60 MinsShow dates: 9-13 October 2011, Dubai World Trade Centre | AT GITEX TECHNOLOGY WEEK | Exhibition hours: 10am - 5pm

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Dual band wireless routers

Epson’ s product showcase this year is maarked by its latest range of 3D projectors, business inkjets and label makers.

Epson’s high-definition 3D projectors on display include the EH-TW6000 and EH-TW6000W. These projectors - which produce the brightest 3D images available on the market - offer easy-to-use features, including Full HD wireless connectivity, ensuring any film enthusiast, gamer or sports fan will be able to enjoy a powerful 3D

experience in the comfort of their own home as well as high quality 2D images. Thanks to Epson’s 3LCD technology, high quality images are projected and images are clear, bright and easy on the eyes.

The WorkForce Pro business inkjet range set showcased this year complements Epson’s new ‘Engineered for Business’ strategy.

“GITEX Cloud Confex brings together the right audience for Red Hat - key decision makers within the enterprise and channel. It is a great platform to increase awareness of our company’s unique cloud computing solutions and presents an opportunity to increase the region’s knowledge about ‘Open Source’ through presentation sessions at the event. Senior executives from our company will be available to hold high level meetings with key accounts. We will also be running education and enablement training sessions for end-users and partners.”

HD 3D projectors and business inkjets headline Epson stand

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Get ready for LTE

KFH implements next-gen Avaya solution“Epson has recently

launched its ‘Engineered for Business’ strategy, and accordingly the business sector will be a major focus for us at this edition of GITEX. Moreover, visitors to our stand will get a better understanding of our continuous commitment to innovate and exceed customer expectations.”Khalil El-Dalu, General Manager, Epson Middle East

George DeBono, GM, Red Hat MENA

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HD 3D...

Blue Coat stresses cloud solutions

The WorkForce Pro WP-4000 Series of single-function printers and the WorkForce Pro WP-4500 Series of multi-function printers offer laser-like looks and performance, combined with great reliability and up to 50% lower cost per page than competitive lasers. These high-speed inkjet printers offer a genuine alternative to laser products and provide further cost savings due to a super-fast automatic double-sided printing function, reducing paper usage. Businesses benefit from lower ink costs with a choice of high-yield cartridges of up to 3,400 pages, while a print resolution of 4800x1200dpi - much higher than comparative lasers for clearer text and sharper images.

Other products include the EB-1800, an affordable and compact projector; PP-50 Discproducer, an affordable model aimed at users publishing up to 400 discs per month; and the EB-D6250, EB-455Wi, EB-W12, and EH-MG850HD projectors.

New product ranges from Genius GCT, the authorised distributor for Genius-KYE Systems in Middle East and Africa, has announced the launch of two new product lines from the vendor: a range of new gaming accessories aimed at the professional gamer and a selection of imaging products including a dashboard mounted video camera for use in cars.

The new specifically designed Genius Pro-Gaming accessories provide an enhanced experience for gaming aficionados. The all new series boasts a sleek yet electrifying appeal, with maximum comfort for MMORPG players.

The Imaging range showcases digital cameras, digital video camera, vehicle recorders and

Pico projectors. Additionally, the imaging range includes products for both corporate and consumer use such as vehicle cameras. These cameras include GPS technology and designed ideally to record long road trips automatically as well as help academic institutions monitor children during bus trips and provide an excellent solution for concerned parents.

Milad Jabbour, President and CEO of GCT, added, “We are very pleased with the new additions Genius has made to the portfolio. Genius has a strong reputation for quality accessories and the new series are made solely for professionals and enthusiasts searching. As a leading international company in computer peripherals, Genius-KYE Systems makes cutting edge technology accessible to consumers at affordable prices.

We are promoting our best-selling ERP solution - Focus i, our customised enterprise solutions for different verticals and our leading academic solution – Focus ARMS. In addition to this, we are also promoting Insta HMS, our customised solution for the Healthcare sector.Finally, we are launching our new Focus i Mobile App For Android Smart Phones and iPhones, which will allow businesses the convenience of accessing their ERP from their smart phones anywhere and at anytime.

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Ali Hyder, CEO, Focus Softnet

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“We have seen double-digit growth in the region in the last few years and expect the trend to continue. We are particularly excited to showcase our latest gaming products, the main focus this year.We will be looking at expanding our business opportunities in the region, as well as increasing brand awareness to be positioned as one of the leading providers in the Middle East. MSI’s theme for GITEX this year is GAMING. We have products designed for gamers, by gamers. Also we will be showcasing our AIO PC with LED backlight technology. We are a pioneer in the industry – the first to introduce this lighting in an All-in-one PC. Regionally MSI has increased sales by 180% in 2011 versus 2010. KSA is a particularly strong area for growth and AIO PC sales are highest in Saudi Arabia.”

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Steven Chen, Regional Sales Director of HQ NB for Greater APAC (APAC, SEA, India & MEA)

Search for partnersNEC IT Platform Solutions, a division of Japan’s leading technology provider NEC Corporation, is looking to expand its channel network in the Middle East with special focus on Qatar, Oman, and Jordan. IT companies that focus on selling solutions, with a base in B2B sales and expertise in virtual and cloud environments, data centres, blade and SAN infrastructure, disaster recovery and high availability projects are invited to visit the NEC stand.

NEC ITPS offers a full range of servers, storage and VDI complemented by a unique collection of enterprise IT solutions such as platform-independent data centre management tools, disaster recovery and high availability solutions that include NEC Fault Tolerant Servers and NEC ExpressCluster.

Lenia Iacovides, MD for interFRONTIERS, NEC ITPS’ channel development partner in

the Middle East, said; “NEC ITPS wants to expand in the Middle East by tying up with local channel partners in this region. Though this market is still young, it is one of the fastest growing markets. We are looking forward to meet potential partners at GITEX, which delivers a formidable range of opportunities for IT companies to engage and interact with global IT leaders and NEC couldn’t find a better platform to find channel partners.”

Kuwait Finance House, one of the leading Islamic banks in the world, has implemented a contact center using Avaya technology. KFH offers Islamic banking services that include Retail, Commercial, Real Estate and Cars financing, Direct investment, and Investment portfolio services. Forbes magazine described KFH as the Harvard of Islamic banks.  

After being selected to provide the next-generation Avaya Aura Contact Center solutions, Avaya expert consultants worked closely with KFH employees to identify best-practice processes in order to design and implement an efficient contact center setup to leverage KFH’s strengths and help the business improve customer satisfaction.  

KFH’s contact centre is based on the Avaya Aura Communication Manager, which helps deliver multichannel capabilities including voice, email, chat and SMS, as well as a resilient  IP-based infrastructure. 

In addition, KFH selected Avaya Workforce Optimization to help the organisation balance efficiency and effectiveness by using the contact center strategically, This implementation to offer insights into

customer activity in order to allow the business to operate more efficiently. Avaya also equipped the contact center with Avaya IQ, a reporting and analytics platform intended to help KFH share “one view of the truth”

and potentially to reduce decision-making time and risk, creating a consistent customer experience.

““In the extremely competitive financial services landscape, every point of customer interaction should be strengthened and streamlined to meet changing client needs.  Kuwait Finance House’s self-service customer care approach uses open, web-based technologies which enable customers to help themselves to the information they need whenever they need it, supported by an informed and empowered contact center, resulting in more satisfaction for both the client base and the bank,” explainsNidal Abou-Ltaif, Vice President of Emerging Markets, Avaya.

KFH implements next-gen Avaya solution

“With a rise in customers’ demand , we decided to go with Avaya for our contact center needs. Avaya will help us manage our own centre efficiently to drive productivity, cost and competitive advantages”Mohammed Al Fouzan , Assistant General Manger – banking sector, KFH  

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Paramount – The regional leader in Information Security

www.paramountassure.com

Suite 102, Building No 1, Dubai Internet City

P.O Box 25703,Dubai, UAETel: 971-4-3918600

Email: puja@pcsuae.com

www.maxxcomgulf.com

Fast and reliable dual band wireless routersNETGEAR is launching its latest line of dual band wireless routers, delivering better wireless coverage and faster download features. The WNDR4500, RN12T0620 and the FVS318N offer the fastest performance that avoids interference and comes with advanced features for Internet gaming. The launch of the new line is part of NETGEAR’s ‘Smart IT versus Big IT’ philosophy, primarily focusing on a more economical approach by offering products with key IT capabilities and reliability at more affordable prices.

The WNDR4500 is a N900 Wireless Dual Band Gigabit Router that promises to deliver the ultimate in WiFi performance and range, proving to be a perfect tool for internet gaming and streaming HD video content. The router offers users a fast, reliable and secure internet connection and creates a powerful home network for key applications like streaming 3D HD video and multi-player gaming. Meanwhile, the RN12T0620 is a 12TB Network Storage system that comes with optional 10GBE support. The unit is the perfect complement for SME’s and SOHO’s with its reliable, high performance network storage for business critical applications. The RN12T0620 comes in a 2U 12-bay mountable rack with 10 Gigabit networking for best in-class performance. The device, which is best suited for corporate set-ups

with its 3TB HDD acceptance, also comes with built-in redundant power supplies, replication, integrated back-up and off-site options for data protection. The FVS318N is a ProSafe Wireless-N 8-Port Gigabit VPN Firewall that securely connects to a maximum of five remote offices or allows travelling users to connect to the office network via VPN while also keying in a reduction in cost as compared to other traditional forms

of communication. The unit utilizes a Stateful Packet Inspection (SPI) and intrusion detection and can also initiate connection of up to 12 VPN tunnels simultaneously. The application layer gateway supports both SIP and FTP. The FVS318N has an integrated 8-port 10/100/1000 Gigabit Ethernet switch and also comes with Smart Wizard, which allows quick connection to the ISP. It also has 5 SSL VPN connections, 64 VLAN support and b/g/n wireless 2.4 GHz with multiple SSID support. NETGEAR has revealed that the new line of business networking products offers a wide array of easy-to-use, professional grade switching, wireless, software and security solutions. The units are also backed with a lifetime hardware warranty for the original purchaser.

NETGEAR will also be launching a new LTE product line that has been created specifically for ISP’s. Also, the company recently completed the installation of an integrated suite of solutions to help enhance the offered UAE Ministry of Labor (MOL) services of Estemarat (Tasheel Centre), a leading service centre providing web-based services for several UAE government entities. The implementation and installation was carried out by the leading vendor’s partner, Osool Information Technology, and was completed in March earlier this year.

Publisher Dominic De Sousa, COO Nadeem Hood, Managing Director Richard Judd, Sales Director Rajashree R Kumar, Editorial Director Dave Reeder Senior Editors Sathya Mira Ashok, Jeevan Thankappan, Arun Shankar Circulation Manager Rajeesh M, Production Manager James Tharian, Art Director Kamil Roxas, Designers Analou Balbero, Froilan Cosgafa IV, Glenn Roxas, Digital Services Manager Tristan Troy Magma

Web Developers Jerus King Bation, Erik Briones, Jefferson De Joya, Louie Alma, Jay Colina

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“This year, we are highlighting our latest line of dual band wireless routers across essential businesses in the Middle East, which not only comes with high quality and fully reliable features but is also being offered with a lifetime warranty.” Ahmad Zeidan, Channel Sales Manager, NETGEAR Middle East

“The soaring development of mobile Internet is not only profoundly affecting and changing people’s lives, but also has brought unprecedented opportunities to the Internet and mobile communications, the two industries themselves. This market will constantly evolve for the next few years and as it evolves, it will impact businesses and individuals whereby the consumption of content will be indelibly shaped by its imminent ubiquity.”

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Ihab Ghattas, Assistant President- Middle East, Huawei

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Growing demand for data makes is driving interest in LTE (Long Term Evolution) in Africa, but deployment of the mobile technology faces several challenges in the Middle East, mainly related to spectrum and cost.

Though the Middle East is leading in LTE deployment with seven operator already having launched or announced intentions to launch the next-gen mobile networks, analysts forecast that a widespread roll out will take time to happen as operators recoup investments in 3G and wait for the cost of 4G handsets to come down.

Even though the demand for the faster speeds exists, many operators in region who have only recently begun offering 3G services may want to maximize the capital and operational expenditures made for existing networks before plunging ahead on new, 4G technology.

Other factors delaying the large-scale deployment of LTE in the region include the availability of spectrum and cost of deployment. “The success of LTE hinges on the availability of suitable spectrum than can be smoothly harmonised with rest of the world. Early LTE launches in Europe at 2.6 GHz FDD were followed by 800 MHz FDD. Operators in the USA focused on 700 MHz and the AWS bands. In the Middle East the situation is not equally harmonized which might cause a burden on operators and consumers,” says Andres Krenn, Director of Market Development – Mobile Broadband, Ericsson.

Though operators and vendors in the region are engaged with regulators on spectrum allocation policy and experts say LTE can be deployed in GSM band as well. There have been arguments that by using the GSM band for LTE, operators may compromise

quality, while some industry insiders feel there may be no quality interference if appropriate standards are developed.

“The introduction of LTE in a GSM band does not impact the quality of either technology assuming that the operator has sufficient spectrum. The challenge for most operators in this region is that the bandwidth awarded to them by the regulator is not enough to add LTE. To offer attractive throughput speeds a minimum of a 10 MHz bandwidth is recommended and ideally 20 MHz to reach data speeds of more than 100 megabits per second which is more than double the best connection offered by existing 3G services. For an operator to make the best use of their existing spectrum resources, we offer re-farming

and RF sharing solutions to offer the best mobile broadband user experience,” says Dirk Busse, Mobile Broadband Solution Architect, Nokia Siemens Networks.

Krenn echoes a similar opinion: “There is no quality degradation by introducing LTE in a GSM band. The industry shift from voice to data leads to a shift of terminals from 2G to 3G and in the future to 4G networks. The consequence of this trend is the increased demand on spectrum for 3G and 4G which requires operators to re-farm existing GSM spectrum to data-driven technologies. In this context some GSM 900 spectrum will be re-farmed to 3G and GSM 1800 spectrum will be freed for LTE. The key factor of LTE is spectrum efficiency.”

Get ready for LTE

Even though the demand for the faster speeds exists, many operators in region who have only recently begun offering 3G services may want to maximize the capital and operational expenditures made for existing networks before plunging ahead on new, 4G technology.

The Middle East is an important market for us. GITEX, being the top technology exhibition, is an ideal forum for us to demonstrate our leadership in the LAN infrastructure products space as well as meet our customers and partners from across the region at a single venue. Our objective of participating is to increase awareness of our products’ superior quality, increase our brand’s visibility and sign on new partnerships and contracts. We are highlighting the features and benefits of our LAN Infrastructure technologies in an IT network and how the quality and performance of the company’s cabling system plays a direct and measurable role on the performance and reliability of their LANs. We are also promoting our latest micro-bundle fibre optic cables and our green technology solutions.

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Tarek Helmy, Regional Director Gulf & Middle East, Nexans Cabling Solutions

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