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© 2019 Million Dollar Round Table Million Dollar Round Table 325 West Touhy Ave. Park Ridge, IL 60068 USA 2019 MDRT Top of the Table Annual Meeting e-Handout Material Title: Focus on What Only You Can Do Speaker: Catherine Gough Presentation Date: Thursday September 26, 2019 Presentation Time: 1:15 p.m. -2:00 p.m. Session Room: Iris The Million Dollar Round Table ® (MDRT) does not guarantee the accuracy of tax and legal matters and is not liable for errors and omissions. You are urged to check with tax and legal professionals in your state, province or country. MDRT also suggests you consult local insurance and security regulations and your company’s compliance department pertaining to the use of any new sales materials with your clients. The information contained in this handout is unedited; errors, omissions and misspellings may exist. Content may be altered during the delivery of this presentation.
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© 2019 Million Dollar Round Table Million Dollar Round Table 325
West Touhy Ave. Park Ridge, IL 60068 USA
2019 MDRT Top of the Table Annual Meeting e-Handout Material Title:
Focus on What Only You Can Do Speaker: Catherine Gough Presentation
Date: Thursday September 26, 2019 Presentation Time: 1:15 p.m.
-2:00 p.m. Session Room: Iris The Million Dollar Round Table®
(MDRT) does not guarantee the accuracy of tax and legal matters and
is not liable for errors and omissions. You are urged to check with
tax and legal professionals in your state, province or country.
MDRT also suggests you consult local insurance and security
regulations and your company’s compliance department pertaining to
the use of any new sales materials with your clients. The
information contained in this handout is unedited; errors,
omissions and misspellings may exist. Content may be altered during
the delivery of this presentation.
9/24/19
1
WHAT WE WILL COVER TODAY:
• Why?
• Reinforcing our values
• What’s important to your team?
RECRUITMENT
9/24/19
3
DELEGATING
Challenge:
• Your challenge is to find a minimum of one thing to delegate and
delegate it effectively.
• When you are back in your office complete the list I mentioned
earlier and identify more things to delegate.
9/24/19
5
Attitude
Book Club
• The Present and Who Moved My Cheese by Spencer Johnson – Both of
these are very thin books, so a good way to get things going and
they got people thinking.
• The Richest Man in Babylon by George Clason – A great book on the
basics of financial planning, one of the team commented that they
wished they’d read it when they were 18.
• The Chimp Paradox by Steve Peters – Great book on your chimp
brain and your human brain and recognising which one is in charge
and how it impacts your behaviours.
• Predictably Irrational by Dan Ariely – On how we make
choices
• The 10 Natural Laws of Successful Time & Life Management by
Hyrum Smith was really well received by the team and has helped
them plan their workloads more effectively. One of the team has
bought the planning system referred to in the book.
• Chairing the Team Meeting
• Christmas and New Year • Private Medical Insurance
• Charity • Social
THOUGHTS FROM THE TEAM
Sam: In my last job, I had the day off for my birthday and thought
it was a great idea so it was superb to realise that KWM do this
too! It shows that personal touch within the team. This is not only
restricted to the day off. It’s the only place I’ve worked where
you don’t buy cakes for everyone else to enjoy on your birthday – a
cake is bought for you to enjoy!
The book club, and by extension, the culture of personal
development at KWM is again something I have not experienced
elsewhere. I am not really a reader – I don’t always think to pick
up a book rather than waste time on the Internet, so the book club
does help to focus on reading, which in turn helps build good
habits. I try more and more to think of the bigger picture,
positive language and body manner. How many times have you asked
someone how they are and they say “I’m alright” in a non-expressive
way? When someone asks how I am, I always try to think positively,
to coin a phrase “top of the world!” That throws them, that makes
them wonder why you’re so good and they’re just “alright”.
I even had the mother in law pick up Dan Carnegie’s How to win
friends and influence people. These books are not just financial
planning, they are life tools!
The positive nature seems to run through the team. It really makes
me think about where I am and where I want to be. Whilst not always
delivering on this side, watching the TED talks with it makes me
think I should do more. I really enjoyed, tinged with emotion,
helping out at Hope House and want to do more.
I could easily coast along for the rest of my life, but I want to
achieve and putting me out of my comfort zone is something I
need.
Tony: TED talks are a great way to round up team meetings, there is
always something positive / motivating / inspirational in each
one.
I really enjoy the book club, especially the types of books that we
read. It gives an opportunity to learn about yourself, strategies
and areas that you can work on or are new to you, and share your
learning with others. Reading as a way of self-development a great
way to focus your mind.
Spending time away from the office with your work colleagues is a
great way to get to know them better in an environment where you
are not being disrupted by your normal day to day tasks. This
applies equally to away days as it does to charity and social days.
I particularly enjoy charity work as it is “giving back”, which is
an important aspect of life , either doing it as an individual or
as a team.
Having a day off for your birthday is something special as it
allows you take time for yourself, and your family, which you
perhaps wouldn’t do otherwise.
I feel it important to keep stepping out of your comfort zone as it
is effectively the only way to grow as a person or team. Challenges
present opportunities for lots of things such as
growth/learning/strength/teamwork etc. Things that you achieve via
challenge are far more valuable and precious than what is just
given.
I feel that coaching, although delivered in lots of different ways,
via TED talks, motivational speakers, books etc is trying to give
fairly similar messages. What is good about the Strategic Coach
Tools is that they provide a structure and framework to work with
that we all understand and appreciate.
9/24/19
7
Gemma: I think this is a really close-knit team and genuinely
friendly! I think we all care about the company rather than seeing
it as “just a job to pay the bills”. Both you and Shaun are very
fair in how you treat us and I feel that there are a lot of
benefits working for KWM but you feel valued rather than being just
a number in a company. I personally notice this when kids are
unwell and how understanding you’ve been when I’ve had to leave. I
still have guilt which is good as it shows that I also care about
my job!
Personally, strategic coach has helped me change my way of thinking
and I now use winstreak every day and have done for a couple of
years now.
Having birthdays off is a nice touch and just ensures we can have a
day to treat ourselves and enjoy our birthdays but having the
office closed over Xmas and New year is also good as we can really
enjoy the holidays without thinking about workloads etc.
Peter: I am pleased that the care the company has for its clients
extends to the people working within the business to, as any
opportunity for personal development is encouraged.
Support for professional development at work is not unusual as
there is usually a mutual benefit, but help and encouragement to
achieve personal goals is less common and this is what you do and
it is appreciated.
ACTIONS Your team culture
• Is it what you want it to be?
• Does everyone share the same values and do you all know what they
are?
• Are your values being reinforced in everything that you do?
Recruitment
• Are there new steps to introduce?
• Are you happy that your interview questions are covering the
things that are important to you?
Working with your Team
• Do you all understand each other and how you like to work and
communicate etc?
• Do you have conflicts in the team that could be resolved if
everyone had a better understanding of each other?
• Are you focusing on what you have achieved, rather than dwelling
on what you haven’t?
• Is everyone in your team coming up with new ideas for
improvements and taking action on them?
• Do you have consistent processes for everyone to follow that are
reinforcing your values?
Coaching and Training
• Is everyone being encouraged and supported to develop, both
personally and professionally?
• Could you involve a third party in coaching and training?
9/24/19
8
Delegating
• Who are you going to delegate the other things to?
• Do you need to outsource or recruit?
• Do you have a process for delegating to make sure it’s done
effectively?
Is it working?
• Is there someone in your team you should be giving a payrise
to?
• Is there someone in your team who shouldn’t be there any
longer?
• Is everyone doing the things they are best suited to?
• Are there other incentives you would like to introduce?
IT’S TIME TO START DOING WHAT ONLY YOU CAN DO!
Catherine Gough Coversheet