2013 IT Priorities LatAm - Final

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    2013 Latin America

    IT PrioritiesWhats driving IT managers technology

    decisions

    February 2013

    450 respondents

    TechTarget

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    Key Takeaways

    Latin America more optimistic than North America & Europe

    Business Expansion is fueling spending growth

    65% claim that recession is not affecting their business / IT spend

    54% increasing IT services investment major opportunity for well

    connected servicers and integrators Integration plans with off-premise cloud offerings strong.

    1 in 5 implementing BYOD in 2013. 3 in 10 pursuing mobile endpoint

    management for those devices.

    BI/BA/DW driving significant spend in 2013, but advanced

    technologies not garnering support.

    Plans very strong for Tablet adoption outpacing North

    America. Security less of a concern than other parts of the world.

    TechTarget 2

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    50% of respondents increasing IT budgets in 2013

    TechTarget 3

    How do you expect your 2013 budget for information technology todiffer from your 2012 budget?

    Same22%

    Increase by less than5%17%

    Increase by morethan 5%

    42%

    Decrease by lessthan 10%

    11%

    Decrease bymore than 10%

    8%

    N=420

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    Increasers lead decreasers 3:1

    TechTarget 4

    Which areas will your budget increase or decrease?

    64%

    29%55%

    28% 27% 28%

    -60%

    -40%

    -20%

    0%

    20%

    40%

    60%

    80%

    Hardware Cloudservices

    Software Maintenance Staff Outsideservices

    Increasing Decreasing

    N=442

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    Companies addressing specific key areas

    throughout the year

    TechTarget 5

    Which best describes your department's focus in 2013?

    Expand IT tosupport business

    growth46%

    Help the businessautomate more24%

    Maintain servicelevels with flat

    budgets12%

    Selectivespending in a few

    key areas

    10%

    Reduce spendingin IT8%

    N=418

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    Recession still remains but half recovering or

    were never stuck

    TechTarget 6

    Which of the following describes the effects of recession or recovery on your ITorganisation?

    We never sufferedfrom the

    recession34%

    We're recoveringbut slowly

    32%

    We're back tonormal

    21%

    We're stillstuck in

    recession13%

    N=419

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    Compliance and Consolidation the top broad

    initiatives

    TechTarget 7

    Which of these broad initiatives will your company implement in 2013?

    3%

    5%

    19%

    19%

    24%

    25%

    29%

    34%

    38%

    45%

    0% 10% 20% 30% 40% 50%

    Don't know

    None of the above

    Outsourcing

    Big data

    Cloud computing using external providers

    Private cloud

    ITIL

    Mobility

    Consolidation

    Compliance

    N=408

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    54% increasing IT services spend for 2013

    TechTarget 8

    How is your adoption of cloud computing affecting your IT budget in 2013?

    IT services spending is

    increasing in absolutedollars but not as a

    percent of the wholebudget30%

    IT services spending is

    increasing in absolutedollars and as apercent of the whole

    budget30%

    IT services spending isflat

    27%

    IT servicesspending isdecreasing

    13%

    N=162

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    Managed service provider and SaaS overwhelming

    majority of the push in cloud services

    TechTarget 9

    Which type of cloud service providers are you considering working with in 2013?

    11%

    17%

    23%

    26%

    27%

    29%

    36%

    50%

    0% 10% 20% 30% 40% 50% 60%

    Pure--play cloud provider

    Professional services organization

    Telecommunications provider

    Equipment vendor offering cloud services

    Systems integrator

    Technology solution provider/VAR

    Specialty cloud provider (like Software as aService)

    Managed service provider

    N=86

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    Storage moving to the cloud!

    TechTarget 10

    Which of these external cloud services do you plan to use in 2013?

    12%

    12%

    14%

    14%

    21%

    24%

    33%

    34%

    35%

    41%

    50%

    50%

    0% 10% 20% 30% 40% 50% 60%

    Hybrid cloud integration

    Private cloud design and deployment

    Security as a Service

    Data center as a Service

    Testing and development

    Collaboration

    Database as a Service

    Disaster Recovery/Business continuity

    Platform as a Service

    Infrastructure as a Service

    Storage as a Service

    Software as a Service

    N=86

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    Server virtualization still being implemented at

    a high rate; private cloud starting to show up

    TechTarget 11

    Which of these infrastructure projects will your company implement, at some level, in2013?

    8%

    8%

    11%

    13%

    14%

    20%

    26%

    48%

    50%

    52%

    0% 20% 40% 60%

    Migrate to cloud email

    Integrate with external cloud

    Automating server provisioning/management

    Upgrade to vSphere 5.1

    Energy-efficient computing/sustainable or green IT

    Create private (internal) cloud

    Upgrade to Windows Server 2012

    Disaster recovery/business continuity

    Server virtualization

    Data center consolidation

    N=169

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    Storage virtualization finally peaking;

    consistent deployment with global trends

    TechTarget 12

    Which of these primary storage initiatives will you company deploy in 2013?

    8%

    16%

    17%

    18%

    19%

    23%

    28%

    46%

    0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%

    Object storage

    Storage for big data

    Cloud storage

    Storage for virtual desktops

    Scale-out NAS

    Solid state storage

    Data reduction in primary storage (deduplication,compression, etc.)

    Storage virtualization

    N=161

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    Disaster recovery/business continuity leads

    storage initiatives; consistent with global trend

    TechTarget 13

    Which of these backup storage initiatives will you company deploy in 2013?

    14%

    18%

    36%

    52%

    61%

    0% 10% 20% 30% 40% 50% 60% 70%

    Cloud backup

    New tape technologies (such as LTFS)

    Data deduplication for backup

    Backup for virtual servers

    Disaster recovery/business continuity

    N=195

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    Desktop projects low; migrate to Windows 7

    less of a priority than global trend

    TechTarget 14

    Which of these desktop projects will your company do in 2013?

    12%

    18%

    20%

    23%

    23%

    24%

    0% 5% 10% 15% 20% 25% 30%

    Adopt online productivity apps, such as Windows OfficeLive (Office365)

    Migrate to Windows 8

    Implement Bring Your Own Device or similar self-service policy for enduser devices and/or applications

    Migrate to Windows 7

    Implement desktop virtualization

    Implement application virtualization

    N=111

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    Consumerization and end user preferences

    impacting purchase plans

    TechTarget 15

    Which of these policies are you currently implementing or will implement in 2013?Check all that apply

    11%

    13%

    19%

    32%

    35%

    42%

    0% 5% 10% 15% 20% 25% 30% 35% 40% 45%

    Allow users to select their own applications,such as Google Docs

    Allow users to use select their own email, suchas Gmail

    Allow users to select their own data protectionand transfer, such as Dropbox

    Allow users to buy their own tablets for use onthe corporate network

    Allow users to buy their own laptops or

    desktops for use on the corporate network

    Allow users to purchase their own smartphones

    N=107

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    Data protection very high; network-based

    security ranking second globally

    TechTarget 16

    Which of these security initiatives will your company implement in 2013?

    17%

    31%

    31%

    35%

    40%

    41%

    43%

    52%

    53%

    77%

    0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

    Cloud security

    Security data management/analysis

    Mobile endpoint security (for iPhones, Blackberries, etc.)

    Virtualization security

    Vulnerability management (patch/configuration mgmt)

    Application-based security

    Threat detection/management (anti-malware, etc.)

    Network-based security

    Identity and access Management

    Data protection

    N=128

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    BPM and custom application development

    supporting cloud movement

    TechTarget 17

    Which of the following software initiatives will your company deploy in 2013?

    8%

    14%

    17%

    18%

    21%

    22%

    34%

    42%

    45%

    47%

    0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%

    Advanced DBMS (such as in-memory, columnar, NoSQL)

    Content management

    Corporate performance management

    Data governance/data quality

    Collaboration applications

    Packaged business applications

    Service-oriented architecture

    Business process automation/business processmanagement

    Custom application development

    Business intelligence/analytics/data warehousing

    N=209

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    Big Data plans in Latin America quite low

    TechTarget 18

    What are your plans in 2013 for big data management and analytics?

    Continue ourcurrent big data

    program15%

    Expand ourcurrent big data

    program12%

    Start a bigdata

    program12%Evaluate big data26%

    No plans35%

    N=209

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    Network Management leads focus in 2013

    TechTarget 19

    Which of these networking initiatives will your company implement in 2013?

    9%

    15%

    24%

    26%

    26%

    29%

    31%

    38%

    42%

    0% 5% 10% 15% 20% 25% 30% 35% 40% 45%

    Software-defined networking

    Application delivery optimization/WAN optimization

    Integrated cellular and WLAN

    Network virtualization

    Converged storage and data center network fabric

    Video conferencing

    Unified communications/collaboration

    Remote access/branch office connectivity

    Network management

    N=170

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    Moving to 10G Ethernet usage in 2013

    TechTarget 20

    N=170

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    100%

    1 gigabit 10 gigabit 40 gigabit 100 gigabit

    Current ethernet speeds Deploying ethernet speeds

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    Mobility getting strong support and investment

    TechTarget 21

    Which of these mobility initiatives will your company implement in 2013?

    9%

    21%

    30%

    31%

    37%

    43%

    0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%

    Mobile virtualization

    Mobile security

    Mobile device management

    Mobile enhancement of corporatedata/applicatons

    Smartphones

    Tablet PCs

    N=224

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    22

    Audience

    Demographics

    Priorities Survey

    TechTarget

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    Job Title

    TechTarget 23

    Which category best describes your title or role?

    IT staff15%

    Mid-level ITmanager

    25%

    Engineer/programmer

    19%

    Director/Sr. ITManager

    18%

    Analyst13%

    Architect8%

    CIO/CTO/VP2%

    N=447

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    Job Role

    TechTarget 24

    Which best describes the areas to which you devote most of your time?

    5%

    6%

    9%11%

    11%

    12%

    14%

    17%

    18%

    21%

    22%

    28%

    29%

    38%

    0% 5% 10% 15% 20% 25% 30% 35% 40% 45%

    Storage

    End-user computing/desktop and device management

    Data backup/Disaster recovery

    Compliance/corporate governance

    Business intelligence/data warehouse

    Application management

    Networking

    Security

    Server management

    Data center/infrastructure operations

    Databases

    Application development

    Program or project management

    General IT management

    N=448

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    Number of Employees

    T hT t 25

    How many employees does your company have?

    0%

    5%

    10%

    15%

    20%

    25%

    N=270