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SAP Screen Personas Dietmar Steinbichler, Data and Technology Services April, 2013 Customer
© 2013 SAP AG. All rights reserved. 2 Customer
Agenda
SAP’s User Interface Strategy SAP Screen Personas Introduction Demo Q & A
© 2013 SAP AG. All rights reserved. 3 Customer
SAP Business Suite Strategy for UX renovation
All employees All SAP customers
Top findings proceeding from existing key roles Mostly industry agnostic
Issues proceeding from usage, pertaining to small number of SAP customers Mostly industry specific
* formerly known as casual ** formerly known as expert
Rea
ch
Number of User Interfaces
Top use scenarios (incl. ESS/MSS)* Core use scenarios**
Specific customer value use scenarios
NEW RENEW ENABLE
© 2013 SAP AG. All rights reserved. 4 Customer
Top use scenarios Consumer grade apps
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Core use scenarios Renewal
Renewal example: HCM HCM Entry Page via SAPUI5 in NWBC Desktop HCM Renewal Add-on for EhP6
HCM Personnel Actions Up to EhP6
SAPGUI New look & feel
Before After
© 2013 SAP AG. All rights reserved. 6 Customer
NWBC for Desktop
The SAP NetWeaver Business Client (NWBC) is the unified environment and harmonizing access to SAP business applications, since it can host a wide variety of content including Web Dynpro and SAP GUI applications as well as any web-based content.
Key Figures: Harmonized user experience Role-based (PFCG / PCD) access to
SAP business applications Browser-like navigation Integration of different UI technologies Allows modifications-free mash-ups via Side Panels Supports “Open search” standards Supports access and navigation to other systems
© 2013 SAP AG. All rights reserved. 7 Customer
Key Capabilities: Application / Control Development Environment Theming and Branding framework OData integration for timeless software. Extensibility concepts for “custom controls” Based on “Open Source” framework(s) and
Web Standards
Benefits: Native Look and Feel on any device Mobile & Desktop, on-demand & on-premise Huge amount of predefined modern UI Controls
Interactive and integrated Business Graphics
Pixel Perfect Design
SAP UI Development Toolkit for HTML5 (aka SAPUI5)
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Specific Customer Value Scenarios Floorplan Manager for WebDynpro ABAP
Floorplan Manager (FPM) is a framework for creation of User Interfaces - it is based entirely on Web Dynpro ABAP. FPM supports developers in creation of applications which are compliant to UI and Accessibility Guidelines.
Benefits: Builds guideline conforming applications Separates business logic and UI Allows modification-free tuning of UIs Allows personalization of end-user screens Pixel Perfect Design
Key Capabilities: Extensibility concepts for customer UIs Generic and reusable UI components Widely used in the Business Suite Theming and branding framework
© 2013 SAP AG. All rights reserved. 9 Customer
Specific Customer Value Scenarios Tools
SAP Screen Personas
© 2013 SAP AG. All rights reserved. 10 Customer
With SAP you can now cater to individuals in your company by embracing their different needs, roles and styles
© 2013 SAP AG. All rights reserved. 11 Customer © 2013 SAP AG. All rights reserved. 11 Public
Personas allows IT to make business users happier. Business users get more done, faster, with fewer errors.
© 2013 SAP AG. All rights reserved. 13 Customer
© 2013 SAP AG. All rights reserved. 14 Customer
There are several options for personalizing SAP
Software Developer System Analyst End-User
Create New Transactions Change Workflows
Build Forms Build Custom Frontends
UI-only Modifications
Classic SAP Development
Personas “End-User”
Personas “Key-User”
time to value months minutes
leve
l of c
usto
miz
atio
n
Frontend and data entry tools
Form processing tools
© 2013 SAP AG. All rights reserved. 15 Customer
Seeing Is Believing
© 2013 SAP AG. All rights reserved. 15 Public
© 2013 SAP AG. All rights reserved. 16 Customer
Kernel
Personas
NWBC
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© 2013 SAP AG. All rights reserved. 18 Customer © 2013 SAP AG. All rights reserved. 18 Public
© 2013 SAP AG. All rights reserved. 19 Customer © 2013 SAP AG. All rights reserved. 19 Public
Improving User Experience – The Next Step
Contact
Nordic: Viking Bengstberg +46 733 587770 [email protected]
Identify – key areas for improvement Discover – how efficiency gains can be achieved Change – your users experience!
© 2013 SAP AG. All rights reserved. 20 Customer
Questions
Thank You!
Contact information: Johannes Wasserfall On-Premise Suite Cross Compliance
Dietmar Steinbichler Managing Consultant NetWeaver and Mobile Architect Data and Technology Services SAP Svenska AB Gustavslundsvägen 151 D 102 27 Stockholm T +46 8 587 700 12 M +46 733 587 612 [email protected]
www.sapscreenpersonas.com