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54th Annual General Meeting Presentation to Shareholders
Tan Sri Dato’ Megat Zaharuddin
Chairman
7 April 2014
1 1
RM6.55 billion
We delivered another record performance:
+14.0%
Profit Attributable to Shareholders
Strong profit growth in Indonesia,
Investment Banking and Islamic Banking,
which are our priority areas.
2 2
Our capital base, which is in accordance
with Basel III standards, remained strong
with Common Equity Tier I Capital Ratio
at 11.25%.
10.97% 11.25%
2012 2013
Core Equity Tier 1 ratio
3 3
The building blocks to ensure that Maybank
is indeed a regional bank have been steadily
placed since the beginning of our
transformation journey five years ago.
2008-2011 Start Up, Create Momentum
2012 Converge on Shared Aspirations and Accelerate Performance
2013 – 2015: Transformation to the next level: Regionalisation
4 4
Our core values T.I.G.E.R. are our guiding
principles for all actions and a key driver for
Maybankers in delivering our humanising
mission.
5 5
Maybank’s industry-leading people practices are
nurturing our talents to excel as well as compete
effectively in a multitude of environments.
6 6
Through better discipline
and monitoring of our key
talent initiatives we have a
robust Talent Management
Framework with programmes
to leverage our deep bench
strength as well as to
continually unearth hidden
talents across the Group.
7 7
We invest substantially in our learning and
development programmes to equip our
talents with required capabilities and agilities
to deliver on Group's strategies.
RM118.87 million Spent on LEARNING & DEVELOPMENT PROGRAMMES
in 2013
8 8
Our strategic emphasis on the
talent agenda has delivered
significant value as well as
earned Maybank notable
recognition in our people
practices.
We were listed in the Towers
Watson Global High
Performing Company Norm
list, a first for an Asian
organisation, which serves as
a benchmark for high
performing companies.
9 9
For the third consecutive
year, we were voted as
the Most Preferred
Employer of Choice in the
Banking and Financial
Services in Malaysia's Top
100 Leading Graduate
Employer.
Maybank is also the 2nd
best graduate employer in
Malaysia of any industry.
10 10
Our marquee graduate
programme, Global
Maybank Apprentice
Programme (GMAP) was
also voted as the best
management trainee
programme in the Banking
and Financial Services
industry.
TO BE UPDATED
11 11
With staff engagement levels remaining very high, comparable
to the world best-in-class, we will stay focused on raising
personnel productivity, which will be supported by the
implementation of our new region-wide IT systems.
We are utilising IT
solutions to improve
customer experience
by keeping our
customers constantly
connected
12 12
Technology-driven initiatives implemented in 2013
Greater customer
convenience and superior experience
Global Treasury Risk
Management System
Web-based Regional Cash Management
platform
Regional Branch Solution
13 13
Productivities in our
Malaysian operations have
been growing.
Our wide reach across the
country enabled us to
pursue our policy for
inclusiveness of all our
communities.
And allowed us to bring
our creativity and
innovativeness to a large
customer base.
351.5 388.1
2012 2013
Net income per employee (RM ‘000)
167.1 185.7
2012 2013
Profit Before Tax per employee (RM ‘000)
+10.4%
+11.1%
14 14
Our Corporate Responsibility conviction has found its
embodiment in our mission to humanise financial
services across Asia
71%
29%
RM66 million
Maybank
Maybank Foundation
Corporate Responsibility
15 15
Five Key Areas
CR
Education Community
Empowerment Healthy Living
Environmental Conservation
Arts, Culture & Heritage
16 16
Education: Promoting Excellence
Maybank Scholarship Awards & BII-Maybank
Foundation Scholarship
85 recipients
Financial literacy: CashVille Kidz Malaysia’s 1st Financial Literacy animated series
> 1.5 million viewers
Promoting Educational Excellence
in Rural Schools (PEERS) Benefiting > 4800 students and 400
teachers
17 17
Community: The Bank with a Heart
Cahaya Kasih employee volunteerism programme,
23,000 Maybankers
119,000 volunteerism hours;>100 initiatives
Microfinancing
> 5,000 women
More than RM1 mil spent for
Disaster Relief Efforts
18 18
Healthy Living: Nurturing Wellness
Liver Transplant
RM6.2 million spent to subsidise cost of operations
60 underprivileged patients
IJN’s Regional Paediatric Heart Centre – RM1.7 mil to be spent on
subsidising cardiac medical care for young children
19 19
Environment: Going Green
Environmental Preservation
& Wildlife Conservation
20 20
Arts, Culture & Heritage
Public exhibitions to promote artistic talents: 24 disabled artists
Maybank Photography Awards
A record of 67,000 submissions from across ASEAN
21 21
We have maintained our position as
Malaysia's most valuable company in terms
of market capitalisation
38.6 48.0
54.6 55.4 57.2 58.9 58.9 64.2 67.9
88.1
Digi Pet Gas Maxis PetChem
SimeDarby
CIMB Axiata TenagaNasional
PublicBank
Maybank
Bursa Malaysia Top 10 market capitalisation
(RM billion)
22 22
Maybank recorded Earnings per Share of 75.8 sen
in financial year 2013 which was 4.3% higher
than the previous year.
72.3 75.8
2012 2013
Earnings Per Share (sen)
+4.3%
23 23
Full year net dividend of 53.5 sen per share
consisting of final net dividend of 31 sen per share
and interim net dividend of 22.5 sen per share which
is 1.9% higher than the previous year.
24.0 22.5
28.5 31.0
2012 2013
Net Dividend per share (sen)
52.5 53.5
+1.9%
24 24
In absolute amount, we are paying a full year
net dividend of RM4.71 billion, which is 9.8%
higher than the RM4.29 billion paid out the
previous year.
4.29 4.71
2012 2013
Total Net Dividend (RM billion)
+9.8%
25 25
We will continue our
dividend reinvestment
programme, which will
strengthen our
financial foundations
even further, and as a
reward to those who
re-invested in the
Company.
www.maybank.com/drp
26 26
New management appointments
27 27
Datuk Abdul Farid Alias replaced Dato’ Sri
Wahid as the new Group President and CEO
to ensure continuity and accelerate our
regional strategy.
28 28
Mr Taswin Zakaria, appointed as
President Director, Bank Internasional
Indonesia since March 2014.
Encik Kamaludin Ahmad, appointed
Chief Executive Officer of Maybank
Ageas Holdings Bhd from December
2013.
John Chong, formerly Deputy CEO of
Maybank Investment Bank, appointed
as CEO, Maybank Investment Bank and
Maybank Kim Eng Group in February
2014.
29 29
We expect better opportunities in 2014 as the growth
outlook for advanced economies improve.
We aim to remain agile to the situation, and capture
new value creation opportunities given our solid
financial base, range of business and a varied regional
customer base.
30 30
The support of our stakeholders as we move forward
is much appreciated, and once again, on behalf of the
Board, I would like to thank you all.
31 31
THANK YOU
54th Annual General Meeting Presentation to Shareholders