6.MSDM+Training+&+Develop

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    6. ORIENTATION, PLACEMENT DAN6. ORIENTATION, PLACEMENT DANTRAINING & DEVELOPMENTTRAINING & DEVELOPMENT

    Fakultas EkonomiUniversitas Padjadjaran

    Bandung2004

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    The Objectives Outline the key elements of an orientation program

    Describe how orientation for new employees affects

    turnover and learning Identify the organizational roles and responsibilities

    for employee orientation

    Explain how the HR department becomes involved inplacement decisions

    Discuss the HR departments role in separation Explain how training and Development differ

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    Placement VS Productivities Dissonance Reduction

    Realistic Job Preview close the psychological gap between whatnewcomers expect and what they find. This difference between

    what one anticipates and what one encounters is calledcognitive dissonance. If dissonance is too high, people takeaction. For new employees, that mean quitting.

    New Employee Turnover

    its very expensive, besides recruiting and selection expenses,the cost associated with creating new employee record in HRDepartment.

    Exp: Bank Mandiri VS CitiBank cases

    Source: Wherther & Davis

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    Apply for Offshore in Irian Jaya

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    Apply for Finance in Govs Bank

    in Jakarta

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    Orientation ProgramTo get socialization between new comer andcurrent employees and to discuss the current companyEnvironment and objectives.

    Topic often covered in Employee Orientation Program Organizational issues

    History, organization, layout of physical facilities, product line or serviceprovided, company policies and rules, e.t.c

    Employee benefitsPay scales and paydays, vacations and holidays, rest breaks, training

    and education benefits, counseling, retirement program, insurancebenefits, e.t.c

    IntroductionsTo supervisor, to trainers, to coworkers, to employer counselor

    Job dutiesJob location, job tasks, job safety requirements, overview of job, jobobjectives, relationship to other job

    Source: Wherther & Davis

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    Employees PlacementTypes of placement :

    Promotions- merit-based promotions

    - Seniority-based promotions

    Transfer and demotions Job posting programs

    Source: Wherther & Davis

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    SeparationA separation is a decision that the individual and the

    organization should part. It may be initiated by theemployer or the employee. Additionally, it may be

    motivated by disciplinary, economic, business orpersonal reasons.

    Temporary Leaves of Absence

    Attrition (Cause of retirement or death)

    Layoffs

    Termination

    Source: Wherther & Davis

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    Preliminary steps in Preparing a training

    and development program

    Source: Wherther & Davis

    Needsassessment

    Evaluation

    Evaluationcriteria

    Training anddevelopmentobjectives

    Learningprinciples

    Programcontent

    Actualprogram

    Skills,knowledge,ability ofworkers

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    Determining Training needs

    What are theorganizations

    goals ?

    What behaviors arenecessary for each jobincumbent to complete his

    or her arranged tasks?

    What tasks mustbe completed to

    achieve their

    goals?

    What deficiencies, ifany do incumbents

    have in the skills,knowledge, orabilities required toexhibit thenecessary jobbehaviors?

    Is there a need

    for training ?

    Source: De Cenzo & Robbins

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    Principles of Learning Learning is enhanced when the learner is motivated

    Learning requires feedback

    Reinforcement increases the likelihood that a learnedbehavior will be repeated

    Practices increases a learners performance

    Learning begins rapidly, then plateaus

    Learning must be transferable to the job

    Source: De Cenzo & Robbins

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    Training & Development

    ApproachPemilihan metode pelatihan yang digunakan

    berdasarkan pertimbangan-pertimbangan:

    Cost-effectiveness

    Desired program content

    Learning principles

    Appropriateness of the facilities Trainee preferences and capabilities

    Trainer preference and capabilities

    Source: Wherther & Davis

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    Training Method Job instruction training

    Job rotation

    Apprenticeship and coaching Lecture and video presentation

    Vestibule training

    Role playing and behavior modeling

    Case study Simulation

    Self-study and programmed learning

    Laboratory training

    Action learningSource: Wherther & Davis

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    Training and Development

    evaluation1. The reactions by trainees to the training

    content and process

    2. The knowledge or learning acquiredtrough the training experience

    3. Changes in behavior that result from thetraining

    4. Measurable results or improvements in theindividuals or the organization, such aslower turnover, fewer accidents, or lessabsenteeism

    Source: Wherther & Davis

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    HR DevelopmentThe long-term development of human resources-as distinct

    from training for a specific job- is growing concern toHR department. Through the development of current

    employees, the department reduces the companysdependence on hiring new workers. If employees aredeveloped properly, the job openings found trough HRplanning are more likely to be filled internally.

    Related issues to Development of HumanResources:

    Employee obsolescence

    International and domestic workforce diversity

    Technological change

    Development, EEO, and Affirmative Action

    Employee Turnover

    Source: Wherther & Davis

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    Characteristic of Effective

    Training Top management is committed to training and

    development; training is part of the corporate

    culture. Training is tied to business strategy and

    objectives and is linked to bottom-line results.

    A comprehensive, systematic approach totraining exist; training and retraining are doneat all levels on a continuous, ongoing basis.

    There is a commitment to invest the necessaryresources, to provide sufficient time andmoney for training.

    Source: Cascio