9:00-9:30am CAPEX PRESENTATION 9:30-10:00am … · Mary Calorio, General Manager, Elvis Presley’s Heartbreak Hotel and President MMHLA Chuck Pinkowski, Pinkowski & Company

Presented by:

Pinkowski & Company and Metropolitan Memphis Hotel & Lodging Association

August 18 & 19, 2015

Tuesday, August 18th 12:00-1:30pm LUNCH WITH THE SPEAKERS at the RENDEZVOUS

Sponsored by HotelNewsNow.com

2:00-4:00pm HOSPITALITY SUITE-Big Cypress Lodge at Bass Pro Shops at the Pyramid Sponsored & Hosted by: AHLA, TnHTA and MMHLA

Shuttle Service Sponsored by Premier Transportation

4:45pm MARCH of the DUCKS–PeabodyGuest Duck Master- Honorary Steve Bartolin, Chairman, The Broadmoor

6:00pm COCKTAIL RECEPTION & DINNER at the PEABODY

Cocktail Reception Sponsored by InterContinental Hotels GroupDinner Sponsored by Davidson Hotels & Resorts

MEMPHIS COOK CONVENTION CENTERWednesday, August 19th 7:30am EXHIBITS, REGISTRATION & CONTINENTAL BREAKFAST (Ballroom A)

Sponsored by US Foods 7:55-8:10am INTRODUCTION & WELCOME Mary Calorio, General Manager, Elvis Presley’s Heartbreak Hotel and President MMHLA

Chuck Pinkowski, Pinkowski & Company 8:10-9:00am PRESIDENTS PANEL

Sponsored by Pyramid Advisors, LLC

Moderator: Isaac Collazo, Vice President of Performance Strategy and Planning,

InterContinental Hotels Group

Panelists: Mitch Patel, President/ CEO, Vision Hospitality Group, Inc. Chip Rogers, President & CEO, AAHOA Michael Tall, President & COO, Charlestowne Hotels Robert Cole, President & CEO, HVMG

9:00-9:30am CAPEX PRESENTATION Sponsored by Hyatt Hotels Corporation

Richard Pastorino, ISHC, Principal, REVPAR International9:30-10:00am EXHIBITS / COFFEE BREAK Sponsored by HVS10:00-10:50am DESIGNING for the FUTURE GUEST

Moderator: Ron Lustig, AIA, Principal, Earl Swensson Associates, Inc.

Panelists: Adam Glickman, IHG, Head of EVEN Hotels & Director of Brand Experience, Lifestyle Brands

Julienne Smith, Senior Vice President Real Estate & Development, Hyatt Hotels Corporation

Kim Bardoul, Consultant, Highland Group Alex Marks, Principal, Royal Investments, LLC Marjorie Feltus Hawkins, Founder & Principal, FH Design, LLC

10:50-11:30am AHLA AND LEGISLATIVE UPDATESponsored by Ferguson

Jim Abrahamson, President, Interstate Hotels & Resorts and Chairman of AHLAInterviewer – Greg Adkins, CEO, Tennessee Hospitality and Tourism Association

11:40-12:10pm LUNCHEON (Ballroom B) Sponsored by Hilton Worldwide12:10-12:50pm KEYNOTE SPEAKER

Introduction by John J. Koshivos, Vice President/Managing Director Development SE Region, Hilton WorldwideSpeaker: Steve Bartolin, Chairman, The Broadmoor

1:00-1:55pm PUTTING TECHNOLOGY in the COMFORT ZONESponsored by Comcast Business

Moderator: Jeff Higley, VP, Digital Media & Communications/Editorial Director - STR/STR Global/Hotel News Now

Panelists: Scott Boucher, Director of Operations, Peabody Memphis Mark Haley, Managing Partner, The Prism Partnership Dana Shefsky, Director, Digital Product Innovation, Hilton Worldwide Ron Hardin, Vice President of Technology, Davidson Hotels & Resorts

1:55-2:25pm STR PRESENTATION OF INDUSTRY TRENDS Bobby Bowers, Senior Vice President Operations, STR, Inc.

2:25-2:30pm WRAP UP, CASH GIVEAWAY AND CLOSING REMARKSSponsored by Elvis Presley EnterprisesCash Give-Away, Elvis Presley’s Heartbreak HotelMary Calorio – General Manager, Elvis Presley Heartbreak Hotel & President of MMHLA 2:30pmADJOURN

PRESIDENTS PANEL

Moderator: Isaac Collazo VICE PRESIDENT, PERFORMANCE STRATEGY & PLANNING INTERCONTINENTAL HOTELS GROUP Isaac J. Collazo is vice president, performance strategy & planning for InterContinental Hotels Group PLC of the United Kingdom (LON: IHG; NYSE: IHG [ADRs]), the world’s largest and most global hotel company. As vice president, performance strategy & planning, Mr. Collazo is responsible for analyzing macro-level global and regional IHG brand performance and evaluating current economic trends and forecasts, and utilizing both to develop industry forecasts that drive IHG annual budgeting process. Previously, Mr. Collazo served as vice president, operations strategy & planning in the Americas where he was instrumental in establishing divisional and company objectives, developing long-range and strategic plans, and creating industry-based performance benchmarks for the company. Before joining InterContinental Hotels Group in April 2002, Mr. Collazo was vice president, strategic brand knowledge with Marriott International where he led their guest satisfaction program and competitive analysis group. Prior to his tenure at Marriott International, Mr. Collazo also served with Promus Hotel Corporation. His responsibilities there included the administration and management of market and customer tracking systems and the development and communication of strategic briefs. Mr. Collazo began his career in the hospitality industry in 1987 with La Quinta Inns where he held several senior management positions. Mr. Collazo holds a bachelor’s degree in business administration and radio, television & film from Trinity University and a master’s of business administration from the University of Texas at Austin. InterContinental Hotels Group (IHG) [LON:IHG, NYSE:IHG (ADRs)] is the world's largest hotel group by number of rooms. IHG franchises, leases, manages or owns, through various subsidiaries, over 4,400 hotels and more than 650,000 guest rooms in 100 countries and territories around the world. The Group owns a portfolio of well recognized and respected hotel brands including InterContinental® Hotels & Resorts, Hotel Indigo®, Crowne Plaza® Hotels & Resorts, Holiday Inn® Hotels and Resorts, Holiday Inn Express®, Staybridge Suites® and Candlewood Suites® and also manages the world's largest hotel loyalty program, Priority Club® Rewards with 48 million members worldwide.

IHG has 1,300 hotels in its development pipeline, which will create 160,000 jobs worldwide over the next few years. InterContinental Hotels Group PLC is the Group's holding company and is incorporated in Great Britain and registered in England and Wales. IHG offers information and online reservations for all its hotel brands at www.ihg.com and information for the Priority Club Rewards program at www.priorityclub.com. For the latest news from IHG, visit our online Press Office at www.ihg.com/media.

213th Annual Southern Lodging Summit August 18-19, 2015

PRESIDENTS PANEL


Mitch Patel is the founder, President and CEO of Vision Hospitality Group, Inc., which is based in Chattanooga, Tennessee. While leading the company and strategically guiding its growth, he also oversees all day-to-day activities with a focus on hotel development, operations and investment. Founded in 1997, Vision currently has a portfolio of 31 hotels affiliated with such premier brands as Marriott International, Hilton Worldwide, and InterContinental Hotels Group. Vision’s footprint extends from the Chicago metro area to Atlanta and as far west as Houston, Texas. Mitch holds Bachelor’s and Master’s Degrees from the University of Tennessee in Civil Engineering. Prior to launching Vision Hospitality Group, Mitch served as a project engineer for W.L. Jorden & Co., where he assisted in managing the design and development of transportation projects in Metro Atlanta. As Vision’s CEO, Mitch dedicates his time to industry organizations. He has previously served on the board of the Chattanooga Hotel and Motel Association, and the Chattanooga Convention and Visitors Bureau. Mitch now proudly participates on the Marriott International Franchise Advisory Council and the Hilton Worldwide Owners Advisory Council. Upholding his company’s emphasis on community service, Mitch is active locally as a member of the Board of Trustees at St. Nicholas School, contributes as a tourism industry representative for the Governor’s Tennessee Business Roundtable, and serves on the Boards of Directors for ArtsBuild of Greater Chattanooga, The River City Company, the Chattanooga Chamber of Commerce and Friends of the Festival.

Panelist: Mitch Patel Founder, President and CEO Vision Hospitality Group

PRESIDENTS PANEL


Panelist: Chip Rogers President & CEO AAHOA

Chip Rogers serves as President and CEO of AAHOA, the nation’s largest hotel owners association. Prior to joining AAHOA, Rogers had a long career as a small business owner and public servant. He previously served in the Georgia General Assembly, being elected six times. Senator Rogers was unanimously elected to serve two-terms as the Senate Majority Leader. Rogers sponsored and helped to pass into law major legislation during his time in office and in 2011 was elected the first National Chairman of the Majority Leaders conference. As a lawmaker Rogers earned more than two dozen Legislator of the Year awards, including twice from the Georgia Chamber of Commerce, and was a three-time winner of the Golden Peach award given to the lawmaker most dedicated to digital learning in Georgia. In the private sector Rogers has been a long-time small business owner with interests in broadcasting, marketing and real estate. He founded and led Rogers Communications for two decades. He earned his undergraduate degree from Georgia Tech and an MBA from Georgia State. He and his wife Amy have four children and live in metro Atlanta.

PRESIDENTS PANEL


Panelist: Michael Tall

Michael Tall joined Charlestowne Hotels in 2004 to provide guidance in marketing, e-commerce and revenue management initiatives. Since becoming co-owner of the company in 2008, he has made it a priority to recruit and hire the industry’s top talent and to expand the company’s client base. Under his leadership, Charlestowne Hotels’ portfolio has grown from 12 to more than 30 hotels with many receiving prestigious industry accolades including Conde Nast Magazine’s “Gold List” and “Top 100 Hotels in the World”, TripAdvisor’s #1 and #2 Luxury Hotel in the United States, Smith Travel Research’s “Best Performing Hotel in the US”, as well as other national media and travel industry honors. Previously, Michael worked for Rock Resorts (a subsidiary of Vail Resorts) as a corporate analyst as well as the director of revenue for the former Ritz Carlton Rancho Mirage. He has also worked with companies such as The Savoy Group, Kiawah Island Resorts, and Xerox. Michael has a Bachelor of Science degree in Marketing from the University of North Carolina at Wilmington and received his Master’s Degree in Hotel Management from Cornell University School of Hotel Administration. Michael sits on the Board of Governors and serves as Travel Council Chair for the Charleston Visitor’s Bureau, is an Executive Committee Member of the East Carolina University College of Human Ecology Advancement Council, and is actively involved in the Cornell University School of Hotel Administration Alumni Association. He has been a guest lecturer at several universities and a speaker and panelist at many hotel industry events including The Hunter Investment Conference, various BLLA Conferences, The Lodging Conference, various BITAC Conferences, The STR Data Conference, HITEC, HI Connect Design, The LifeSTYLE/Boutique Hotel Development Conference, The Urban Land Institute Conference, The Hotel Business Management Roundtable and The NYU International Hospitality Industry Investment Conference. Michael was recently chosen by the Southeast Tourism Society to be included in the inaugural class of “Forty for the Future: Travel’s Leading Talent”. He is continually recognized for his forward thinking approach to revenue creation.

President & COO Charlestowne Hotels

PRESIDENTS PANEL


Panelist: Robert Cole President & CEO Hospitality Ventures Management Group

Through February 2001, Mr. Cole was the president and chief executive officer of Lodgian, Inc., formed as a result of the merger between Servico, Inc., a publicly traded hotel company, and Impac Hotel Group. At the time of the merger, Lodgian was one of the largest owners of hotels in the country, with a portfolio of 143 owned and managed hotels and more than 26,000 rooms in 35 states and Canada. From 1990 to 1998, Cole was the founder and chief executive officer of Impac Hotel Group, an owner-operator and developer of hotel properties. During his tenure, Impac grew from one to 55 hotels, becoming one of Marriott International and Intercontinental Hotels and Resorts largest franchisees. As a result of his success in managing, developing, renovating and repositioning hotels, Cole enjoys strong relationships with franchisors and capital partners. Such success is evident, as Impac received the prestigious Torchbearer Award for outstanding quality and operations, eight Modernization Awards from Bass Hotels & Resorts, and numerous development and quality awards from Marriott. Prior to 1990, Cole held a variety of general manager positions in hotels throughout the United States. Cole graduated magna cum laude with a degree in Hotel Administration from the University of New Hampshire.

CAPEX PRESENTATION


Speaker: Richard Pastorino President REVPAR International

Mr. Pastorino is President of REVPAR International, a full-service hospitality advisory and asset management firm with offices in Washington, D.C., Miami, Denver, and Boston. Prior to his current position, Rick was Managing Director of American Express TBS Hospitality Consulting Group and a Senior Manager with PKF Consulting. Mr. Pastorino began his hospitality career as a teenager, working in all aspects of hotel operations with several national hotel chains including Holiday Inn Hotels (now IHG), Westin Hotels and Resorts, and the Boca Raton Hotel and Country Club. AREAS OF EXPERTISE Mr. Pastorino has extensive experience in all areas of hospitality advisory and consulting including new development and acquisition; economic valuation, workouts, asset management, deal structure, financial and operational analysis, and market feasibility. MAJOR PROJECTS Over the past 30 years, Rick has directed, managed and/or prepared due diligence studies, market feasibility studies, appraisals and valuations, small and large scale tourism studies and acquisition/development analyses on over 4,000 hospitality/tourism-related projects throughout the United States, Caribbean, Europe, Asia, Middle East, and Latin America. Rick has also asset managed a variety of hotels, including full-service, select/limited service, branded, independent, urban, suburban, resort, throughout the U.S. and Caribbean on behalf of private equity and institutional owners. Rick also acts as Owner’s Representative in the acquisition and/or development of new and existing hotel real estate, as well as hotel debt purchase. Areas of responsibility included site selection, negotiation of purchase price, sourcing and securing debt financing; selection and negotiation of operator and franchise agreements, architecture/design, general contractor, and franchise, execution of permitting process, and project and construction management. In many instances, this also included advising and negotiating the purchase or sale of the asset. Rick has directed and managed numerous Federal and state government agency projects to determine the economic feasibility of developing recreational amenities (i.e., golf course, hotel, lodges, marina, amphitheater, and picnic areas) on government-owned land for direct use by the authorized government market, or in the interest of enticing private sector development through a joint-venture relationship, leasehold improvement, and/or concession arrangement. Given Rick’s expansive industry knowledge related to the above activities, he has provided expert witness services on numerous occasions. EDUCATION Mr. Pastorino holds an MBA in Finance from Virginia Tech University and a Bachelor of Science degree in Business Administration from the School of Hotel and Restaurant Management at the University of Denver. He also attended the Institute of American Universities in Aix en Provence, France. PROFESSIONAL MEMBERSHIPS/ACTIVITIES Mr. Pastorino is actively involved in numerous industry-related associations including the International Society of Hospitality Consultants. He has authored and co-authored industry-related research including CapEx 2000 – A Study of Capital Expenditures in the U.S. Hotel Industry published by the ISHC in October 2000 and he has spoken at numerous industry-related events. He is also a member of the University of Denver Hotel and Restaurant School Alumni, and Urban Land Institute.

DESIGNING for the FUTURE GUEST


Moderator: Lee Davis, AIA LEED® AP BD+C, Designer/BIM Model ManagerEarl Swensson Associates, Inc. ESa

Since joining ESa in 2004, Lee’s role as a project designer encompasses programming and schematic design as well as the development of construction documents. As a BIM Model Manager, he has expertise at a senior proficiency level with Building Information Modeling (BIM), and is qualified as an expert in Autodesk Revit Architecture BIM software, with many years of experience in implementing Revit Architecture on various projects.

Years of Experience Eleven (11) Education B.A. Degree in Architecture from the University of Tennessee, Knoxville (2004) Registration Registered architect, State of Tennessee Professional Affiliations •  The American Institute of Architects (National, Tennessee and Middle Tennessee chapters); Board member of the local AIA Chapter’s AIA+2030 initiative •  Leadership in Energy & Environmental Design (LEED®) Accredited Professional Building Design + Construction •  National Council of Architectural Registration Boards (NCARB)

His graphic and computer skills (3-D modeling, renderings, virtual walkthroughs, etc.) have been showcased on several notable projects, including the Noah Liff Center in Nashville, TN, Rockingham Memorial Hospital and POB in Harrisonburg, VA, 1515 Demonbreun speculative mixed use complex in Nashville, TN, the Gaillard Municipal Auditorium, and Healthways, Inc.’s new corporate headquarters in Franklin, TN. Lee’s professional and civic affiliations include being a co-designer of a treehouse that was selected for Cheekwood Botanical Garden’s 2012 summer exhibition in Nashville, as well as serving on the Board for the local AIA Chapter’s AIA+2030 initiative which seeks to create a carbon-neutral building environment by 2030 in Middle Tennessee. He has been a LEED Accredited Professional for more than six years.



Panelist: Adam Glickman HEAD OF EVEN HOTELS & DIRECTOR OF BRAND EXPERIENCE, LIFESTYLE BRANDS INTERCONTINENTAL HOTELS GROUP

Adam heads EVEN® Hotels, IHG’s newest brand designed from the ground up to enable wellness in travel. In addition, Adam is the brand leader for the Americas Region of IHG leading the brand experience of the InterContinental® Hotels & Resorts and Hotel Indigo® brands. In his day-to-day role, Adam leads the team responsible for driving brand equity while focusing on new ideation, experience creation, management, measurement and strategy for the lifestyle brands. Adam and his team support delivery of the brand experience through various stakeholder relationships with global brand groups, operations, marketing, channel and other support teams. The branded experience comes to life in-hotel and through digital brand touch-points, and reflects how service, design, product, technology and partnerships all come together holistically. Adam has been with IHG for more than 11 years leading global and regional teams, working across the commercial business in brand, sales and marketing and distribution channel roles. For the past several years Adam was responsible for leading the team that launched the EVEN brand, which opened its first two properties, and launched a comprehensive wellness focused digital marketing and content platform with wellwellwell.com and multiple social channels, in summer 2014. Before taking leadership of the EVEN brand launch, Adam laid the groundwork to bring what would be EVEN Hotels to life, through consumer insight work, partner and platform development and ultimately creating a curated guest focused end-to-end brand experience. Adam has also focused on cross-brand wellness initiatives for IHG, led IHG corporate brand strategy work across multiple internal and agency teams, and led all relationship management and marketing activities for IHG’s emerging business units of Holiday Inn Club Vacations & The Venetian & The Palazzo InterContinental Alliance Resorts. Previous IHG experiences include development of web, voice, third party and group reservation tools, billing systems, reporting platforms and hotel training programs. Prior to joining IHG, Adam worked across multiple functions including marketing strategy, sales & marketing, operations and group service management in roles with Marriott, Regent, HVS and Hilton at the iconic Waldorf Astoria Hotel in New York City. Adam holds an MBA degree from Goizueta Business School at Emory University in Atlanta, GA, and a Bachelors of Science in Hospitality Management from the Cornell Hotel School in Ithaca, NY.



Panelist: Julienne Smith

Mrs. Smith is Senior Vice President Real Estate & Development for Hyatt Hotels Corporation where she is responsible for the franchise and managed development of Hyatt Place and Hyatt House hotels in North America. Previously, Smith served as Vice President of Real Estate and Development where she oversaw the growth of Hyatt’s select service brands throughout the Northeastern and Mid-Atlantic regions of the United States. Prior to joining Hyatt in 2005, Smith held several positions within Marriott International’s Lodging Development group in Bethesda, MD and Newport Beach, CA. Mrs. Smith is a graduate of Boston University’s College of Arts & Sciences. She is an active member in several hospitality industry organizations including AH&LA’s Women in Lodging Group. She recently moved from New Jersey to Chicago where she currently resides with her husband and two children.

Senior Vice President, Real Estate & Development Hyatt Hotels Corporation



Panelist: Kim Bardoul Consultant The Highland Group

Kim Bardoul is a hospitality consultant known for her work in the Boutique Hotel segment. Recent unique projects include boutique feasibility for a historic hospital building, a power plant and a well-known musician's home. She is co-author of "The Boutique Hotel Report: Independent, Lifestyle and Soft Brand Hotels", an annual comprehensive publication for boutique hotel investors, lenders and operators. Kim is also recognized for her work in hotel feasibility, financial and impact analysis and product assessment and recently long range planning for convention and visitors bureaus. She has spoken at the Hotel Data Conference in Nashville, North America Hotel Investment Conference in Chicago, Boutique Lifestyle and Lodging Conference in Miami and The Boutique and Lifestyle Hotel Summit in London. Kim has been elected to the International Society of Hospitality Consultants and is Vice-President of the Atlanta Hospitality Alliance.



Panelist: Alex Marks Principal Royal Investments, LLC

As principal of Royal Investments, Alex Marks has extensive hands-on experience of the investment, development, management and financing of diverse portfolio of properties throughout California, Tennessee and Arkansas. Formed in 2014, Mr. Marks has focused on several residential and hospitality projects, including the redevelopment of several late 1800 historic buildings in downtown Nashville into a 160 room boutique hotel and entertainment development. For more than a decade, Marks served as Senior Vice President and Principal of Tower Investments, managing the Nashville office where he was responsible for the development and management of hospitality assets, single family communities, residential and commercial infill redevelopments and several notable entertainment venues. Mr. Marks is a Board Member of several non-profit and business organizations in Franklin and Nashville.



Panelist: Marjorie Feltus Hawkins Founder & Principal FH Design, LLC

Principal, Project Manager, Creative Director Marjorie Feltus Hawkins is an award-winning designer with over 30-plus years of interior architecture and design

experience in the boutique hotel and hospitality industry. Her portfolio is a study in the blending of classic and

modern elements to deliver interior spaces supporting each client’s vision for their property. Marjorie leads a

talented team of designers to create unforgettable, brand-focused spaces, and each project demonstrates her

commitment to the business philosophy of building customer relationships through communication, leadership,

teamwork, and trust.

In addition to her responsibility of managing a successful and growing firm that she founded in 1990, she has

extensive experience overseeing projects from the conceptual stages through construction administration to furniture and accessory procurement and implementation.

She is involved in various professional and community organizations on a local and national level, including her

current service as a National Advisory Board Member for the Boutique & Lifestyle Lodging Association (BLLA).

AHLA AND LEGISLATIVE UPDATE


Speaker: Jim Abrahamson CEO Interstate Hotels & Resorts and Chairman of AHLA

Jim Abrahamson is Interstate Hotels & Resorts' chief executive officer responsible for the Company's overall performance and global

growth of its management portfolio and he serves as an executive director on the Company's Board of Directors. Interstate

Hotels & Resorts is the leading U.S.-based global management company operating 450 hotels with more than 81,000 rooms and

30,000 associates spanning the U.S. and eleven additional countries.

Jim joined Interstate Hotels & Resorts from InterContinental Hotels Group (IHG), where he was president of the Americas region, that company's largest operating unit,

and was also an executive director of IHG's Board of Directors. Previously, he held key senior leadership positions in the areas of operations, development and

franchising with Hyatt Corporation, Marcus Corporation and Hilton Worldwide.

Jim is active in the hospitality industry and community affairs. He serves as national chair for American Hotel & Lodging Association. He serves as immediate past

national chair of the Board of Directors of the U.S. Travel Association. He serves on the advisory boards of the Pillsbury Institute for Hospitality Entrepreneurship and the

DePaul School of Hospitality Leadership. Jim has been recognized by organizations such as UJA Federation of New York and the Penn State Hotel and Restaurant Society

as Hospitality Executive of the Year. He is on the advisory board at the Emory University Eye Clinic.

Jim holds a degree in Business Administration from the University of Minnesota.

AHLA AND LEGISLATIVE UPDATE


Interviewer: Greg Adkins President & CEO Tennessee Hospitality and Tourism Association

Greg Adkins is the President & CEO of the Tennessee Hospitality & Tourism Association (TnHTA), a statewide 501(c)(6) professional trade association representing over 1600 companies, inclusive of Tennessee restaurants, lodging, and tourism partners. TnHTA is the advocacy voice and key resource for information and education for the Hospitality & Tourism Industry in Tennessee. Adkins is a member of the Governor Haslam’s Tennessee Tourism Committee, Vice Chair of the Nashville Metropolitan Planning Commission, Nashville Metropolitan Parks Board member, Vice President of International Association of Hotel Executives, Tennessee Society of Association Executives board member, and executive committee member of the Music City Bowl. He served as the President of the Tennessee County Services Association, board member of the Tennessee County Commissioners Association, and Chair of the Nashville Chamber of Commerce Business Conditions Council. Formerly, Adkins was elected as Nashville Metropolitan Council District 26 for eight years before reaching his term limit. On the council, Greg served as Chair of the Convention Center and Tourism Committee. Previously, he served as the Executive Director of the Tennessee Public Transportation Association and as legislative director with the Tennessee Department of Transportation’s (TDOT). He began his career as a Policy Research Analyst for the Tennessee General Assembly. Adkins is a veteran who served in the United States Army Reserve and holds a J.D. from the Nashville School of Law and a B.S. from Tennessee Tech University.


Introduction of the KEYNOTE SPEAKER

Introduction by: John Koshivos Vice President and Managing Director of Development Hilton Worldwide, Inc.

John Koshivos currently serves as the Vice President and Managing Director of Development for the Southeastern U.S. for Hilton Worldwide. John is responsible for the development of Hilton’s entire portfolio of brands with the exception of Waldorf Astoria and Conrad Hotels. John and his fellow team members’ responsibilities include the development and execution of a marketing plan, on site visits for proposed projects, meeting with ownership groups to evaluate their management and development experience, and analyze markets using demographic information as well as performance of existing hotels. Additionally, he creates opportunities by pairing potential franchisees who have a demonstrated interest in a certain market with sites that are brought to Hilton through an established broker network. John’s previous positions prior to joining Hilton Worldwide included multiple operational positions with Hyatt Hotels and Resorts. John received his Bachelors of Science in Hotel Administration from the Isenberg School of Business at the University of Massachusetts at Amherst.


Speaker: Steve Bartolin

KEYNOTE SPEAKER

Chairman The Broadmoor

Steve is a graduate of Youngstown State University in Youngstown, Ohio, with a B. S. degree in business. He joined The Greenbrier in 1975. In 1980, Steve left The Greenbrier to become Director of Convention Services at Opryland Hotel in Nashville, Tennessee, a position he held for five years. In 1985, he was promoted to Resident Manager at Opryland Hotel, which at the time was a 1,100 room facility with 225,000 square feet of meeting and convention space. In September of 1987, Steve returned to The Greenbrier as General Manager at the 6,500 acre, 650-room destination resort. In July of 1991, Steve became President and CEO of The BROADMOOR in Colorado Springs, Colorado. He also served as President and CEO of the Manitou and Pikes Peak Railway Company and The BROADMOOR Development Company. March 1, 2015, Steve was named Chairman of The BROADMOOR and its related businesses which include The Ranch at Emerald Valley, Cloud Camp, Seven Falls and The Broadmoor Fishing Camp. Steve was named 1997 Resort Executive of the Year and 2005 Colorado Hotelier of the Year, and in 2009 he was inducted into the Colorado Lodging Hall of Fame. In 2010, he was named Independent Hotelier of the World by the readers of HOTELS Magazine. Colorado Business magazine named him CEO of the Year in 2013. He is also in the Youngstown State University Athletic Hall of Fame. Other Information – Long time Harley Davidson rider. Drafted by the Detroit Tigers in 1972 and played professional baseball to 1975. The BROADMOOR is the longest running, consecutive winner of the Forbes Mobil Five Star Award at 55 years and recipient of the AAA Five Diamond Award since its inception in 1977.


PUTTING TECHNOLOGY in the COMFORT ZONE

Moderator: Jeff Higley VP, Digital Media & Communications Editorial Director - STR/STR Global/Hotel News Now

Jeff Higley is a 30-year journalism veteran who has specialized in the hotel industry for the past dozen years. Prior to joining HotelNewsNow.com and Smith Travel Research in March 2008, Higley served in various leadership positions for Questex Media Group’s Hotel & Motel Management. Higley was instrumental in the company’s launch of Hotel Design, Luxury Hotelier and The Hotel Times magazines. Higley began his career in the newspaper industry and worked as a sportswriter for several medium-sized Midwest newspapers, covering everything from high school basketball to the World Series. Higley and his wife, Cheryl, have three children: Sarah, Emily and Isabella. They reside in Avon Lake, Ohio.



Panelists: Mark Haley Managing Partner The Prism Partnership

Mark G. Haley, ISHC, CHTP is co-founder and Managing Partner of The Prism Partnership, LLC, a professional services firm serving the global hospitality industry based in Boston, MA. The Prism Partnership offers proven expertise in all aspects of hospitality technology and marketing consulting. Services include strategy development, marketplace positioning, Internet marketing, needs analysis, system selection, Request For Proposal development and customized training. Prism has six partners located in Boston, Atlanta and Phoenix. Core practice areas include Travel Distribution, Customer Relationship Management, On-Line Marketing, and In-Room Services, including High-Speed Internet Access, In-Room Entertainment, Energy Management and Mobile Applications. Relevant technologies include distribution & reservations systems, CRM & loyalty systems, Internet applications and infrastructure, all aspects of voice and data communications, networks, property management systems, in-room services and more. Mark’s specific niches include adapting the business and the use of technology to each other and moving business processes to the Internet. Mark frequently speaks at industry events and contributes articles to a range of lodging and technology publications. He is currently on the HITEC Advisory Council. Mark also plays a leadership role in the industry as Past President of the New England Hospitality Finance and Technology Professionals and Past Chair of the AH&LA Technology Committee. Mark is a member of the International Society of Hospitality Consultants. Prior to founding The Prism Partnership, Mark founded and led High Touch Technologies, a consulting firm. Prior to founding High Touch Technologies in 1997, Mark was with ITT Sheraton for 15 years in a broad range of positions of increasing responsibility at every level in the organization, beginning as a Guest Service Agent. In his last role at Sheraton, he served as Director of Property Technology, responsible for the alignment of business and technology strategies. Mark lives in Bradford, MA with his wife Julie and two children. He holds degrees from the University of Virginia and the University of Denver School of Hotel & Restaurant Management.



Panelist: Dana Shefsky Director, Digital Product Innovation Hilton Worldwide

Dana Shefsky, CHTP, is the director of Digital Product Innovation at Hilton Worldwide, where she oversees the design and development of technology aimed to improve the guest experience and hotel operations. Serving as the conduit between Hilton’s business and technology teams, Dana has successfully brought to life many of Hilton’s key digital initiatives, including digital check-in with room selection. A 16-year Hilton veteran, Dana’s passion for technology, combined with her industry expertise, has equipped her with the right skills to keep Hilton at the forefront of innovation.

Most recently, Dana led her team in the development and rollout of Hilton’s revamped digital check-in initiative, which increased daily digital check-ins globally from 100 to 25,000. Building upon this, she headed Hilton’s digital room selection initiative – an industry first, which gave Hilton HHonors guests the ability to select their exact hotel room from a digital floor plan. The feature was a huge success with guests – more than 1 million HHonors members used the functionality within the first four months of its availability.

Dana is overseeing the product development of Hilton’s digital key initiative, which will give guests the ability to unlock their hotel room door via mobile-enabled key technology. For her efforts in bringing Hilton’s cutting edge innovations to market, Dana was honored with Hilton’s prestigious 2014 Circle of Excellence Award.

When she is not pioneering the forefront of hospitality technology innovation, Dana enjoys spending time with her husband and two small children and dabbles in genealogy.



Panelist: Ron Hardin Vice President of Technology Davidson Hotels & Resorts

Ron joined Davidson Hotels & Resorts in 1999 as Corporate Director of Technology. His responsibilities include managing the acquisition, implementation, and support of systems and applications company-wide.

A native of Hendersonville, NC, Ron studied Music Education at UNC-Chapel Hill prior to transferring to The Hotel School at Cornell University, where he attained a BS in Hotel Administration in 1983.

His career includes stints with ITT-Sheraton, Micros Systems, and Planet Hollywood International.

Ron is an active member of Hospitality Financial & Technology Professionals (HFTP), having served on the HFTP board of directors and president of the Mid-South Chapter of HFTP.

Ron lives in Marietta, GA with his wife of 20 years, Christine, and has 2 kids in college.



Panelist: Bobby Bowers Senior Vice President Operations STR, Inc. Robert I. Bowers, Jr. is Senior Vice President for Smith Travel Research, the leading authority for lodging industry performance tracking and benchmarking in North America. STR’s sister company, STR Global, provides full-service hotel benchmarking services outside North America and is based in London. Smith Travel Research / STR Global clients include Intercontinental Hotels Group, Hilton Hotels, Starwood Hotels and Resorts, Wyndham Worldwide, Choice International, Marriott International, Hyatt Hotels and Resorts, AccorHotels and Carlson Hospitality. Mr. Bowers has over 30 years of global lodging industry experience. He has a broad background which includes strategic marketing, industry analysis and product management. Prior to joining STR, Mr. Bowers was Director of Competitive & Industry Analysis for Holiday Inn Worldwide.


Thank You to the Southern Lodging Summit Committee

MARY CALORIOElvis Presley’s Heartbreak Hotel

3677 Elvis Presley Blvd Memphis, TN 38116

[email protected]

CHUCK PINKOWSKIPinkowski & Company

6829 Eastridge Cove, #201Memphis, TN 38120

[email protected]

DOUG BROWNEPeabody Memphis149 Union Ave.

Memphis, TN [email protected]

CHRIS DALYDaly Gray Public Relations620 Herndon Pkwy #115

Herndon, VA [email protected]

RICHARD SPRECHERAimbridge Hospitality, LLC

1150 North Arlington Heights Road

Itasca, IL [email protected]

m

ANNE MARIE FAMALETTECourtyard by Marriott-Collierville4640 Merchants Park CirCollierville, TN [email protected]

JEFF HIGLEYHotelNewsNow

18500 Lake Road, Suite 310

Rocky River, OH [email protected]

om

LEE HUNTERHunter Hotel Advisors

300 Galleria Parkway, Suite 620Atlanta, GA 30339

[email protected]

MATT HUSSSheraton Memphis Downtown

250 N. Main St.Memhis, TN 38103

[email protected]

GLORIA McCOLLUMPinkowski & Company

6829 Eastridge Cove, #201Memphis, TN 38120

[email protected]

DAVID PEAR Pinkowski & Company

6829 Eastridge Cove, #201 Memphis,TN 38120

[email protected]

JOHN RUCKERKey Magazine

PO Box 111266Memphis, TN 38111

[email protected]

CARRIE TURNERNolan Production Group6225 Shelby Oaks DriveMemphis, TN 38134

[email protected]

WAYNE TABORHoliday Inn Downtown Memphis

160 Union AveMemphis, TN 38103

[email protected]

PIERRE LANDAICHEMemphis Cook Convention Center

255 N. Main StreetMemphis, TN 38103

[email protected]

DEANNA ROSSMetropolitan Memphis Hotel & Lodging Association

8544 Rankin Branch RdMillington, TN [email protected]

Thank You to Our SHUTTLE Sponsor

and

For transportation to and from Big Cypress Lodge in the Bass Pro Shops13th Annual Southern Lodging Summit August

18-19, 2015 24

Thank You to Our HOSPITALITY SUITE Sponsors

13th Annual Southern Lodging Summit August 18-19, 2015 25

Thank You to Our COCKTAIL RECEPTION Sponsor


Thank You to Our DINNER Sponsor


Thank You to Our LUNCH with the SPEAKERS Sponsor Jeff Higley and


Thank You to Our MEDIA Sponsors

HotelNewNowHotel Executive

Hotel OnlineLodging


Thank You to

Exclusive Audio Visual PartnerNolan Production Group

Event Hosts

Pinkowski & Company&

Metropolitan Memphis Hotel & Lodging Association


Thank You to Our Event Sponsors American Hotel & Lodging Association

Comast BusinessDavidson Hotels & Resorts

Delta Hotel GroupElvis Presley’s Heartbreak Hotel

FergusonHeartland Payment Systems

Hilton WorldwideHotelNewsNow

HVSHyatt Hotels Corporation

InterContinental Hotels Group (IHG)Metropolitan Memphis Hotel & Lodging Association

Pyramid Advisors, LLCTN Hospitality & Tourism Association

US Foods13th Annual Southern Lodging Summit August

18-19, 2015 31

Thank You to Our Supporters & Friends of the Summit

Supporters of the SummitAdams KeeganBest Western InternationalDixon Hughes GoodmanLaQuinta Management, LLCMarcus Hotels & ResortsThe Allied GroupCarlisle Corporation

Friends of the SummitAAA ParkingBelz PropertiesEcolabESS Inc. MemphisKemmons Wilson InsuranceKemmons Wilson School of Hospitality & Resort Management of the University of MemphisMontgomery Martin ContractorsPellerin Laundry Machinery SalesServproThermal Flow Technologies


Thank You to Our In Kind Sponsors

Downtown Memphis

Downtown Memphis

Memphis Beale Street

Memphis Downtown

Downtown Memphis

Memphis Convention & Visitors Bureau

Inn & Suites @ Beale Street

Downtown Memphis

Downtown Memphis


Documents

9:00-9:30am CAPEX PRESENTATION 9:30-10:00am … · Mary Calorio, General Manager, Elvis Presley’s Heartbreak Hotel and President MMHLA Chuck Pinkowski, Pinkowski & Company