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8/12/2019 2013 IT Priorities LatAm - Final
1/25
2013 Latin America
IT PrioritiesWhats driving IT managers technology
decisions
February 2013
450 respondents
TechTarget
8/12/2019 2013 IT Priorities LatAm - Final
2/25
Key Takeaways
Latin America more optimistic than North America & Europe
Business Expansion is fueling spending growth
65% claim that recession is not affecting their business / IT spend
54% increasing IT services investment major opportunity for well
connected servicers and integrators Integration plans with off-premise cloud offerings strong.
1 in 5 implementing BYOD in 2013. 3 in 10 pursuing mobile endpoint
management for those devices.
BI/BA/DW driving significant spend in 2013, but advanced
technologies not garnering support.
Plans very strong for Tablet adoption outpacing North
America. Security less of a concern than other parts of the world.
TechTarget 2
8/12/2019 2013 IT Priorities LatAm - Final
3/25
50% of respondents increasing IT budgets in 2013
TechTarget 3
How do you expect your 2013 budget for information technology todiffer from your 2012 budget?
Same22%
Increase by less than5%17%
Increase by morethan 5%
42%
Decrease by lessthan 10%
11%
Decrease bymore than 10%
8%
N=420
8/12/2019 2013 IT Priorities LatAm - Final
4/25
Increasers lead decreasers 3:1
TechTarget 4
Which areas will your budget increase or decrease?
64%
29%55%
28% 27% 28%
-60%
-40%
-20%
0%
20%
40%
60%
80%
Hardware Cloudservices
Software Maintenance Staff Outsideservices
Increasing Decreasing
N=442
8/12/2019 2013 IT Priorities LatAm - Final
5/25
Companies addressing specific key areas
throughout the year
TechTarget 5
Which best describes your department's focus in 2013?
Expand IT tosupport business
growth46%
Help the businessautomate more24%
Maintain servicelevels with flat
budgets12%
Selectivespending in a few
key areas
10%
Reduce spendingin IT8%
N=418
8/12/2019 2013 IT Priorities LatAm - Final
6/25
Recession still remains but half recovering or
were never stuck
TechTarget 6
Which of the following describes the effects of recession or recovery on your ITorganisation?
We never sufferedfrom the
recession34%
We're recoveringbut slowly
32%
We're back tonormal
21%
We're stillstuck in
recession13%
N=419
8/12/2019 2013 IT Priorities LatAm - Final
7/25
Compliance and Consolidation the top broad
initiatives
TechTarget 7
Which of these broad initiatives will your company implement in 2013?
3%
5%
19%
19%
24%
25%
29%
34%
38%
45%
0% 10% 20% 30% 40% 50%
Don't know
None of the above
Outsourcing
Big data
Cloud computing using external providers
Private cloud
ITIL
Mobility
Consolidation
Compliance
N=408
8/12/2019 2013 IT Priorities LatAm - Final
8/25
54% increasing IT services spend for 2013
TechTarget 8
How is your adoption of cloud computing affecting your IT budget in 2013?
IT services spending is
increasing in absolutedollars but not as a
percent of the wholebudget30%
IT services spending is
increasing in absolutedollars and as apercent of the whole
budget30%
IT services spending isflat
27%
IT servicesspending isdecreasing
13%
N=162
8/12/2019 2013 IT Priorities LatAm - Final
9/25
Managed service provider and SaaS overwhelming
majority of the push in cloud services
TechTarget 9
Which type of cloud service providers are you considering working with in 2013?
11%
17%
23%
26%
27%
29%
36%
50%
0% 10% 20% 30% 40% 50% 60%
Pure--play cloud provider
Professional services organization
Telecommunications provider
Equipment vendor offering cloud services
Systems integrator
Technology solution provider/VAR
Specialty cloud provider (like Software as aService)
Managed service provider
N=86
8/12/2019 2013 IT Priorities LatAm - Final
10/25
Storage moving to the cloud!
TechTarget 10
Which of these external cloud services do you plan to use in 2013?
12%
12%
14%
14%
21%
24%
33%
34%
35%
41%
50%
50%
0% 10% 20% 30% 40% 50% 60%
Hybrid cloud integration
Private cloud design and deployment
Security as a Service
Data center as a Service
Testing and development
Collaboration
Database as a Service
Disaster Recovery/Business continuity
Platform as a Service
Infrastructure as a Service
Storage as a Service
Software as a Service
N=86
8/12/2019 2013 IT Priorities LatAm - Final
11/25
Server virtualization still being implemented at
a high rate; private cloud starting to show up
TechTarget 11
Which of these infrastructure projects will your company implement, at some level, in2013?
8%
8%
11%
13%
14%
20%
26%
48%
50%
52%
0% 20% 40% 60%
Migrate to cloud email
Integrate with external cloud
Automating server provisioning/management
Upgrade to vSphere 5.1
Energy-efficient computing/sustainable or green IT
Create private (internal) cloud
Upgrade to Windows Server 2012
Disaster recovery/business continuity
Server virtualization
Data center consolidation
N=169
8/12/2019 2013 IT Priorities LatAm - Final
12/25
Storage virtualization finally peaking;
consistent deployment with global trends
TechTarget 12
Which of these primary storage initiatives will you company deploy in 2013?
8%
16%
17%
18%
19%
23%
28%
46%
0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%
Object storage
Storage for big data
Cloud storage
Storage for virtual desktops
Scale-out NAS
Solid state storage
Data reduction in primary storage (deduplication,compression, etc.)
Storage virtualization
N=161
8/12/2019 2013 IT Priorities LatAm - Final
13/25
Disaster recovery/business continuity leads
storage initiatives; consistent with global trend
TechTarget 13
Which of these backup storage initiatives will you company deploy in 2013?
14%
18%
36%
52%
61%
0% 10% 20% 30% 40% 50% 60% 70%
Cloud backup
New tape technologies (such as LTFS)
Data deduplication for backup
Backup for virtual servers
Disaster recovery/business continuity
N=195
8/12/2019 2013 IT Priorities LatAm - Final
14/25
Desktop projects low; migrate to Windows 7
less of a priority than global trend
TechTarget 14
Which of these desktop projects will your company do in 2013?
12%
18%
20%
23%
23%
24%
0% 5% 10% 15% 20% 25% 30%
Adopt online productivity apps, such as Windows OfficeLive (Office365)
Migrate to Windows 8
Implement Bring Your Own Device or similar self-service policy for enduser devices and/or applications
Migrate to Windows 7
Implement desktop virtualization
Implement application virtualization
N=111
8/12/2019 2013 IT Priorities LatAm - Final
15/25
Consumerization and end user preferences
impacting purchase plans
TechTarget 15
Which of these policies are you currently implementing or will implement in 2013?Check all that apply
11%
13%
19%
32%
35%
42%
0% 5% 10% 15% 20% 25% 30% 35% 40% 45%
Allow users to select their own applications,such as Google Docs
Allow users to use select their own email, suchas Gmail
Allow users to select their own data protectionand transfer, such as Dropbox
Allow users to buy their own tablets for use onthe corporate network
Allow users to buy their own laptops or
desktops for use on the corporate network
Allow users to purchase their own smartphones
N=107
8/12/2019 2013 IT Priorities LatAm - Final
16/25
Data protection very high; network-based
security ranking second globally
TechTarget 16
Which of these security initiatives will your company implement in 2013?
17%
31%
31%
35%
40%
41%
43%
52%
53%
77%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
Cloud security
Security data management/analysis
Mobile endpoint security (for iPhones, Blackberries, etc.)
Virtualization security
Vulnerability management (patch/configuration mgmt)
Application-based security
Threat detection/management (anti-malware, etc.)
Network-based security
Identity and access Management
Data protection
N=128
8/12/2019 2013 IT Priorities LatAm - Final
17/25
BPM and custom application development
supporting cloud movement
TechTarget 17
Which of the following software initiatives will your company deploy in 2013?
8%
14%
17%
18%
21%
22%
34%
42%
45%
47%
0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%
Advanced DBMS (such as in-memory, columnar, NoSQL)
Content management
Corporate performance management
Data governance/data quality
Collaboration applications
Packaged business applications
Service-oriented architecture
Business process automation/business processmanagement
Custom application development
Business intelligence/analytics/data warehousing
N=209
8/12/2019 2013 IT Priorities LatAm - Final
18/25
Big Data plans in Latin America quite low
TechTarget 18
What are your plans in 2013 for big data management and analytics?
Continue ourcurrent big data
program15%
Expand ourcurrent big data
program12%
Start a bigdata
program12%Evaluate big data26%
No plans35%
N=209
8/12/2019 2013 IT Priorities LatAm - Final
19/25
Network Management leads focus in 2013
TechTarget 19
Which of these networking initiatives will your company implement in 2013?
9%
15%
24%
26%
26%
29%
31%
38%
42%
0% 5% 10% 15% 20% 25% 30% 35% 40% 45%
Software-defined networking
Application delivery optimization/WAN optimization
Integrated cellular and WLAN
Network virtualization
Converged storage and data center network fabric
Video conferencing
Unified communications/collaboration
Remote access/branch office connectivity
Network management
N=170
8/12/2019 2013 IT Priorities LatAm - Final
20/25
Moving to 10G Ethernet usage in 2013
TechTarget 20
N=170
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
1 gigabit 10 gigabit 40 gigabit 100 gigabit
Current ethernet speeds Deploying ethernet speeds
8/12/2019 2013 IT Priorities LatAm - Final
21/25
Mobility getting strong support and investment
TechTarget 21
Which of these mobility initiatives will your company implement in 2013?
9%
21%
30%
31%
37%
43%
0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%
Mobile virtualization
Mobile security
Mobile device management
Mobile enhancement of corporatedata/applicatons
Smartphones
Tablet PCs
N=224
8/12/2019 2013 IT Priorities LatAm - Final
22/25
22
Audience
Demographics
Priorities Survey
TechTarget
8/12/2019 2013 IT Priorities LatAm - Final
23/25
Job Title
TechTarget 23
Which category best describes your title or role?
IT staff15%
Mid-level ITmanager
25%
Engineer/programmer
19%
Director/Sr. ITManager
18%
Analyst13%
Architect8%
CIO/CTO/VP2%
N=447
8/12/2019 2013 IT Priorities LatAm - Final
24/25
Job Role
TechTarget 24
Which best describes the areas to which you devote most of your time?
5%
6%
9%11%
11%
12%
14%
17%
18%
21%
22%
28%
29%
38%
0% 5% 10% 15% 20% 25% 30% 35% 40% 45%
Storage
End-user computing/desktop and device management
Data backup/Disaster recovery
Compliance/corporate governance
Business intelligence/data warehouse
Application management
Networking
Security
Server management
Data center/infrastructure operations
Databases
Application development
Program or project management
General IT management
N=448
8/12/2019 2013 IT Priorities LatAm - Final
25/25
Number of Employees
T hT t 25
How many employees does your company have?
0%
5%
10%
15%
20%
25%
N=270