3E The Digital Credentials Platform: eTranscripts, Digital ... · PDF file03.09.2017 · Focus on Three Imperatives • Public, two-year undergraduate institution • 7,000 credit

Focus on Three Imperatives

Choosing Your

Credential Partner

How Parchment can help You with

Your Goals

Focus on Three Imperatives Parchment in New England

Focus on Three Imperatives Digital Credentials Platform

FAST & EASY SENDING A complete system to send transcripts, replacement

diplomas, verifications from the Registrars Office.

ISSUE CREDENTIALS Digital diplomas and certificates

that can be shared immediately

with employers.

ELEVATE YOUR

EXPERIENCE A suite of services to

support all aspects of digital

credentials: from scanning

archived paper records to

answering student phone

calls.

STREAMLINED RECEIVING Collect and manage all incoming documents with

uniform workflows.

DATA DRIVEN

DECISIONS Easy to use analytics allow

administrators to make

strategic data-driven decisions.

EMPOWERING

LEARNERS One place for the lifelong

learner to stack & share all

academic credentials.


CERTIFY KNOWLEDGE

Credentials Open Doors

Credentials are a lifelong currency. They open doors. Parchment’s mission is to help turn credentials into opportunities.

4

Undergraduate

Admission

Transfer

Admission Internship First Job Offer

Graduate

Admission

Professional

Certification

Career

Advancement

DISCOVER TALENT

FILTER CANDIDATES

ARTICULATE LEARNING

Focus on Three Imperatives Opening Doors Through Innovation

With a comprehensive student record, credentials can even become personalized and purpose driven.

Traditional Look, Enhanced

with embedded links

Reimagined, Audience-

specific rendering Shared socially to improve

marketability

SUMMARY OF ELON EXPERIENCES

EXPERIENCE TIMELINE

ELON EXPERIENCES VISUAL TRANSCRIPT

Elon University validates all information presented on a student's Elon Experiences

Transcript. Validation occurs within each program responsible for the experiences and

is then maintaned in a centralized system. Students do not personally enter any

experiences onto their Elon Experiences Transcript. The Elon Experiences Transcript is

an official document of Elon University. For more information about the Elon

Experiences Transcript visit our site.

STUDENT INFORMATIONNAME JOHN S. DOE

DEGREE B.SC

MAJOR APPLIED MATHEMATICS

COMPUTER SCIENCE

COMPLETE 28TH OF NOVEMBER 2016

RESEARCH

6 TERMS

INTERNSHIP

400 HRS

SERVICE

180 HRS

GLOBAL EDUCATION

2 TERMS

LEADERSHIP

1 TERM

2013

HONORS RESEARCH SPRING

2014

ELONTHON SPRING

FOREIGN EXCHANGE SUMMER

COMMUNITY SERVICE HACKATHON FALL

GLEN RAVEN FALL

SAS - DATA SCIENCE INTERN FALL

2015

AUSTRALIA/NEW ZEALAND ELR WINTER

ECO-REPS SPRING

UNDERGRADUATE RESEARCH CONFERENCE

SPRING

CENTER FOR LEADERSHIP SPRING

GLEN RAVEN FALL

ERNST AND YOUNG - DATA MODELING

INTERNSHIP FALL

2016

UNDERGRADUATE RESEARCH CONFERENCE

SPRING

KIDS WHO CODE BOOTCAMP SPRING

ALPHA PHI OMEGA FALL

GLEN RAVEN FALL

University Registrar | Dr. Rodney Parks

INTERNSHIPS

SAS - DATA SCIENCE INTERN200 HOURS

ERNST AND YOUNG - DATA MODELING INTERNSHIP200 HOURS

RESEARCH

2

1

3

Fre

quen

cie

s

0

1

2

3

Presenter Poster Presentation Grant

LEADERSHIP

CENTER FOR LEADERSHIP60

SERVICE

Hours

20

30

30

40

60

Community Service Hackathon

Alpha Phi Omega

Kids Who Code Bootcamp

Eco-Reps

Elonthon

GLOBAL EDUCATION

AUSTRALIA/NEW ZEALAND ELRFOREIGN EXCHANGE

University Registrar | Dr. Rodney Parks

5


The easiest way to offer electronic credentials

PARCHMENT SEND


• Public, two-year undergraduate institution

• 7,000 credit students, 1,000 non-credit

students

• 14,000 transcripts processed annually

• Ellucian Banner

Massasoit Community College

“I couldn’t believe how smooth the

implementation was! Parchment was

with us during implementation from

start to finish and is still with us

answering any questions we have.

We couldn’t be happier!”

- Katie Walo, Associate Registrar

Focus on Three Imperatives Prior to Parchment….

• No online process; everything from

the request to the fulfillment was

manual

• Fulfillment time: 3-5 business days

• No cost for current students, $5.00

for previous students. This caused

confusion and questions

• Multiple calls from students inquiring

about how to order a transcript

• Prior position unfilled – needed to

find a way to alleviate the burden of

the missing role

• End of semesters always required

“all hands on deck” to process

requests

• Cumbersome administrative

procedure: processing request

forms, input of request into SIS,

manual payment processing, etc.

Focus on Three Imperatives Learner Ordering

Focus on Three Imperatives Implementation Strategy

Used throughout the implementation process, the Standard Registrar

Workflows drive conversations and add consistency. The result is a robust

and fully developed credential management solution.

Standard Registrar Workflows

Record Types + Current Students

+ Alumni/Legacy

+ International

Record Fulfillment + Electronic

+ Local print & mail, pick up

+ Parchment Print & Mail

Special Processing + Hold for grades/degree

+ Attachment handling

+ Other credential types

+ Multi-Campus or Career

PLANNING

DESIGN

CONFIGURE TEST PLANS

TRAINING

SUPPORT

Used throughout the implementation process, the Standard Registrar

Workflows drive conversations and add consistency. The result is a robust

and fully developed credential management solution.

Focus on Three Imperatives What were the results?

• Turnaround time from 3-5 days to

minutes for nearly half of all requests

• No confusion on the part of learners

when it comes to the price for

enrolled/unenrolled students -

$0.00/$5.00 fee evened out to a flat

$3.00 for everyone. Other options for

students if necessary.

GOAL: Alleviate 30% of requests by moving to a digital process

20% of all orders being digital transcripts.

RESULT: TREMENDOUS!

60% ONLINE REQUESTS

75% Online Requests are eTranscripts

46% Requests do not require any touch from admin staff

• Significant amount of staff time has been

saved

• Intuitive process for students has resulted in

less phone calls into office from learners

• Time saved has allowed for a focus on other

projects that can move the registrar’s office

forward.

• Both learners and staff have benefited

significantly from this product


Questions?


Your Brand

Orientation

Layout

Colors

Legend

Seals, signatures &

Images

350,000+

Transcripts Mailed

Annually from our secure print

facility in Scottsdale AZ

Printing

M

aili

ng

Optimizing Your Print Operation

Maximize the skilled staff in your office. Parchment will

print and mail branded transcripts on your behalf.

Security Paper

Coin-rub Watermark

UV Green Fluorescent

Seals

Anti-copy Security

Shipping Options

Standard, Expedited

Overnight

International

FedEx Tracking


• IMB Barcode

• Door to Area Tracking

• Tracking number on

learner account and

admin order details

• FedEx Tracking

Barcode

• Door to Door Tracking

• Link to FedEx for

tracking status

USPS & FedEx Tracking

Documents printed and mailed from Parchment will have

Tracking IDs from USPS and FedEx incorporated in the

tracking status.


•Ship paper files to Parchment

•A sample box will be scanned and indexed

for approval before full set completed

•Provide digitized PDFs with indexed data

extracted: –FirstName, MiddleName, LastName, DateOfBirth, StudentID,

Last4SSN, GradYear

•Paper files shredded or returned

Scan & Index

Go Digital! Convert your paper student records by scanning

to create PDFs and indexing key data student data points.


PARCHMENT AWARD

Issue diplomas & certificates digitally

Focus on Three Imperatives Digital Evolution from Paper


Academic Credentials

Technology Has Changed Education

Focus on Three Imperatives Current Methods of Social Sharing

Focus on Three Imperatives Consistency

Focus on Three Imperatives Verification

Verified: A secure way to share electronically.


Security: Institutional-specific Blue Ribbon security on every document

Digital Watermark: Printable, but will include a customizable watermark, such as “Printed from a Certified Digital Diploma”


Signature Block

Clickable Link: Directs recipient to hosted, web-based version

Blue Ribbon Key: Explains technology behind blue ribbon security

Focus on Three Imperatives Tracking

Focus on Three Imperatives Tracking

Focus on Three Imperatives Increase Enrollment!

http://university.com/index.html

Your Brand: Let your graduates be your biggest promoter

Include Links that can bring viewer to the

website of your school or to the landing page

of the progam!






Focus on Three Imperatives Review and Issue

Focus on Three Imperatives Learner Notification

Focus on Three Imperatives Select Password for Access

Focus on Three Imperatives Built-In Sharing

Focus on Three Imperatives Built-in Sharing

Focus on Three Imperatives Permanent Access via Credential Profile

Focus on Three Imperatives Permanent Access via Credential Profile


•Design your diploma

with Parchment

•Provide an Excel file

of your graduates

•Review & Approve

•Diplomas mailed

USPS

•Reorders taken by

phone

Print & Mail Diplomas

Parchment will print and mail diplomas to your graduates. With

flexible shipping & printing options, simplify your commencement

process.

Focus on Three Imperatives Badges & Built-In Data


Questions?


Thank You!

Sara Pettola | Regional Manager, HE Solutions

[email protected]

direct 480.719.1646 ext. 1201 | mobile 330.719.3426

Katie Walo | Associate Registrar, M.Ed

[email protected]

direct 508-588-9100 x1954 | fax 508-427-1246

mailto:[email protected]

