Plan to Optimize FinancialsFinancial Planning & Analysis12% / 56% / 32%Overhead Cost Accounting41% / 38% / 21%Product Cost Accounting (Reporting)38% / 35% / 26%Margin Analysis (CO-PA)38% / 44% / 18%Transfer Price Management12% / 41% / 47%Intercompany Management32% / 56% / 12%

Invoice to PayPayables Management 24% / 47% / 29%Vendor Invoice Management (OpenText)29% / 9% / 59%

Invoice to CashReceivables Management24% / 44% / 32%Credit, Collections, Disputes24% / 38% / 38%Customer Invoice Management (BRIM)6% / 29% / 65%

Record to ReportFinancial Reporting47% / 50% / 3%Management Reporting47% / 50% / 3%General Ledger Accounting56% / 41% / 3%Accrual Management26% / 35% / 38%Entity Close38% / 41% / 21%Acct. Substantiation & Reconcil. (BlackLine)35% / 38% / 26%Group Reporting / Group Close15% / 59% / 21%Lease Accounting9% / 29% / 62%

Manage TreasuryPayment Management18% / 41% / 41%In-house Cash15% / 50% / 35%Advance Payment Management)15% / 35% / 50%Cash and Liquidity Management12% / 50% / 38%

Intelligent EnterpriseIndirect Procurement (Ariba)21% / 24% / 56%Central Procurement (S/4)3% / 29% / 68%

L I V E + TA R G E T E D S O L U T I O N S Live Solution vs. Planned Solution vs. No Plans

B U S I N E S S P R I O R I T I E S

59%Operating Costs& Productivity

74%Transparency

& Accountability

62%Speed

& Efficiency

12%

Revenue

35%Strategy / Planning

to Execution

12%ServiceLevel

3%Other

C E N T R A L F I N A N C E G O A L S

Finance /Business

Transformation

91%Central Finance

as Stepping Stone to S/4

62%Process

Centralization

53%Application /

SystemConsolidation

50%InnovationAdoption /

Acceleration

38%Process

Automation/ Machine Learning

29%Post-MergerIntegration

29%Shared Service-Based Process

Execution

38%Merger

& Acquisition

41%

R E V E N U E ( U S D ) 41% $1–$25B 35% $50B+ 3% UNDISCLOSED21% $25–$50B

E M P L O Y E E S

38%

38%

6%

19%50 – 100k

100k+

0 – 25k

25 – 50k

N U M B E R O F S A P S Y S T E M S

31%

0 – 4

34%

5 – 10

34%

10+

N U M B E R O F L I V E S A P S Y S T E M S

50%

0 – 4

31%

5 – 10

19%

10+

I N D U S T R Y P E R C E N TA G E S

24Consumer Goods

& Services

12Energy

9Food & Bev /Agriculture

9Automotive

9High Tech

6Chemical

3% % % % %

% % % % % % % % % %

Manufacturing

3Aviation

3Defense

3Photonics

3Electrical

Equipment

6Comm /Media

6Retail

3Life Sciences

3Pharma

2 0 2 0 S A P C E N T R A L F I N A N C E C U S T O M E R S U R V E YR E G I O N

24%Global

47%North America

Latin America3%

26%Europe

O B J E C T I V E S I N T H E C O N T E X TO F C E N T R A L F I N A N C E

82% Finance and BusinessTransformation

65% Standardized and ScalableFinance Processes and Execution

62% Advanced Segment, Entity and Group Reporting

21%

15% 32% 29% 44% 53%

Low Medium High

P R O J E C T D ATA

DATA HARMONIZATION LEVEL FINANCE TRANSFORMATION LEVEL3% Undisclosed

2 0 2 0 S A P C E N T R A L F I N A N C E C U S T O M E R S U R V E Y

2 0 2 0 S A P C E N T R A L F I N A N C E C U S T O M E R S U R V E Y

I N D U S T R Y P E R C E N TA G E S

24Consumer Goods

& Services

12Energy

9Food & Bev /Agriculture

9Automotive

9High Tech

6Chemical

3% % % % %

% % % % % % % % % %

Manufacturing

3Aviation

3Defense

3Photonics

3Electrical

Equipment

6Comm /Media

6Retail

3Life Sciences

3Pharma

R E G I O N

24%Global

47%North America

Latin America3%

26%Europe

2 0 2 0 S A P C E N T R A L F I N A N C E C U S T O M E R S U R V E Y

R E V E N U E ( U S D ) 41% $1–$25B 35% $50B+ 3% UNDISCLOSED21% $25–$50B

E M P L O Y E E S

38%

38%

6%

19%50 – 100k

100k+

0 – 25k

25 – 50k

N U M B E R O F S A P S Y S T E M S

31%

0 – 4

34%

5 – 10

34%

10+

N U M B E R O F L I V E S A P S Y S T E M S

50%

0 – 4

31%

5 – 10

19%

10+

2 0 2 0 S A P C E N T R A L F I N A N C E C U S T O M E R S U R V E Y

B U S I N E S S P R I O R I T I E S

59%Operating Costs& Productivity

74%Transparency

& Accountability

62%Speed

& Efficiency

12%

Revenue

35%Strategy / Planning

to Execution

12%ServiceLevel

3%Other

C E N T R A L F I N A N C E G O A L S

Finance /Business

Transformation

91%Central Finance

as Stepping Stone to S/4

62%Process

Centralization

53%Application /

SystemConsolidation

50%InnovationAdoption /

Acceleration

38%Process

Automation/ Machine Learning

29%Post-MergerIntegration

29%Shared Service-Based Process

Execution

38%Merger

& Acquisition

41%

2 0 2 0 S A P C E N T R A L F I N A N C E C U S T O M E R S U R V E Y

O B J E C T I V E S I N T H E C O N T E X TO F C E N T R A L F I N A N C E

82% Finance and BusinessTransformation

65% Standardized and ScalableFinance Processes and Execution

62% Advanced Segment, Entity and Group Reporting

21%

15% 32% 29% 44% 53%

Low Medium High

P R O J E C T D ATA

DATA HARMONIZATION LEVEL FINANCE TRANSFORMATION LEVEL3% Undisclosed

2 0 2 0 S A P C E N T R A L F I N A N C E C U S T O M E R S U R V E Y

Plan to Optimize FinancialsFinancial Planning & Analysis12% / 56% / 32%Overhead Cost Accounting41% / 38% / 21%Product Cost Accounting (Reporting)38% / 35% / 26%Margin Analysis (CO-PA)38% / 44% / 18%Transfer Price Management12% / 41% / 47%Intercompany Management32% / 56% / 12%

Invoice to PayPayables Management 24% / 47% / 29%Vendor Invoice Management (OpenText)29% / 9% / 59%

Invoice to CashReceivables Management24% / 44% / 32%Credit, Collections, Disputes24% / 38% / 38%Customer Invoice Management (BRIM)6% / 29% / 65%

Record to ReportFinancial Reporting47% / 50% / 3%Management Reporting47% / 50% / 3%General Ledger Accounting56% / 41% / 3%Accrual Management26% / 35% / 38%Entity Close38% / 41% / 21%Acct. Substantiation & Reconcil. (BlackLine)35% / 38% / 26%Group Reporting / Group Close15% / 59% / 21%Lease Accounting9% / 29% / 62%

Manage TreasuryPayment Management18% / 41% / 41%In-house Cash15% / 50% / 35%Advance Payment Management)15% / 35% / 50%Cash and Liquidity Management12% / 50% / 38%

Intelligent EnterpriseIndirect Procurement (Ariba)21% / 24% / 56%Central Procurement (S/4)3% / 29% / 68%

L I V E + TA R G E T E D S O L U T I O N S Live Solution vs. Planned Solution vs. No Plans