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6. ORIENTATION, PLACEMENT DAN6. ORIENTATION, PLACEMENT DANTRAINING & DEVELOPMENTTRAINING & DEVELOPMENT
Fakultas EkonomiUniversitas Padjadjaran
Bandung2004
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The Objectives Outline the key elements of an orientation program
Describe how orientation for new employees affects
turnover and learning Identify the organizational roles and responsibilities
for employee orientation
Explain how the HR department becomes involved inplacement decisions
Discuss the HR departments role in separation Explain how training and Development differ
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Placement VS Productivities Dissonance Reduction
Realistic Job Preview close the psychological gap between whatnewcomers expect and what they find. This difference between
what one anticipates and what one encounters is calledcognitive dissonance. If dissonance is too high, people takeaction. For new employees, that mean quitting.
New Employee Turnover
its very expensive, besides recruiting and selection expenses,the cost associated with creating new employee record in HRDepartment.
Exp: Bank Mandiri VS CitiBank cases
Source: Wherther & Davis
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Apply for Offshore in Irian Jaya
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Apply for Finance in Govs Bank
in Jakarta
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Orientation ProgramTo get socialization between new comer andcurrent employees and to discuss the current companyEnvironment and objectives.
Topic often covered in Employee Orientation Program Organizational issues
History, organization, layout of physical facilities, product line or serviceprovided, company policies and rules, e.t.c
Employee benefitsPay scales and paydays, vacations and holidays, rest breaks, training
and education benefits, counseling, retirement program, insurancebenefits, e.t.c
IntroductionsTo supervisor, to trainers, to coworkers, to employer counselor
Job dutiesJob location, job tasks, job safety requirements, overview of job, jobobjectives, relationship to other job
Source: Wherther & Davis
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Employees PlacementTypes of placement :
Promotions- merit-based promotions
- Seniority-based promotions
Transfer and demotions Job posting programs
Source: Wherther & Davis
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SeparationA separation is a decision that the individual and the
organization should part. It may be initiated by theemployer or the employee. Additionally, it may be
motivated by disciplinary, economic, business orpersonal reasons.
Temporary Leaves of Absence
Attrition (Cause of retirement or death)
Layoffs
Termination
Source: Wherther & Davis
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Preliminary steps in Preparing a training
and development program
Source: Wherther & Davis
Needsassessment
Evaluation
Evaluationcriteria
Training anddevelopmentobjectives
Learningprinciples
Programcontent
Actualprogram
Skills,knowledge,ability ofworkers
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Determining Training needs
What are theorganizations
goals ?
What behaviors arenecessary for each jobincumbent to complete his
or her arranged tasks?
What tasks mustbe completed to
achieve their
goals?
What deficiencies, ifany do incumbents
have in the skills,knowledge, orabilities required toexhibit thenecessary jobbehaviors?
Is there a need
for training ?
Source: De Cenzo & Robbins
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Principles of Learning Learning is enhanced when the learner is motivated
Learning requires feedback
Reinforcement increases the likelihood that a learnedbehavior will be repeated
Practices increases a learners performance
Learning begins rapidly, then plateaus
Learning must be transferable to the job
Source: De Cenzo & Robbins
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Training & Development
ApproachPemilihan metode pelatihan yang digunakan
berdasarkan pertimbangan-pertimbangan:
Cost-effectiveness
Desired program content
Learning principles
Appropriateness of the facilities Trainee preferences and capabilities
Trainer preference and capabilities
Source: Wherther & Davis
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Training Method Job instruction training
Job rotation
Apprenticeship and coaching Lecture and video presentation
Vestibule training
Role playing and behavior modeling
Case study Simulation
Self-study and programmed learning
Laboratory training
Action learningSource: Wherther & Davis
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Training and Development
evaluation1. The reactions by trainees to the training
content and process
2. The knowledge or learning acquiredtrough the training experience
3. Changes in behavior that result from thetraining
4. Measurable results or improvements in theindividuals or the organization, such aslower turnover, fewer accidents, or lessabsenteeism
Source: Wherther & Davis
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HR DevelopmentThe long-term development of human resources-as distinct
from training for a specific job- is growing concern toHR department. Through the development of current
employees, the department reduces the companysdependence on hiring new workers. If employees aredeveloped properly, the job openings found trough HRplanning are more likely to be filled internally.
Related issues to Development of HumanResources:
Employee obsolescence
International and domestic workforce diversity
Technological change
Development, EEO, and Affirmative Action
Employee Turnover
Source: Wherther & Davis
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Characteristic of Effective
Training Top management is committed to training and
development; training is part of the corporate
culture. Training is tied to business strategy and
objectives and is linked to bottom-line results.
A comprehensive, systematic approach totraining exist; training and retraining are doneat all levels on a continuous, ongoing basis.
There is a commitment to invest the necessaryresources, to provide sufficient time andmoney for training.
Source: Cascio