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A Spark of Change: A Spark of Change: Systems in ChicagoSystems in Chicago
Suzanne Andriukaitis, MA, LCSWP.O. Kurt Gawrisch, MAAshley Fontaine, LCSW
One Drop at a TimeOne Drop at a TimeTake the easy wins first!Build partnershipsNeutralize naysayersLong-term culture change - “big
picture”
Barriers to ChangeBarriers to ChangeAdmitting historical “mistakes”Multi-agency bureaucracyFinding your championCultural attitudesPaperworkExperience doesn’t trickle
upward
Getting StartedGetting StartedRelationship development
◦Who are the players you need on board? Coalition of supporters
◦How will CIT improve things for…. The officers Consumers Family Members Hospitals Community as a whole
Ongoing Problem SolvingOngoing Problem SolvingAnticipate Obstacles: What do
you think you will encounter?Plan for solutions: Who, what,
when, where?Timeline/Roadmap
Predictable Change Predictable Change CandidatesCandidates• 911 dispatch processes• Hospital drop-off procedures• Supervisor knowledge of CIT
Do your homework. The catalyst can come at any time.
Keep Your MomentumKeep Your MomentumSupport the efforts of your
partners and coalition membersCatalogue requestsCelebrate your progress and
successes!Share your products with othersDevelop awards and recognitionEnlist media coverage
Contact UsContact UsNAMI of Greater Chicago:
(312) 563-0445◦Suzanne Andriukaitis, MA, LCSW –
[email protected]◦Ashley Fontaine, LCSW –
Chicago Police Department CIT Unit: (312) 745-5745◦P.O. Kurt Gawrisch, MA –
