LEADING AND MANAGING WITH A DIFFERENCE

FROM SIMPLY LEADING AND MANAGING TO BECOMING A LEADER & MANAGER ABOVE THE REST

Corazon Aquino

Mahathir MohamadLee Kuan Yew

Fidel RamosMargaret Thatcher

Mikhail GorbachevBarack Obama Queen Elizabeth

Manny VillarHenry Sy

Manny PangilinanJaime Zobel

Danding Cojuanco

John Gokongwei Alfonso Yuchengco

Lucio Tan Geroge Ty

Ramon Ang Andrew Tan

Eugenio LopezTony Tan-Caktiong

Emilio Yap

These Men and WomenMade a Difference in their lives.

These Men and WomenMade a Difference in our lives.

What makes theseIndividuals Different

From the Rest ?

MAKING THE GIANT LEAPFROM GOOD TO GREAT

Every Great Leader and Every Successful Manager

Have their own unique strengths and character

All of them did one thingIn Common….

Each One of them accomplishedGreat Things not by themselves

But through the PeopleThey worked with

CAPABLE

LEVEL 1 COMMITMENT LEVEL 5 COMMITMENT

AMBIDEXTROUSCAPABILITY

KNOWLEDGEABLE

HONEST AND WITH INTEGRITY

“INFORMATIONALLY”NETWORKED

ADMIREDLEADERSHIP AND

MANAGEMENT BRANDCOMMANDING

COMMUNICATION &PRESENCE

MAGNETICCHARISMA

(Being a person for others)

GOOD GREAT

WORK HARD

DRIVERSHIP COLLEGIAL FACILITATION

WORK HARDERAND SMARTER

DISPOSITION : ACT/REACT

CONTINUAL IMPROVEMENT

DISPOSITION:ANTICIPATE

CHASING PERFECTION

THREE CIRCLESPASSION, BE THE BEST IN THE WORLDDRIVE TO YOUR ECONOMIC ENGINE

GOOD GREAT

PASSION

CUSTOMER EXCELLENCE PASSION (HEDGEHOG – 3 CIRCLES) CUSTOMER RELATIONSHIPS SERVICE++ ETHICS COMMITMENT SENSE OF URGENCY DESIRE TO DELIGHT

PEOPLE EXCELLENCE PROFESSIONALISM MULTI- SKILLED, MULTI-TASKED CROSS CULTURAL ORIENTATION GLOBAL TEAMING RISK TAKING COACHING AND MENTORING ENGINEERING CREATIVITY INNOVATIVENESS RESILIENCE WINNING THROUGH OTHERS

SYSTEMS EXCELLENCEONE COMMON SYSTEMDATA AUTOMATION HIRE AND KEEP THE RIGHT PEOPLE LEAN PHILOSOPHY 6 SIGMA TOOLS AND TECHNIQUES EQUAL OPPORTUNITY

REWARDS AND RECOGNITION SUCCESSION PLANNING END-TO-END BUSINESS PLANNING SOCIAL RESPONSIBILITY

FLAWLESS EXECUTION (OP-EX) NO EXCUSES MANAGEMENT P-D-C-A CYCLES PROJECT MANAGEMENT SUCCESSFUL EXECUTION FIX PROBLEMS RAPIDLY ZERO DEFECTS MENTALITY DELIVER TO PROMISE

REMEC BROADBAND WIRELESS

LEADING AND MANAGING

WITH A DIFFERENCE

TRUE NORTH

If you settle for nothing less thanYour best, you will be amazed

At what you can accomplishIn your life.

CONCLUDING MESSAGE

Vince LombardiThe World’s Greatest CoachThe Green Bay Packers

APPENDIX

LEVELS OF COMMITMENT• Level 1 - Personal Convenience

• An easy choice; No sweat• Lowest form of Commitment• Not too dependable

• Level 2 - Political level

• What’s in it for me; Predictable and fairly dependable• Professional Mercenary?• Tendency for Blind Obedience

• Level 3 - Intellectual Level

• Aligned expectations; Professional relationship• Very Predictable and very dependable• They are the loyal employees

• Level 4 - Emotional Level

• Commitment has solidified• They see no Organizational Boundaries• They are the consistent performers and assets of the Organization

• Level 5 - Spiritual Level

• The Highest Level of Commitment• They are the Organizational Heroes• They form the backbone of a Great Company

Level 1 Commitment - The Personal Convenience Commitment

This is the lowest form of Commitment. A Commitment based on the personal choice and convenience of the person. The Person’s commitment is tied heavily to what will make him/her be at the center of the limelight and receive the maximum publicity. These people only demonstrate apparent Commitment and only if the demands or the requirements are easy to deal with; less trouble but maximum public exposure. No Sweat. Their Commitment only appeals to the Perception of the people around him/her.

You will see these Level 1 Commitment folks as the seemingly eager beavers showing a lot of enthusiasm and energy level to be part of the action. Unfortunately, they are the first to fade away and leave the backgroundwhen the difficult part of the tasks and challenges start to build up. These people usually talk a lot; criticize a lot; have a lot of questions and present their one-track mind opinion more often than not. But they never really contribute to noticeable and acceptable results. His/her agenda is what others will think of him/her and his/her ideas and not necessarily concerned about others and the expected contribution.

These level 1 guys are obviously absent or often late in the working meetings and has in his/her arsenal all the convenient set of “canned” excuses for not being around or not being able to deliver expectations and is the first person to recommit to an A/R because he/she has suddenly become too busy with “other priorities”. He/she now has a limited bandwidth to finish all his/her tasks all at the same time.

You have to be more patient to be able to understand and therefore be more considerate with his/her difficult predicament. These guys are not dependable during crunch time and the last 2 minute rush.

Level 2 Commitment - The Political Level Commitment

The 2nd lowest level of Commitment is the Political Commitment. These guys demonstrate the trait “What’s in it for me?”

This type of a Commitment is like the commitment of a Professional Mercenary who is willing and will do the “Kill” and do whatever it takes for a tag price. It is always principally the monetary rewards as the source of motivation or the fuel of gratification and satisfaction. They are generally dependable and guarantee results if the rewards are guaranteed as well.

These are the people who would go the extra mile only if they get an assured extra pay, overtime, bonus, merit adjustment and later on a promotion.

On the other viewpoint, these can be the same people driven to action only because of the fear of losing their jobs, fear of disciplinary action or fear of being treated like an “Organizational Outcast.”

This category of Commitment can actually drive a level of performance but not necessarily over the long haul. There is a tendency to force the organizational behavior to survive by all means; sacrifice critical and independent thinking and just remain within the norm. Level 2 commitment mean conformance and blind obedience to commandments and would never put up a dissenting opinion for fear of creating controversy or being branded as a filibuster.

These are the typical Yes Sirs and Yes Madams.

Level 3 Commitment - The Intellectual Level Commitment

In the case of Intellectual Level Commitment, the relationships of people in organizations is anchored on a common belief and a conviction that what is being asked for is justified by logical and correct reasoning, morally right, financially viable, and consequently good for the company and its customers.

The employees are convinced and driven through facts not perceptions.

The level of commitment is characterized as being very professional.

The acts and dealings of the employee-Supervisor with Top management are all above board and conducted under an atmosphere of clean ethical behavior and free from any “political” undertones.The application of the Open door policy contributes to the stability and sustainability of the Intellectual Level Commitment.

The goals are therefore much easier to drive because the expectations are communicated, understood and therefore there is perfect alignment of Company expectations versus what the people have to execute and deliver.

It is therefore not too difficult to explain to the employees that the company is not a Charitable Institution; that the Company has to make money and derive reasonable profits from where benefits and monetary incentives for the people will all come from.

Level 4 Commitment - The Emotional Level Commitment

The Emotional level commitment is common to Filipinos. It is a Commitment level where the full aspirations, hopes and dreams of the employees are at their peak.

The common statement that you will hear is “ This is a Great Company. This is where I will be retiring. Clearly, there is a very strong personal attachment of the person to the institution. The belief system , culture and values of the Company are the same as that of the employee.

The employees are passionate about work and have dedicated their time towards that endeavor. Their adrenalin levels are endless and fathomless. The Company leaders know that whatever happens, these employees will remain loyal and committed to the vision and mission of the organization.

The loyalty and the bonding is clearly seen like “The Bayanihan in action.” Here you can see that everyone wants to help everyone. Everyone is joining the bandwagon. There are no Organizational silos and barriers.

This is what General Electric calls the “ boundary-less Organization.”

Level 5 Commitment - The Spiritual Level Commitment

This is the highest form of Commitment that any person or organization can demonstrate.

This actually means that the employees are primarily motivated by the Higher level Mission of the Organization (Like providing a viable alternative to the future of renewable energy; changing people’s mindset towards the environment.)

Employees are prepared to dedicate themselves to their career and to the success of the organization without being bothered for any unpaid work hours, doing extra mile work just because they believe that the good job they are pouring will mean job security for the employees in the organization and the continued success of the Company.

These are the REAL PILLARS of the organization. They are the valiant men and women working painstakingly by the side, delivering the results; diligently doing their tasks; taking pride in team accomplishments and not allowing themselves to be bothered by negative opinion and unconstructive criticisms of others. No amount of Office Politics can distract these people with a Level 5 Commitment.

They look at things that are seem right and don’t look at things that don’t seem right. They spend their efforts and calories on what else can be done differently and well. They have placed the Organization’s welfare in their top priority.