San Francisco, CA

Thursday, October 31, 2013

2013 Human Capital Leadership Forum: Fall Event (San Francisco)

Agenda

2013 HUMAN CAPITAL LEADERSHIP FORUM: FALL EVENT (SAN FRANCISCO)

Thursday, October 31, 20138:00am – 5:05pm

Breakfast

Argyle Executive Forum Opening Remarks

Opening Keynote Presentation

“Enabling talent in the Networked Society”

It took 100 years to connect 1 billion places and 25 years to connect 5 billion people. Today over 90% ofthe world’s population has access to mobile communications, and the expectation is that by 2020 therewill be 50 billion connected devices. Everyone and everything everywhere will be connected in real time…it will be a networked society. Over the coming years, technology advances and information andcommunication infrastructure performance will rapidly increase.

In this new era of mobility, people will always be connected, whether it is to other people through smartphones, pads, or laptops, or to machines and devices in the world around them. Technology will enablepeople to interact, innovate and share knowledge in entirely different ways, creating a dynamic shift inmind set. It will also impact how people will work, sustain, interact, innovate, and learn.

In this session Bina Chaurasia, SVP and Chief Human Resources Officer at Ericsson, will look at how theybuild organizational capability for their business needs and enable their talent in such a dynamicenvironment.

Bina Chaurasia Senior Vice President and Chief Human Resources OfficerEricsson

*Please note, this session is off the record.

8:00am – 9:00am

9:00am – 9:05am

9:05am – 9:45am

Agenda

Thought Leadership Spotlight Presented by Oracle

“The Changing Dynamics of Global HR”

With the complexity of a more global workforce, today's leaders must sustain business performance in avastly different environment than generations before. Forward-thinking HR leaders recognize the need toshift key strategies and leverage new technologies. Oracle built a strategic HR function over the last 13years, moving away from an administrative back office position and moving toward driving workforcedecisions within each of Oracle’s business units, all during a time of swift growth. In this session, AnjeDodson, VP of human resources, will illuminate critical shifts in Oracle’s approach to talent managementand HR analytics. Come prepared to learn what her team is doing to stay ahead, and how you canimplement the strategies that work and avoid those that don’t in your own organization.

Anje Dodson Vice President of Human ResourcesOracle

*Please note, this session is off the record

Coffee Break

10:10am – 10:40am

9:50am – 10:10am

Agenda

Panel Discussion

“Innovations in Strategy Execution and Culture Transformation”

Today’s businesses must chart a course for competitive advantage in rough economic, regulatory, politicaland competitive waters. And once that strategy is set at the executive level, getting the organization toexecute with alignment and velocity is key to the strategy’s success. In the words of AXA Asia Pacific formerCEO Andrew Penn, “Good execution over strategy separates leaders from players in the marketplace. It isin execution where you succeed or fail.” Culture can make or break strategy execution, and company’scultures have been challenged by the economic downturn and constant change. The panel will discuss howHR executives can partner with their executive and business leaders to:

Build the culture and mindsets that support successful strategy execution•Align the whole organization to the new strategy, creating authentic commitment and readiness to•executeIdentify and develop the critical business and leadership capabilities needed to successfully execute•the strategy

Moderator:Susan BurnettVice President of Leadership DevelopmentBTS

Panelists:Varun BhatiaSVP & CHROLevi Strauss & Co.

Kevin Horan Vice President, Human Resources & Corporate ServicesInternational Lease Finance Corporation

Daniel SonsinoVice President, Talent Management, Learning & DevelopmentPolycom

Coffee Break

11:25am – 11:55am

10:40am – 11:25am

Agenda

Panel Discussion

“Talent Strategy and Keeping Employees Engaged”

Session topics include, but are not limited to:

Balancing the short-terms needs of the organization with the long-term need to develop and cultivate•future leadersRecruitment and bringing high-performing candidates on board through a total rewards strategy•Building an appreciation of your organization among employees and increasing retention rates•Company branding through total rewards•How have you demonstrated the impact of engagement to build company-wide support and•participation in your engagement strategy?

How has technology been able to strengthen your program’s success?•What are some contributors to connecting employees with one another, promoting a collaborative•culture and creating an environment for high performance?How have you incorporated managers’ and the organization’s capabilities in your engagement•strategy?Using organizational design as a lever for both growth and cost control•What kind of innovative things are you doing with associate surveys?•

Moderator:Michael CoxVice President, Human Resources and Talent AcquisitionWal-Mart eCommerce

Panelists:Yolanda GonzalezVice President, Human ResourcesMatson

Beth Taska Executive Vice President and Chief Human Resources Officer24 Hour Fitness

Loren WalshSenior Vice President and Regional Practice LeaderRight Management Consultants

Lunch

12:40pm – 1:40pm

11:55am – 12:40pm

Agenda

Panel Discussion

“Leading a Global HR Business”

International organizations face unique challenges in attracting, developing and retaining talent across cultureswhile fostering an environment that will optimize their talent – and their results. To achieve these goals, manyglobal HR leaders are seeking new ways to standardize key talent processes and practices, while providingthe flexibility and efficiency needed to encourage employee creativity and drive business results. This panelwill discuss the pitfalls and implications organizations face in varying stages of globalizing their HR function,along with best practices to lead HR with impact in a complex, global environment.

Session topics include, but are not limited to:

What skillsets are needed for a leader to be a “global” leader?•What role does HR play during times of organic or inorganic global expansion?•How do you enhance a global organization’s agility and speed to execute?•Best practices in creating a “world view”•Are there specific talent practices that require a global approach vs. local customization?•How does HR determine the right mix of local talent and global mobility of existing workforce?•How do you overcome organization’s lack of local market brand awareness?•How does HR help foster a culture of innovation and risk-taking in global organizations?•How do smaller companies plan for global growth with fewer resources?•

Panelists:Matthew HerzbergSenior Vice President and Chief Human Resource OfficerSunEdison

Dianne MillsSVP - Global Head of HRPayPal

Paul PastroneVP, PPS Learning & Organization DevelopmentHewlett Packard

Coffee Break

2:25pm – 2:45pm

1:40pm – 2:25pm

Agenda

“The Leadership Imperative”

James GibbsSenior Vice President, Human ResourcesMcKesson

“Social HR DNA: Building a Philosophy and Policy Framework”

Forbes has deemed 2013 "The Year of Social HR". What does that mean? Why does that matter? And whatif...? Shared from the lens of the HootSuite adventure of hyper growing talent across the globe, these area few lessons learned and insights gained from building a company with social DNA.

This interactive presentation will discuss strategies, case studies, and frameworks that are driving bestpractices in philosophy and process. Going beyond the basics, we will also explore tactics for delivering aholistic internal social policy: "what to do when $@% hits the fan", managing 24 hour employer branding,escalation processes and culture considerations.

Ambrosia HumphreyVP of TalentHootSuite

Argyle Executive Forum Closing Remarks

Closing Reception

*Please note, agenda is subject to change.

3:25pm – 4:00pm

4:00pm – 4:05pm

4:05pm – 5:05pm

2:45pm – 3:20pm

Administrative Notes

SecurityPlease wear your name badge at all times during the conference.

Please do not leave your personal belongings unattended in the conference rooms.

Argyle Executive Forum will not be responsible for items left in the rooms.

Mobile DevicesPlease do not allow any mobile device to disrupt the conference while in session.

All devices should be on silent mode.

ConversationPlease use areas outside of the ballroom to converse when the conference is in session.

SmokingPlease note that smoking is not permitted in the event venue.

The content of this program and the attendee list remain the sole property of Argyle Executive Forum and may not berented, sold, or given to any outside party or used to market or promote any other conference. Any such unauthorizeddistribution represents theft of property for which Argyle Executive Forum will pursue any and all appropriate legal remedies.

Speaker Materials are available upon request, pending availability.

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Keynote SpeakersSpeaking Faculty

OPENING KEYNOTE PRESENTED BY

BINA CHAURASIA SENIOR VICE PRESIDENT AND CHIEF HUMAN RESOURCES OFFICERERICSSON

Bina Chaurasia assumed the position as Senior Vice President and Chief Human Resources Officer atEricsson on November 15, 2010.

Chaurasia has experience across different industries, including IT and retail. She joins Ericsson from HewlettPackard where she was the Vice President of Global Talent responsible for talent management, learningand development, executive development, diversity, and staffing globally. Chaurasia had been with HPsince 2007.

Chaurasia joined HP from Gap where she as the Vice President of Global Human Resources. She wasresponsible for driving HR strategy for the company and leading International and Corporate HR, worldwideSupply Chain and the Outlet and Online divisions. Chaurasia also held senior HR leadership roles at SunMicrosystems and PepsiCo/Yum.

Chaurasia holds a Master of Science in Management and Human Resources from the Ohio State Universityand a Master of Arts in Philosophy from the University of Wisconsin.

*Please note, this session is off the record.

Keynote SpeakersSpeaking Faculty

THOUGHT LEADERSHIP SPOTLIGHT PRESENTED BY ORACLE

“THE CHANGING DYNAMICS OF GLOBAL HR”

ANJE DODSON VICE PRESIDENT OF HUMAN RESOURCESORACLE

During her fifteen years at Oracle, Anje has helped transform the Talent and Organizational effectivenessfunction to meet the needs of the rapidly growing global workforce of 115,000 employees in 67 countries.Leveraging a deep knowledge of the business, a strong talent vision and Oracle's technology assets, shehas created programs and measurements that produce industry leading results in productivity, capabilityand organizational effectiveness. Her team's mission includes providing more meaningful intelligence tohelp the business make better workforce decisions and accelerate execution on its strategy. Anje overseesinitiatives that drive targeted learning solutions for Oracle employees and leaders, including the OracleWomen’s Leadership Initiative which aims at creating opportunities that support, educate and empowerOracle’s current and future generations of women leaders. Throughout her career, she has held roles inthe business and various human resource management positions which include responsibility for employeerelations, compensation, recruiting, organizational effectiveness, performance management, training, andemployment practices.

*Please note, this session is off the record.

Keynote SpeakersSpeaking Faculty

“THE LEADERSHIP IMPERATIVE”

JAMES GIBBSSENIOR VICE PRESIDENT, HUMAN RESOURCESMCKESSON

ames Gibbs is the senior vice president of Human Resources for the U.S. Pharmaceutical group at McKessonCorporation. In the role James oversees the development and implementation of human capital strategiesfor talent acquisition, succession planning, mergers and acquisitions, workforce development andorganizational effectiveness.

James has been with McKesson since March 2012 and has over 15 years of Human Resources managementexperience. Prior to joining McKesson, James served

as senior vice president of Human Resources for ACE Cash Express. Previous to his time at ACE, he was aformer human resource and field operations executive at Frito-Lay North America and has also heldstrategic HR positions with DuPont, General Electric and Ford Motor Company.

James holds a Juris Doctorate from Ohio State University and brings a strong military background toMcKesson. During his nine year military career, he served as captain in the U.S. Marine Corps, stationedboth in the United States and abroad.

James lives in the San Francisco Bay Area with his wife, Maria and his three children - Jordan, Zackary and Danielle.

Keynote SpeakersSpeaking Faculty

“SOCIAL HR DNA: BUILDING A PHILOSOPHY AND POLICY FRAMEWORK”

AMBROSIA HUMPHREYVP OF TALENTHOOTSUITE

As VP of Talent, Ambrosia heads up HootSuite’s HR management strategies globally. Joining the companyin 2010, her start up, operations, and international experience provide invaluable assets to drivinghypergrowth across the organization. Over the past two years she has scaled HootSuite from 20 to over350 employees in 13 countries and to recent recognition as BC’s Top Employer of 2012. Ambrosia iscommitted to modernizing the HR function by partnering on frontiers encompassing social HR, employeecentric environments, early talent strategies. A passionate people nerd, she has been developing top talent,top employers, and innovative operational practices for the past 10 years.

Ambrosia works with many local non-profit foundations and is the co-founder of children’s music initiative#Singitfwd. She is a graduate of Simon Fraser University, has motorcycled across three continents, and isa general enabler of dance parties.

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Panels

PANEL DISCUSSION

“INNOVATIONS IN STRATEGY EXECUTION AND CULTURE TRANSFORMATION”

MODERATOR:SUSAN BURNETTVICE PRESIDENT OF LEADERSHIP DEVELOPMENTBTS

Susan Burnett is the VP of Leadership Development at BTS where she is helping clients build the talentmanagement strategies they need to grow their people and grow the business. Susan’s 30 years of talentand organization development experience expand BTS’s ability to offer more senior business and leadershipdevelopment experiences that help organizations to turn their strategies into results.

Prior to BTS, Susan was the Senior Vice President of Talent and Organization Development at Yahoo!,accountable for all company learning and development, employee engagement, diversity, change, leadership,performance and succession management. At Yahoo! she grew career development satisfaction, leadershipcapabilities, and increased retention during a time of enormous change.

Before Yahoo!, Susan led Talent Development at Deloitte, including technical, industry, leadership, professionaland career development. At Deloitte, Susan led a new firm strategy for Talent Development, which resultedin a long-term commitment to develop and deliver customized, integrated, reality-based learning experiencesthat have produced market-leading capabilities for Deloitte. She led all aspects of classroom, learningtechnology, and learning space design for DU, a state-of-the art Learning Center which opened in 2011.

Susan came to Deloitte from Gap Inc. where she was the Senior Vice President and Chief Talent Officer. Atthe Gap she was accountable for Recruiting, Learning and Development, Succession, and OrganizationEffectiveness. Her organization built Merchant Academy, an industry leading program that took collegegraduates through a year-long process that produced high performing merchants and a pipeline for criticalcompany leadership roles. She built Gap’s first executive leadership pipeline, including developmentexperiences and a succession process that significantly reduced executive attrition and produced the nextgeneration of executives for the company’s critical roles: Brand President, Head Merchant and Head of Stores.

Prior to the Gap, Susan had a twenty-two year career at Hewlett-Packard Company where she held a variety ofhuman resource and line management roles. As the Vice President and CLO for HP’s Workforce Developmentand Organization Effectiveness, she brought together over 75 training and organization development teamsglobally into a new organization, with a new mission and set of strategies, a new structure, new funding model,new business metrics for success and an executive board of directors. She accelerated the integration of Compaqand HP by implementing a new “Fast Start” process that ensured 100% of the leadership teams met their “valuecapture goals”. She also created a simulation of the “new HP” so that over 500 senior leaders globally couldlearn the company’s new strategy, structure, product lines, global processes, metrics for success, and workclosely with the new executive committee. These efforts were credited as critical to the merger’s success.

Almost half of Susan’s HP career was in marketing, where she led a variety of global marketing services andsales support functions for the computer systems business: competitive analysis, the company’s executivebriefing center, global product introduction support, sales force tools, sales literature and communications.

Susan has a Bachelor of Arts from Simmons College in Boston and a Master's degree in Education fromColumbia University. She was an elected member to the ASTD Board of Directors from 1997-1999, led theStrategic Directions Sub-committee and was the chairman of the board in 2001. Susan is the author of acommentary on Executive Education for Harvard Business Review, 2003 and co-author of Hewlett-PackardTakes the Waste Out of Leadership for the Journal of Organizational Excellence, Autumn 2003. She is aregular speaker on leadership development and talent strategies that will accelerate business results.

Panels

PANELISTS:VARUN BHATIASVP & CHROLEVI STRAUSS & CO

Varun Bhatia is Chief Human Resources Officer and Senior Vice President, Levi Strauss & Co.

In his role, Bhatia is responsible for the company’s leadership and talent development, focused on developingglobal infrastructures and programs that make Levi Strauss & Co. a great place to work and have a long-termcareer. In his position, Bhatia is a member of the company’s worldwide leadership team, which sets the globaldirection for LS&Co.

Bhatia is a seasoned HR executive with more than 25 years of experience at several consumer goods companiesknown for their leadership and talent development, including Kraft Foods, Gillette and Procter & Gamble. Hehas extensive global experience having worked in India, Singapore, UK & USA in country regional & global HRroles. Throughout his various HR positions, he has transformed organizations by developing and implementingrobust programs to support the needs of the business and enhance employee engagement. Prior to joiningLS&Co., Bhatia served as Vice President of Human Resources of the Asia Pacific division at Kraft Foods.

Bhatia holds a Bachelor’s Degree from Shri Ram College of Commerce and a Masters of Business Administrationfrom XLRI Jamshedpur and is also an alumni of London Business School and Harvard University having attendedexecutive development programs there.

KEVIN HORAN VICE PRESIDENT, HUMAN RESOURCES & CORPORATE SERVICESINTERNATIONAL LEASE FINANCE CORPORATION

Kevin M. Horan is Vice President, Human Resources and Corporate Services at International Lease FinanceCorporation (ILFC).

Mr. Horan joined ILFC in March 2012. He is responsible for ILFC’s Human Resources and Corporate Services,including workforce management, employee relations, compensation and benefits, and diversity andorganizational development. He also oversees ILFC’s Flight Operations, Communications, and Facilities.

Prior to ILFC, Mr. Horan served as Vice President, Human Resources for TechnoServe, an international non-profit focused on economic development and entrepreneurship initiatives aimed to support the poor indeveloping countries. He led the development of a global approach to Human Resources management andstreamlined processes in each of the 24 countries TechnoServe operates. Simultaneously, he served as anadjunct professor for Global Human Resources at Georgetown University.

Prior to TechnoServe, Mr. Horan spent 20 years in the aviation industry serving in various positions, includingManaging Director, Human Resources and Benefit Services at US Airways, where he was involved in the re-design of Human Resources during the merger between US Airways and America West Airlines. He alsoworked in various capacities in Human Resources and Operations at American Airlines, AMR Eagle, PanAmerican World Airways, and People Express Airlines.

Mr. Horan earned his MBA in International Human Resources from the University of Dallas and his B.A. fromDavidson College in Davidson, NC.

Panels

DANIEL SONSINOVICE PRESIDENT, TALENT MANAGEMENT, LEARNING & DEVELOPMENTPOLYCOM

Daniel joined Polycom in February of 2012 as Vice President of Talent Management, Learning andDevelopment. In this role, he is responsible for building individual, team and organizational capabilities acrossthe globe in order to accelerate the company’s innovation and growth goals. His responsibilities include TalentManagement, Talent Acquisition, Organizational Design, Leadership Development, Learning, Diversity,Employee Engagement, and Performance Management.

Prior to joining Polycom, Daniel served as Vice President of Talent Management, Learning and Developmentat Hewlett Packard where he led the Talent organization supporting a 27,000 person/$25B division of thecompany. Previously, Daniel led the corporate Talent Management function at Raytheon, where he wasresponsible for building a talent pipeline across the enterprise. His worked was recognized externally byleading the first ever placement of the company on Fortunes, “Top Companies for Leaders” list.

Daniel also brings senior level experience from Bank of America as Vice President, Learning andOrganizational Effectiveness, and increasingly complex roles at Sun Microsystems, Click2Learn and MaxwellTechnologies.

He possesses over 20 years of professional experience and has served in global human resources roles forpublic, private and consulting companies throughout his career.

Daniel holds a Master’s Degree in Educational Technology from San Diego State University and a Bachelor’sDegree in Sociology from Ithaca College.

He is based in San Jose, California.

Panels

PANEL DISCUSSION

"TALENT STRATEGY AND KEEPING EMPLOYEES ENGAGED"

MODERATOR:MICHAEL COXVICE PRESIDENT, HUMAN RESOURCES AND TALENT ACQUISITIONWAL-MART ECOMMERCE

Michael is the Vice President, Human Resources and Talent Acquisition for Walmart Global eCommerce. He leadsa team of human resources and talent acquisition professionals who are responsible for partnering with and advisingbusiness leaders on a variety topics related to human capital management, talent attraction, workforce planning,and business strategy development and execution. Michael is passionate about the field of Human Resources and isdriven to create high performing teams that add to the businesses overall performance by serving as trusted businessadvisors. Simply put, Michael sees his role as connecting people with purpose at Walmart while building the talentdensity within the Walmart organization.

Michael joined Walmart in June 2012. Prior to joining Walmart, Michael was the Global Talent Acquisition Leaderfor eBay Inc. where his responsibilities included recruiting for such well known brands as eBay Marketplaces, PayPal,StubHub, GSI, and many others. Before eBay, Michael worked for global companies such as Bank of America andFirst Data Corporation. His career spans over 25 years primarily as a strategic HR business partner and leader.Michael has worked in a variety of industries in addition to ecommerce such as financial services, healthcare andinsurance. In addition to his corporate career, he teaches for the University of California, Santa Cruz in their HumanResources Management program.

Michael earned his MBA from Nova Southeastern University in Fort Lauderdale, FL and his undergraduate fromWestern Kentucky University.

He has lived in variety of locations in the US and has worked internationally where he was based in Sydney, Australia.Currently, he resides in San Jose, CA. He is an avid cyclist and has completed eight AIDS LifeCycle events – a 7-day,565 mile bike ride from San Francisco to Los Angeles supporting the fight against the global HIV/AIDS pandemic inaddition to other community activities.

Panels

PANELISTS:YOLANDA GONZALEZVICE PRESIDENT, HUMAN RESOURCESMATSON

With over 25 years of experience working on the East and West coasts including two years as an expatriatein Paris, France, Yolanda’s knowledge of managing human resources is broad and diverse. Her experienceincludes 20 years in high tech company HR roles including 5 years as VP of HR for a startup. She is now VPof HR at Matson which has recently gone through a separation from former parent company Alexander &Baldwin to become a separate publicly traded company on the New York Stock Exchange (MATX).Headquartered in Honolulu, Matson’s transportation offerings span the globe from Shanghai to Savannahand encompass everything from providing a vital lifeline to the island economies of Hawaii, Guam andMicronesia to delivering a wide range of multi-modal services throughout North America.

Yolanda has a B.A. in psychology from Occidental College in Los Angeles and an M.A. in education fromColumbia University in New York.

She serves on the contributions committee of the Matson Foundation, is an active member of the ContainerizedShipping Industry group, an association of the human resources leaders from 30 member companies, as wellas the Conference Board’s HR Executive Leaders Council. Yolanda is also a member of the advisory boardfor the University of Hawaii’s Masters in Human Resources Management.

BETH TASKA EXECUTIVE VICE PRESIDENT AND CHIEF HUMAN RESOURCES OFFICER24 HOUR FITNESS

Beth Taska, is the EVP and Chief Human Resources Officer of 24 Hour Fitness. Founded in 1979, 24 HourFitness is one of the world’s largest privately owned and operated fitness center chain with 425 clubs andover 22,000 employees serving our four million club members.

Lead HR function includes:Creating a company culture that inspires and supports our team members; driving a successful business.•Providing competitive pay and benefits, and holistic wellness offerings. •Hiring the right people for the right positions and support them to grow in their current and future roles.•

Beth has also held the position of SVP and Chief Human Resources Officer of Clearwire, recently sold toSprint. She was previously the interim Head of HR for the Ratner Group, a Virginia-based privately heldcompany with 12,000 employees across the country. Prior to this she was a Vice President of HR at Gap,within Supply Chain. Beth also spent seven years in senior HR roles at Sears.

Beth originally grew up in Chicago. She attended Northern Illinois University and later earned her Master ofPublic Administration from Roosevelt University in Chicago.

Panels

LOREN WALSHSENIOR VICE PRESIDENT AND REGIONAL PRACTICE LEADERRIGHT MANAGEMENT CONSULTANTS

Loren Walsh is the Senior Vice President and Regional Practice Leader with Right Management in San Francisco,California.

Coaching and Consulting ExperienceLoren serves as an international Subject Matter Expert within Right’s Organizational Effectiveness Center ofExcellence. Prior to her current leadership role, Loren was the Executive Coaching Market Leader for NorthernCalifornia responsible for managing a cadre of 30 executive coaches delivering coaching and leadership solutionsto a diverse roster of marquee client organizations. Under Loren’s leadership, Right’s Northern California executivecoaching business evolved from a start-up venture into a premier provider to Fortune 500 client companiesworldwide. The practice achieved a 500% growth trajectory during her tenure.

Business/Organizational Leadership ExperienceWith over 20 years of business experience, Loren’s expertise is built upon her passion for helping clients aligntheir Business and Talent Strategy through the design and delivery of Strategic Talent Management solutions. Shehas worked extensively with senior executives and their teams across many industries and geographies. Her currentand past clients include Sutter Health, Genentech, Gilead Sciences, Roche Bioscience, Beckman Coulter,Cholestech, Lifescan, Zebra Technologies, Cisco Systems, and Toyota Financial Services.

Prior to joining Right Management, Loren was the National Consulting Director for Decker Communications, asubsidiary of Provant. In this role, Loren significantly expanded Decker’s consulting presence in Latin Americaand the Asia Pacific markets as well as expanding its solution portfolio.

Education and TrainingLoren earned a Masters Degree in Organization Psychology and Leadership from St. Mary’s College. She holdsa Bachelor of Arts degree with Distinction from the University of Michigan, Ann Arbor.

Viewed as a business leader, she was selected to attend the Leadership California program for influential womenin the state of California and is a graduate of the class of 2006.

Panels

PANEL DISCUSSION

“LEADING A GLOBAL HR BUSINESS”

PANELISTS:MATTHEW HERZBERGSENIOR VICE PRESIDENT AND CHIEF HUMAN RESOURCE OFFICERSUNEDISON

Matthew Herzberg joined SunEdison (formerly MEMC) in March 2011 as Senior Vice President and ChiefHuman Resources Officer. Matt joined SunEdison from Express Scripts, Inc., a Fortune 100 pharmacy benefitsmanager, where he served as Vice President of Human Resources and was responsible for all facets of HR.Prior to that role, he served as the Vice President, Talent Management & Total Rewards and Vice President,Organizational and Leadership Development. Earlier in his career, Matt held various human resources andlabor relations positions at companies in the utility, insurance and financial services industries.

Matt earned a BA in Psychology from Southern Illinois University, Carbondale and a Master of Arts in Industrial– Organizational Psychology from Southern Illinois University, Edwardsville. He is currently pursuing hisDoctorate in Organizational Theory from St. Louis University.

DIANNE MILLSSVP - GLOBAL HEAD OF HRPAYPAL

Strategic marketing; customer service and support; commercial banking; leadership development andorganizational excellence; customer experience; and, of course, human resources— these are just some ofthe roles that PayPal's senior vice president of human resources, Dianne Mills, has played during a variedcareer that has spanned a wide range of business and HR functions over the past 25 years.

A graduate of Virginia Tech with a degree in finance, Dianne started her career with Sovran Bank andNationsBank, precursors to what is now Bank of America. In more than 20 years at Bank of America and itspredecessors, Dianne helped make banking products originally designed for large corporations accessibleto smaller businesses; she led efforts to use customer feedback and information to improve satisfaction withBank of America’s card businesses; and she was deeply involved in driving the kind of organizational andcultural change that is essential in a company that is growing rapidly through acquisitions.

Passionate about building high-performing teams that align talent with strategic business objectives, Dianneleads a human resources organization at PayPal that is responsible for every aspect of organizational andtalent development, change management and learning, and compensation and staffing. Her job is to ensurethat PayPal has the right combination of talented, experienced, committed, and curious employees it needsto continue to revolutionize commerce by blurring the lines between online and offline shopping experiences.

Panels

PAUL PASTRONEVP, PPS LEARNING & ORGANIZATION DEVELOPMENTHEWLETT PACKARD

Paul joined Hewlett Packard in May 2012 as Vice President of Learning and Organization Developmentsupporting the 35,000 worldwide employees in HP's largest division called Printing and Personal Systems(PPS). His team helps business leaders identify strategic talent requirements and consider how personal, teamand organization development options can be implemented to make the business successful.

Prior to joining HP Paul lived in London for 10 years where he was a partner in Accenture’s UK TalentManagement and Organization Performance consulting practice, working with clients across Europe andacross industries on talent strategy execution. He was part of the leadership team that took DigitalThink, aSaaS-based learning infrastructure company, from startup though it’s highly successful IPO in 2000, andserved as VP of International, and Managing Director, Europe. Previously, Paul grew the Latin America ITmarket research business from scratch into the regional market leader and ran that region for seven years asVP, Latin America.

Paul holds a Master’s Degree from the Fletcher School of Law and Diplomacy at Tufts University, and aBachelor’s degree in History from the University of California, Berkeley.

He lives in Los Gatos, California.

Partners

THOUGHT LEADERSHIP SPOTLIGHT PARTNER

Oracle HCM: Using The Cloud to Power HR’s Business Contribution Oracle HCM Applications offer a comprehensive, integrated product suite of human capital management(HCM) applications designed to run all your core HR business processes. With over 14,000 customers in over140 countries, Oracle HCM gives you industry-leading capabilities of our existing packaged applicationscombined with the latest advances in service-oriented architecture (SOA), Web services, and software delivery.The result is a powerful suite of enterprise applications unlike anything on the market, set apart by threedifferentiators that only Oracle can offer.

Functional differentiation: Oracle HCM Applications go beyond combining the best-in-businessfunctionality found in our existing applications portfolio.

Technological differentiation: Oracle has a 30-year heritage of technology innovation that continuestoday with our growing leadership in SOA, middleware, and software delivery.

Competitive differentiation: No other software vendor today offers enterprise applications that arefunctionally rich and flexible enough to be deployed across a variety of delivery models, including fullcloud services.

Oracle HCM powers HR’s contribution to your business with flexible and advanced industry leading capabilitiesthat can run in or out of the Cloud.

Partners

PANEL PARTNERS

BTS is a world leading strategy implementation firm. The company accelerates execution by ensuring theworkforce is aligned to the strategy, has the right mindset, and has mastered the capabilities needed to deliverbusiness results. BTS leverages customized business simulations and experiential learning initiatives to developthe business acumen, leadership and sales capabilities necessary for superior strategy execution. Partneringwith today’s leading corporations, BTS consultants bring passion and deep industry expertise to deliver high-impact solutions that help clients achieve better results, faster.

Headquartered in Stockholm, Sweden, BTS has approximately 350 professionals in over 25 offices located onsix continents. Partnering with nearly 400 organizations, including more than 30 of the world’s largestcorporations, BTS’s major clients are some of the most respected names in business: Anglo American, AT&T,Chevron, Coca-Cola, Ericsson, HP, Rio Tinto, Sony, Telefonica, and Unilever.

BTS is a public company listed on the NASDAQ-OMX Stockholm trading under the symbol BTS B.

For more information, please visit www.bts.com.

Right Management (www.right.com) is the talent and career management expert within Manpower, the globalleader in employment services. Right Management helps clients win in the changing world of work by designingand executing workforce solutions that align talent strategy with business strategy. Our expertise spans TalentAssessment, Leader Development, Organizational Effectiveness, Employee Engagement, and WorkforceTransition and Outplacement. With offices in over 50 countries, Right Management partners with companiesof all sizes. More than 80% of Fortune 500 and over 70% of the Fortune Global 500 companies are currentlyworking with us to help them grow talent, reduce costs and accelerate performance.

Partners

SENIOR SUPPORTER PARTNERS

Allegis Group Services® Inc., (AGS) provides human capital and workforce management solutions tocustomers in a wide range of industries globally. AGS’s offerings include Managed Services Provider (MSP)programs, Recruitment Process Outsourcing (RPO) solutions and Advisory Services.

Whether clients are looking to optimize their contingent workforce program, outsource their organization’srecruitment needs or analyze key market trends to better serve business needs, Allegis Group Servicescan help. Through distinct service offerings, AGS employs industry best practices and its experience toassist customers in maximizing the efficiency and effectiveness of their workforce programs. Allegis GroupServices - Transforming the Way the World Acquires Talent.

Harvard Business Publishing Corporate Learning partners with clients to create world-class leadershipdevelopment solutions for managers at all levels. We leverage the management insight, thoughtleadership, and expertise of Harvard Business School faculty and authors from Harvard Business Reviewto create tailored leadership development solutions. With more than 20 years of practical experience,our innovative, technology-enabled solutions drive meaningful and lasting business results. CorporateLearning is a market group within Harvard Business Publishing. For more information, visitwww.harvardbusiness.org/corporate

Harvard Business Publishing was founded in 1994 as a not-for-profit, wholly-owned subsidiary of HarvardUniversity. Its mission is to improve the practice of management and its impact in a changing world. Thecompany achieves its mission through its relationships with customers in three market groups: HigherEducation, Corporate Learning, and Harvard Business Review Group. Through these platforms, HarvardBusiness Publishing is able to influence real-world change by maximizing the reach and impact of itsessential offering—ideas. For more information, visit www.harvardbusiness.org

Upcoming Events

NOVEMBER 6, 2013 CHIEF FINANCIAL OFFICER LEADERSHIP FORUMCHICAGO, IL

Perspectives by:John Benedetti, Director – Transaction Services, PricewaterhouseCoopers•Rob Bernshteyn, CEO, Coupa Software•Geoff Chatas, Chief Financial Officer and Senior Vice President, The Ohio State University•David Florness, Executive Vice President & Chief Financial Officer, Fastenal Company•Michael Greiner, Senior Vice President, Corporate Finance and Chief Accounting Officer, Vistaprint•Meade Monger, Managing Director & Global Leader of IT & Applied Analytics, AlixPartners•Brian Morrisroe, Enterprise Account Executive, FinancialForce.com•Kala Moynihan, Regional Sales Manager, Workday•Tom Newell, VP & Chief Financial Officer, Fine jewelry, Sears Holdings•Paul Reitz, Chief Financial Officer, Titan International •Michael Sawicki, Corporate Controller & Chief Accounting Officer, Asbury Automotive Group•Steve Smith, Senior Vice President & Chief Financial Officer, American Greetings Corp.•Michael Turner, Chief Financial Officer, TCF Financial Corporation•Ann Ziegler, Senior Vice President & Chief Financial Officer, CDW•

•

NOVEMBER 7, 2013CHIEF MARKETING OFFICER LEADERSHIP FORUM: FALL EVENTSAN FRANCISCO, CA

Perspectives by:Scott Anderson, Vice President, Marketing, Bazaarvoice•Joel Book, Principal, Marketing Research & Education, ExactTarget•Kate Bullis, Managing Partner, SEBA•Stephanie Buscemi, Chief Marketing Officer & Senior Vice President, HIS Inc•Aaron Carpenter, Vice President of Marketing, The North Face•Robert Chatwani, Head of Internet Marketing, eBay•David Doctorow, Senior Vice President, Global Marketing, Expedia, Inc.•Will Doherty, Director of Business Development, Netmining•Alan Gellman, Senior Vice President, Digital Marketing, Wells Fargo•Michael Fox, Vice President – Brand Management, Consumer Brands, Safeway•Pankaj Mayor, Vice President, Head of Marketing, Cadence Design Systems•Francesca Schuler, Chief Marketing Officer, BevMo!•Robin Selden, Vice President Global and Retail Marketing, NETGEAR•Tim Snyder, Vice President, Marketing, Mars•Tom Silk, Senior Vice President, Marketing and Communications, KB Home•Celia Stokes, Executive Vice President & Chief Marketing Officer, K12 Inc•Anurag Wadehra, Chief Marketing Officer, LivePerson•Andrea Ward, Vice President, Marketing, Oracle•

Upcoming Events

NOVEMBER 7, 2013CMO LEADERSHIP BREAKFAST: SPOTLIGHT ON DIGITAL MARKETINGBOSTON, MA

Perspectives by:Martin Doettling, Chief Marketing Officer, Webtrends•

NOVEMBER 7, 2013LEADERSHIP IN HUMAN CAPITAL THINK TANKBOSTON, MA

Perspectives by:Lou Cimini, VP of Human Resources, The Americas, Samsonite Corp.•Mike Dallas, Vice President, Global Human Resources, Hewlett-Packard•Kathleen Federico, Chief Human Resources Officer, National Mentor Holdings•John McMahon, Senior Vice President & Chief Human Resources Officer, Cumberland Farms Gulf Group•Kyle Polischuk, Vice President & Head, Human Resources, The Talbots Inc.•Jamie Womack, VP, Marketing and Branding, CareerBuilder•

NOVEMBER 7, 2013LEADERSHIP IN KNOWLEDGE MANAGEMENT VIRTUAL EVENT

Perspectives by:Nav Chakravarti, Vice President, Product Management Oracle Knowledge, Oracle•Marcie Molek, Vice President Allstate Claims, Allstate Insurance•

NOVEMBER 7, 2013LEGAL IMPLICATIONS OF NEW TECHNOLOGY & DISCOVERYVIRTUAL EVENT

Perspectives by:Alex Arato, Vice President & Associate General Counsel, CA Technologies•Bob Bethea, Assistant General Counsel, Platforms and Technology, AOL•Mike Lisi, Head of eDisovery Strategy, Fidelity Investments•Bill Tolson, eDiscovery/Information Governance SME/Evangelist, Recommind•

Upcoming Events

NOVEMBER 12, 2013CHIEF INFORMATION OFFICER LEADERSHIP FORUMNEW YORK, NY

Perspectives by:Leandro Balbinot, SVP Global IT & CIO, H.J Heinz•Larry Bonfante, Chief Information Officer, United States Tennis Association•Nathan Boylan, Head of IT Operations, Lord Abbett & Company•Richard Branton, Vice President, Chief Technology Officer, Merck & Co. •Martin Buis, Chief Technology Officer, The Carlyle Group•Jill Dyché, Vice President, Best Practices, SAS•Marc Frons, Chief Information Officer, The New York Times•Michelle Garvey, Chief Information Officer, Ann, Inc.•Bill Grande, Director, Eastern Region, Collabnet•Robert Hilliard, Vice President, Chief Technology Officer, Reader’s Digest Association, Inc.•Sahal Laher, EVP & Chief Information Officer, Brooks Brothers•Andy Nissenberg, VP of Information Technology, Acxiom•Joseph Santamaria, Chief Information Officer and Vice President of Information Technology, Public Service•Enterprise Group IncorporatedShahryar Shaghaghi, Partner, Kurt Salmon•Vivek Shaiva, Executive Vice President & Chief Information Officer, La Quinta•Michael Smith, Chief Information Officer, Mylan Laboritories, Inc.•Paul Sonderegger, Big Data Strategist, Oracle•Joyce Ulrich, Chief Information Officer, Legg Mason•Heidi Zee, CEO, Managing Partner, Frontera Consulting•

NOVEMBER 13, 2013CUSTOMER CARE LEADERSHIP FORUM: FALL EVENTNEW YORK, NY

Perspectives by:Tim Albright, Senior Director of Community Strategy, Jive Software•Bob Azman, Senior Vice President - Customer Experience, Thomson Reuters•Mike Betzer, SVP & GM, Lithium Social Web, Lithium•Alan Ciaverelli, Vice President Operations, 21st Century Insurance &Finance•Charles Dickerson, Vice President Performance Management and Support Services, Pepco Holdings, Inc.•Joseph Forline, VP Customer Solutions, PSE&G, Public Service Electric and Gas Company•David Gustafson, Vice President, Marketing & Product Management, Mattersight•Les Harrell, Vice President - Business Customer Service, Windstream•John Keib, Executive Vice President and Chief Care and Technical Operations Officer, Residential Services,•Time Warner CableMichael Moore, Vice President & General Manager Call Center & Sales Operations, Sirius Satellite Radio•Dave Newberry, Vice President of Customer Experience Management & Strategy, The Hartford•Lee Valentini, Senior Assistant Vice President, Service Center Operations, Amica Mutual Insurance Co.•Christine Viera, Vice President, Product Marketing CRM/CX Solutions, Oracle•John Wong, SVP, US Head of Customer Experience & The Office of Complaints Ombudsman, HSBC•Carrie Zuchorski, Vice President, Customer Care, Weight Watchers International, Inc.•

Upcoming Events

NOVEMBER 14, 2013CHIEF INFORMATION SECURITY OFFICER (CISO) LEADERSHIP FORUMCHICAGO, IL

Perspectives by:Ed Goetz, Chief Security Officer, Exelon Corporation•Shukri Khader, Chief Information Security Officer & Executive Director, Avon Products Inc.•Michael McNeil, Global Chief Privacy & Security Officer, Medtronic•Praveen Moturu, Chief Enterprise Architect, Navistar, Inc.•Adam Rice, Chief Information Security Officer, Alliant Techsystems•Kevin Rigney, Chief Information Security Officer, PETCO•Richard Rushing, Chief Information Security Officer, Motorola Mobility•Robert Schuetter, Chief Information Security Officer, GE Aviation•Dana Simberkoff, Vice President of Risk Management and Compliance, AvePoint•Cliff Tamplin, VP, IT & Chief Information Security Officer, Global Hyatt Corporation•Peter Tapling, President and CEO, Authentify•Steven Young, CISO, VP Security & Risk Management, Kellogg Co.•Michael Zachman, Chief Information Security Officer, Caterpillar•

NOVEMBER 14, 2013CHIEF FINANCIAL OFFICER LEADERSHIP FORUM: FALL EVENTNEW YORK, NY

Perspectives by:George Barrios, Chief Financial Officer, World Wrestling Entertainment Inc.•Paul Carbone, Chief Financial Officer, Dunkin’ Brands Group•Prakash Chainani, CFO & VP IT, Wockhardt•Jan Dekempe, Chief Financial Officer, DB Schenker•Alan Gallo, Senior Vice President and CFO of Global Corporate Services and Enterprise Growth,•American ExpressChristian Garcia, Senior Vice President and Treasurer, Halliburton•Michael Goss, Managing Director, Bain Capital•Nicholas Guglielmo, Treasurer, Associated Press Inc.•Ian Halifax, CFO, Host Analytics•Peter Kilmartin, Partner, Mercer•Chad Kokenge, Partner, PricewaterhouseCoopers•Sundeep Kumar, Senior Vice President, Institutional and Commercial Risk Technology, Citigroup•Neil Manna, SVP and Chief Accounting Officer, CA Technologies•Manan Rawal, Senior Vice President, Market Risk Management, HSBC Global Banking & Markets•Amir Rosenthal, Chief Financial Officer, Bauer Performance Sports•John Rucker, Chief Financial Officer, Rent the Runway•

Upcoming Events

NOVEMBER 19, 2013HUMAN CAPITAL LEADERSHIP FORUMDALLAS, TX

Perspectives by:Tamara Bray, VP, Global People and Organization Development, Molson Coors Brewing Company•Calvin Butler, Senior Vice President, Regulatory and External Affairs, Baltimore Gas and Electric•CompanyDeRetta Cole, Vice President of Human Resources, Global Technology Operations, Turner•BroadcastingRandy Emelo, President and CEO, Triple Creek•Darren Ford, VP, Culture & Engagement, Santander Consumer•Russell Goin, Vice President – International and Corporate Human Resources, Rent-A-Center•Kevin Hadley, Practice Leader, Employment Branding, CareerBuilder•Gary Harrison-Ducros, Vice-President, Labor Relations, Frito-Lay•Donna Howard, Vice President, Human Resources, Sonic Healthcare Usa, Inc.•Lynda Irvine, Vice President, Human Resources, Eagle Rock Energy Partners•Jan Jerger-Stevens, Senior Vice President, Human Resources, GAF Materials Corporation•Sandi Karrmann, SVP, Chief Human Resources Officer, United Surgical Partners•Toyin Ogun, Senior Vice President, Human Resources and Customer Service, Zale Corporation•Susan Simone, Chief Human Resources Officer, AAFES•Eugene Wade, CEO, UniversityNow•Mike Williams, VP of Human Resources, Trinity Industries Inc.•

NOVEMBER 19, 2013HUMAN CAPITAL LEADERSHIP BREAKFAST: SPOTLIGHT ON EMPLOYEE ENGAGEMENTDALLAS, TX

Perspectives by:Tamara Bray, VP, Global People and Organization Development, Molson Coors Brewing Company•Sandi Karrmann, SVP, Chief Human Resources Officer, United Surgical Partners•Toyin Ogun, Senior Vice President, Human Resources and Customer Service, Zale Corporation•Razor Suleman, Founder and Chairman, Achievers•

NOVEMBER 19, 2013PRIVATE EQUITY 2014 VIRTUAL EVENT

Perspectives by:Mark Barnhill, Partner, Platinum Equity•Patrick Boyce, Partner, Head of Private Equity, Highland Capital Management•Robert Nolan, Managing Partner, Halyard Capital •

Upcoming Events

NOVEMBER 20, 2013CHIEF LEGAL OFFICER LEADERSHIP FORUM: FALL EVENTSAN FRANCISCO, CA

Perspectives by:Alex Baehr, Vice President & General Counsel, Global, Colliers International•Rich Baer, Senior Vice President and General Counsel, Liberty Interactive Corporation•Larry Boyd, EVP, Secretary & General Counsel, Ingram Micro•John Dye, Executive Vice President, General Counsel and Secretary, Western Union Business Solutions•Jim Edwards, Vice President, General Counsel Secretary, Cubic Corporation •Paul Gracey, General Counsel and Secretary, International Game Technology•Thomas Jepperson, Executive Vice President, General Counsel and Corporate Secretary, Questar Corp.•Nikhil Shanbhag, Director, Competition, Google•Frank Steeves, General Counsel, Emerson Electric•Mark Zemelman, SVP & General Counsel, Kaiser Foundation Health Plan Inc•

NOVEMBER 20, 2013CUSTOMER CARE LEADERSHIP FORUMATLANTA, GA

Perspectives by:Tim Albright, Senior Director of Community Strategy, Jive Software•Ashish Bisaria, SVP, Customer Experience, Manheim•Darla Caputo, Vice President, Contact Center Services and Operations, Protective Life Corporation•Chris Cardenas, Vice President, Customer Service Operations, Time Warner Cable•Lynn Costlow, Vice President, Customer Care & Sales Operations, United Stationers•Jim Hightower, Senior Vice President, Customer Service, First Tennessee Bank•Denise Hutton, Vice President, Multi-Channel Strategy & Operations, U.S. Cellular Corporation•Diane Kelley, Vice President, Provider Services & Customer Contact, Blue Cross & Blue Shield Association •Michael Kropidlowski, Senior Product Marketing Manager, Aspect•Meg Neafsey, Vice President- Customer Service, American Water Works Association•Richard Ray, VP, Service Operations Support, Coventry Healthcare•Ted Turner, Vice President of Customer Solutions, AIG Capital Partners•Christine Viera, Vice President, Product Marketing, CRM/CS Solutions, Oracle•Ed Van Siclen, SVP, Business Development & Global Alliances, Lithium•

Upcoming Events

DECEMBER 3, 2013CHIEF INFORMATION OFFICER LEADERSHIP FORUMATLANTA, GA

Perspectives by:Will Alexander, Vice President of Information Systems and Special Projects, Racetrac Petroleum Inc•Brian Barnes, VP, Growth & Innovation, Vanguard Health Systems•Curtis Carver, Vice Chancellor and Chief Information Officer, University System of Georgia•Anil Cheriyan, Corporate Executive Vice President Chief Information Officer, SunTrust Banks•Deborah Dunie, Executive Vice President and Chief Technology Officer, CACI International Inc•Jay Ferro, Chief Information Officer, American Cancer Society, Inc.•Chris Filandro, VP & CIO, Meritage Homes Corporation•Andy Nissenberg, VP of Information Technology, Acxiom•Michael Pearce, System Vice President Information Technology, CIO, University of South Florida•Mark Ryan, CIO and EVP, Travelport Limited•Don Sloan, CIO, Kforce•Paul Sonderegger, Big Data Specialist, Oracle•Dwain Wilcox, CIO, Axiall Corporation•

DECEMBER 4, 2013INTELLECTUAL PROPERTY LEADERSHIP BREAKFAST: ISSUES AND CHALLENGES FACING TODAY’S IP LEADERS BOSTON, MA

Perspectives by:Charlie Gray, Vice President, General Counsel and Secretary, Teradyne Inc•

DECEMBER 5, 2013LEADERSHIP IN DIGITAL MARKETINGBOSTON, MA

Perspectives by:Jeffrey Berardi, Chief Marketing Officer, K&L Gates•Margaret Coughlin, SVP, Chief Marketing & Communications Officer, Boston Children’s Hospital•John Dragoon, EVP & Chief Marketing Officer, Houghton Mifflin Harcourt•Shafqat Islam, Co-Founder and Chief Executive Officer, NewsCred•Lara Jordan James, Vice President, Marketing & Brand Strategy, Mass Mutual•Kristin Kelley, Vice President of Marketing, Randstad•Donna Lencki, Chief Marketing Officer, Capital Blue Cross•Mark McWeeny, President, New Ventures, Rue La La•Kat Powers, Director of Communications, Eastern Massachusetts Region•Dwight Robson, Chief Public Strategy & Marketing Officer, National Mentor Holdings•Ajit Sivadasan, Global Vice President & GM, eCommerce, Web, Sales & Marketing, Lenovo•Amber Stepper, Vice President, Marketing & Advertising, National Amusements•Anurag Wadehra, Chief Marketing Officer, LivePerson•

Upcoming Events

DECEMBER 12, 2013CHIEF MARKETING OFFICER LEADERSHIP FORUMDALLAS, TX

Perspectives by:Sally Buchholz, Vice President Marketing & Customer Service, Saia Inc.•Frank Hamlin, EVP & GM, Marketing & E-Commerce, Guitar Center Inc.•Rom Hendler, SVP, Chief Marketing Officer, Las Vegas Sands Corp.•James Meredith, VP, Marketing & Communications, Cinemark Holdings Inc.•Bradley Wilson, Chief Marketing Officer, Travelocity•

DECEMBER 12, 2013CUSTOMER CARE LEADERSHIP FORUMSAN FRANCISCO, CA

Perspectives by:Alex Bard, SVP Product Management, Salesforce.com•Mike Betzer, SVP and GM, Lithium Social Web, Lithium•Christophe Bodin, Vice President and General Manager, BMC Software•Jim Davis, Vice President Airports & Guest Services, Virgin America•Laurie Giammona, Vice President Customer Service, PG&E Corp.•Saul Gurdus, VP Customer Experience, Citrix Systems•Kelly Hendricks, Area Vice President, Global Services, Verizon•Michael Kropidlowski, Senior Product Marketing Manager, Aspect•Troy Mills, Divisional VP, Customer Care Operations, Walgreens•Rick Russell, Head Customer Service Center, Outerwall•Tracy Tannenbaum, Vice President, Service Excellence, Banner Health•Ken Wilcox, EVP Sales and Customer Experience, Republic Services, Inc.•

DECEMBER 12, 2013CHIEF LEGAL OFFICER LEADERSHIP FORUM: SPOTLIGHT ON LEGAL OPERATIONS WITHIN GLOBALORGANIZATIONSVIRTUAL EVENT

Perspectives by:Cliff Dutton, Senior Vice President, Director of Strategies and eDiscovery Legal Operations Center, AIG•

Upcoming Events

JANUARY 16, 2014CHIEF MARKETING OFFICER LEADERSHIP FORUMNEW YORK, NY

Perspectives by:Deirdre Bigley, Head of Marketing Communications, Bloomberg News•Jamie Depeau, Chief Marketing Officer, Lincoln Financial Group•Barbara Goodstein, Chief Marketing Officer, Vonage Holdings Corporation•Jeannine Haas, Chief Marketing Officer, Avis Budget Group•Benjamin Karsch, Chief Marketing Officer, CIGNA•Katrina Lane, EVP, Operations & Marketing Capabilities, American Express•Patrick McLean, Vice President, Digital Brand Strategy, Capital One Financial•John Miller, Chief Marketing Officer, NBC Universal Television Group; Head, NBC Sports Group, NBC•UniversalRichard Monturo, Vice President Global Brand Marketing, Volvo Cars of North America•Lisa Shalett, Global Head of Brand Marketing and Digital Strategy, Goldman Sachs•Angela Tribelli, Chief Marketing Officer, HarperCollins•

JANUARY 16, 2014HUMAN CAPITAL LEADERSHIP FORUM ATLANTA, GA

Perspectives by:Gail Auerbach, SVP Human Resources, Masonite International•Adrian Butler, Chief Human Resources Officer and Senior Vice President, Altegrity, Inc.•Carmen Canales, Chief Human Resources Officer, Wake Forest University•Susan Esler, VP and Chief Human Resources and Communications Officer, Ashland Inc.•Leslie Joyce, Senior Vice President and Chief People Officer, Novelis•Michael Head, Senior Vice President, Human Resources, Southern Wine & Spirits•Marlon Sullivan, Divisional Vice President, Talent & Development, Abbott Laboratories•Mary Tomasello, SVP, Global Human Resources & Employee Communications, Polymer Group, Inc.•

JANUARY 23, 2014LEADERSHIP IN CORPORATE DIVESTITURES AND ACQUISITIONS NEW YORK, NY

Perspectives by:Ron Chopoorian, Deals Partner, National Leader of Divestitures Services, PricewaterhouseCoopers•Glen Fogel, Head of Worldwide Strategy and Planning, Executive Vice President- Corporate•Development, priceline.comCarleigh Jacques, Head of Global Strategy, Corporate Development and M&A, Visa•Karl Kleiderer, Vice President Corporate Development, Curtiss-Wright•Jacob Lamm, Executive Vice President Strategy and Corporate Development, CA•Anne Madden, VP, Corporate Development & Global Head of M&A, Honeywell•Paul McNicholl, Partner, Linklaters•Larry Port, Senior Vice President of Corporate Development, Assurant Solutions•Greg Psihas, Vice President Mergers & Acquisitions, Applied Materials Inc.•David Somo, Vice President, Corporate Strategy & Marketing, ON Semiconductor Corp. •

Upcoming Events

JANUARY 29, 2014CHIEF INFORMATION OFFICER LEADERSHIP FORUMDALLAS, TX

Perspectives by:Nellson Burns, VP of IT, HollyFrontier Corporation•Kevin Chase, SVP and Chief Information Officer, Energy Future Holdings Corporation•Relle Howard, Vice President of Information Technology, Business Operations, Flowserve Corp.•Brad Jensen, SVP and CIO, US Airways Group•Paul Sonderegger, Big Data Specialist, Oracle•Maurice Tayeh, Vice President & Chief Information Officer, McDermott International•Ravi Waran, CIO and VP Global Business Services, Albemarle Corporation•

JANUARY 29, 2014CHIEF MARKETING OFFICER LEADERSHIP FORUMLOS ANGELES, CA

Perspectives by:Charles Harris, Vice President, Marketing, Luxe Hotels•Kristin Kelley, Executive Vice President of Marketing, Randstad•Colette LaForce, SVP & Chief Marketing Officer, Advanced Micro Devices•Andrea Ward, Vice President, Marketing, Oracle•

FEBRUARY 5, 2014CHIEF INFORMATION OFFICER LEADERSHIP FORUMLOS ANGELES, CA

Perspectives by:Shohreh Abedi, Chief Information Officer, Farmers Insurance Group of Companies•Cora Carmody, SVP, Chief Information Officer, Jacobs Engineering Group•Ronald Chandler, Chief Information Officer, Los Angeles Unified School District•Jamie Cutler, Chief Technology Officer, QEP Resources•Don Hopkins, Chief Information Officer, International Gaming Technology Inc.•Matt Lampe, Chief Information Officer, Los Angeles Department of Water and Power Energy Services•Ralph Loura, CIO, Clorox Co.•Billie Otto, SVP and CIO, TrueBlue, Inc.•Raj Rajendran, Senior Vice President Technology, Consumer Lending Group, Union Bank•Paul Sonderegger, Big Data Strategist, Oracle•

Upcoming Events

FEBRUARY 26, 2014CHIEF FINANCIAL OFFICER LEADERSHIP FORUMSAN FRANCISCO, CA

Perspectives by:Ted Abajian, EVP and CFO, CKE Restaurants•Duke Dayal, Chief Financial Officer, Bank of the West•Mark Emmerson, Chairman & Chief Financial Officer, Sierra Pacific Industries•Ken Goldman, CFO, Yahoo•Gregory Matz, Chief Financial Officer & Vice President, Cooper Companies•Geoff Ribar, SVP & CFO, Cadence Design Systems•

FEBRUARY 27, 2014CUSTOMER CARE LEADERSHIP FORUMDALLAS, TX

Perspectives by:Peter Andrews, Vice President, Global Customer Operations, Hotels.com, Expedia, Inc•Rebecca Brese, Vice President, Customer Service, Digital Realty Trust•Georgia Eddleman Little, Vice President, Customer Care, ADT Security Services, Inc.•Devlyn Emilio, Vice Presidet Customer Care, Hibu•Teresa Laraba, SVP, Customers, Southwest Airlines•Ingrid Linberg, Chief Customer Experience Officer•Ginny Mahl, VP of Global Customer Care, Sabre Holdings Corp•Ken Osborn, Senior Director CX Service Applications , Oracle•Sandro Tavares, Global Head of Marketing, Mobile Core, Nokia•Bruce Quernemoen, VP, Customer Loyalty, Emerson Electric•Michele Watson, Senior Vice President Global Customer Care, Match.com•

MARCH 18, 2014HUMAN CAPITAL LEADERSHIP FORUM: SPRING EVENTSAN FRANCISCO, CA

Perspectives by:Marlon Sullivan, Divisional Vice President, Talent & Development, Abbott Laboratories•

MARCH 27, 2014CHIEF INFORMATION OFFICER LEADERSHIP FORUMBOSTON, MA

Perspectives by:Brook Colangelo, Senior Vice President and Chief Information Officer, Houghton Mifflin Harcourt•Publishing CompanySteven Fusco, Executive Vice President and Chief Information Officer, Clean Harbors•Ken Piddington, Chief Information Officer, Global Partners LP•Paul Scorza, EVP, Information Management & Chief Information Officer, Ahold USA, Inc.•Paul Sonderegger, Big Data Strategist, Oracle•Jay Wessel, Vice President of Technology, Boston Celtics•

Upcoming Events

APRIL 9, 2014CHIEF INFORMATION SECURITY OFFICER (CISO) LEADERSHIP FORUMNEW YORK, NY

Perspectives by:Myrna Soto, SVP & Chief Information Security Officer, Comcast Corporation•

APRIL 10, 2014LEADERSHIP FORUM ON MASTERING GLOBAL SUPPLY CHAIN COMPLEXITYNEW YORK, NY

Perspectives by:Larry Hartley, Senior Vice President Supply Chain, OfficeMax Inc.•Kelly Marchese, Principal, Strategy & Operations, Deloitte Consulting•

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