Skills for the Workplace

Skillsfor the Workplace

Winter – Spring 2021

Car r o l l Co mmunit y Co l l e g e | Co ntinuin g E duc atio n an d Trainin g

ADVANCED MANUFACTURINGDIGITAL FABRICATION

AutoCAD 1 - Basic 2D 88Learn the basic 2D features of the latest versions of AutoCAD. This introductory course covers drawing setup, basic construction and editing tools, layer management, object properties, basic annotation with text and dimensions, and an introduction to layouts and plotting. Students will be able to receive a free copy of the latest version AutoCAD from Autodesk (valid for three years).

# XXP-070 | $845 (includes fees: $835)

Online Start Anytime 3 months to complete

AutoCAD Fundamentals Certificate 88This Certificate training program covers all aspects of 2D Computer Aided Drafting and Design with the latest versions of AutoCAD. It also includes an introduction to basic 3D modeling concepts ensuring the graduate of this program will have a sound fundamental understanding of both 2D and 3D skills for working with AutoCAD. These three basic courses are essential for archi-tects, engineers, interior designers and all those involved in the production of technical drawings. Students will be able to receive a free copy of the latest version AutoCAD from Autodesk (valid for three years) at the time of enrollment. Instruc-tions on how to do this will be included in their welcome letter.



Introduction to 3D Printing3D Printing is not only the future - it’s now! Gain cutting-edge, hands-on 3D printing experience while learning the ins and outs of this proto-typing and additive manufacturing process. Use design software to create a viable 3D printed prototype while learning how to set up and calibrate a 3D printer. This class may use Google SketchUp, TinkerCad and Simplify 3D. No prior 3D printing, design or manufacturing experience necessary.

# DAP-811 | $109 (includes fees: $70)

A4 Fri | April 9 | 8 a.m. – 12:15 p.m. 1 session | Main Campus Instructor: Scott Gore

Libby Trostle

Vice President of Continuing Education and Training

Experts agree that investing in talent is vital to sustainable growth and to foster an organization’s ability to adapt in an increasingly uncertain business environment. Advantage C has partnered with organizations for almost 30 years to help them respond to workplace challenges and opportunities. Our innovative training, tools and services help individuals, teams and organizations achieve their potential, providing flexible ways to meet the demand for continuous development.

Our services—which include custom training, business consulting, professional coaching, facilitation and research-backed assessments—are available online as well as in-person and are designed to build employee skills, increase productivity and support the attainment of organizational goals.

We’re pleased to share this special edition of the College’s Continuing Education and Training schedule, which highlights a selection of courses created to meet your business needs, including a number of new offerings to help you emerge from the COVID-19 pandemic. We invite you to distribute these brochures to your employees and encourage their active participation in self-development.

Don’t see what you’re looking for? Our Advantage C team can deliver customized training to groups of employees on virtually any topic. To learn more, call us at 410-386-8095 or email us at [email protected].

We take pride in providing Carroll County with results-oriented workplace development solutions and look forward to partnering with you!

Carroll County residents: DEDUCT $10 per courseMaryland Non-Carroll County residents: DEDUCT $5 per courseMaryland senior adults pay fees only.

Carroll Community CollegeContinuing Education & Training: 410-386-8100

Register at www.carrollcc.edu/CETRegistration

1

Revit 1 - Introduction to Revit Architecture 88This course covers basic Revit Architecture BIM concepts. Topics include project creation, basic display concepts, components, levels, walls, doors, windows, floor and roof objects, stairs and railings, view properties, family components, dimensions, basic annotations, drawing sheets and plotting procedures. Students will be able to receive a free copy of the latest version Revit from Autodesk (valid for three years).



MANUFACTURING SKILLS

Introduction to Quality Management Systems 88Gain a comprehensive overview of the ISO 9001:2015 Standards, including family of standards, compliance factors, quality principles, the process approach, standard requirements, performance measures and more. Perfect as a refresher or as an introduction to QMS standards for individuals wishing to improve the effective-ness and efficiency of their organizations.

# VOC-737 | $285 (includes fees: $50)

A4 Thu | April 15 | 9 a.m. – 1:30 p.m.

1 session | Online Instructor: Camille Delmotte

Risk Management (Threats and Opportunities) 88Risk-based thinking is paramount to sound quality management systems. In the ISO 9001:2015 standards, organizations are tasked with raising awareness of potential risks and developing approaches to ensure preparedness. Learn how to determine and document the type and impact of threats and opportunities within an organization using a risk matrix and risk register, and develop mitigation approaches to reduce or resolve risk. Walk away capable of applying sound risk management principles to both strategic and operational risks.


A4 Tue | April 27 | 9 a.m. – 1:30 p.m. 1 session | Online Instructor: Camille Delmotte

WELDING

Basic WeldingThis course provides an introduction to gas and arc welding for beginning welders. Learn the safe and proper handling of welding equipment. Topics include welding and oxy-acetylene safety, electrode/filler metal selection, metal cutting techniques, and the basics of arc, MIG and TIG welding. The proper selection of appropriate welding process and electrode for various metals is also covered. Gain practical experience with welding equipment. For safety reasons, students must wear long sleeve shirt, long pants and hard shoes. Cost includes welding helmet and tools, additional personal safety equipment and basic tools.


A3 Wed, Thu | Feb. 17 – March 18 | 6 – 9:15 p.m.

10 sessions | Carroll County Career & Tech Center

Instructor: Johnathon Knouse

B3 Tue, Thu | March 30 – April 29 | 6 – 9:15 p.m.

10 sessions | Carroll County Career & Tech Center

Instructor: Michael Schweinsberg

Advanced Welding 2Hone your welding skills for a desired applica-tion and prepare for the American Welding Society (AWS) D1.1 Welding Certification Exam. Continue to practice your technique and prepare a test plate for evaluation as part of the exam. Supervision and feedback will be provided as you complete a project consistent with those found in the workplace and prepare for the exam. Test voucher included in course cost. Prerequisite: Basic Welding VOC-467.


A3PWC Mon, Tue | Jan. 11 – March 8* | 6 – 9:15 p.m. 15 sessions | Carroll County Career & Tech Center Instructor: Michael Schweinsberg *No class 1/18, 02/15

3D Printing

EMPLOYERS: Interested in helping your

employees jump- or re-starttheir education?

Contact us to arrange for

FREE ONSITE ACADEMIC ADVISING

SERVICES [email protected]

087-

05-2

1




2

Visit carrollcc.edu/CETregistration for complete course listings.

Certifi cation Prep courses include:

• ACA Adobe Illustrator• ACA Adobe Photoshop

• AutoCAD

• CompTIA A+ • CompTIA Network+• CompTIA Security+

• Microsoft Word MOS• Microsoft Excel MOS• Microsoft PowerPoint MOS• Microsoft Access MOS

All prep courses include an exam voucher.

Individuals with a current, valid CompTIAA industry certifi cation may be eligible for credit toward the Network Security or Cybersecurity credit programs.

082-

03-1

7-10

16 C

AR

Technology Certifi cations

Validate employee skills and earn industry certifi cations.

038-

03-2

0-07

19 B

TS

DIGITAL AND SOCIAL MEDIA

These courses can be taken individually or as part of the Digital and Social Media Professional Workforce Training Certificate. Visit www.carrollcc.edu/cecertificates for more details on earning a Workforce Training Certificate.

Introductory Seminar in Digital and Social Media 88X Part of a Workforce Training Certificate

A report by the Content Marketing Institute shows marketers favor social media marketing tactics over other forms by 87%, likely due to the high Return on Investment (ROI). Learn the basic tenets of digital and social media marketing, including establishing and building a consistent and bold brand across all media platforms. Students will receive instructions and a rubric for the final capstone projects including the development of a comprehensive digital and social media plan. First required course in the Digital and Social Media Certificate.


A3 Mon, Wed | Feb. 8 & 10 | 6:30 – 8:30 p.m. 2 sessions | Online Instructor: Galanda Bryan

Social Media Strategies and Tactics 88X Part of a Workforce Training Certificate

Analyze how social media tools serve as listening and outreach tools for building brand or cause awareness and promoting issues. Create a social media strategy to reinforce your brand online through tools such as social networks, internet forums, message boards, blogs, podcasts, and picture and video sharing. Create a written plan for achieving business goals through digital and social media strategies as an integral component of marketing campaigns. Focus on the elements of building a successful tactical social media roadmap, including the operational requirements for a successful social media presence. This is a hybrid class with an online component. Prerequisites: DAP-772 Introductory Seminar in Digital and Social Media. Second required course in the Digital and Social Media Certificate.


A3P Wed, Mon | Feb. 17 – March 8 | 6:30 – 8:50 p.m. 6 sessions | Online Instructor: Galanda Bryan

Social Media Analytics: Measuring and Assessing Metrics and ROI 88X Part of a Workforce Training Certificate

Learn how to measure and evaluate the impact of marketing, branding and outreach tactics to describe performance in relation to your goals. Examine quantitative and qualitative measure-ments to provide context for audience search trends, traffic and social behavior such as sharing content. You will learn how to develop and create reports that will develop your organization’s understanding, identify areas for improvement and ensure confidence in your ongoing social media strategy. This is a hybrid class with an online component. Prerequisite: DAP-837. Third required course in the Digital and Social Media Certificate.


A3P Wed, Mon | March 10 – 17 | 6:30 – 8:50 p.m. 3 sessions | Online Instructor: Galanda Bryan

Advertising on Social Media 88X Part of a Workforce Training Certificate

As the visibility of social media organic (free) posts decreases in social media feeds, organiza-tions must consider ways to increase their presence through social media paid advertising. Explore the trends of social media advertising and learn best practices for creating a strategy and the basics for getting started to advertise on Facebook, Instagram and Twitter. Prerequisite: DAP-775. Fourth required course in the Digital and Social Media Certificate.


A3P Wed, Mon | March 31 & April 5 | 6:30 – 8:30 p.m. 2 sessions | Online Instructor: Galanda Bryan

Digital and Social Media Program Capstone 88X Part of a Workforce Training Certificate

This capstone course is an in-depth review of the certificate program content. Students will present and defend a strategic digital and social media plan they plan to implement, manage and assess in their workplace. Faculty and peers will listen, ask questions, assess and provide feedback on the effectiveness of the plan and lessons learned. Last course in the Digital and Social Media Certificate. Prerequisites: DAP-772, DAP-837, DAP-775 and DAP-807. Final required course in the Digital and Social Media Certificate.


A4P Wed, Mon | April 7 & 12 | 6:30 – 8:30 p.m. 2 sessions | Online Instructor: Galanda Bryan

BUSINESSACCOUNTING AND FINANCE

Financial Bootcamp for Business Professionals 88Business professionals must understand the financials of their organization to be a true strategic partner and savvy decision-maker. Learn about the three major financial statements, common financial terms and their meanings, budgeting types and how to align them with the organizational mission and goals, using cost-benefit analysis for improved decision-making, and mitigating financial risk through policies and practices. Approved for 6.0 SHRM PDUs and 6.0 HRCI Business Credits.

# MGT-534 | $199 (includes fees: $30)

A4 Fri | April 2 & 9 | 9 a.m. – 12:30 p.m. 2 sessions | Online Instructor: Darlene Ely

COMMUNICATIONS

Business Writing 88The estimated annual cost of poor writing to U.S. businesses is $396 billion, according to author and writing expert Josh Bernoff. Yes, that is billion with a “B”. Writing is the primary way in which business gets done, which makes it one of the most important skills for individual and organi-zational success. The good news is that business writing is a skill that can be developed. This course is for all levels of workplace associates and provides practical information to help individuals express ideas efficiently and effectively. Brush up on essential grammar, punctuation and writing techniques to communicate clearly and with impact; explore email etiquette and tools; and learn strategies to plan, draft and edit important documents, including letters, memos, reports, contracts and manuals.


A4 Thu | April 8 | 9 a.m. – 4 p.m. 1 session | Online

Continuing Education and Training Programs and Employability Important Information: Passing a course or program may be the first step toward certification; however, there may be additional requirements for licensure and/or employment. It is the student’s responsibility to be aware of those requirements. For details visit carrollcc.edu/cecertificates.




3

GENERAL BUSINESS/PROFESSIONAL DEVELOPMENT

Enhancing Interpersonal Effectiveness and Teamwork through DiSC® 88 Employees of all levels can leverage the powerful DiSC® instrument to help deepen their understanding of themselves and others, making workplace interactions more effective and enjoyable. Gain insight into your own workstyle preferences and tendencies, learn about relating to others and identify actionable strategies to help improve interactions. The result is a more engaged and collaborative workforce that can spark meaningful improvement in culture and performance. Participants are required to complete an online DiSC® Assessment prior to the workshop.


A3 Tue | Jan. 26 | 9 a.m. – 4 p.m. 1 session | Online Instructor: Janet Ladd

Mastering Meetings in Today’s World 88“Too many meetings” is cited as the top time-waster by 47 percent of US workers, according to author Steven Rogelberg. You can break the cycle of bad meetings, whether you are designated to lead a meeting or are leading in the moment by influencing meeting discussions. Learn how to maximize meeting time in both virtual and in-person settings, putting an end to wasted time and unwanted costs for your business. Topics include methods to plan, organize and direct an effective meeting; how to create safety and engage meeting attendees; strategies to manage challenging people and situations; and making use of technology to maximize efficiency.


A3 Tue | Feb. 9 | 9 a.m. – 1:30 p.m. 1 session | Online Instructor: Michael Manion

NEW! Organizational Skills for the Overwhelmed88Make a significant and immediate impact on your daily productivity and effectiveness with new organizational skills. Identify old, non-productive habits and replace them with the proven habits of top achievers. Discover the key to defeating procrastination and focusing efforts on the most important tasks. The tools and techniques presented in this course will benefit you in both your professional and personal life.


A3 Wed, Thu | Feb. 17 & 18 | 9 a.m. – 12:15 p.m. 2 sessions | Online Instructor: John Egan

Mastery of Business Fundamentals 88Are you interested in acquiring practical business experience in strategic planning, manage-ment, and finance without enrolling in an MBA program? This course is for you! You’ll understand the significance of strategic planning and discover how external and internal environmental factors affect an organization. You’ll learn about organizational structures, performance measure-ments, financial investment models, budgeting, ethics, workplace politics, and more! This course will provide you with in-depth knowledge of the business environment.


A3 Online Jan. 13 – Feb. 19

B3 Online Feb. 10 – March 19

C3 Online March 17 – April 23

A4 Online April 14 – May 21

Certificate in Project Management 88Project management is one of the fastest paths to promotion by increasing your network through greater exposure. First, gain the skills, tools and templates to confidently develop and maintain a project. An overview of salaries, certification costs, education and experience requirements are provided. Then acquire a well-rounded knowledge of the five Project Management Processes relating to the Project Management Body of Knowledge Guide. This basic information will assist you in learning the beginnings of Project Management, whether you are interested in project management, in a project management field, or in any line of work. Finally, learn the ten Project management Knowledge Areas and their support role and relationships to the five Project Management Processes.


A3 Online Feb. 1 – April 30

A4 Online April 5 – July 2

The Complete Project Manager with CAPM and PMP Prep 88This is a comprehensive project management program for those who want to expand their knowledge and application of project manage-ment concepts. It is designed to create skills for today’s project practitioners and prepare them for either the CAPM® or PMP® certifications.

# XXG-125 | $2005 (includes fees: $1995)


License to Lead | Westminster, MD




4

NEW! Driving Change Through Data 88Build on the concepts learned in Getting Started with Data Collection and Analysis and Developing Impactful Data Visualization. Once you have collected, analyzed and presented data effectively, it is essential to keep the momentum going and use this data to drive change. Data, both quantitative and qualitative, is a key driver to effect change within an organization. Learn how to use ongoing data collection and analysis to ensure process improvement strategies are effectively enhancing identified business oppor-tunities. This is the third course in the Leveraging Data in Business Series.


A3 Wed | Feb. 24 | 9 a.m. – 1:30 p.m. 1 session | Online Instructor: Ron Cox

HUMAN RESOURCES

Understanding the Human Resource Function 88No matter what role you play in an organization, you are all affected by human resources. This course is designed to help people without experience in human resources to understand this very vital link in the organizational chain. It will prepare both managers and business owners to handle basic human resource functions in a way that will ensure the best possible result. In particular, attention is given to the hiring process, including ways to locate quality employees in a competitive labor market. Employee rights and the legal side of the human resource field are also covered.






LEVERAGING DATA IN BUSINESS MULTI-COURSE SERIESData-driven solutions drive better business. Organizations that leverage actionable insight from data achieve at least 25% improvement in revenue, customer satisfaction and cost reduction, according to Gartner, a global research and advisory firm. When leveraged effectively, data can serve as a foundation for building better customer experiences, improving operational efficiencies, and delivering better products and services. Designed for professionals from any field and in any industry, this multi-course series will help you learn to solve a broad range of problems using a variety of data analytics and visualization techniques.

NEW! Getting Started with Data Collection and Analysis 88The first step to leveraging data is determining the why, what and how. Learn to clarify your data analysis goals and then gather, describe and analyze basic business data. Working with a provided dataset, learn to leverage advanced Excel features, including pivot tables and graphs, to analyze business data. Working knowledge of Excel is required. This is the first course in the Leveraging Data in Business Series.


A3 Tue, Thu | Jan. 19 & 21 | 9 a.m. – 1:30 p.m. 2 sessions | Online Instructor: Ron Cox

NEW! Developing Impactful Data Visualizations 88Build on the concepts learned in Getting Started with Data Collection and Analysis. Once you have collected data and performed initial analysis, it’s critical that data is presented to stakeholders in a manner that highlights pressing business issues or results. Use data visualization strategies to present data in a way that captures stakeholder attention and creates a business case for change. This is the second course in the Leveraging Data in Business Series.


A3 Wed | Feb. 3 | 9 a.m. – 1:30 p.m. 1 session | Online Instructor: Ron Cox

Visit carrollcc.edu/CETregistration for complete course listings.

Certifi cation Prep courses include:

• ACA Adobe Illustrator• ACA Adobe Photoshop

• AutoCAD

• CompTIA A+ • CompTIA Network+• CompTIA Security+

• Microsoft Word MOS• Microsoft Excel MOS• Microsoft PowerPoint MOS• Microsoft Access MOS

All prep courses include an exam voucher.

Individuals with a current, valid CompTIAA industry certifi cation may be eligible for credit toward the Network Security or Cybersecurity credit programs.

082-

03-1

7-10

16 C

AR

Technology Certifi cations

Validate employee skills and earn industry certifi cations.

038-

03-2

0-07

19 B

TS

071-

09-2

1

DID YOU KNOW?

Most of our ONLINE CLASSESare held via a

LIVE MEETINGwith your favorite

instructor(s).




5

Preventing Sexual Harassment in the Workplace 88A safe and respectful work environment, free of harassment, is critical to workplace productivity and employee wellbeing. This course, appropriate for managers of all levels, will address what sexual harassment is and how to identify it, laws that prohibit sexual harassment in the workplace, how to proactively intervene against sexual harassment and ensure legal compliance, and strategies to promote an inclusive and respectful work culture.


A3 Tue | Feb. 23 | 9 a.m. – 1:30 p.m. 1 session | Online Instructor: Anthony George

Professional in Human Resources (PHR®) Exam Prep 88Learn about human resource management and prepare for the PHR® Exam in this self-paced online course. This course weaves together solid human resource principles, timely research and recent events, such as the latest rise in unemployment and financial problems facing the U.S. and other countries. This course highlights important challenges facing managers and employees in today’s business climate. Case studies explore real companies and organizations in-depth and delve into some of today’s most effective, unique approaches in dealing with HR issues. Study materials to help prepare for the PHR® Exam are included. The PHR® Exam Study Guide will be utilized to supplement the Human Resource Management textbook and provide review materials for exam prep. Upon completion, students will have the skills necessary to serve as Human Resource Managers, as well as the preparation needed to sit for the PHR® (or SPHR®) exam. Course includes 135 hours of instruction. Content is available for 12 months.

# XXP-073 | $2,460 (includes fees: $2,460)


MANAGEMENT & LEADERSHIP

MANAGEMENT DEVELOPMENT CERTIFICATEThese courses can be taken individually or as part of the Management Development Workforce Training Certificate. Visit www.carrollcc.edu/cecertificates for more details on earning a Workforce Training Certificate.

Leading High Performance Teams 88X Part of a Workforce Training Certificate

Transform your team into a high performing one! Learn the basics of team dynamics, the stages of team formation and how to utilize individual strengths for the benefit of the whole. Explore your own leadership style and its impact on team performance.


A4 Tue | April 20 | 9 a.m. – 4 p.m. 1 session | Online Instructor: Michael Manion

Management Basics: Foundations for Success 88X Part of a Workforce Training Certificate

Get the core skills you need to ensure success as a manager or front-line supervisor. Learn about the role of a manager and contemporary management theories. Topics include team building, relationship building, communications, delegation, professionalism and ethics.

# MGT-410 | $209 (includes fees: $60); includes text

A3 Tue, Thu | Feb. 2 & 4 | 11:30 a.m. – 4:30 p.m. 2 sessions | Online Instructor: Michael Manion

Building a Winning Team: Interviewing, Selecting & Hiring Employees 88X Part of a Workforce Training Certificate

Building a successful team begins with effec-tive interviewing and hiring processes. Learn behavioral interviewing techniques, how to spot red flags in the application process, how to objectively review candidate interviews and ways to effectively orient newly hired employees to your organization.


A3 Thu | Feb. 11 | 9 a.m. – 4 p.m. 1 session | Online

Take the Lead!Sharpen your leadership skillswhile improving yourmarketability as a professional. This online, comprehensive program features seven video-based modules to enhance your personal leadership eff ectiveness while strengthening your team. You will earn:2.0 Continuing Education Units HR Leaders will earn:20 SHRM PDUs20 HRCI Business Credits

Online | Starts monthly on the 1st

Seven modules | # MGT-522$795 Carroll County residents

$805 Non-Carroll County residents(includes fees: $587)

LeadershipAcademy

See full course description with module topics and register online atwww.carrollcc.edu/CETregistration

or call 410-386-8100.071-08-21-1020

Off ered in partnership with John Kennedy




6

Leading Change in the Workplace 88X Part of a Workforce Training Certificate

When faced with change, you have one of three choices: lead, follow or get out of the way. Choose to lead! This course will help managers deal with change in the workplace, both person-ally and as leaders of their teams. Topics include understanding the positive and negative effects of change, learning personal responses to change, leading employees through change, seeing change as an opportunity and communicating during change.


A3 Tue | March 9 | 9 a.m. – 4 p.m. 1 session | Online Instructor: Michael Manion

HR Legal Issues for Managers 88X Part of a Workforce Training Certificate

Learn about the human resource function and legal issues that impact a manager’s role. Get an overview of the major employment laws and work with case studies to apply the principles learned. Approved for 6.0 SHRM PDUs and 6.0 HRCI General Credits.


A3 Thu | March 11 | 9 a.m. – 4 p.m. 1 session | Online Instructor: Anthony George

Conflict Management 88X Part of a Workforce Training Certificate

Create a climate of collaboration. Learn about the five conflict management styles, identify your individual style and learn which conflict management styles are most effective in various situations. Explore benefits and outcomes of conflict that is well managed. Course cost includes assessment.


A3 Tue | March 16 | 9 a.m. – 4 p.m. 1 session | Online

Fostering Diversity in the Workplace 88X Part of a Workforce Training Certificate

Learn how people from different backgrounds, generations and experiences contribute to the richness and competitive edge of an organization. Explore ways to create an atmosphere of inclu-sion, understanding and appreciation – fostering an environment of creativity, collaboration and overall team performance.


A3 Wed | March 31 | 9 a.m. – 4 p.m. 1 session | Online

Communication Skills for Managers 88X Part of a Workforce Training Certificate

Managers must be effective communicators at all levels of the organization. Whether communi-cating to your team members, peers or your own manager, this course will help you hone both your communication and influencing skills, and help you deliver the right message for winning outcomes.


A4 Wed | April 7 | 9 a.m. – 4 p.m. 1 session | Online

MANAGEMENT AND LEADERSHIP

360-Degree Leadership Learning Experience 88Building a culture of feedback throughout your organization can lead to improved performance and business capacity – especially when it starts at the top. Appropriate for high-potential managers primed for advancement to more seasoned executives seeking new insight, this unique learning experience provides the opportunity to participate in a 360-degree feedback process using the research-backed DiSC® 363 instrument. Learn how to choose raters to support a constructive 360-degree feedback process and, upon assessment completion, interpret results and develop an action plan with immediate strategies to elevate leadership and organizational effectiveness.


A3 March 17 & April 14 | 2 sessions Wed | March 17 | 9 – 11:15 a.m. Wed | April 14 | 9 a.m. – 4 p.m. Online Instructor: Janet Ladd

NEW! Cultural Awareness and Sensitivity in the Workplace 88Culture is the lens through which humans perceive the world around them. Culture is also instrumental in the way people think, talk and act among other things. In the workplace, cultural factors determine employees’ thought processes, creativity, problem solving, decision making and so on. Learn about culture and its effect on people’s communication, behavior, learning and working styles. Learn about cultural values and how they can give rise to cultural differences and misunderstandings. Review cultural competency, ethnocentrism and ways to understand and combat cultural conflicts.


A3 Wed | Feb. 10 | 9 a.m. – 1:30 p.m. 1 session | Online

Effective Performance Appraisals 88X Part of a Workforce Training Certificate

Learn the factors that affect employee perfor-mance: how to document both good and poor performance, how to create SMART goals and how to write employee development plans that motivate. Rater errors, pitfalls to avoid, and tips for conducting a successful appraisal meeting will also be discussed. Essential training for managers and supervisors.


A3 Tue | Feb. 16 | 9 a.m. – 4 p.m. 1 session | Online

Coaching Employees to Peak Performance 88X Part of a Workforce Training Certificate

Raise the bar on employee performance! Learn the manager’s role as a coach, the facets of performance coaching, how to diagnose performance issues, elements of coaching conversations, and explore ways to reward and recognize employee progress. Recommended for managers and supervisors.


A3 Thu | Feb. 25 | 9 a.m. – 4 p.m. 1 session | Online Instructor: Deb Neely

Managing Using Emotional Intelligence 88X Part of a Workforce Training Certificate

Learn about the power of Emotional Intelligence (EI) and its effect on employee engagement, motivation, productivity and retention of top talent in your organization. Explore Emotional Intelligence theories and assess and learn your own EI style. Identify your areas of strength, as well as opportunities for improvement. Course cost includes assessment.


A3 Thu | March 4 | 9 a.m. – 4 p.m. 1 session | Online




7

087-

03-2

1-11

20 C

AR

NEW! Leadership Peer Advisory Group (LPAG)Surround yourself with a select group of high-achieving, dedicated peers.

Are you an executive, business owner, government director, unit lead or senior HR professional feeling the weight of doing business in a radically disrupted environment? You are not alone.

Join a circle of allies supporting

you in a structured, safe forum to:

• Discuss your most pressing

challenges and opportunities

• Vet organizational decisions

• Leverage strengths

• Discover blind spots

• Learn new concepts

• Collaboratively create solutions to

your biggest business problems

Benefi ts of becoming

an LPAG member:

• Accelerate your mastery

• Mature as a leader

• Improve your decision-making

• Gain access to resources

• Outperform similar organizations

How is LPAG diff erent from other business groups?This unique learning experience diff ers from a local

networking or business group as it includes individuals

selected from a cross-section of diverse organizations

to ensure no competing businesses or vendor/client

relationships. Interactions are structured, confi dential

and supported by a skilled facilitator. Group sessions

are supplemented with formal training and 1:1

executive coaching.

An in-house option is available for organizations who prefer to form a group comprised exclusively

of their own internal leaders/professionals.

For details, visit www.advantage-c.com/LPAG.

Advantage C is now accepting applications for a Fall LPAG cohort.

Contact us at 410-386-8095 or [email protected] for more information.




8

NEW! The Grit Plan for Women in the Workplace: How to Build Grit in Yourself and Others 88What does it look like to live with grit? How do you build it in yourself and others? Women today are juggling work, home and – oh yeah – a pandemic. Stress and anxiety can lead to burnout and bad decisions. Grit can get you through it all! Learn how to build grit within yourself and help others develop it too. Appropriate for women leaders, whether you have the formal title or not, this course will help you create a Grit Plan to support positive change.


A3 Tue | Jan. 12 | 9 a.m. – 1:30 p.m. 1 session | Online Instructor: Deb Neely

NEW! Leading in a VUCA World 88Few would dispute that today’s world is VUCA

– volatile, uncertain, complex and ambiguous – and it is clear that the classic models of leadership are no longer enough. Now more than ever, there is a critical need for leaders to steady the ship, effectively evaluate and communicate what needs to be done, and then set a course with all hands pulling toward a common vision. Devel-oped for individuals exercising organizational leadership in the midst of today’s constantly changing environment, this course will help individuals respond versus simply react to social, economic and environmental challenges.


A4 Tue | April 6 & 13 | 9 a.m. – 2:30 p.m. 2 sessions | Online Instructor: Paul Kazyak

Negotiating for Winning Outcomes 88Strengthen your skills to negotiate and advocate for you and your team during times when there are limited resources, competing demands, and differences of opinion. Learn to identify the other party’s decision-making criteria, objections and fears and effectively address them to achieve winning outcomes.

# MGT-148 | 135 (includes fees: $30)

A3 Thu | March 18 | 9 a.m. – 4 p.m. 1 session | Online

Non-Profit Management 88Examine the fundamental principles of nonprofit management, explore the roles and responsibili-ties of a nonprofit board of directors and the management team, discover the essential aspects of fundraising, and become acquainted with the fundamentals of the budgeting process.

# XXG-173 | $2305 (includes fees: $2295)


LEADERSHIP FOR THIS NEW WORLD SERIESLeaders at every level of an organization are finding themselves in uncharted territory, which makes this both a scary and exciting time to be a leader! This is an excellent opportunity for individuals to add new valuable skills to the ones they already have. This unique learning experi-ence, delivered through a series of 90-minute virtual “micro-learning” segments within six individual courses, explores best practices of leadership and enables you to lead yourself and others today and beyond.

NEW! The Self-Aware Leader 88In study after study, real-life example after real-life example, it has been shown that the foundation of successful leadership is self-awareness. Gain increased clarity on why you choose to lead, review what’s required of a leader in today’s demanding world and develop your personal leadership brand. This is the first class in the Leadership for This New World Series and is a prerequisite for the second class, Building Safety and Trust.


A3 Fri | Jan. 15 – 29 | 11 a.m. – 12:30 p.m. 3 sessions | Online Instructor: Ed Stern

NEW! Building Safety and Trust 88Leadership begins within by understanding who you are and why you want to lead. Then it’s all about moving outwards, and the first step is creating an environment where people can thrive and be their best selves. A leader’s most important job is to build a culture of safety and trust. It’s not magic, but rather about paying attention to the small behaviors every day and being intentional about how you communicate. Get this right and it is so much easier to move forward into the subsequent challenges of devel-oping vision, strategy, systems and processes. This is the second class in the Leadership for This New World Series and is a prerequisite for the third class, Focus, Resilience and Essentialism.


A3 Fri | Feb. 5 – 19 | 11 a.m. – 12:30 p.m. 3 sessions | Online Instructor: Ed Stern

Preventing Sexual Harassment in the Workplace 88A safe and respectful work environment, free of harassment, is critical to workplace productivity and employee wellbeing. This course, appro-priate for managers of all levels, will address what sexual harassment is and how to identify it, laws that prohibit sexual harassment in the workplace, how to proactively intervene against sexual harassment and ensure legal compliance, and strategies to promote an inclusive and respectful work culture.


A3 Tue | Feb. 23 | 9 a.m. – 1:30 p.m. 1 session | Online Instructor: Anthony George

NEW! Promoting Racial Equity and Justice at Work 88Recent racial incidents and consequent protests around the U.S. have initiated a new awareness regarding systemic racism. Most organizations are revisiting their D & I policies to include people of color (POC) and starting productive conversa-tions about race in the workplace. Employers are willing to learn what it means to be an ally and listen to the lived experiences of their employees of color. Talk about inclusion from a race perspective. Learn strategies to have construc-tive conversations about race while listening empathetically to POC in the workplace. Learn how to assess racial diversity and inclusion in your organizations, as well as promote racial equity and justice individually and institutionally.


A3 Wed | March 10 | 9 a.m. – 1:30 p.m. 1 session | Online

NEW! Turning Incivility into a Respectful, Thriving Work Culture 88Incivility is on the rise, especially in the American public arena. It is exemplified in the news and entertainment media, political discourse and people’s daily conversations. When social and cultural factors make uncivil speech and behavior acceptable, they tend to seep into the workplace as well. With the U.S. becoming more and more politically polarized, it is imperative to recognize incivility and address ways to mitigate it within organizations. Discuss workplace incivility and the ways in which it can manifest itself explicitly and implicitly. Learn how incivility can lead to a hostile workplace environment causing decreased morale and productivity. The impact of incivility will be shown at both the individual and organizational levels, and strategies will be suggested to check uncivil behaviors and foster civility the workplace.


A3 Wed | Jan. 27 | 9 a.m. – 1:30 p.m. 1 session | Online




9

NEW! Focus, Resilience & Essentialism 88Once a leader is clear on their “why” and as they are building a safe and trusting environment, the most effective and inspiring leaders invite others in to help define vision and develop operational readiness. Interestingly, it’s not about getting buy-in, but about getting input so that everyone on the team has a feeling of being involved. Look at strategic planning in today’s VUCA (Volatile, Uncertain, Complex, Ambiguous) world, and how it puts emphasis on flexibility and iterative prac-tices. Finally, look at what it means to practice essentialism and how being intentional with your time helps everyone stay focused on the most important activities, thereby achieving mission and reducing scope creep. This is the third class in the Leadership for This New World Series.


A3 Fri | March 5 – 19 | 11 a.m. – 12:30 p.m. 3 sessions | Online Instructor: Ed Stern

SALES & SERVICE

DOMINATING SALES RESULTS IN A CHANGING WORLD SERIESBuild strategies for success in a world that is changing in this three-course series designed for sales representatives, managers and execu-tives. Individuals will also receive one-hour, 1:1 coaching after each course (3 hours total) to ensure program learnings are translated into actionable strategies to improve personal sales performance.

NEW! The 4 Sales Imperatives in a Changing World 88Sales representatives, sales managers and senior executives will learn how to thrive in the post-COVID-19 environment. This module addresses methods to identify and generate interest from high-value clients, and how to structure a sales team and support personnel for maximum revenue gain quickly by adapting to changes in the marketplace. Discuss ideas for building a pipeline, accurate forecasting and tracking business opportunities. Individuals will receive one-hour, 1:1 coaching after this course to ensure learnings are translated into actionable strategies to improve personal sales performance. This is the first course in the Dominating Sales Results in a Changing World Series.

# MKT-008 | $289 (includes fees: $230)

A3 Mon | Jan. 11 | 9 a.m. – 1:30 p.m. 1 session | Online Instructor: Bob Clemens

NEW! Improving Sales Effectiveness Through DiSC® 88Successfully create customer-centric interactions that improve results. Using the DiSC® Sales Profile, you will explore your own sales style and how your strengths and potential vulner-abilities influence your selling behaviors. Learn to recognize behaviors for each buying style and gain strategies to adapt your style to meet unique customer needs. Individuals will receive one-hour, 1:1 coaching after this course to ensure learnings are translated into actionable strategies to improve personal sales performance. This is the second course in the Dominating Sales Results in a Changing World Series.


A3 Mon | Jan. 25 | 9 a.m. – 1:30 p.m. 1 session | Online Instructor: Bob Clemens

NEW! The Art of the (Post-COVID19) Deal 88Craft a winning sales strategy for every oppor-tunity in the pipeline by building off of the 4 Imperatives and your DiSC® Sales Profile covered in the first two courses in the series. Individuals will receive one-hour, 1:1 coaching after this course to ensure learnings are translated into actionable strategies to improve personal sales performance. This is the third course in the Dominating Sales Results in a Changing World Series.


A3 Mon | Feb. 8 | 9 a.m. – 1:30 p.m. 1 session | Online Instructor: Bob Clemens

High School Diploma Options for Adults Improve your business’ bottom line by boosting your employee’s basic skills. Improve their ability to work as team members, implement new technologies, and think critically and problem solve. The Adult Education Programs include High School Diploma Options, English for Speakers of Other Languages and family literacy. For details on Adult Education Programs call 410-386-8630.

087-02-21-1220 BTS

Transform Your TeamWouldn’t it be nice if your colleagues had their needs written all over them?

To know that your manager focuses on results?

Or that your new direct report values collaboration?

Would it make your job easier and more satisfying?

We can help!

Contact Advantage C to learn how the Everything DiSC® suite of tools can deepen self-awareness, inspire appreciation of others, elevate leadership performance and foster eff ective collaboration in the workplace.

410-386-8095

[email protected]

Advantage-C.com




10

COMPUTERS & TECHNOLOGYADOBE CREATIVE CLOUD

Photoshop Level 1Customize and edit photos like a pro! Under-stand image file types and apply basic photo editing features such as cropping and red eye reduction. Learn to utilize features such as layers, masking and gradients. Discover shortcuts to increase your productivity. Highly recom-mended: Familiarity with basic computer skills, including keyboard and mouse. Mac computer experience preferred but not required. This course utilizes Adobe Photoshop CC.

# DAP-185 | $159 (includes fees: $60) plus text

A3B Mon, Wed | Jan. 11 – 20* | 6:30 – 8:50 p.m. 3 sessions | Main Campus Instructor: Lara Benstein *No class 1/18

PhotoShop Level 2Unleash your photo creativity! Create impact with filters by altering lighting effects and changing backgrounds. Apply transparent areas in images to be used with other applications. Learn to retouch and restore old damaged photographs. Isolate image areas by creating and saving masks with specialized tools, commands, modes and layer elements. Learn to adjust the print settings for maximum output from your printer. Prerequisites: Photoshop Level 1 or equivalent experience. Mac computer experience preferred but not required. This course utilizes Adobe Photoshop CC.


A3BP Mon, Wed | Feb. 1 – 8 | 6:30 – 8:50 p.m. 3 sessions | Main Campus Instructor: Lara Benstein

Illustrator Level 1Create a variety of graphic designs such as logos and advertisements with Adobe Illustrator. Topics include creating logos with shapes and custom paths, using gradients to enhance graphics, manipulating text, importing graphics and creating advertisements. Highly recom-mended: Basic keyboard and mouse skills and experience with Windows-based programs. Mac computer experience preferred but not required. This course utilizes Adobe Illustrator CC.


A3B Mon, Wed | March 1 – 8 | 6:30 – 8:50 p.m. 3 sessions | Main Campus Instructor: Lara Benstein

Illustrator Level 2Take your Adobe Illustrator skills to the next level! Work with advanced features such as blending shapes and colors, applying appearance attributes and graphic styles, and utilizing type, brushes, symbols and layers. Learn to combine Illustrator graphics with other programs and how to import from Photoshop. Prerequisites: Illustrator Level 1 or equivalent experience. Mac computer experience preferred but not required. This course utilizes Adobe Illustrator CC.


A4BP Mon, Wed | April 5 – 12 | 6:30 – 8:50 p.m. 3 sessions | Main Campus Instructor: Lara Benstein

InDesign Level 1From ads to flyers to booklets, design and produce professional print documents and layouts. Learn to manipulate text, shapes, colors and frames to create eye-catching print products using hands-on, interactive exercises. Topics include program navigation and integration with Illustrator and Photoshop, working with text, setting up documents and working with frames and color. Highly recommended: Experience with Windows-based programs and mouse skills. Mac computer experience preferred but not required. This course utilizes Adobe InDesign CC.


A3B Mon, Wed | Feb. 15 – 22 | 6:30 – 8:50 p.m. 3 sessions | Main Campus Instructor: Lara Benstein

CODING & PROGRAMMING

Programming for Non-Programmers Certificate 88With virtually every organization involved with or dependent on programming, managing or working with programmers is an important part of your toolkit. If you wish to communicate technically with programming teams or wish to code a bit yourself, this certificate is for you. Learn how programming works including processes, timelines and how projects are planned. Then, learn the basic concepts of programming so you can communicate more effectively with program-mers and techies. Finally, pick up communication strategies to make your projects more successful to create a win-win situation for you and your programmers.

# COD-003 | $505 (includes fees: $278)



How Programming Works 88With virtually every organization now involved or even dependent on programming, managing or working with programmers is now an important part of your toolkit. Gain a basic understanding as a non-programmer of how programming works, the programming process, project timelines and ways you can help your techie or tech team in project success. Learn what you need to know as a non-programmer to successfully work with or manage the project in terms of budget, personnel and timelines.


A3 Online March 1 – 26

A4 Online April 5 – 30

Basic Programming Concepts 88Learn to communicate technically with programming teams and to code a bit yourself. As many programming languages are very similar, knowing what is common between all program-ming languages will help non-programmers communicate more efficiently with programmers, and help aspiring programmers get started or transition into any programming language.


A3 Online Feb 1 – 26

A4 Online May 3 – 28

Communicating with Programmers 88Discover win-win tips to communicate with programmers to make your project go more smoothly and efficiently. Just one tip could make the difference between a timeline being met or a misunderstanding being clarified. Every occupation has some unique characteristics, terms, approaches, ways of thinking and profes-sional motivations. Come away with strategies for communicating with your techie, consultant or tech team for a win-win working relationship.



B4 Online June 7 – July 2




11

CIW JavaScript Specialist 88The CIW JavaScript Specialist course teaches developers how to use the features of the JavaScript language to design client-side, platform-independent solutions. Students will also understand and use the most popular applications of JavaScript. These specialized web language skills can help you begin or grow a career in advanced web development and technologies.



Introduction to Python 3 Programming 88The Python programming language was devel-oped to provide a way to develop code that’s easy to create and understand. While Python contains the same basic structures as other languages, it also offers unique functionality that makes your life as a programmer easier. Learn to create basic programming structures including decisions and loops. Move on to more advanced topics such as object-oriented programming with classes and exceptions. Explore unique Python data structures such as tuples and dictionaries, and learn how to create Python programs with graphic elements that range from simple circles and squares to graphical user interface (GUI) objects like buttons and labels. Whether you’re interested in writing simple scripts, full programs or graphical user interfaces, this course will give you the tools to use Python with skill and confidence.

# CMP-017 | $129 (includes fees: $105)





Introduction to PHP and MySQL 88Learn how to create an interactive website, allowing visitors to post and retrieve information provided by you or your site’s visitors. In this six-week online course, you will create dynamic web pages using the PHP programming language and the MySQL database server. Learn how to develop a complete content management system web application. Additional topics include adding to an online database, searching posted data, creating useful code templates and creating meaningful reports.






COMPUTER APPLICATIONS

Introduction to ComputersWhat are computers all about? Explore the basics of operating a personal computer. Learn to navigate within Microsoft Windows, work with documents and files, do basic word processing and explore the Internet. This practical and simple course gives students (no matter how old or young) the information needed to get started in the world of computing - and now includes topics previously covered in Introduction to Windows - all in one course! No prior computer experience needed. This course utilizes Microsoft Windows 10.

# XXZ-577 | $175 (includes fees: $165)

A3 Mon – Thu | Jan. 25 – 28 | 6 – 9:15 p.m. 4 sessions | Main Campus Instructor: Jay Zeminski

A4 Mon – Thu | April 12 – 15 | 6 – 9:15 p.m. 4 sessions | Main Campus Instructor: Jay Zeminski

Introduction to Computer Graphics 88Understand the concept of using the computer as a tool in the graphics industry. Develop your knowledge of graphic design and apply that knowledge through the use of design and layout software. Demonstration of advanced subjects are included as part of a survey of the computer graphics industry. Contact Program Manager for details. Co-listed with credit.

# CMP-022 | $448 (includes fees: $30) plus text

A3B Tue, Thu | Feb. 2 – May 20* | 9:30 – 10:50 a.m. 30 sessions | Online *No class 3/23, 03/25

Keyboarding 88Learn touch-typing or improve your existing typing skills. Use the Keyboarding Pro 5 program, a typing tutorial designed for personal computers, to learn how to touch-type, i.e., to type text you read without looking at your keyboard. Learn how to create, edit and save word processing documents. As you improve your typing speed and accuracy, use the word processor’s timed writing feature to hone your skills. Learn posture tips to minimize fatigue and help prevent carpal tunnel syndrome. By the end of the course, you’ll know how to touch-type the alphabetic, numeric and symbol keys; create, save and edit word processing documents; and successfully take a timed writing test during a job interview.






Word Level 1 88Learn to use many of the most powerful yet underused features in Microsoft Word to save you time. For beginners and those with experience. Topics include creating, modifying and format-ting documents, creating bulleted and numbered lists, setting tabs and working with tables. Highly recommended: Experience with mouse, keyboard and Windows.


A3 Tue, Thu | Jan. 12 – 19 | 6:30 – 8:50 p.m. 3 sessions | Online Instructor: Michele Swing

Word Level 2 88Take your Word skills to the next level. Learn to develop and implement text styles, set up mail merges and utilize templates. Additional topics include setting up columns and sections, managing long documents, adding graphics and clip art, and working with common document types such as newsletters, brochures and manuals. Prerequisite: Word Level 1 or equivalent experience.


A3P Tue, Thu | Feb. 9 – 16 | 6:30 – 8:50 p.m. 3 sessions | Online Instructor: Michele Swing

071-

09-2

1

DID YOU KNOW?



instructor(s).




12

Microsoft Office Skills: Building a Strong Foundation 88Are you new to Microsoft Office? Or, are you looking to update your knowledge for your current job or a new one? This in-depth course will equip you with a solid foundation of the most relevant features for three key Office applications: Word, Excel and PowerPoint. Learn how to create basic documents using Word, work with numbers and spreadsheets in Excel, and generate basic presentations with PowerPoint. Highly recommended: Experience with mouse, keyboard and Windows.


A3 Mon – Thu | Feb. 8 – 11 | 9:15 – 11:45 a.m. 4 sessions | Online Instructor: Jay Zeminski

A4 Mon – Thu | April 19 – 22 | 6 – 8:30 p.m. 4 sessions | Online Instructor: Jay Zeminski

Introduction to Microsoft Project Management 2019/Office 365 88Discover how to effectively plan, implement, and control projects using Microsoft Project 2019. From sequencing tasks, producing a baseline, and assigning resources and costs, to tracking progress and revising your project plan, Microsoft Project can help you organize all your project’s details. Armed with this information, you will avoid stalling or overloading your schedule. If you encounter trouble, you will know how to best utilize Project 2019 to get your project back on track.






Access Level 1 88Store, organize and manage your data efficiently and easily. In this hands-on course, learn to create and manage all of the necessary components of a database, including tables and queries. Other topics include entering, modifying and main-taining data, working with forms and reports, setting up databases and developing more powerful queries. Highly recommended: Basic computer skills and some familiarity with other Office programs. This course utilizes Microsoft Access 2016.


A3 Tue, Thu | March 30 – April 6 | 6:30 – 8:50 p.m. 3 sessions | Online Instructor: Michele Swing

Access Level 2 88Learn advanced database skills, such as custom-izing forms, setting up advanced controls and working with advanced queries. Other topics include setting up relational databases, working with multiple tables and performing calcula-tions. Prerequisites: Access Level 1 or equivalent experience.


A4P Tue, Thu | April 27 – May 4 | 6:30 – 8:50 p.m. 3 sessions | Online Instructor: Michele Swing

CERTIFICATE IN DATA ANALYSIS 88

Certificate in Data Analysis 88Data Analysis is quickly becoming one of the most sought-after skills in the workplace. Compa-nies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions. Add a whole new skill set to your portfolio and make a big difference in the success of your organiza-tion by acquiring data analysis skills. Begin with getting a basic understanding of how to analyze data in a business setting. Then learn how many of your business decisions involve comparing groups for differences. You will know the statistics behind these group differences and relationships. Finally, you will find out how to perform inquiries that will be useful to your business or organiza-tion and have the skill necessary to communicate these results through graphs and text that your fellow employees will understand. Whether your business is home based or a large company, this certificate will take you to the next level where important decision-making is concerned.




Excel Level 1 88Not just for those new to Excel! Take advantage of Excel’s powerful spreadsheet capabilities. Learn to construct and modify worksheets, incorporate formulas and functions, develop charts, hide data and utilize shortcuts. Additional topics include formatting data, printing options and inserting automatically updating dates. Highly recom-mended: Experience with a mouse, keyboard and Windows. This course utilizes Microsoft Excel 2016.


A3 Tue, Thu | Jan. 26 – Feb. 2 | 6:30 – 8:50 p.m. 3 sessions | Online Instructor: Michele Swing

Excel Level 2 88Let Excel do the work for you! Learn to incorpo-rate templates and graphics into your spread-sheets and work with multiple-sheet workbooks. Other topics include using higher level formulas, financial functions and conditional formatting. Prerequisites: Excel Level 1 or equivalent experi-ence. This course utilizes Microsoft Excel 2016. Text required.


A3P Tue, Thu | Feb. 23 – March 2 | 6:30 – 8:50 p.m. 3 sessions | Online Instructor: Michele Swing

PowerPoint Level 1 88Create impressive presentations with PowerPoint. Explore how to integrate transitions, animations, sound and charts. Create outlines, notes or audi-ence handouts quickly and easily, and see how to transport your presentation to any computer, even ones without PowerPoint! Highly recom-mended: Experience with a mouse, keyboard and Windows.


A4 Tue, Thu | April 13 – 20 | 6:30 – 8:50 p.m. 3 sessions | Online Instructor: Michele Swing

Outlook Level 1 88Send and receive email and use the Outlook calendar to set up appointments and meetings with ease. Learn how to use Outlook to send and receive email, store information in contacts, use the calendar’s scheduling features, and create tasks and notes. Users of all versions of Outlook will benefit from this course. Highly recom-mended: Basic keyboard and mouse skills and familiarity with Windows.


A3 Tue, Thu | March 9 – 16 | 6:30 – 8:50 p.m. 3 sessions | Online Instructor: Michele Swing

High School Diploma Options for Adults Improve your business’s bottom line by boosting your employees’ basic skills. Improve their ability to work as team members, implement new technologies, and think critically and problem solve. The Adult Education Programs include High School Diploma Options, English for Speakers of Other Languages (ESOL), and family literacy. For details on Adult Education Programs, call 410-386-8630.




13

Introduction to Data Analysis 88Data Analysis is quickly becoming one of the most sought-after skills in the workplace. Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions. This course will give you a basic understanding of how to analyze data in a business setting. Businesses look for candidates with an under-standing of how to analyze the data they have been collecting; this course will help you start on that journey.


A3 Online Feb. 1 – 26


Intermediate Data Analysis 88Many of your business decisions involve comparing groups for differences. For example, would men and women prefer different product features? In addition, you may look at relation-ships between variables. Does product recogni-tion relate to subsequent product purchase? This course will introduce you to the statistics behind these group differences and relationships. In addition, you’ll learn how to work with ratings, graphs and user-friendly reports of statistical results.


A3 Online Mar. 1 – Mar. 26

A4 Online May 3 – 28

FINANCIAL

These courses can be taken individually or as part of the QuickBooks Pro Specialist Workforce Training Certificate. Visit www.carrollcc.edu/cecertificates for more details on earning a Workforce Training Certificate.

QuickBooks Pro Level 1X Part of a Workforce Training Certificate

Learn to navigate this user-friendly accounting software program to invoice your customers, receive payments, create statements, prepare estimates, and enter and pay bills. Additional topics include bank deposits, check writing, funds transfers, bank reconciliation, journal entries, credit cards, sales tax, loan payments and profit analysis. Highly recommended: Familiarity with basic accounting/bookkeeping concepts, computer skills and use of Windows.


A3 Mon, Wed | Jan. 25 – Feb. 3 | 6 – 9:15 p.m. 4 sessions | Main Campus Instructor: Megan Riffle

QuickBooks Pro Level 2X Part of a Workforce Training Certificate

Upgrade your knowledge of QuickBooks Pro. Learn how to customize forms and create reports and graphs to better serve your clients. This course also covers payroll preparation, online banking and job estimates. Prerequisites: DAP-591, QuickBooks Pro Level 1. Familiarity with basic accounting/bookkeeping concepts, computer skills and use of Windows.


A3P Mon, Wed | Feb. 8 – 17 | 6 – 9:15 p.m. 4 sessions | Main Campus Instructor: Megan Riffle

QuickBooks Pro Certified User Exam PrepX Part of a Workforce Training Certificate

Prepare to sit for the Intuit QuickBooks Pro Certified User exam. Topics include managing payroll in QuickBooks, establishing new business accounts and producing a balance sheet, managing payroll and profit/loss statements. Test voucher included in course cost. Prerequisites: DAP-762, QuickBooks Pro Level 2


A3P Fri | March 5 | 9 a.m. – 4 p.m. 1 session | Main Campus Instructor: Megan Riffle

CYBERSECURITY

Introduction to PC Security 88This course, taught by a security expert, will bring you up to speed on the fundamentals of PC and network security. Understand and explore the vulnerabilities of operating systems, software and networks. Get into the minds of hackers and crackers to develop an understanding of the exploits they use to access your computer without your knowledge. Find out why, where and how viruses, worms and blended threats are created. You’ll be able to identify and work to prevent DoS, SYN flooding and other network attacks. Learn a safe way to share files and data across the internet through a virtual private network. You will be able to install and configure a firewall to build an impenetrable moat around your computer or network.






Cybersecurity Lab at Carroll Community College




14

Introduction to PC Troubleshooting 88Go step by step through typical hardware and operating system problems encountered by technicians, and learn troubleshooting tech-niques to decipher and solve any problem. Once you’ve mastered the basics, launch into some of the more advanced problems that crop up on the PC and learn how to diagnose and fix those problems. Learn how to maintain and optimize a Windows PC.






DRONES (UAS)

These courses can be taken individually or as part of the Commercial UAS (Drone) Pilot Workforce Training Certificate. Visit www.carrollcc.edu/cecertificates for more details on earning a Workforce Training Certificate.

Introduction to UAS (Drone) Technology 88X Part of a Workforce Training Certificate

Unmanned Aircraft Systems (UAS), or drones, are a technology that is changing the world and has the potential to be $100 billion industry and create thousands of new jobs, according to Goldman Sachs. Learn what a drone is and how it can be used. This introduction to the world of drones provides a complete overview of different types of drones, how they work, and how they are used and regulated. See how industry and businesses are using drones to redefine the way we look at images and collect data. Gain an overview of the content covered in the Commer-cial UAS (Drone) Pilot Certificate. See a drone in flight and review aerial footage.

# DRN-001 | $169 (includes fees: $120)

A3 Tue, Thu | Feb. 2 – 9 | 6 – 8 p.m. 3 sessions | Online Instructor: Martin Cadirola

B3 Mon, Wed | March 8 – 15 | 6 – 8 p.m. 3 sessions | Online Instructor: Martin Cadirola

UAS (Drone) Ground School 88X Part of a Workforce Training Certificate

Whether you are interested in flying a drone for recreation or interested in starting a drone-based business, this class will give you the need-to-know regulations. Learn about drone technology and applications including government, commercial and hobby applications. This course will also address issues related to drone flight and how it affects privacy and other legal issues as well as governing bodies and current regulations. Review the guidelines and regulations of the Remote Pilot-Small Un-manned Aircraft Systems to become familiar with the Airman Certification Standards. Prerequisite: DRN-001, Introduction to UAS (Drone) Technology.


A3P Thu, Tue | Feb. 11 – March 2 | 6 – 8 p.m. 6 sessions | Online Instructor: Jon Ardissone

B3P Mon, Wed | March 29 – April 14 | 6 – 8 p.m. 6 sessions | Online Instructor: Jon Ardissone

UAS (Drone) Flight School 88X Part of a Workforce Training Certificate

Get hands-on flight instruction and practice. Practice flying various drones in different condi-tions using a drone simulator. Learn best practices and basic controls for flying your drone without GPS. Once you master basic flight, continue to improve your skills without the worry of batteries or weather stopping you. Prerequisite: DAP-848, DAP-158, DRN-005 or comparable ground school. Course cost includes controller and simulator.


A3P Sat, Sun | March 6 & 7 | 9 a.m. – 4 p.m. 2 sessions | Online Instructor: Martin Cadirola

A4P Sat | April 17 & 24 | 9 a.m. – 4 p.m. 2 sessions | Online Instructor: Martin Cadirola

Drone Demonstration at Carroll Community College

020-

03-1

9

Explore Carroll’s CREDIT

PROGRAMS at www.carrollcc.edu/degree

Interested in a degree?




15

UAS (Drone) FAA Remote Pilot Certification Prep 88X Part of a Workforce Training Certificate

If you hold a current Remote Pilot Certification and are looking to brush up on your knowledge for recertification or are a new pilot looking to obtain your Remote Pilot Certification for commercial or business use, this course will review the application process and prepare you for the exam. Focus on the objectives that relate to the Aero-nautical Knowledge Test which will allow successful students to obtain the FAA Airman Certificate. This certificate is necessary to apply for and obtain the Remote Pilot Certificate. Prerequisite: DAP-849, DAP-159, DRN-006, comparable ground school or previous Remote Pilot Certificate holder (for recertification).


A3P Tue, Thu | March 9 – 16 | 6 – 8 p.m. 3 sessions | Online Instructor: Jon Ardissone

A4P Mon, Wed | April 26 – May 3 | 6 – 8 p.m. 3 sessions | Online Instructor: Jon Ardissone

UAS (Drone) Advanced Flight School 88X Part of a Workforce Training Certificate

Build on the flight basics covered in Flight School (DRN-006) and become a competent UAS operator with the necessary skills to complete complex assignments. This hands-on course focuses on four core modules utilizing a fleet of professional level drones. This training prepares you for commercial drone assignments and covers pre-flight preparation, advance drone maneuvering, camera and equipment set-up and calibrations, and image and data collection. College drones are provided for use during the class. Safety equipment included in course cost. Prerequisite: DAP-850, DRN-007, FAA Part 107 Remote Pilot Certification and minimum of 10 hours of recorded drone flight time.


A3P Jan. 7 – 23 | 4 sessionsHybrid (online with one or more sessions held on campus) Thu | Jan. 7 | 6 – 9:15 p.m. Online Sat, Sun | Jan. 9 & 10 | 9 a.m. – 5 p.m. Main Campus Sat | Jan. 23 | 9 a.m. – 5 p.m. Main Campus Instructor: Jeff Voigt

B3P March 30 – April 10 | 4 sessionsHybrid (online with one or more sessions held on campus) Tue | March 30 | 6 – 9:15 p.m. Online Sat, Sun | April 3 – 10 | 9 a.m. – 5 p.m. Main Campus Instructor: Martin Cadirola

Foundations of Aerial Photo & Video EditingX Part of a Workforce Training Certificate

Capturing amazing drone photos and video is only the beginning. Learn how to use software to edit and enhance your photos and videos before posting to social media, sharing with clients or using in publication. Discuss the advantages and unique perspective of aerial photos and videos and how to enhance them. Learn the basics of photo editing including cropping, re-touching and adjusting brightness and contrast. You will also learn basic video timeline editing to create complete videos, as well as how to import files, create transitions, manage workflow, splitting clips and adding and controlling audio. Prereq-uisite: DRN-002 or FAA Part 107 Remote Pilot Certification and 10 hours of recorded drone flight time.


A3P Thu, Tue | Jan. 28 – Feb. 9 | 6 – 8:30 p.m. 4 sessions | Main Campus Instructor: Nikola Tzenov

A4P Tue, Thu | April 13 – 22 | 6 – 8:30 p.m. 4 sessions | Main Campus Instructor: Nikola Tzenov

Foundations of Aerial DataX Part of a Workforce Training Certificate

Amazing photos and videos are not the only thing a drone can capture. Drones have the ability to gather large quantities of data that can be applied to a variety of industry sectors including agriculture, conservation, construction and surveying. In this hands-on class, students will use drones and software applications, such as drone de-ploy, to create maps and 3D models. Work with drones to capture images and data related to agriculture and plant health. Then, learn how to analyze the data and how to take accurate measurements such as area, volume and distance. You will also learn how to format the data for integration into platforms such as Google maps and ArcGIS as well as file creation for 3D printed models. Prerequisite: DRN-002 or FAA Part 107 Remote Pilot Certification and 10 hours of recorded drone flight time.


A3P Feb. 13 – 25 | 6 sessions Sat | Feb. 13 & 20 | 9 a.m. – 3 p.m. Main Campus Tue, Thu | Feb. 16 – 25 | 6 – 8:30 p.m. Main Campus

A4P April 24 – May 6 | 6 sessions Sat | April 24 & May 1 | 9 a.m. – 3 p.m. Main Campus Tue, Thu | April 27 – May 6 | 6 – 8:30 p.m. Main Campus

UAS (Drone) Pilot CapstoneX Part of a Workforce Training Certificate

This capstone course provides an in-depth review of the certificate program content. Students will present a variety of examples of work and tasks completed as a part of the program to faculty and peers. Discuss skills learned throughout the program and how they can be applied to a variety of drone missions for future clients. Review material and prepare for the USI Small UAS Safety Certification exam. Last course in the Commercial UAS (Drone) Pilot Certification. Exam fee is included in the course cost. Prerequisites: DRN-001, DRN-005, DRN-006, DRN-007, DRN-002, DRN-003 and DRN-004. Final required course in the Commercial Drone (UAS) Pilot Certificate.


A3P Tue, Thu | March 9 & 11 | 6 – 8:30 p.m. 2 sessions | Main Campus Instructor: Jeff Voigt

UAS (Drone) Flight Log 88This course is required as part of the Commercial UAS (Drone) Workforce Certificate and is used to track student drone flight hours to satisfy program requirements. Students are required to record 50 total flight hours in their flight log to earn the certification. There is no charge for this course, but registration is required.

# DRN-009 | No Cost

Affordable Payment Plan Get the skills you need to be a Drone Pilot now! Use the affordable payment plan with a payment of $630.75 at the time of registration, then six monthly payments of approximately $315.




16

LAW ENFORCEMENT AND LEGAL CAREERS

Paralegal Certification Course 88Get a foundation for the study of paralegalism. Gain an understanding of the American legal system and learn how you can be of assistance in the field of law. Course results in a paralegal certificate, demonstrating mastery of foundations of law.

# VOC-553 | $1605 (includes fees: $1306) plus text

A3B Online Jan. 11 – April 23

B3B Online March 8 – June 18

Legal Nurse Consultant Training Course 88This program prepares medical professionals for a career in the legal field as legal nurse consultants. This course provides the RN and PA with fundamental skills necessary to advise law firms, health care providers, insurance companies and governmental agencies regarding medically related issues and to appear in court as expert witnesses. Learn legal concepts related to the health care industry, as well as the role a legal nurse consultant might play in litigation areas such as medical malpractice, toxic torts, product liability, personal injury, wrongful death, criminal law and workers’ compensation.


A3B Online Jan. 11 – Feb. 26

B3B Online March 8 – April 23

Legal Secretary Certificate Course 88Beginning and experienced secretaries, improve your skills in the law office. Topics include: legal terminology; legal process; jurisdiction and venue; ethics; written communications including letters, pleadings, discovery, notices and motions; filing procedures, billing and accounting; time management; records management; an overview of commonly used word and data processing programs; legal research; memoranda prepara-tion and citation format. Discuss job search strategies and placement possibilities.




Victim Advocacy Certificate Course 88Prepare to work in victim advocacy arenas, such as domestic violence shelters, crisis centers, crisis hotlines, and with state and county governments to assist crime victims through the criminal justice system and toward successful recovery. Topics include: legal terminology; legal process; legislation regarding victims’ rights; jurisdiction and venue; ethics; effects of victimization on the victim; victim advocate skills; guardianships and crisis intervention. Also covers counseling skills for victims of assault, battery, robbery, domestic violence, sexual assault and child abuse.




OSHA AND SAFETYFIRST AID & CPR FOR INDUSTRY

Heartsaver First AidLearn how to respond to and manage an emer-gency in the first few minutes until emergency medical services (EMS) arrives. Designed to meet OSHA regulations, this course covers first aid basics for the most common life-threatening emergencies, how to recognize them, how to call for help and how to perform lifesaving skills. Upon successful completion, an AHA First Aid card will be issued, valid for two years.

# AHE-277 | $75 (includes fees: $40)

A4 Mon | April 5 | 6 – 9:15 p.m. 1 session | Main Campus

OSHA

OSHA 510 - Basic Course for Construction IndustryLearn about OSHA standards, policies and procedures in the construction industry. Upon course completion, students will have the ability to define construction terms found in the OSHA Construction Standards; identify hazards, which may occur in the construction industry; locate and determine appropriate OSHA Construction Standards, policies and procedures; and describe the use of the OSHA Construction Standards and regulations to supplement an ongoing safety and health program.

# VOC-596

A3 Mon – Thu | Feb. 1 – 4 | 8 a.m. – 4 p.m. 4 sessions | Main Campus

OSHA 511-Basic Course in General IndustryLearn about OSHA standards, policies and procedures in general industry. Upon course completion, students will have the ability to define general industry terms found in the OSHA General Industry Standards; identify hazards which may occur in general industry; locate and determine appropriate OSHA General Industry Standards, policies and procedures; and describe the use of OSHA General Industry Standards and regulations to supplement an ongoing safety and health program.

# VOC-468

A3 Mon – Thu | March 8 – 11 | 8 a.m. – 4 p.m. 4 sessions | Main Campus

Lift Truck Train the TrainerThis OSHA compliant, comprehensive program covers every aspect of lift truck training. Learn about OSHA Powered Industrial Truck Standard 1910.178 and 1926.602 compliance, how to evaluate operator’s performance, educate non-operators about working safely around powered industrial trucks, and teach safe procedures and maintenance. Includes easy-to-follow Facilitator Guide with companion DVD to help course leaders engage participants through 7 instruc-tional modules.

# VOC-111

A3 Fri | March 12 | 8 a.m. – 4 p.m. 1 session | Main Campus

OSHA 2225 - Respiratory ProtectionLearn the requirements for the establishment, maintenance and monitoring of a respiratory protection program. Course topics include terminology, OSHA Respiratory Protection Standards, NIOSH certification, respiratory protection programs and medical evaluation requirements. Program highlights include workshops on respirator selection, qualitative and quantitative fit testing, and the use of respiratory protection and support equipment. This course is the prerequisite for Respiratory Protection Train the Trainer.

# VOC-611

A4 Mon – Thu | April 12 – 15 | 8 a.m. – 4 p.m. 4 sessions | Main Campus




17

Respiratory Protection Train the TrainerThis course is recommended for inspectors, auditors, safety and health professionals and those personnel responsible for writing, auditing or training employees with an active role in respiratory protection. It is designed to educate participants to train about all aspects of 29 CFR 1910.134 Respiratory Protection. Prerequisite: You must have completed the OSHA 2225 Respiratory Protection course within the last 12 months and provide a copy of your course completion certificate.

# VOC-612

A4 Fri | April 16 | 8 a.m. – 4 p.m. 1 session | Main Campus

TRANSPORTATIONDOT Mandatory Drug and Alcohol Training 88This training provides information mandated by the Federal Highway Administration (FHWA) as it pertains to the drug and alcohol training for supervisors and reasonable suspicion training. Learn how to recognize signs of drug and alcohol abuse in your employees, confront employees, document findings, refer employees for drug and alcohol evaluation and other key requirements to remain in compliance. If your business has only one CDL licensed driver or one hundred, this class is essential for all supervisors. Held in partnership with Carroll Occupational Health Solutions, LLC.


A4 Wed | April 21 | 9 – 11 a.m. 1 session | Online

VISUAL ARTSMEDIA PRODUCTION

These courses can be taken individually or as part of the Media Production Specialist Workforce Training Certificate. Visit www.carrollcc.edu/cecertificates for more details on earning a Workforce Training Certificate.

Introductory Seminar in Media Production 88X Part of a Workforce Training Certificate

Learn how multi-media is changing the way we see the world. Learn the key concepts and tactics necessary to take a multi-media project from conception to reality. Get an overview of the program and a guide for developing your project, which will be presented in the capstone course. In addition, you will be introduced to a variety of production areas within the Community Media Center (CMC) and will choose an area of focus to pursue at the conclusion of the program. Classes will be held at the CMC and students will work directly with the CMC professional staff.

# MMD-005 | $185 (includes fees: $75)

A3 Tue, Thu | Feb. 2 – 11 | 6:30 – 8:30 p.m. 4 sessions | Online Instructor: Richard Turner

Media Pre-production 88X Part of a Workforce Training Certificate

Explore the role media plays in both our local community and society. Learn how to plan a project, establish timelines, write content, develop storyboards and select a delivery plat-form. Design and develop your project that you will work on throughout the certification course. Classes will be held at the Community Media Center (CMC) and students will work directly with the CMC professional staff. Prerequisite: DAP-841 or MMD-005


A3P Feb. 16 – 25 | 5 sessions Tue, Thu | Feb. 16 – 25 | 6:30 – 9 p.m. Sat | Feb. 20 | 8 a.m. – 12:15 p.m. Online Instructor: Richard Turner

Audio ProductionX Part of a Workforce Training Certificate

Learn the key concepts and techniques necessary to select, record, edit and mix a variety of audio for use as part of a multimedia project ranging from video, radio, web or podcast. Use a variety of state-of-the-art equipment and software to prepare, edit and produce audio content including voiceovers, sound effects, music beds and other audio clips. Prerequisite: DAP-842


A3P March 2 – 11 | 5 sessions Tue, Thu | March 2 – 11 | 6:30 – 9 p.m. Sat | March 6 | 8 a.m. – 12:15 p.m. Community Media Center Instructor: Sal Chandon

Media ProductionX Part of a Workforce Training Certificate

Learn both the theory and techniques of multi-media production through a hands-on approach working with professional technology and equipment. Learn how to capture and produce multimedia content with a focus on capturing images, video, sound and other mediums that will aid in the completion of your selected project. Students will be introduced to a variety of cutting-edge equipment and receive training on how to set up equipment including cameras, mixers, lighting and more. Prerequisite: DAP-843


A3P March 30 – April 20 | 10 sessions Tue, Thu | March 30 – April 20 | 6:30 – 8:30 p.m. Sat | April 3 – 17 | 8 a.m. – 12:15 p.m. Community Media Center Instructor: Nikola Tzenov

Media Post-productionX Part of a Workforce Training Certificate

In this hands-on course, learn the theory and practice of basic video editing using current versions of Adobe Premiere, After Effects and other relevant software to produce your final project. Learn how to import raw footage, images and sounds and then the techniques necessary to tell your story and produce your final project. Prerequisite: MMD-002


A4P April 27 – May 18 | 10 sessions Tue, Thu | April 27 – May 18 | 6:30 – 8:30 p.m. Sat | May 1 – 15 | 8 a.m. – 12:15 p.m. Main Campus Instructor: Nikola Tzenov

071-

09-2

1

DID YOU KNOW?



instructor(s).

Carroll Community College is accredited by the Middle States Commission on Higher Education (MSCHE), 3624 Market Street, Philadelphia, PA 19104, (267-284-5000), www.msche.org. The MSCHE is an institutional accrediting agency recognized by the U.S. Secretary of Education and the Council for Higher Education Accreditation (CHEA). | Carroll Community College is an Equal Opportunity, ADA Title 504 compliant Institution | 087-01-21-1220 BTS

1601 Washington Road | Westminster, MD 21157 | carrollcc.edu

Non-Profit Org.U.S. Postage

PAIDPermit No. 509

Westminster, MD

Improve personal and organizational performance through our innovative training, tools and support.

Customized Training Leadership & Team Coaching Facilitation, including the new Leadership Peer Advisory Group (LPAG)*

Business Consulting Research-Backed Assessments

*LPAG Cohorts forming now. Surround yourself with a select group of high-achieving, dedicated peers to collaboratively create solutions to your biggest business problems.

Advantage C is your partner in corporate training and organizational development.

CALL 4103868095TODAY TO LEARN MORE

www.advantage-c.com

Documents

Skills for the Workplace