2.Retail in India

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    Retailing in IndiaRetailing in India

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    Industry Evolution

    Traditionally retailing in India can be traced to The emergence of the neighborhood Kirana stores catering to the convenience ofthe consumers

    Era of government support for rural retail: Store chains run by Khadi &Village Industries Commission along with government owned PDS and CSD.

    In the 1980s,Textile sector with companies like Bombay Dyeing, Raymond's, SKumar's and Grasim first saw the emergence of retail chains

    During the same period, Titan successfully created a modern retailing conceptand established a series of showrooms for its premium watches

    Post 2000 onwards saw an emergence of organized retail formats, mainly in urban areas, with facilities like car parking targeted to provide a complete destination experience for all segments of

    society

    Emergence of hyper and super markets trying to provide customer with 3 Vs -Value, Variety and Volume

    FDI limited to 51 % in single brand retail only.

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    Weekly Markets

    Village Fairs

    Mom and

    Pop/Kiranas

    PDS Outlets

    CSD

    Exclusive BrandOutlets

    Hyper/Super Markets

    Department Stores

    Traditional Government

    Supported

    Historic/Rural

    Reach

    Modern Formats/

    International

    Evolution of Indian retail formats

    Source of

    EntertainmentNeighborhood

    Stores/Convenience

    Availability/ Low

    Costs /Shopping

    Experience/Efficiency

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    Retail Market PredictionRetail Market Prediction

    300

    427

    637

    0

    100

    200300

    400

    500

    600

    700

    US $ Billion2006 2010 2015

    Source :KSA Technopak

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    What are the factors driving Retail growth in

    urban India ?

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    Increase in working population

    Increase in number of double income households

    Convenience

    Change in consumer lifestyle

    Incentives offered by organizations to its

    employees for shopping

    Shopping + entertainment

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    Challenges in urban retail

    1. Availability of space.

    2. Competition among modern retail players.

    3. Competition between traditional and modern

    retailers.

    4. High logistics costs.

    5. Changing economic environment.

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    Characteristics of rural market

    1. 44 % of total villages have population of less than 500, 33% of total villages are connected by pucca roads.

    (McKinsey survey 2007)

    2. Heterogenous market

    3. Lower literacy rate

    4. Majority of consumers in lower income group.

    5. Brand conscious consumers.

    6. Influencers include NGOs, panchayat members, teachers,

    doctors, primary health workers.

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    Major players include

    ITCs Choupal Sagar

    Triveni groups Triveni Khushali Bazaar

    Shriram groups Hariyali Kisaan Bazaar

    IOCs Kisan Seva Kendras

    Godrej Agroverts Aadhaar

    HULs Project Shakti

    Mahindra & Mahindras Shubh labh stores

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    Challenges faced by retailers

    1. Inadequate infrastructure (roads, railways)

    2. Highly dispersed and thinly populated villages.

    3. Inability to make large profits on products sold.

    4. Supply chain problems

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    Future Outlook

    1. Organized retailers to focus on Tier II and Tier IIIcities.

    2. Rural retail will continue to remain a challenge unless

    developed.

    3. Future retail growth dependent on economicsituation and government policy.

    4. Technology to play an important role in modern

    retailing.

    5. Customer retention strategies to play an important

    role in highly competitive markets .

    6. Consolidation, mergers and acquisitions to play an

    important role.

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