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7/31/2019 A Report on Performance Mangement
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ACROPOLIS INSTITUTE OF TECHNOLOGY AND RESEARCH
Indore Bypass Road, Manglia Square, Indore
A Report Based on
Performance Management{Excellence through Learnings from Sports}
In session
2011-2012
In the Guidance of
Mrs. Vibhuti Vyas
Ms. Sweety Cornelius
Submitted by
Dewashish Shah
Kshitij Dubey
Lalit Yadav
Vivek Mehta
{BE 3rd
Semester, Mechanical}
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ACROPOLIS INSTITUTE OF TECHNOLOGY AND RESEARCH
Indore Bypass Road, Manglia Square, Indore
Certificate
This to certify that Dewashish Shah, Kshitij Dubey, Lalit Yadav and Vivek
Mehta studying in Acropolis Institute of Technology and Research in the branch
Mechanical in the 2nd
Year in session 2011-2012 have prepared the presentation on
Performance Management: Excellence Through Learnings from Sports and
submitted a report based on it.
Mrs. Vibhuti Vyas
Miss. Sweety Cornelius
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Declaration
We Dewashish Shah, Kshitij Dubey, Lalit Yadav and Vivek Mehta as team
members of the project declare that the report work entitled Performance
Management: Excellence Through Learnings from Sports is an original work done
by us under the supervision ofMrs. Vibhuti Vyas and Miss. Sweety Cornelius of
Acropolis Institute of Technology and Research, Indore. We declare that this work can
be used for academic purpose.
Date:
Names of group members-
Dewashish Shah
Kshitij Dubey
Lalit Yadav
Vivek Mehta
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Acknowledgements
"Any work of significance requires a great deal of effort and time put into it.
But a factor of even greater importance is efficient guidance."
We feel privileged to offer our sincere thanks and deep sense of gratitude to
Ms. Sweety Cornelius for expressing her confidence in us by guiding us and giving us
liberal encouragement with her frank assessment as well as outstanding support not
only during this project.
We are indebted for the co-operation and valuable suggestions rendered by
Mrs. Vibhuti Vyas under whose supervision and inspiring guidance this project was
embarked upon, planned and executed which helped us greatly in bringing out this
work at its present shape.
We are also thankful to our college Acropolis Institute of Technology and
Research, our Director Dr. M.D. Agrawal, CEO Prof. M.K. Dube and Principal Dr. K.
Bharani for giving us such an opportunity and providing technical facilities like
internet enabled labs for research work and projectors etc.
We take a deep pleasure in thanking to our constant source of inspiration- Our
Parents, Faculty members as well as the library department made us put on our hard
work and dedication through which we come all this way.
And lastly we would be falling in our duty if we do not express our thanks to
our Mechanical Branch Mates for giving us frank assessment and feedback with a
great support.
Dewashish Shah
Kshitij DubeyLalit Yadav
Vivek Mehta
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Contents
I. Introduction and DefinitionII. Process of Performance Management
III. Excellence and PerformanceIV. Debate Between End and PathV. Excellence Needs Performance
VI. Excellence Never Seeks ExcusesVII. Excellence is Never Insecure
VIII. Learning from MistakesIX. Talent Vs. AttitudeX. Handouts Distributed to All
XI. Bibliography
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Introduction
The word management has became modern and relevant like the mobile
phones of today, and with globalization of trade and economic liberalization, the
word management has altogether acquired a new significance.
Performance management refers to the management of an individuals
involvement in a particular task so that the result could be a sum of the best of
abilities possessed by the individual and all the goals are met in an efficient and
effective manner
More precisely we can define Performance management as-
Performance managementis the process of creating an environment in which
people are enabled to perform to the best of their abilities.
Generally, Performance management can focus on the performance of
students, professionals, or even the processes to build a career and future, as well as
many other areas.
Performance management is a broad term coined by Dr. Aubrey Danielsin the
late 1970s to describe a technology (i.e. Science imbedded in applications methods)
for managing behavior and results, two critical elements of performance. So the
equation becomes-
BEHAVIOR + RESULTS = PERFORMANCE
Or we can say our performance is judged on the basis of two aspects of
performance behavior and results. And hence for improving performance, it is
necessary to focus on both, on behavior and on results because-
If we only focus on behavior, we dont get desired results; And if we only focus on results, we dont get excellence and dont behave
ethically.
http://en.wikipedia.org/wiki/Aubrey_Danielshttp://en.wikipedia.org/wiki/Aubrey_Danielshttp://en.wikipedia.org/wiki/Aubrey_Daniels7/31/2019 A Report on Performance Mangement
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Process of Performance Management
Dr. Daniels has mentioned a common process of performance management
consists of five steps-
(1) Planning
Deliberation of what to do and setting expectations;(2) Monitoring
Continually checking on performance;(3) Developing
Improving the capacity to perform;(4) Rating
Periodically scaling performance in a summary fashion;(5) Rewarding
Compensating good performance.In strategy games like Chess this process is followed.eg. In start of the game
we plan that at what point should we attack, we monitor our as well as opponents
moves, by the time we develop an excellence, we set our level or standard and get
rewarded by winning.
Besides this process a very easy way to get managed performance is Practice.
Practice makes perfect.
Studies have shown that the most important way to achieve excellent
performance in fields such as sport, music, professions and scholarship is
to practice..!!!
So here we have a formula that is-
More Practice Gives More Perfection.
At the same time hard work is essential while practicing otherwise your
practice has no meaning. When we practice, with the time we achieve a stage in
which the performance is said to be managed.
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Excellence and Performance
We all know about film star of the century the Big-B the Amitabh Bachchan.
We all have witnessed his work many times, his excellent being is his power, and top
of all he is at the top is his quest to perform consistently each and every time, again
and again which makes him the busiest film star even in his 60s. He felt down lots of
times but each time he felt down he came back with greater spirit and thus made his
way. This is what Excellence is exactly about.
Excellence is defined as-
Excellence is a quality which is unusually good and so surpasses ordinary
standards. It is also an aimed for standard of performance.
Alternatively-
Excellence is about chasing the performance goal and letting the results take
care of themselves.
Shaquille Neal says about this-
"Excellence is not a singular act but a habit. You are what you do repeatedly."
Man has abundant capacity to achieve excellence in any field. Excellence does
not have an end. The area of management is not exception to this perception.Excellence in management adapts itself to suit the situations, circumstances,
environment, targets, culture etc. It may mean many things, to many people but the
underlying theme is always the same - quest towards perfection.
So we can say that both excellence and management have a huge co-relation.
We should focus on achieving the Excellence for managing our performance.
Here a discussion comes across that What is important the end or the path;
the results or the means. Eventually this discussion became a debate among
philosophers in the name of Debate between End and the Path. Our believes about
this debate may expressed by the following quote-
The important thing in life is not the victory but the contest; the essential
thing is not to have won but to have fought well.
.
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Debate between End and the Path
Let us start by the classic question of the perennial debate between end and
path with a nice quote said by Henry Van Dyke -
Some succeed because they are destined to,but most succeed because
they are determined to."
A lot of us believe that the end is more crucial. The end gives us the vision and
the end is the driver of ambition. The end at all cost attitudes pervades a feeling of
great anxiety, and then the goal becomes the ultimate target and you forget to
believe in the today.
Many young players set up such goals which sometimes choke them up. They
say I must get 500s in this series or 300s in this one an getting this then startsbecoming rather than an ambition a feeling of great anxiety.
Sandy Gordon , a sports psychologist at university of Australia met some of
our young players, he met Yuvraj Singh who complained that he got anxious about
the fact that he is not scoring 100s, they both worked together and gave him a
different set of goals, he said that rather than scoring huge scores he should try to
play the winning role by batting consistently when he is at no. 5 or no. 6 and that
eventually led his name come in the eyes of selectors for the first T-20 world cup
where he came out with tremendous results.
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Excellence Needs Performance!
Many of the young cricketers nowadays being outrageously talented chase the
rupee and lost the runs. On this once Allen Border, the famous cricketing short once
said that-Take care of the runs and the dollars would take care of them themselves.
We think we all should follow this rule. We believe that the path is more
important than the end and therefore plays a crucial role in order to establish a
successful career. Many of the Australian sport coaches are nowadays focusing on
perfecting the process of performance and dont allow the pressure of performance
choke your thing.
The key is that one should always frame up process of result achievement
more supreme than the result. Always focus should be on giving the best that onecould give because-
Matches are not won or lost because one team plays better than the other
one rather it happens when that team doesnt perform as much as it could.
So whatever comes out in the finals is the end result of all that has gone in
before. In the nets you cant score 130 runs out of 100 balls but you can bat as well as
you could. You can give 100% to each moment of preparation.
We all are familiar to the famous punch line that comes from one of our
favorite movies 3 idiots. That
baccha kabil bano kabil, kamyabi jhak mar ke tumhare piche aayegi.
And thats what we call a golden rule.
Excellence Never Seeks Excuses
Winners make goals, losers make excuses.
Australian Cricket Team is a great example of this quality. They came to India
in 1999 and 2001 but they lost. But they never gave silly excuses. They just said that
theyll be come back soon. When they came in 2003 they came near the success but
lost. Finally in 2005 they won. This quality made them three times world champion in
cricket.
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Excellence is never insecure
Sometime when people reach a level of excellence, they become insecure of
their knowledge or their skill and then they proceed towards wrong steps. Once a
young bowler approached Shane Warne to learn a slider from him; no being insecureof his knowledge taught him his craft, believing that its not a problem that the young
bowler would come tomorrow and prove himself to be better than him
Always one should try to look up to people who are better than you. Not
necessary that they belong to your profession.
For example: lets see around us!
The Bus Drivers of our college. Lets check out their schedule. They collect at a
place where the bus is parked in the morning 6:30 for which they have to start theirday in the morning at 5. They have a continuous driving work for the whole day
running 6 rounds. They work till 7 in the evening i.e. a 12 hr. job for a day. And besides
this see their regularity. Every morning it might be a case that you are not present for
the bus but that driver meets the stop every day, every shift for weeks and months.
Man! These guys are really working their backsides off very hard and thats great.
These could be people who are better than many of us.
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Excellence is about learning from your mistakes
When you make a mistake whats your first reaction you say that nobody
looks at me - dont you?
Mistakes can be your best friend. They simply give you the best learning.
Because Mistakes tell you what not to do.
Excellence as much knows what to do as knowing what not to do. And the
more you know what not to do the road to what to do open up doesnt it.
One can learn a lot from his mistakes. Many people think that a mistake is a
crimeyoure not allowed to make a mistake. No, everybody is allowed to make the
first mistake. its the second and the third mistake which you are not allowed to
make. So it is said that-
When you lose a couple of times, it makes you realize how difficult it is towin.
When bowlers are planning for a match they actually look at batsmans week
links. Its because the batsman is getting out every time committing the same
mistake, thats why bowlers are able to plan out against him.
The more one knows that where he is falling the more he is away from the
fall.
In the world of excellence if you have ego and anger on your side than you
dont need an opponent.
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Excellence Is Not About Talent It Is About Attitude!
We place a lot of emphasis on talent. Talent dazzles. And we say wow I wish I
couldve been like that. But according to us talent has a very small part of excellence.
And in course of time you find that ability or talent is the most useless word that you
possess. Beyond a point talent does not solve problems. What actually matters is thatwhat you do with that talent.
And here comes in the picture what we call Attitude. That counts for far far
more than anything else.
Vinod Kambli is a prime example of this. When Courtney Walsh started
throwing bouncers to him in Bombay he was 22 years old, didnt know what to do.
Dropped off from playing test cricket, played his last test match when he was 22.
Because talent had solved everything for him before.
Talent breeds an ego. It makes you stop caring about your mistakes. Its not
that if a bowler comes to you will deliver a slow ball saying that- ohh you are a
genius so Ill give you a slow ball.
Talent may open the first door, might be the second door but its not going to
open the last door. Its the attitude what drives you till the end and not talent.
Sachin Tendulkar: A great example of what is attitude
When he was born it was not that the nurse picked him up and said that hereMrs. Tendulkar your 100 centuries for you. Your work ethic and attitude counts far
more than anything else. Tendulkar is the best example for this. When we talk about
Tendulkar the first word that comes to our mind is talent. But its not like that; he
played 55 games back to back, as a 14 year old, 55 days continuously.
He practices for two hrs. Plays a game, practice 2 hrs. And then fall asleep at
the dining table. It was his attitude and passion to perform which took him there. He
definitely fell down at many places he got stumbles but he bounced back and made
his way again all through. He just didnt stopped at the roadblock, he struggled and
gave his full to cross over that. And this is his quality of what makes all of us to salute
him.
In Australian army when they are building an elite core team they look at your
career record and if you have never failed they dont pick you up, they dont pick you
up because they say that if this guy experiences failure what is he going to do. They
pick people who have failed and bounced back.
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Bibliography
Performance Management: Harsha Bhogle Skills For Excellence: Luis S.R. Vas Websites- en.wikipedia.org www.managementhelp.org www.performancemanagementguide.com
http://www.performancemanagementguide.com/http://www.performancemanagementguide.com/http://www.performancemanagementguide.com/