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 ssignment O f Human Resource Management  Topic: To  interview a job Holder and using that information, collected through interview describe the Job  . Submitted to Ms. Megha Mehta Senior Lecturer LHSB Submitted by Meena Kamal MBA (Hons.), LPU

52782424 Job Analysis

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ssignmentOf

Human ResourceManagement

Topic: To interview a job Holder and using that information, collected through interview describe the Job .

Submitted toMs. Megha Mehta

Senior LecturerLHSB

Submitted byMeenaKamal

MBA (Hons.), LPU

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Introduction

J ob analysis is the process of determinin and reportin pertinent information relatin to

the nature of a specific !ob. "t is the determination of tas#s $hich comprise the !ob, to ether$ith s#ills, #no$led e, responsibilities, etc re%uired for the successful performance and $hichdifferentiate the !ob from all others. &he data so collected $ill be used to prepare a !obdescription.

Importance of Job Analysis

'ob analysis helps in analy in the resources and establishin the strate ies to accomplish thebusiness oal and strate ic ob!ecti es. "t forms the basis for demand*supply analysis,recruitments, compensation mana ement, and trainin need assessment and performanceappraisal.

& The Job; not the person

An important concept of 'ob Analysis is thatthe analysis is conducted of the 'ob, not the

person. +hile 'ob Analysis data may becollected from incumbents throu h inter ie$sor %uestionnaires, the product of the analysisis a description or specifications of the !ob, nota description of the person.

Components of Job Analysis

'ob analysis is a systematic procedure toanalyse the re%uirements for the !ob role and

!ob profile. 'ob analysis can be furthercate ori ed into follo$in sub components.

.

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Job Position

'ob position refers to the desi nation of the !oband employee in the or ani ation. 'ob positionforms an important part of the compensationstrate y as it determines the le el of the !ob in

the or ani ation. or e-ample mana ementle el employees recei e reater pay scalethan non*mana erial employees. &he non*monetary benefits offered to t$o differentle els in the or ani ation also ary.

Job escription

'ob description refers the re%uirements anor ani ation loo#s for a particular !ob position."t states the #ey s#ill re%uirements, the le el ofe-perience needed, le el of educationre%uired, etc. "t also describes the roles andresponsibilities attached $ith the !ob position.

&he roles and responsibilities are #eydeterminant factor in estimatin the le el ofe-perience, education, s#ill, etc re%uired forthe !ob. "tAlso helps in benchmar#in the performancestandards.

Job !orth

'ob +orth refers to estimatin the !ob$orthiness i.e. ho$ much the !ob contributesto the or ani ation. "t is also #no$n as !obe aluation. 'ob description is used to analy e

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the !ob $orthiness. "t is also #no$n as !obe aluation. oles and responsibilities helps indeterminin the outcome from the !ob profile./nce it is determined that ho$ much the !ob is$orth, it becomes easy to define thecompensation strate y for the position.

&herefore, !ob analysis forms an inte ral partin the formulation of compensation strate y ofan or ani ation. /r ani ations should conductthe !ob analysis in a systematic at re ularinter als. 'ob analysis can be used for settinup the compensation pac#a es, for re ie$inemployees0 performance $ith the standardle el of performance, determinin the traininneeds for employees $ho are lac#in certains#ills.

Aspects of a Job that Are Analy"ed

"n brief $e can say that 'ob Analysis shouldcollect information on the follo$in areas1

uties and Tas#s: &he basic unit of a !ob is the performance of specific tas#sand duties. "nformation to be collectedabout these items may include1fre%uency, duration, effort, s#ill,comple-ity, e%uipment, standards, etc.$n%ironment: &his may ha e asi nificant impact on the physicalre%uirements to be able to perform a

!ob. &he $or# en ironment may includeunpleasant conditions such as offensi eodors and temperature e-tremes. &heremay also be definite ris#s to theincumbent such as no-ious fumes,radioacti e substances, hostile anda ressi e people, and dan erouse-plosi es.Tools and $&uipment: Some duties

and tas#s are performed usin specifice%uipment and tools. 2%uipment mayinclude protecti e clothin . &hese itemsneed to be specified in a 'ob Analysis.'elationships 1 Super ision i en andrecei ed. elationships $ith internal ore-ternal people.

'e&uirements: &he #no$led e, s#ills,and abilities (3SA4s) re%uired forperformin the !ob. +hile an incumbentmay ha e hi her 3SA4s than thosere%uired for the !ob, a 'ob Analysistypically only states the minimumre%uirements to perform the !ob.

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Here $e ha e conducted a !ob analysis of a !ob holder $or#in in S&A&2 BA53 / "56"A. &he information collected is filled up in the !ob analysis form.

J() A*A+,-I- ('M

Job Title: 6eputy Mana er ate: 789:9;<7<

Incumbent: An#ur Sharma epartment/(rgani"ation 1 State Ban#of "ndiaContact number 1 <=:7>?><7<< $0mail: an#[email protected]

-uperior1s *ame: 3ailash 5ath Analysts: Meena and 3amal

!or#ing 2ours: 7< a.m to p.m

3. !hat is the general purpose of your 4ob5

Maintenance and follo$ up of the credit facilities ranted to the customers.

6. !hat 7as your last 4ob5Accountant

Promoted from: lerical !ob Promoted to: Super isory !ob

8. If you regularly super%ise others9 list them by name and 4ob title. Ces, " super ise accountant, cashier, and other cler#s in the ban#.

. If you super%ise others9 please chec# those acti%ities that are part of yoursuper%isory duties.

/rientinounselinBud etin6isciplininSchedulin6irectin6e elopinMeasurin Performance

. 2o7 7ould you describe the 4ob satisfaction5

'ob satisfaction is sum total of all aspects of customer satisfaction, social*economicconditions and or ani ation0s beha ior.

<. Job uties: Please describe what you do and9 if possible9 how you do it. Indicate

those duties you consider to be most important and/or most difficult.

aily duties: &o maintain and follo$ up all the credit accounts in the ban#. &o report the daily acti ities to the senior mana er

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Periodic duties =please indicate 7hether 7ee#ly9 monthly9 &uarterly9 etc.>

&o chec# the rene$al of all the limits $hich are pro ided to rant loans to thecustomers at arious inter als of time usually after a period of 7 year.

&o re i e all the le al documents before a period of 8 years.

2o7 long ha%e you been performing these duties5

Since : years

Are you no7 performing unnecessary duties5 If yes9 please describe.

Ces, because $e are $or#in in an or ani ation $here $e ha e to cooperate $ith the otheremployees and staff. "f $e don0t co*operate the effecti eness of the ser ices bein pro ided$ill decrease. /ften employees o on a lea e so the $or# of that employee has to be loo#edafter and handled by me to carry on the uninterrupted ser ices of the ban#.

?. $ducation!hat are the academic demands for the 4ob9 not your o7n educational bac#ground5

a. 5o formal education re%uired d. ;*year colle e diplomab. Matric e. Draduationc. Senior secondary f. Post radation

e. @raduation

Please indicate the education you had 7hen you 7ere placed on this 4ob.

Draduation (B.S omputer Science)

Is there any criterion for the selection5 If yes specify5

Ces, there is a selection criterion. "nitially Ban#in Ser ices ecruitment board used toconduct entrance e-am but no$ SB" conducts its o$n indi idual test at arious inter als oftime at arious centers throu hout the country. After this an inter ie$ is conducted for furthershort listin of the candidates $ho clear the $ritten round. inally, the shortlisted candidatesare recruited in the ban#in !ob.

. $Bperience

2o7 long ha%e you been 7or#ing on the present position5

a. 5one e. 7 * 8 yearsb. Less than one month f. 8 * ? yearsc. /ne month to less than si- months . ? * 7< yearsd. Si- months to one year h. / er 7< years

f. 80 years

3D. -#ills

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Please tell us any s#ills re&uired in the performance of your 4ob. = or eBample9amount of Accuracy9 alertness9 precision in 7or#ing 7ith described tools9 methods9systems9 etc.>

S#ills demanded in my !ob are1"nter*personal s#illsomputin s#ills (for performin %uic# and accurate calculations)ommunication s#ills (to deal effecti ely $ith the customers)3no$led e of accountsS#ills of analy in the arious financial statementsMar#etin s#ills as sometimes $e ha e to mar#et our credit facilities.omputer s#ills (handlin arious soft$are0s* MS /ffice, $indo$s operatin system,etc)Adaptin to chan in financial conditions and meet customers0 e-pectations is also oneof the s#ills re%uired for the !ob.onfidenceLeadership s#ills

Please ma#e us a7are of the s#ills you possessed 7hen you 7ere placed on this

4ob. " possessed all the abo e mentioned s#ills $hen placed on this !ob.

33. $&uipment oes your 7or# re&uire the use of any e&uipment5 If ,es9 please name thee&uipment and tell 7hether you use it rarely9 occasionally9 or fre&uently.

Basically, $e re%uire computers for day* to * day acti ities and calculations and for storin thehu e data. omputers ha e become an important part of our $or#. +e can0t thin# of $or#in$ithout computers in current scenario.

36. !or#ing en%ironment

oes the 4ob in%ol%e eBposure to any disagreeable9 unpleasant or ha"ardousconditions such as dust9 temperature eBtremes9 noise9 smells9 use of chemicalsetc5

5o, conditions are %uite comfortable.

38. Potentially dangerous components of the 4ob &he dan erous component is $hen $e ha e to o to out in the field to collect the arrears fromthe customersE there are chances of clashes $ith them. But Do ernment of "ndia is pro idinus the security persons for the purpose.

3 . -uper%ision recei%ed

Indicate any 4ob training that is necessary after the employee enters into such a 4ob5

Ces, trainin s are necessary part of my !ob. &rainin s are or ani ed at arious le els to #eepthe employees up to date $ith the chan in scenario. &rainin s are conducted by the SBL(State Ban# Learnin /r ani ation). 5e$ entrants are trained for performin and holdinarious duties and responsibilities respecti ely.

2a%e you e%er undergone any training sessions5 Ces

!hat 7as the probationary period for the 4ob5

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or lerical !ob probationary period $as monthsor Probationary /fficers the period $as ; years.

3 . Additional comments SB" is the lar est ban# of "ndia. &he pay pac#a es, per#s and allo$ances of SB" employees aremuch hi her and satisfactory than other public sector ban#s. "t has spread its $in s in forei n

nations also and in comin years it is plannin to open ?<<<< ne$ branches at the end of thedecade. &hese ban#s $ill further re%uire human resource, hence eneratin employment andthe $or# of human resource department. " feel proud to be $or#in in such a reputedor ani ation of the country.

rom abo e collected information in !ob analysis form $e analy e the !ob as under1Administrati e "nformation

'ob &itle1 6eputy Mana er6epartment1 State Ban# of "ndiaeport to1 Senior Mana er

'ob 5umbers16ate of 'ob Analysis 7: th April, ;<7<

2-piration 6ate April ;<7?

'ob SummaryMaintenance and follo$ up of the credit facilities ranted to the customers.Super ise accountant, cashier, and other cler#s in the ban#.

2ssential unctions Performed &o chec# the rene$al of all the limits $hich are pro ided to rant loans to the

customers at arious inter als of time usually after a period of 7 year.

&o re i e all the le al documents before a period of 8 years.

Super ise accountant, cashier, and other cler#s in the ban#. &o report the daily acti ities to the senior mana erPerforms other duties, as re%uired, on a temporary basis, to maintain section ordepartmental operations and ser ices.

Job -pecifications

$ducation

Draduation in any discipline (MBAs, As, M. /Ms preferred)

$Bperience5ot re%uired

-#ills 'e&uiredShould be a computer literate. +ell ersed $ith MS office.Should #no$ the analysis of financial statementsShould posses sound #no$led e of accounts.

Conclusion

Loo#in for the ne-t ten years, the !ob of deputy mana er $ill chan e sli htly. &here $ill notbe much re olutionary chan e. "n "ndia, the ban#in sector has not flourished much. &he lar eolume of rural population has to be yet co ered. &hou h technolo y is playin its part in theban#in sector, the human s#ills $ill still be playin its role in increasin the customer base.

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Ces, most of the super isory $or# $ould be mana ed throu h H "M techni%ues and hence it$ill be necessary for 6eputy Mana er to ha e ood #no$led e of computers."n public sector ban#s, most of the !obs are on permanent basis and hence employees ha eless impact of the recessions and slo$do$ns on their !obs. 2mployees ha e more !ob securityand the e-piry dates of the !ob analysis are of hi h time $idth. But thin s are chan in $iththe passa e of time.