A-M-09 Process Objectives Chart

7/30/2019 A-M-09 Process Objectives Chart

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1 Production

1.1 planning Planning March '05 Bar graph Monthly

effectiveness (P Vs A) %

2 Production

2.1 Labour productivity % March '05 Line graph Monthly

2.2 Average Productivity % March '05 Bar graph Monthly

3 Tooling Mgt.

3.1 Tool dev. Time March '05 Bar graph BiMonthly

effectiveness % Mgt. Review Quarterly

3.2 Tool breakdown time Hrs. March '05 Bar graph Monthly

4 Stores

4.1 Inventory turns ratio Nos. March '05 Bar graph Monthly

4.2 No. of deviations in March '05 Bar graph Monthly

phy. Stock verification Nos.

5 Quality

5.1 Assurance Inprocess rejections PPM March '05 Line graph Monthly

5.2 Final rejections PPM March '05 Bar graph Monthly

5.3 Customer returns PPM March '05 Bar graph Monthly

5.4 Cost of Poor Quality Rs. March '05 Bar graph Monthly

PREPARED BY APPROVED BY

S.

No ProcessProcedure

reference

PROCESS OBJECTIVES CHART

Monitoring

method

Target date

/periodProcess Measure UnitCurrent

Value

Objective

/Target

Monitoring

Frequency


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6 Customer

6.1 complaints No. of complaints Nos. March '05 Bar graph Monthly

6.2 No. of CA for compln.

Vs No. of CA closed % March '05 Bar graph Monthly

6.3 Cycle-time to close

compln.

Days March '05 Bar graph Monthly

7 Purchase

7.1 Overall supplier

performance rating % March '05 Bar graph Monthly

7.2 Supplier dely.

Rating % March '05 Bar graph Monthly

8 Packing and

8.1 Despatch Delivery performance % March '05 Bar graph Monthly

9 Control of NC

9.1 Products Incidence of products /

materials not identified Nos. March '05 Line graph Daily

10 Marketing

10.1 Sales growth % March '05 CuSum Chart Monthly

10.2 Customer Satisfaction

w.r.t product supplied March '05 Bar graph Monthly

11 New Product

11.1 Development Planned dev. Time Vs March '05 Bar graph BiMonthly

Actual % Mgt. Review Quarterly


Current

Value

Monitoring

Frequency

Target date

/period

Monitoring

method


S.

No ProcessProcedure

reference Process Measure UnitObjective

/Target


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12 Maintenance

12.1 M/c breakdown time Hrs. March '05 Bar graph Monthly

12.2 Maintenance cost Rs. March '05 Bar graph Monthly

12.3 PM Plan Vs Actual % March '05 Bar graph Monthly

13 Training

13.1 Training plan Vs

achieved % March '05 Bar graph Monthly

14 Internal Audit

14.1 Effectiveness of QMS Nos. March '05 Bar graph Quarterly

(I.e No. of Audit NCs)

14.2 No. of NCs closed Vs

Total No. of NCs % March '05 Bar graph Quarterly


MonitoringFrequency


S.No Process Procedurereference Process Measure Unit CurrentValue Objective/Target Target date/period Monitoringmethod


4/11

Inventory Turns Ratio Nos. 1.28 2 March '06 Bar graph

No. of deviations in phy. Stock verificat ion Nos. 0 0 March '06 Bar graph

Delivery Performance % 98.16 100 March '06 Bar graph

No. of Incidences of Premium Freight No 0 0 March '06 Linegraph

Planning Effectiveness (P Vs A) % 93.3 100 March '06 Bar graph

Average Productivity % 96.4 100 March '06 Bar graph

Trends of Average Tool Setting Time Hrs. 0.24 0.25 March '06 Bar graph

Product Audit Plan Effectiveness % 100 March '06 Bar graph

Layout Inspection Plan Effectiveness % 100 March '06 Bar graph

Internal Rejection Trend PPM 2663 50 March '06 Bar graph

External Rejection Trend PPM 352 0 March '06 Bar graph

Rework Trend PPM 27 30 March '06 Bar graph

Total Cost of Poor Quality (% of Sales) % 0.45 0.60 March '06 Bar graph

Internal Cost of Poor Quality (% of Sales) % 0.34 0.45 March '06 Bar graph

External Cost of Poor Quality (% of Sales) % 0.11 0.20 March '06 Bar graph

No. of complaints Nos. 1 0 March '06 Bar graph

Cycle-time to take CA on Complaints Days 1 1 March '06 Bar graph

6 Control of NC Products JQP - 04 Incidence of products / materials not identified Nos. 1 0 March '06 Line graph

7 Calibration JQP - 19 Instruments Calibration Plan Vs Achieved % 100 March '06 Bar graph

8 New Product Development JQP - 16 Planned dev. Time Vs Actual % 100 100 March '06 Bar graph

Process Measure UnitCurrent

Value

Objective

/Target

Target

date

/period

S.

NoProcess

Procedure

Reference


Monitoring

method

JQP - 10Stores1

Packing and Despatch2 JQP - 10

Production Planning &

ControlJQP - 123

5 JQP - 13Customer Complaints

Quality Assurance4 JQP - 13


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Process Measure UnitCurrent

Value

Objective

/Target

Target

date

/period

S.

NoProcess

Procedure

Reference


Monitoring

method

9 Purchase JQP - 09 Overall supplier performance Rating % 100 100 March '06 Bar graph

Sales growth % -20.4 2 March '06 CuSum Cha

No of Enquiries Received Nos 40 45 March '06 Bar graph

Customer Satisfaction w.r.t product supplied % 95 100 March '06 Bar graph

Tool Devlopment Timing Plan Effectiveness % 92 95 March '06 Bar graph

Trends of Tool Developemnt Cost Rs - March '06 Bar graph

Tool Breakdown Hours Hrs. 9 5 March '06 Bar graph

Trends of Tool Break Down Cost % 1100 1500 March '06 Bar graph

PM Plan Vs Actual % 67 80 March '06 Bar graph

Maintenance cost Rs. 0 950 March '06 Bar graphM/c breakdown time Hrs. 0 25 March '06 Bar graph

Genset Running Hours Hrs. 82 - March '06 Bar graph

Genset Diesel Consumption Ltrs. 350 - March '07 Bar graph

Genset Mileage Lt /Hr 4.27 4 March '06 Bar graph

Training Plan Vs Achieved % 100 100 March '06 Bar graph

Overall Training Effectiveness % 90 90 March '06 Bar graph

Man hours spent on Training Hrs 13 15 March '06 Bar graph

Effectiveness of QMS (I.e No. of Audit NCs Vs

Total Observations)% 59 20 March '06 Bar graph

No. of NCs closed Vs Total No. of NCs % 50 100 March '06 Bar graph

Time taken to incorporate QMS system changes Days 15 1 March '06 Bar graph

Efficiency of Audit Conducted % 44.25 60 March '06 Bar graph

MANAGEMENT REPRESENTATIVE MANAGING DIRECTOR

JQP - 14

Training JQP - 0613

Internal Audit14 JQP - 03

Marketing JQP - 0810

JQP - 15Tooling Mgt.11

Maintenance12


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Rev

D

Inventory Turns Ratio Nos. 2

No. of deviations in phy. Stock verification Nos. 0 0

Delivery Performance % 98.16 100 Bar graph

No. of Incidences of Premium Freight No 0 0 Linegraph

Planning Effectiveness (P Vs A) % 93.3 100

Average Productivity % 96.4 100

Trends of Average Tool Setting Time Hrs. 0.24 0.25

Product Audit Plan Effectiveness % 100

Layout Inspection Plan Effectiveness % 100

Internal Rejection Trend PPM 1378 50

External Rejection Trend PPM 0 0

Rework Trend PPM 27 30

Total Cost of Poor Quality (% of Sales) % 0.45 0.65

Internal Cost of Poor Quality (% of Sales) % 0.34 0.45

External Cost of Poor Quality (% of Sales) % 0.11 0.20

No. of complaints Nos. 1 0

Cycle-time to take CA on Complaints Days 1 1

6Control of NC

ProductsJQP - 04 Incidence of products / materials not identified Nos. 1 0 Line graph D

7 Calibration JQP - 19 Instruments Calibration Plan Vs Achieved % 100 Bar graph Mo

8New Product

DevelopmentJQP - 16 Planned dev. Time Vs Actual % 100 100 Bar graph BiM

9 Purchase JQP - 09 Overall supplier performance Rating % 100 100 Bar graph Mo

Sales growth % .- 32.67 2 CuSum Chart

No of Enquiries Received Nos 40 45 Bar graph

Customer Satisfaction w.r.t product supplied % 100 Bar graph

Tool Devlopment Timing Plan Effectiveness % 95

Trends of Tool Developemnt Cost Rs -

Tool Breakdown Hours Hrs. 5

Trends of Tool Break Down Cost % 1500

PM Plan Vs Actual % 80

Maintenance cost Rs. 950

M/c breakdown time Hrs. 25

Genset Running Hours Hrs. 82 -

Genset Diesel Consumption Ltrs. 350 -

Genset Mileage Lt /Hr 4.27 4

Training Plan Vs Achieved % 100 100

Overall Training Effectiveness % 64.9 75

Man hours spent on Training Hrs 45 15

Effectiveness of QMS (I.e No. of Audit NCs Vs

Total Observations)% 48.4 20

N f NC l d V T t l N f NC % 75 100

Bar graph

Bar graph

Bar graph

Mo

Mo

Bar graph Mo

Mo

Bar graph Mo

Bar graph Mo

Bar graph Mo

Mo

Quality

Assurance4 JQP - 13

JQP - 15Tooling Mgt.11

Maintenance12

Marketing JQP - 0810

Mo

JQP - 14

Training JQP - 0613

Production

Planning &

Control

JQP - 123

5 JQP - 13Customer

Complaints

JQP - 10Stores1

Packing and

Despatch2 JQP - 10

S.

NoProcess

Procedure

Reference

PROCESS OBJECTIVES CHARTTARGET DATE/ PERIOD : - MARCH 2006

Monitoring

MethodProcess Measure Unit

Current

Value

Objective

/Target

Mon

Freq


7/11

S.

No ProcessProcedure

Reference Process Measure UnitCurrent

Value

Objective

/Target Jan-07 Feb-07


No. of deviations in phy. Stock verification Nos. 0

Delivery Performance % 100

No. of Incidences of Premium Freight No 0

Planning Effectiveness (P Vs A) % 100

Average Productivity % 100

Trends of Average Tool Setting Time Hrs. 0.25



Internal Rejection Trend PPM 50

External Rejection Trend PPM 0

Rework Trend PPM 30

Total Cost of Poor Quality (% of Sales) % 0.65

Internal Cost of Poor Quality (% of Sales) % 0.45

External Cost of Poor Quality (% of Sales) % 0.20

No. of complaints Nos. 0

Cycle-time to take CA on Complaints Days 1

6Control of NC

Products

AQP - 04 Incidence of products / materials not identified Nos. 0

7 Calibration AQP - 19 Instruments Calibration Plan Vs Achieved % 100

8New Product

DevelopmentAQP - 16 Planned dev. Time Vs Actual % 100

9 Purchase AQP - 09 Overall supplier performance Rating % 100

Sales growth % 2

No of Enquiries Received Nos 45

Customer Satisfaction w.r.t product supplied % 100








Genset Running Hours Hrs. -

Genset Diesel Consumption Ltrs. -

Genset Mileage Lt /Hr 4

Training Plan Vs Achieved % 100Overall Training Effectiveness % 75

Man hours spent on Training Hrs 15

TARGET D

PROCESS

AQP - 10Stores1

Packing and

Despatch2 AQP - 10

Production

Planning & ControlAQP - 123

5 AQP - 13Customer

Complaints

AQP - 14

AQP - 0613

Marketing AQP - 0810

Quality Assurance4 AQP - 13

AQP - 15

Training

Tooling Mgt.11

Maintenance12


8/11

S.

NoProcess

Procedure

ReferenceProcess Measure Unit

Current

Value

Objective

/TargetJun-13 Ju












Rework Trend PPM 30






6Control of NC

ProductsAQP - 04 Incidence of products / materials not identified Nos. 0


8New Product


9 Purchase AQP - 09 Overall supplier performance Rating % 100

Sales growth % 2

No of Enquiries Received Nos 45

Customer Satisfaction w.r.t product supplied % 100








Genset Running Hours Hrs. -



Training Plan Vs Achieved % 100

Overall Training Effectiveness % 75


Maintenance12

AQP - 0810

AQP - 15Tooling Mgt.11

AQP - 14

Training AQP - 0613

Marketing

Production

Planning & ControlAQP - 123

5 AQP - 13

Packing and

Despatch2 AQP - 10

TARG

PROCE

Customer

Complaints

AQP - 10Stores1


9/11

S.

NoProcess

Procedure


Current

Value

Objective

/TargetJan-09 Feb-09












Rework Trend PPM 30






6Control of NC

ProductsAQP - 04 Incidence of products / materials not identified Nos. 0


8New Product


TARGET DATE/ PERIOD : - JANUARY 2010


AQP - 10Stores1

Packing and

Despatch2 AQP - 10

Production

Planning & Control

AQP - 123

5 AQP - 13Customer

Complaints



10/11

S.

NoProcess

Procedure


Current

Value

Objective

/TargetJan-09 Feb-09 Mar-

TARGET DATE/ PERIOD : - JANUARY 2010




Training Plan Vs Achieved % 100

Overall Training Effectiveness % 75

Man hours spent on Training Hrs 15

Effectiveness of QMS (I.e No. of Audit NCs Vs Total

Observations)% 20

No. of NCs closed Vs Total No. of NCs % 100

Time taken to incorporate QMS system changes Days 1

Efficiency of Audit Conducted % 60

MANAGEMENT

REPRESENTATIVEMANAGING DIRECTOR

AQP - 0613

Internal Audit14 AQP - 03

Training


11/11

1

Effectiveness of QMS (I.e No. of Audit NCs Vs Total

Observations)

2No. of NCs closed Vs Total No. of NCs

3Time taken to incorporate QMS system changes

4 Efficiency of Audit Conducted

1 Training plan Vs achieved

2 Overall Training Effectiveness

3 Man hours spent on Training

Documents

A-M-09 Process Objectives Chart