ACADEMIC REPORT WRITINGUHL 2332

Name ID

A STUDY ON THE IMPORTANCE OF COMMUNICATION SKILLS IN WORKPLACE

Noor Azizah bte Md Jenal SA10101

Nurul Nadhirah Hanis Roslan SA10035

Anisah Sajidah Binti Haji Saud SA10059

Group 1

One of the ways that can be made is to established the soft skills among the students

Background Research

INTRODUCTION

Many efforts have been made to ensure that employment statistic can be reduce over the

time.

The unemployment among graduates is considered one of the most popular issues of all

times.

the current trends in employer

decision making of finding employee

the main factor that driving the unemployment

provide suggestion and recommendation for the

graduate student to enhance their

communication skill

• What are the current trends in employer

decision making of finding employee?

• What is the main factor driving the unemployment?

• What are the suggestion for the graduate student to enhance their communication skill?

Objective & research question

Assessment Of Communications Skills In Manager Selection

Bambacas, M., & Patrickson, M. (2009).

Journal of Management DevelopmenT, 28, 109-120

Shows the rate of job demands have begun to decline.

They are not looked on the examination results of graduates, but they are looking for graduates soft skills.

As said by the journal Employers in industries such as retail and hospitality increasingly demand so-called soft skills, concerned with emotional and aesthetic labour (Bambacas and Patricson, 2009).

Literature Review

The Realistic Job Preview as a Persuasive Communication.Using training and development to recover failing projects.

Popovich, P., & Wanous, J. P. (1982). Kilkelly, K. (2011)

The Academy of Management Review, 7, 570-578 Human Resources Management International Digest, 19, 3-6.

The communication abilities of leadership teams are recognised as important in driving engagement (Popovich & Wanous, 1982).

Kilkelly (2011), who studied in this course, reported that the communication has been identified as an underlying factor associated with employee engagement

Literature Review

Development And Implementation On An Oral Sign-out Skills Curriculum

Leora. Horwitz, Tannaz and Michael (2007)

According to the Leora.

Horwitz, Tannaz and Michael

(2007), they suggest that to built

the communication skills is

through the mainstream class

and also need an assignment

which is we can practise through

the assessment by doing oral

presentation.

Literature Review

DATA COLLECTION METHOD

40 Respondent Employers In

The Area Of Kuantan

SurveyQuestionnaire

SAMPLE OF QUESTIONNAIRE

Data

Collection

Method

What are the most important skills or qualities you look for when hiring new employees?

In your opinion ,why graduates student still unsuccessful in finding a job?

Talk to the mirror can built communication skills

DATA COLLECTION METHOD

QUESTIONNAIRE

DATA COLLECTION METHOD

DATA COLLECTION METHOD

FINDING & DISCUSSION

The highest percentage employer’s real demand for

hiring the worker is a graduates that are educated with all or

most of the right skills for the job market which is 75% ., 25%

of employers agree that graduates that are educated

with some of the skills for the job market, not even one

employer agrees that graduates which are not educated with the right skills for the job market is

suitable to hiring them. 75%

25%

Skills Require At Workplaces

educated with all or most of the right skills for the job market

educated with some of the skills for the job market but not all the skills

not educated with the right skills for the job market

Finding & Discussion

Not enough

jobs

Do not hav

e the r

ight s

kills

Do not hav

e sufficie

nt educati

on

Do not hav

e exp

erien

ce

Do not well

in inter

views

Others0%

10%20%30%40%50%60%70%80%90%

100%

13

22

1015

24

3

27

18

3025

16

37

Mark Not mark

The main causes which contributes to the problem of graduates’ unemployment

QUESTIONNAIRE

The column chart above describes the main causes

that contribute to the problem of graduates’ unemployment.

Most of the respondents totally agree that, bad

performance in interviews is the main cause contributes to

the problem of graduates’ unemployment.

18

6

10

6

19

11

23

19 19

11

5 6 64

6

2 3 3

8

342 2 3

1

Suggestion and Recommendation for Graduate to Enhance Communication

Skills

Very agree Agree neither agree nor disagreeDisagree Strongly disagree

QUESTIONNAIRE

The graph shows the suggestions and

recommendations for graduates to enhance

communication skills among students. The respondents are strongly agreed that

engaging in presentations can built their

communication skills.

Conclusion RecommendationSkills and qualities required by employer when hiring a new workerThe employers agree that good communication skills are most important skills which they focused on when hiring new worker.Unavailable of the right skills are the main cause that contributes to the problem of graduates’ unemployment. Practicing in front of the mirror can enhance their communication skills.

Have enough knowledge and read more articles that related to our research study to find a suitable one that is relevant to our study

Learn more from literature about APA style, so it will be easy for to do the literature review

Co-operation and time management is very important to find the right respondents and also to distribute all the questionnaires

Conclusion & Recommendation

The End of SlidesThanks to Our Lecturer

Dr. Nik Aloesnita Nik Mohd Alwi