ACHIEVING 35 YEARS IN BUSINESS IS A MILESTONE…even more so when it’s a commercial construction company that is tethered to the ups and downs of the economy. Renier designs and builds owner-occupied facilities. Its measure of success is not the number of years in business, dollar value of construction projects, or profit margin. Success at Renier is measured by friendships, because founder Bill Heifner knows that by operating with integrity, “our business relationships turn into personal friendships.”

A lot of companies tout integrity as a core value. At Renier, it is in their DNA. “Ask anyone what they want in a builder—whether for their home or off ice—and it boils down to trust, which is an outgrowth of integrity,” Heifner says. “It means being honest, fulfilling promises, and fixing mistakes. Integrity is doing the right thing when no one’s watching.” When you live it and breathe it, you create a trusted relationship. Clients become friends, and friends are always there for each other. That explains why nearly all of Reiner’s business comes from existing clients and referrals.

A CULTURE BUILT ON

Advertising Supplement to Columbus Business First | 10.30.15

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1980 1985

The United States defeats the Soviet

Union in ice hockey in what was labeled the “Miracle on Ice”

during the Lake Placid Winter Olympics.

The fi rst mobile phone call Is made in the UK

by Ernie WiseBobby Rahal wins

the Indianapolis 500

Renier hires its fi rst full-time

employee

Awarded Million Dollar Builder by Butler Building Systems

1st out of state job. Bremco Industries project in Texas,

Oklahoma and KansasFirst company truck Bill Heifner holding mission statement

1981 1982 1983 1984 1986

RENIER IS FOUNDED

Renier receives its fi rst Purchase

Order for a project. AEP Conesville Generating

Station

TIMELINE

An engineer by training, Bill Heifner applied his problem solving skills to create a

process which works so well that Renier has pursued only the design-build market over the last 25 years. The stages in a building project typically involve a realtor, architect, designer, and contractor. Each has a diff erent mindset. There’s the optimist, who sees the glass half full. The pessimist, who sees the glass half empty. And there’s the engineer, who sees the glass twice as big as it needs to be.

“We’re the engineer,” says Neal Bronder, Vice President and Chief Executive Off icer. “When the building is just an idea, we can put our experience and process to work and take an eyes-on, hands-on approach of the situation. That’s where the solutions come from—ensuring the right site, footprint, finishes, and functionality are packaged into a design we can price out and build with no surprises.”

Because of their well-engineered process, involving Renier’s team in the pre-construction phase improves quality and value, delivers the project faster, reduces risk, and controls cost. It makes the glass right sized. “If someone comes to us with drawings and specs in hand, we’re coming into the process later than desired,” believes Dave Gawel, Project Executive.

Jim Hopkins, owner of Hopkins Printing agrees—because he experienced the diff erence. “The first time around was less than ideal when we came to Renier with the architect’s drawings, which they had to use to complete pricing. Anything that was missed by the architect, I had to pay for in change orders. Using their pre-construction process on our next project, I got everything I asked for, nothing slipped through the cracks, and the project came in on time and on budget.” ■

1987

First car dealership built by Renier – Germain

Hyundai

EXPERIENCED LEADERSHIP HOLDS THE KEY TO OUR LONG-TERM SUCCESS

From left to right: Neal Bronder, Vice President and CEO; Bill Heifner, Founder and President; Rob Gibbs, Chief Financial Off icer; Tom Rice, Senior Vice President and Chief Operating Off icer

Featured prominently in the lobby of their Columbus headquarters, Renier’s mission statement is realized every day.

10.30.15 | Advertising Supplement to Columbus Business First 3Renier Construction: A Culture Built on Integrity | renier.com

Where were you born and what brought you to Columbus?I was born in Cambridge, Ohio and raised in Newcomerstown, Ohio where my father owned a sporting goods store. I moved here in 1974 for a job as a project engineer with United McGill Corporation, where I worked for six years.

How did Renier come into being?I wanted to have control of my own destiny. I started Renier Corporation out of our spare bedroom in our home in April of 1980. While I was at United McGill, I had some responsibility for buying and installing metal buildings for some of our projects, so when I started Renier I initially just sold metal buildings. Eventually we began erecting buildings, which led to general contracting.

What challenges did you encounter early on?In the first year we ran the company out of the house on a little nest egg we had saved up. At the time my wife, Sandy, was a teacher and was the only source of income we had. In the winter of 1980-81 Sandy became pregnant with our daughter and had to quit teaching, and then we had no income. I had a lot of nightmares about providing for my family, and at one point we could have qualified for food stamps because we had no money. By the summer of 1981 our savings were almost gone, and I was sitting on a standing off er to return to my old job at United McGill. I wanted to give Renier another month to get off the ground, and sure enough we got a purchase order from American Electric Power for a metal building. That purchase order made the diff erence and was the major reason Renier C onstruction continued on our current path.

How did the company grow?During the oil boom in the 80s we received a number of jobs for Bremco Manufacturing, which manufactured oil field equipment and was located in Bremen, Ohio. My first employee, Bob Lohr and I built buildings for them in Texas, Oklahoma and Kansas. The work we did with Bremco sustained the company and allowed us to expand and hire a full-time off ice administrator and then ultimately an engineer. A lot

of our company’s growth is owed to Bremco and AEP. When we built Lionmark Corporate Center for Bill Schottenstein that put us on the map in Columbus and was a pivotal time for the company. At that time we also started doing work for the Germain family.

What hurdles did you face as a young entrepreneur?Business is cyclical and there are many peaks and valleys. You have to be an eternal optimist and believe that things are going to get better. There was a big recession in the early 1980s and interest rates on mortgages were around 18 percent. Things got better but then in the early 1990s the bottom fell out of the market. In 2001-2002 we hit another recession. By 2010 when we were in the middle of a recession again, we

were better able to manage ourselves because we had been through it before and we were better prepared.

What makes Renier a diff erent kind of company?We have the best group of people working as a part of our team. In my eyes, no one in this company has a job that’s any more important than someone else’s job. We wouldn’t be here today, and I wouldn’t be here today doing what I’m doing, without really hard working and dedicated people.

Renier is founded on the concept of “integrity.” What does that mean to you and your employees?Growing up, my father taught me three main lessons: Tell the truth, live up to your promises, and admit and fix your mistakes. These three lessons have stuck with me all of my life and serve as a guide for how Renier operates. I’ve found times where some of our clientele have been surprised that we own up to and fix our mistakes. We don’t take advantage of our clients, and unfortunately I think this industry sometimes has a reputation for not delivering on promises. Integrity is doing the right thing when no one’s watching and that has always been our culture. There are three components to any construction project – quality, schedule and price. If you make a promise on all three and can live up to all three values then we’re guaranteed to fulfill expectations.

What makes Columbus a great city for business?Columbus is a big small town that really embodies the Midwestern culture. If you do something great in this city, everyone knows about it, and news travels fast. The people are also very friendly and neighborly. Central Ohio has aff orded my family and Renier Construction many opportunities that I don’t believe we could have found in any other city.

Knowing what you know now, what is one piece of advice you would give yourself as a young entrepreneur? There are a lot of clichés I could say, but I would still remind myself to tell the truth, live up to your promises and own up to and fix your mistakes. Surround yourself with good people and reward your associates and team for what they do. ■

SHOPTALK WITH FOUNDER BILL HEIFNER

The internet goes global as the

world-wide web

100th project! Ameritech/AT&T offi ce Offi ce Warehouse Building

for Bruce Massa & Frank CirprianoCompleted fi rst multi-family project, Graystone Villas in Circleville, Ohio

1991 1992 1993 1994

Renier completes fi rst retail project, Pier One Imports in Columbus

First Japanese client – Stanley Electric Company

LEED grows from one standard for

new construction to a comprehensive system of

interrelated standards

1989 19901988

Renier builds fi rst Lexus dealership in the nation

Lionmark Corporate Center is built – Renier’s fi rst offi ce project

“Tell the truth, live up to your promises, and admit and fi x your mistakes. Th ese three lessons have stuck with me all of my life and serve as a guide for how Renier operates.”

– BILL HEIFNERFOUNDER AND PRESIDENT

Advertising Supplement to Columbus Business First | 10.30.154 renier.com | Renier Construction: A Culture Built on Integrity

VALUE VERSUS PRICE: THE DIFFERConstruction projects tend to take one of two

approaches: design-bid-build or design-build. Many building owners don’t realize that the

word “bid” can make a world of diff erence in these two approaches. The design-bid-build approach tends to be defined by a price with no regard to value, where-as the design-build approach looks at providing the most value for the building owners’ investment.

“Because design-build ends up being a better value for our clients, we focus on this approach” says Re-nier President, Bill Heifner. “The design-build process eliminates change orders that can vastly alter the fi-nal price and timeline of the project.”

In 1999, Renier Construction made the decision to work exclusively on design-build projects and no lon-ger participates in the bidding process for projects. As Project Executive, Bill Plesich states, “If a client comes to us with designs and blueprints that have already been drawn up, they’re already too far ahead. We prefer to be involved from step one, and we have success stories from every client who’s experienced the benefits.”

IMPROVED QUALITY AND CONTROLLED COSTBecause Renier is brought in at the very beginning of the project, the building owner, designer and contractor all start the project as one team. The contractor is involved in the project from the very first day, and construction budgets are developed at the same time as the design. All team members are kept informed of any issues that could impact cost and schedule. Design times and costs are minimized, while the amount of construction services received for the investment is maximized.

FASTER PROJECT DELIVERYDesign-build allows for building materials to be or-dered much earlier in the project, allowing the proj-ect timeline to be expedited while reducing the pos-sibility of cost escalations. The faster a project can

be completed, the greater the likelihood of reducing administrative expenses and construction loan fees.

REDUCED RISKAny construction project has inherent risks, and Re-nier’s design-build process allows for many common construction risks to be mitigated. Tom Cronin of Day-ton Freight experienced this first-hand by having Re-nier involved in the site selection for a new building.

“One of the hardest things today is finding the right piece of property with all of the regulations and envi-ronmental issues sorted out,” Cronin said. “Including Renier from the very beginning ensures we’re making the right selection.”

Issues with increased costs, schedule overruns, liens and contractor performance are common during any project. Jim Hopkins of Hopkins Printing has com-pleted one add-on project and one new build project with Renier. The first project was not completed as a design-build and the team experienced a number of change orders and unaccounted issues. The sec-ond time around, Hopkins brought in Renier from the start, and Hopkins noticed the diff erence.

“We used the design-build process on our second building with Renier,” said Hopkins. “Renier devel-oped and put in place controls where they accepted responsibility for any and all risks involved in the proj-ect.” This allowed Hopkins to concentrate on running his business while trusting that he was working with a team of professionals dedicated to the successful outcome of the project.

TRANSPARENCYCollaboration allows transparency among all par-ties and through all facets of the process. The owner stays informed of cost-savings opportunities, sched-ules and general project information. All trade con-tractor quotes are shared with the owner to and all cost savings are passed through to the client.

ACCOUNTABILITY With design-build, Renier acts as the single source of accountability. This includes cost control, project de-livery and timelines, risk reduction and providing the utmost quality and value to building owners.

What’s the diff erence between price and value? The price is the amount of money a building owner pays, and the value is what they ultimately get for that price. Design-build delivers better value because it off ers peace-of-mind, open and transparent commu-nication, accountability to the parties involved and reduced risk to the building owner. ■

2000

New millennium begins and with it comes the Y2K scare

NHL hockey comes to the city as Nationwide Arena

opens and the Columbus Blue Jackets take the ice

1999 2001 2002

First education project completed: Columbus Academy

Administration & Library Building

250th project, Hopkins Printing

Company is completed

First restaurant completed –

Hoggy’s, Polaris location

The Segway Human Transporter was

invented and launched.

Renier’s fi rst Medical Center/Building – Charles R. Porter

Company

Ohio State celebrates its 125th anniversary

– Go Bucks!

1996 1997 1998

Renier named Butler Builder of the Year Northeast Region

for the Delta Joist SystemReceives BBB

Integrity Award

Completes fi rst project for Dayton

Freight Lines in Gahanna

1995

Top: A mensureson time

Bottombuild aowner, project

10.30.15 | Advertising Supplement to Columbus Business First 5Renier Construction: A Culture Built on Integrity | renier.com

RENCE CAN COST YOU A BUNDLE

2005

Ohio celebrates its bicentennial

Apple releases the fi rst iPhone

2008 20092003 2004 2006 2007

CCAD LoAnn Crane Center

completed

Renier’s 500th project: Thirty-One

Gifts Corporate Headquarters &

Production Facility completed and certifi ed as LEED Silver building.

Renier receives

Butler Builder 25-year award

RENIER’S INNOVATION SAVESAUDI DEALER BIG DOLLARS

When Audi of America mandated its dealers upgrade their showrooms to a corporate-designed facility, Cascade Audi

of Cuyahoga Falls felt they would need to demolish the exist-ing facility, which also housed their new vehicle preparation operations. “I felt I would have to build a new facility, and do it before the demolition of the current building could begin,” said Michelle Primm, Managing Partner, Audi Cuyahoga Falls. The es-timated cost of demolition and constructing the new showroom and detailing facilities exceeded $4.5 million.

Contiguous to the dealer’s property was a vacant parcel of land. Renier suggested the dealer investigate acquiring the land for the new Audi showroom. “It was an interesting idea that I hadn’t considered,” said Primm. She successfully purchased the land where Renier constructed the new showroom. The original showroom with the detailing facility was renovated by Renier. The net results:

■ Total project including the purchase price of the land was less than the original $4.5 million estimate.

■ The dealer received a 10-year, 50% real estate tax abatement for utilizing and improving the new parcel of land.

■ The new property accommodates additional vehicle storage that was needed.

■ The existing Audi showroom was repurposed into a high end pre-owned vehicle showroom.

■ At the rear of the newly acquired land is a facility that the dealer has rented out to a third party, generating additional income.

All this was made possible through the design–build process that gave the client the insights and options that were needed before any construction investment was made. “I got more for substantially less than my original plan,” Primm said. ■

SOLVING DAYTON FREIGHT’S ISSUE

When Dayton Freight outgrew its leased facility in Springfield, Missouri, they considered purchasing it and expanding it, or building a new

facility. They called on Renier Construction to investigate their options in order to make an informed decision.

Renier and its designers studied the feasibility of adding onto the existing facility, including bringing it up to current codes and regulations. The sce-nario proved cost and time prohibitive. The team next turned its attention to a new site Dayton Freight found. Due diligence identified a number of issues with storm drainage that could cause legal ramifications from off -site drainage both to and from the site. Dayton Freight identified a second site that passed everyone’s review.

“We have a long standing relationship with Renier, so they know our needs and requirements,” said Tom Cronin, President, Dayton Freight. By involv-ing Renier in the preconstruction process, including site selection, Dayton Freight prevented potentially costly outcomes. ■

multifaceted team approach s that each project is completed e and within budget.

m: Renier Construction’s design-pproach means the building designer and contractor start the

t as one team.

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THE RACE TO THE FINISH LINE IS A SYNCHRONIZED PROCESS

Hanging from the ceiling of Renier’s shop is an Indy race car. It’s symbolic. Not be-cause of Bill Heifner’s passion for cars and racing. And not because Bobby Rahal is a long-time friend and client. “The car is a reminder of what we are here to do,”

says Bill. “Take every project across the finish line with the checkered flag.” Their pre-construction process allows that to happen—while preventing yellow or red flags from slowing them down.

TIME IS MONEYIn both racing and construction, time is money. The sooner a car can get back on the track, the greater the likelihood it will cross the finish line first. In construction, the sooner a project can be completed, the sooner a business can open its doors to custom-ers. In both situations, timeliness and quick decisions are essential, so having a precise plan and process in place equips the team with the information they need to identify and circumvent problems and delays.

NO EXCUSESAccountability is a must for every member of the racing pit crew. Operating as a well-oiled machine requires each person to be responsible for a very specific task, and to perform at 110%. Working in tandem enables a smooth handoff from one person to the next which should go unnoticed by the driver, who simply wants to get back on the track.

TEAM COLLABORATION

With Renier’s pre-construction process, the owner, architect and contractor begin the project together and move through each phase in sync. Each individual is accountable to complete their given task within the set timeline and allocated budget. Everyone’s main focus is to complete the structure according to plan and get the keys to the build-ing owner as quickly as possible.

There are many diff erences between a pit crew team and a construction team, but at the core there are shared qualities and mentalities that will lead each team to success. ■

2010

The Space Shuttle Discovery makes its last docking at the International Space Station.

2011 2012 2013 2014

Renier receives Butler Twenty Five Million Dollar

Builder Award

Renier awarded 100% Outstanding Safety

Performance and 100% Achievement Award from

the Safety Council of Greater Columbus and the Ohio Bureau of Worker’s Compensation for

the 7th consecutive year.

Renier completes construction of largest Dayton Freight Terminal in Crest Hill, Illinois, which is also

Renier’s single largest project to date at $20 million

Columbus celebrates its 200th anniversary

Automotive manufacturers give their dealers incentive to revamp their show rooms

The construction industry alone employed an

estimated 5.8 million people

The construction industry has around

$960 billion in annual revenue (according to statistics tracked by the Census Bureau)

Bill Heifner receives Design-

Build Distinguished Leadership Award

from the Design-Build Institute of America

Rahal/Letterman Racing’s, 2002, #19 Dallara-Chevrolet combination Indy car hangs from the ceiling of the Renier Construction garage bay.

10.30.15 | Advertising Supplement to Columbus Business First 7Renier Construction: A Culture Built on Integrity | renier.com

2015

WHAT OUR CUSTOMERS SAY ABOUT

Renier completes construction on their largest project, Richfi eld

Bloomington Honda in Minnesota, a $25 million, 165,915 sq. ft.

3-story automobile dealership.

“Th e fact that they completely fulfi ll all the commitments they make to us is awesome. Th ey do what they say they will do.”

– Rick Germain, President Germain Automotive Partnership

“We needed more space and didn’t have time to waste. Renier completed our expansion in 4 months. Th eir disciplined approach saved our retail season.”

– David Hirsh and Douglas TuCo-Founders, Atrium

“Renier is a good company to do business with as they exceed expectations with their customers.”

– Jim HopkinsPresident, Hopkins Printing

“I’d built new offi ces twice before and my experience with Renier was by far the best.”

– Dr. Jackie BerkowitzOrthodontics Center

“Renier takes the hassle out of the construction process…they make it easy. We’ve worked together for 15 years and I always receive the same high quality project on every job. I can’t imagine there is anyone bett er with the details. ”

– Tom Cronin, PresidentDayton Freight Lines

“Th e team at Renier makes decisions that marry the design aspect of what needs to be accomplished with the available resources. Th e team is professional, engaged in the project at hand, very att entive to detail and delivers projects on time and on budget.”

– Denny Griff ith, PresidentColumbus College of Art and Design

“Renier used their creativity in our building. Th ere is no wasted space, it’s very inviting and they were able to build at or below budget.”

– Zach Germain, General Manager, Germain Infiniti of Easton

“We expanded rapidly and changed design of the building multiple times during the process. Renier never fl inched. As we grow, we continue to rely on Renier.”

– Cindy Monroe, Founder and President, Thirty-One Gift s

“Renier provided a comprehensive budget for us up fr ont and handled everything fr om design to permitt ing to construction and closeout. Our project was completed on schedule as they promised.”

– Drue Galiardi, Secretary/Treasurer and Doug Galiardi, President Electric

Solutions, Inc.

“I have found Renier to care about completion of each project within the agreed upon time fr ame and budget. Even more so, I have found them to genuinely care about the job as if it were their own.”

– Bobby RahalRahal Letterman Racing

Tell the truth, live up to promises and admit and fi x mistakes. That’s the Renier way. Couple that with a culture of Integrity, where doing the right thing when no one is watching is the norm, and clients become close friends. Thank you, friends. We’re proud to serve you.

the heart of everything we do.

www.renier.com | 614-866-4580