Upload
warren-greer
View
214
Download
0
Tags:
Embed Size (px)
Citation preview
04/19/23 Contract Theory 1
Contract Theory of Organizations, Accounting and
Control
Shyam Sunder,
Yale University
University of Sao PauloSao Paulo, Brazil, March 12, 2013
04/19/23 Organizanal Design 2
Outline
• Organizations as alliances among people seeking their goals• Culture of a group is the set of common knowledge
expectations its members have from one another• Control as equilibrium or balance: organization is in control
if expectations of its members from one another match what its members find in their own best interests
• Control threatened by changes in environment; without prompt repair, organization collapses
• Strategic management: anticipate threats, redesign and renegotiate alliances to restore control with respect to the changed environment.
04/19/23 Organizanal Design 3
Organizational Design
• Perspective includes a review of– Organizations,– Expectations,– Common knowledge, and – Culture;
• Disruption and threats to control• Strategic management: what top managers do to
maintain control
04/19/23 Organizanal Design 4
Contract View of Organizations
• Work of Barnard, Simon, Cyert and March, Cooper, beginning in the 1930s (“Carnegie School”)
• Useful to think about organizations as a set of contracts or alliance among people
• Simple, powerful synthesis of economic and organization theories
• Can sustain a robust theory of accounting and control (Sunder 1997)– If organization is a set of contracts,– Accounting is the operating mechanism to make the
contracts work
04/19/23 Organizanal Design 5
Contracts
• Participating agents promise to deliver resources• In exchange for the promise of inducements• Agents enter contracts if they expect to get more
than the opportunity cost of their contributions• To succeed, an organization must have a production
function to simultaneously satisfy all contracts• Otherwise dissatisfied agents abandon the alliance• Organization collapses unless an alternative set of
contracts that satisfies the condition is assembled
04/19/23 Organizanal Design 6
Agent
• Has personal goals
• From his opportunity set, chooses preferred actions
• Actions are consistent with his preferences, information and opportunity set
• Difficult to model in social sciences without a minimal level of behavioral consistency
04/19/23 Organizanal Design 7
Examples of Contracts
• Contract is a mutual expectation or understanding among agents
• Lunch date• This class• Promising a delivery schedule to customer• Explicit of implicit promise of relevant action• Legal enforceability or written form not necessary• Social conventions play an important role
04/19/23 Organizanal Design 8
Players and the Game
• Individuals have goals; they are the players
• Organization is the game in which individuals play to seek their own goals
• Perspective is applicable to a broad range of organizations—business, government, society, academia
04/19/23 Organizanal Design 9
Business Organizations
• For present discussion, consider business organizations
• Consider them as an alliance among contributors of
– Capital (shareholders, creditors)
– Labor (employees, managers)
– Factors (vendors)
– Cash (customers)
– Public services (government)
– Support (Community)
• Each party gets resources in exchange
04/19/23 Organizanal Design 10
Firm as a Set of Contracts
Managersnagerssss
Shareholders
Creditors
Employees
Customers
Vendors
Auditors
Government
04/19/23 Organizanal Design 11
Accounting in Organizations
• Operating mechanism for contracts• Necessary to assemble, implement, enforce,
modify and maintain the contract set• Five functions
– Measure resource contributions from agents– Monitor resource outflows to agents– Relate inflow and outflow for each agent– Maintain liquidity of factor markets– Common knowledge to facilitate contract renegotiation
04/19/23 Organizanal Design 12
Measuring Contributions
• Receivables and cashier
• Receiving dock for supplies
• Punch clock and quality control
04/19/23 Organizanal Design 13
Measuring Outflows
• Payroll accounts
• Tax accounts
• Cashier
• Shipping
04/19/23 Organizanal Design 14
Contract Fulfillment
• Matching resource inflows and outflows to contracts
• Performance evaluation
• Adjusting contracts to resource realizations
04/19/23 Organizanal Design 15
Maintaining Liquidity of Factor Markets
• Individuals agents come and go
• Finding replacements for departing agents in appropriate factor markets
• Convincing new people to participate
• Advertising motive in all factor markets
04/19/23 Organizanal Design 16
Facilitating Contract Renegotiation Through Common
Knowledge• Most contracts are finite term contracts
• Motive to bluff at the time of renegotiation
• Ex ante agreement to share some information as common knowledge
• Common knowledge cannot be used to bluff others
• Reduces dead weight losses to society
04/19/23 Organizanal Design 17
Expectations
• Thinking, anticipating a future event or object (e.g., salary at the end of the month)– Tinged with hope toward our preferences
• First moment of a probability distribution which is– Objective (e.g., value of a lottery ticket)
– Subjective (e.g., value of a lottery ticket)
• Two of these three meanings are subjective• Will coincide only by chance
04/19/23 Organizanal Design 18
Human Expectation Formation
• Complex• Not well understood• Risk of flying versus driving!• Contracts defined as expectations of
resource flows– Customer expectations from cars– Employee expectations from job– Investor expectations of returns
04/19/23 Organizanal Design 19
Mutuality of Expectations
• Expectations are rarely fixed• All actions create/influence expectations• Firm must manage them (problem of participative
budgeting)• With unfilled expectations, people turn away• With overfilled expectations set up disappointment later• Management gurus preach maximization—of profits,
growth, quality, EPS, stock prices, etc., instead of setting a target and sticking to it
• Pursuit of moving targets (Enron expected 91 percent growth rate in free cash flows for next 6 years)
04/19/23 Organizanal Design 20
Common Knowledge
• Technical term in philosophy, statistics, game theory and economics
• Denotes knowledge that includes knowledge about what others know
• Aumann (1976): Two people 1 and 2 are said to have common knowledge of an event E if– both know it, – 1 knows that 2 knows it, – 2 knows that 1 knows it, – 1 knows that 2 knows that 1 knows it, – and so on...
04/19/23 Organizanal Design 23
Stock Market
• Stock Market is like a newspaper beauty contest
• John Maynard Keynes, (1936)
04/19/23 Organizanal Design 25
Which Face is the prettiest? Which Face is the prettiest? Which Face is the prettiest?
Which face will they judge to be the prettiest?
04/19/23 Organizanal Design 26
Which Face is the prettiest? Which Face is the prettiest? Which Face is the prettiest?
Which face will they judge to be the prettiest?
Which Face is the prettiest? Which Face is the prettiest? Which Face is the prettiest?
Which face will they judge to be the prettiest?
Which Face is the prettiest? Which Face is the prettiest? Which Face is the prettiest?
Which face will they judge to be the prettiest?
Which face will they judge to be the prettiest?
04/19/23 Organizanal Design 27
LIFO Inventory Accounting
• If your inventory prices rise, and end-of-year inventory volume is stable or rising
• You can delay paying taxes (higher net present value of cash flows)
• But have to report lower income also• Many firms don’t adopt LIFO • Apprehension about stock market reaction
(no empirical support)
04/19/23 Organizanal Design 28
Beliefs About Others’ Beliefs
• Common elements to the three stories about the emperor‘s clothes, stock market and LIFO
• Central role of what we believe about others, and about their beliefs
04/19/23 Organizanal Design 29
Emperor’s Clothes
• The scoundrels made people believe that the clothes will be invisible only to the incompetent and the stupid
• People thought that others believed it• Nobody wants to be seen as stupid or
incompetent by others, lose his/her job• Visibility of clothes was private, it was easy
to fake seeing the clothes
04/19/23 Organizanal Design 30
Emperor’s Clothes (Contd.)
• Scenario 1: Everyone was privately convinced of their incompetence, and cheered to deny it publicly
• Scenario 2: People did not believe they were incompetent just because they could see the naked emperor, but believed that others so believed, and cheered to avoid being seen as stupid
04/19/23 Organizanal Design 31
What about the Child?
• The child did not know the link between visibility and competence
• Child was innocent, and said what he saw
• People know children to be innocent
• People knew that people knew this
04/19/23 Organizanal Design 32
Keynes on Stock Market
• Price of Microsoft shares is $100
• I expect the price to be $125 a year from now.
• Is it a good buy?
• Rule 1: Yes, if your opportunity cost of capital is less than $25 for the year
04/19/23 Organizanal Design 33
Stock Market (Contd.)
• What if I now believe that the stock market’s assessment of the value of Microsoft shares a year from now will be $90?
• Can I change the beliefs of others in the market?
• If not, Rule 2: Sell at $100• Higher order rules
04/19/23 Organizanal Design 34
Should I Pay Attention to Others When I Know I Am Right?
• What if everyone believes them (who are wrong), and not me (who is right)
• Fight them? or
• Join them?
04/19/23 Organizanal Design 35
What About Accounting
• Agency problem: how to induce managers to maximize shareholder value (e.g., choose LIFO)
• Solution: Link managerial compensation to shareholder value
• Problem 2: Value manipulation• Solution: Use market, not accounting,
measures of value
04/19/23 Organizanal Design 36
Value Maximizing Manager in an Efficient Market
• LIFO can increase NPV of cash flow
• But manager maximizes stock price
• What does manager believe about how stock prices are determined?
• Suppose manager believes that stock prices depend on income, not cash
• Then manager is rationally led to reject LIFO even if it saves cash for the firm
• After these examples of the consequences of common knowledge assumption, let us consider culture
04/19/23 Organizanal Design 37
Culture
• In management, culture often treated as a counterpoint to economics
• Can think of culture of a group as the common knowledge expectation of behavior of the members of a group– Starting meetings on time
– Wearing black on black
• Expectations lie at the heart of economic models
04/19/23 Organizanal Design 38
Management Controls Again
• A viable concept of control from organizations as sets of contracts, expectations, common knowledge and culture
• An organization or group is in control when its members find it in their own best interests to behave in a manner that is expected of them by the other members of the group
04/19/23 Organizanal Design 39
Control In Versus Control of
• Control in organizations distinct from control of organizations
• Control in emphasizes – Balance and equilibrium – Symmetry of points of view of agents
• Control of emphasizes– Manipulation, even exploitation
• Disparity in bargaining powers of agents
04/19/23 Organizanal Design 40
Comprehensive Perspective on Control
• Rules, incentives, monitoring, enforcement to align behavior and expectations
• Consider two traders on eBay– Buyer expects to have the appropriate goods delivered– Seller expects to be paid– When expectations of both are met, the system is in
control
• The concept extends well beyond the traditional scope to employees and managers to include shareholders, customers, vendors, and others
04/19/23 Organizanal Design 41
Threats to Control
• Environment of organizations changes continually (factor and product market conditions)
• A contract set which is in control today, will not be in control tomorrow if conditions change
• Left to itself, the organization will collapse because a fixed set of contracts cannot remain in expectational equilibrium except by sheer chance
04/19/23 Organizanal Design 42
If Individual Condition Is Not Met
• People who do not expect to get from the organization at least the opportunity cost of their contributions will go elsewhere
• This is the definition of opportunity cost• Shareholders will not buy your stock if they
can higher risk-adjusted return elsewhere• Customers will not buy your goods if they
can get better price or quality elsewhere
04/19/23 Organizanal Design 43
If Aggregate Condition Is Not Met
• Firms runs out of resources to meet its obligations (expenses exceed revenue)
• Some agent(s) disappointed because the promises made to them are not fulfilled
• These agents quit (and probably impose additional costs on the organization—e.g., law suits)
• If these individuals were essential for the production function of the firm, their departure makes things worse
• If they were not essential, the firm did not choose the optimum production function
04/19/23 Organizanal Design 44
No Coercion
• Matching of agent actions to what others expect of them should not be achieved through coercion
• It has to be created through socially legitimate incentives and motivational methods
• What is legitimate varies across societies• Performance-based compensation may be
considered coercive in some societies but not in others
04/19/23 Organizanal Design 45
Not Based on Misunderstanding
• Participant actions and others’ expectations of them may just happen to match due to misunderstanding
• Such a match is not sustainable; it disappears as soon as the participants get better information
• A match based on misunderstanding does not imply control
04/19/23 Organizanal Design 46
Not Based on False Promises
• A match may sometimes be obtained through false promises—e.g., Ponzi schemes
• Again, these are not sustainable
• Disclosure of truth destroys the organization
• Such a house of cards is not “in control”
04/19/23 Organizanal Design 47
Disintegration of Organizations
• When actions do not match the expectations, people are disillusioned and quit
• Organizations disintegrate
• Miscalculation, coercion, misunderstanding, or misrepresentation by agents destroy control
04/19/23 Organizanal Design 48
Functions of Top Management
• This function goes by many labels (long term planning, strategic management, etc.)
• It always amounts to the same thing:– Monitor your environment– Anticipate changes in factor and product markets– Redesign contracts to be in control under the new
conditions– Renegotiate contracts– Implement new contracts
• Perpetual revision of corporate plans to retain their desirability from the point of view of all participants
04/19/23 Organizanal Design 49
Let Me Summarize
• Control a key concept in management
• Need an appropriate model of organizations to study control
• Help do accounting and control better
• Find appropriate place for control in the intellectual structure of the discipline of management
04/19/23 Organizanal Design 50
Role of Accounting
• Organizations as sets of contracts or alliances among people
• Agents seeking their own goals contribute resources in exchange for inducements
• Accounting helps define, implement, enforce and modify contracts, serving a critical function in organizations
04/19/23 Organizanal Design 51
Design of Organizations and Controls
• Both designs depend on conditions prevailing in the appropriate markets
• Market for managerial labor differentiated stewardship model from bookkeeping
• Market for capital differentiated financial reporting model from stewardship
• Market for products differentiates government and not-for-profit model from private good organizations
04/19/23 Organizanal Design 52
Expectations and Common Knowledge
• Contracts are based on expectations• Expectations not well-understood yet• First as well as higher orders of knowledge play
important part in management• Not always reasonable to assume common
knowledge• Breakdown of common knowledge has important
consequences for behavior and outcomes in organizations and markets
04/19/23 Organizanal Design 53
Culture and Control
• Culture of a group can be thought of as expectations its members hold about the behavior of others in the group
• An organization is in control if the behavior of its members corresponds to the expectations of others
• Control is a state of expectational equilibrium
04/19/23 Organizanal Design 54
What’s Management For
• Changing environment threatens control• Top management must anticipate and deal with
these threats to control• Set of feasible corporate plans is too large to
contemplate and analyze• Due to time limitations, managers search in the
neighborhood of existing plans and settle on satisficing solutions
• Simon’s boundedly rational behavior
04/19/23 Organizanal Design 55
Thank You
• Please send your comments to
• www.som.yale.edu/faculty/sunder/research