhilestayinginanyproperty.

We would like to acquaint you with the house rules to make your stay enjoyable. For all information please contact reception desk/owner/agency.

•OntheislandofPagyouwillbestayinginapartmentsinNovalja,StaraNovalja,Vidalići,Kustići,Zubovići,Metajna,Gajac,MandreandKolan.•Everyaccommodationhascommonhouserules,whichyouwillfindonthenextpage.Ifyoudonotobeythehouserulesyourstayatthataccommodation will be terminated immediately. Should this happen you will not be entitled to any refunds of the accommodation payment already made neither of the eventual costs that you could have with finding /booking a new accommodation.•Onlyguestswhohavebeenproperlyregisteredandwhoacceptedhouserulescanstayinourapartments.•Onyourdayofarrivalaccommodationisonlyavailableafter1pm•Ifyouplanonarrivingaftercheckinhoursonlyannouncedapartmentswillbeavailable.•Pleaseleavetheaccommodationby10:00amonthedayofdeparture.•Guestsareresponsiblefortheirownbehaviourandliableforanydamagescaused.•Owner/Agencyisnotresponsibleforanylostortheftofguests’personalbelongingsandvaluables.•Alltheaccommodationareequippedwithlinensandtowels,yetitisrecommendedtotakeanadditionaltowel,kitchentowels(incaseyouarestaying in apartment with kitchen)...solve the potential problems. All reclamation must be officialy signed from both side. The reclamation can be done also at the local agency / check in point. In case that the reclamation is not officially signed , no reclamation will be possible after the festival..

BASIC RULES OF BEHAVIOUR•Onlyguestswhohavebeenproperlyregisteredandwhoacceptedhouserulescanstayintheapartment.•Itisnotpermittedtobringanimalsexceptifpreviouslyarrangedwithreceptiondeskpersonnelorwiththeowner.•Itisforbiddentodestroyapartmentproperty,causenoiseordisturbotherguests.•Itisstrictlyforbiddentomakenoisefrom10pmto8am.•Guestsareobligedtoleaveapartmentinthesameconditionitwasupontheirarrival.•Itisforbiddentotaketowels,blanketsandotheritemsfromapartmenttothebeach.•Pleaselookaftertheapartmentproperty.Youareresponsibleforanydamagecaused.•Smokingisallowedonlyincommonrooms.Itisforbiddentosmokeinbedrooms.Pleaseobservethefireregulations!•Whenleavingapartmentclosewindowsandlocktheentrancedoor.Turnoffallelectricappliances(airconditioning,etc…),waterandgas.Takeout the trash.•Uponcheckingoutalltheapartmentsareinspectedbytheowner/agencypersonnel.•Returnapartmentkeys(orleaveitinthelock)whencheckingout.•Duringthesummerpleasethrowgarbageoutdaily.•Thereisasecuritydepositof20£or200KNperpersonasaninsuranceofpossibledisappearance,damagesanddestructionofapartment•Thesecuritydepositiseitherreturnedorretainedbytheowner/agencyasacompensationforpossibledamage.•Thehouserulesareanintegralpartofthetermsandconditionsthatguestsarerequestedtoreadandsignasanindicationoftheiracceptance.•Ifyouhaveanywishes,compliments,remarksorcomplaints,pleasecontactreceptiondesk/owner/agency.•Incaseofanycomplaintsclientsmustcallemergencynumberandadvertisethereposiblerepresentativefromthefestivalwhowilltrytohelpyouand solve the potential problems. Clients must fill the form at check in point which has to be signed from both side. In case that the reclamation is not officially signed, no reclamation will be possible after the festival.

8. CAMP RULES•Onlyguestscheckedinatthereceptioncanstayinthecampwhileminorsmustbeaccompaniedbyaparentorguardian.•Choiceofspaceinthecampisfree,exceptforthenumberedparts,thoughthespaceshouldbeusedrationally,takingintoaccounttheneedsofyour neighbors.•Itisstrictlyforbiddentospikenailsintotreesortodamagetheminanyway,carryingpebblesoffofthebeach,fencingthespotyouareinoranytypeofconstructionworkinyourspot.Standardizedfencemadeofreeduptoonemeterofheightarepermittedonlywiththewrittenapprovalbythe camp site Management. Owners of mobile homes can build wooden canopies only with the consent and approval of the camp site Management (it is necessary to send a draft with the specified dimensions and color - only white or wood color, to the camp site Management for approval).Not following these rules will prevent you from continuing your stay in the camp.•Checking-inisdonefrommiddayforguestsonthecampingspots•Campguestarekindlyaskedtoalwayscarrytheregistrationdocument,whichtheyhavereceivedbythecheck-in,withthemandpresentituponcamp staff request.

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•Motorvehiclesmayenterthecampbetween7amand11pmwiththeuseoftherampcard.Therampcardmayonlybeusedbytheguestwhoreceived it upon registration to the camp. The card should not be exposed to heat. Any damage to or loss of the card shall be charged.•Motorvehiclesmaynotbeparkedoutsidetheaccommodationunits.•Settingupofthetentandawningispermittedfrom7amuntil10pm.•Thenumberofthecampingspotthatyoureceivedatthereceptiondeskwhencheckinginshouldbedisplayedclearly.•Guestswhostayinthenaturist(FKK)partofthecampshouldfollowthestandardsofthenaturistcode–walkingaboutthenaturistpartofthecamp dressed is not allowed, apart from in some exceptional cases.•Startingafireintheopenisforbiddenbylaw,duetothedangerofthefirespreading.•Pleasebeconsideratetoothersanddonotmakeexcessivenoisethatcouldbotherotherguests,includingtheuseofradios,televisionsetsandmusical instruments; complete peace and quiet period in the camp is required from 11 pm until 7 am. A quiet afternoon period is in effect from 1 pm until 3 pm each day. Not following these rules will prevent you from continuing your stay in the camp.•MaximumspeedlimitforthevehiclesthroughtheCampis20km/h.Pedestriansinthecamphavetherightofwayinrespecttothevehicles.•Guestsshould takecareof the tidinessof thespace theyareusing.Pleasecollectyour trash inplasticbagsandplace these in thewastecontainers. Please leave the sanitary blocks you use as you would wish to find them, as a courtesy to your fellow holidaymakers. •Theinventoryofthemobilehomewillbecheckedonthedayofyourdeparture.Youwillbeheldfinanciallyresponsibleforanyestablisheddamageor loss.•Dogownersshouldreporttheirpetsatthereceptiondeskandshowtheirvaccinationcard.Dogownersshouldwalktheirdogsonaleash(andwithdogmuzzle)andtheyshouldkeepthemtiedintheirspace.Whenthepetsrelievethemselves,theownerspickupthewasteandcarefullydisposeofit, otherwise they will be charged for the cleaning. Not abiding by this rule poses a threat to the health, safety and enjoyment of others on the camp and will lead to a fine according to the valid pricelist.•Itisnotallowedwalkingdogswithoutleashes,takingthemintothereception,sanitaryblock,storesandtheareaofthebeach,whichisnotscheduled for the same.•Ifyoufindanyitemsthatmayhavebeenleftonthecampbyaccident,pleasebringthemimmediatelytothereceptiondesk.•Visitsarepermittedonlyifappropriatelyreportedattheentrance–receptiondesk.Forashorterstayinthecamp,thevisitorsshouldleaveavalid personal document at the entrance, which will be returned upon their exit from the camp. •Inthecaseofstayinginthecampforlongerthan2hours,thestaywillbechargedattheentrance.•Forconnectingtoordisconnectingfromtheelectricitysupplylines,pleaserefertothecampreceptiondesk.Thecontrolofthewiringisdonebythe responsible camp employee. Faulty wiring will be disconnected from the electricity supply network of the camp.•Youcandepositjewellery,moneyandothervaluablesatthereceptiondesk.Thisisstronglyrecommended,asthecampcannotbeheldresponsiblefor any items that have been lost or stolen.•Managementwillnotbeheldliablefortheft,accidentsordamagetopropertyorpersons,norwillbeheldliablefordamagecausedbythunderstorms,hail, falling trees, illness, including that of plants, epidemics, fire, natural disasters, etc.•Calculationandpaymentofservicesusedmaybedoneatthedateofdepartureoranyotherdaytill8:30pm.However,werecommendyoudoitonthe day prior to your departure in order to avoid unnecessary waiting.•Itisnotallowedwashingdishesorclothesinareasnotforeseenforsuchpurposes.•Staying,gatheringorspendingthenightonthebeachafter11pmisnotallowed.•Itisnotallowedtowashcarsorothervehiclesoncampgrounds.•Thebookofcomplaintsisatthereceptiondeskofthecamp.•Servicesandstaycanbedeniedtoguestswhodonotfollowthiscampordinanceaswellastotheguestswhobytheirbehaviordisturbthequietand bother other guests.

IF HOUSE / CAMP RULES ARE BROKEN, POLICE WILL BE INFORMED.

FOR ALL (ADDITIONAL) INFORMATION REGARDING YOUR ARRIVAL AND STAYING IN NOVALJA.PLEASE VISIT WEB PAGE http://hideout.novaljafestivals.com/ or contact us on [email protected]

RESPONSIBLE TOUR OPERATOR: Collegium Mondial Travel d.o.o., Šmartinska 152, SI-1000 LjubljanaLOCALTRAVELAGENTINCROATIA:CollegiumPutovanjad.o.o.,Tkalčićeva7/II,CRO-10000Zagreb

WE WISH YOU A PLEASANT STAY!!KIND REGARDS,COLLEGIUM