©2011 Team Quality International Inc. PO Box 941715, Simi Valley, CA 93094, USA Tel: + 1 702 490 0631 [email protected]

©2011 Team Quality International Inc.

PO Box 941715, Simi Valley, CA 93094, USA Tel: + 1 702 490 0631

www.isoquality.biz [email protected]

www.ISOQUALITY.biz

Solutions for

Quality Systems

Quality Improvement

Supply-Chain Management

Audits

Training

Cost of Quality Savings

S.P.C.AS9100

AS9102

AS9110

ISO9001

ISO/TS16949

ISO13485

www.isoquality.bizTel: 1 702 490 0631

Team Quality International Inc.

Has been representing CIS since 2008. We are a Certified Consultant and been responsible for a number of changes to CIS Software as well as creating a CIS solution for Mass Transit Operators.


• Quality– A definition:

• “The totality of features and characteristics, of a product or service, that bears on it’s ability, to meet stated or implied needs”

– Quality 101

» “Fit for purpose”

• Your customers perception may be different to yours, and each customer is different!


• So What is CIS?– CIS is a web based quality

management solution 24/7 Data access Built in AS9100 criteria Built in ISO9001 criteria On-line help & videos Take your Quality System

with you when you visit your customer or supplier!

So easy your mouse can do it © TQI


• CIS is a Modular Solution– There are three main

variants of CIS• CIS with JMM

all modules

• CIS without JMMW/O Inventory and Job Management

• CIS LiteBase module then choose additional modules


• Improvement Tools– Integrated NCR, CAR,

CF, NM and the Work Order and Inspection modules

– By linking all of these auditors can follow “chain of events”

– Management “control” process and cost(s)


• Improvement Tools– Where Preventive

Action is required CIS is able to track activity


• Improvement Tools– The Quality Objectives

Module helps track progress in meeting corporate objectives


• Data Analysis– The Reports & Graphs

Module enables data to be displayed using multiple criteria and either in table or graphical* format

• *some information only available in table format


• Data Analysis– Use the Reports &

Graphs Module for 24/7 real-time data to monitor key aspects of your business


• Data Analysis– Use the Reports &

Graphs module to review Cost of Quality


• Data Analysis– Customers can be

granted access to the Reports & Graphs Module allowing them to assess performance

– Such information is LIMITED to data relating directly to them


• Data Analysis– Suppliers can be

granted access to the Reports & Graphs Module allowing them to assess performance

– Such information is LIMITED to data relating directly to them


• CIS use by Suppliers– By having YOUR

suppliers use their own CIS system you can be granted access to assess their performance TO YOU


• CIS, HR and Training– There are three main

modules for this activity• Employee HR File

• Employee Competency & Performance Review

• Training, Planning, Scheduling & Records

– Once initial information is set-up CIS “takes over” scheduling and notifies responsible managers by email


• Document Management– Within CIS you easily

manage documents• Only current versions are

available to access• Circulate new versions for

approval before “users” can see them

• Automatic revision control• Limited access to “historic”

versions


• Management Tools– Manage Meetings

• Create Agenda• Invite attendees by auto

email and entry in master and personal calendars

• Assign actions during meeting

• Action items auto emailed and placed on Manager “Action Item” holder on their personal homepage

• Auto email notification of late action, and auto removal from calendar(s) when completed


• Management Tools– Manage Audits

• Prepare audit topics/agenda• Auto email Auditors/Auditee(s)

and entry in master and personal calendars

• Assign improvement actions• Improvement actions auto

emailed and placed on Manager “Action Item” holder on their personal homepage

• Auto email notification of late action, and auto removal from calendar(s) when completed


• Management Tools– Calibration/Maintenance

• Manage calibration and equipment maintenance within the same module

• Schedule and auto email notification of action required

• Upload certificates and/or reports

• Monitor history via equipment logs

• Upload picture(s) and use for asset tracking


• Management Tools– Customer Supplied Product

• Log items provided by the customer• Record storage/handling needs• Upload picture(s)/documents• Record date received and returned


• Management Tools– Special Requirements

• Handling, Labeling, Packaging and/or Shipping needs• Documents/blueprints/specifications for manufacture• Customer required documentation/forms• MSDS information

This module is a central repository for customer or product special requirements that are unique to each customer or product such as the suggestions above


• Vendor Management– Purchase Orders

• Send purchase orders directly out of CIS to your supplier

• Or use the PO system as an internal requisition function


• Sales and Marketing– This module is not linked to Customer Access

• Record Customer and “job” details• Record Probability of Contract Award and start date

– Log Entry of communication with customer• Upload documents to log

– Email(s)– Quotes– Specs– Pictures

– Print Action Items– Track progress


• Work Orders– This module can be used by customers to generate

work requests

– Can be accessed directly to generate work order requests

– CIS will recommend WO generation for NCR, Near Miss (OSHA), Customer Feedback etc to resolve issues reported within CIS

– Can be configured with “snippets” as templates


• Receiving Inspection– Record Quantity

• Quantity Received

• Quantity Accepted

• Quantity Rejected

– Notify Customer/Supplier of Inspection with auto email– Record Lot Number– Record Shelf-life– Upload pictures of damage– Upload copies of certification documents– Notify Purchasing or Project Manager(s) of receipt


• Snippets– Snippets can be used within most CIS modules for

quick entry of repetitive information


• Job Management Module– Manufacture Control

• Receive parts into inventory from Receiving Inspection

• Issue parts to manufacture step(s)

• Track cost(s) and performance


• Job Management Module– Process Management

• Set-Up manufacturing process steps

• Use paperless Job Travellers, use paper versions or in concert with barcode readers

• Release and track progress within CIS


• Job Management Module– Track Progress

• Record step status:– Not Started

– In Progress

– Completed

• Record In-process Inspection Approval or link to NCR Module

• Release product to customer or inventory


• Communication– Email

• Configure Email notification– Email only: Send email through your email system– If you use Microsoft Outlook you can configure CIS to place

information within the Outlook Calendar

– CIS Mail• Configure CIS Mail notification

– CIS mail only (sent through CIS Server to eliminate spam).– CIS mail with Email notification send information “internally”

with a notification email through your email system

CIS sends auto emails out as preconfigured for each user by the administrator


• Communication– Access

• Administrator– Sets up all user types and module(s) available– Sets up view, add, modify rights to user

• Manager– Can be allowed to add new documentation– Can be allowed to modify CAR date– Can be allowed to delete records– Assigned actions within CIS

• User– Generic user for entering data

• Customer– Limited modules available– Can only see data relating to them– Can be given ability to enter data

• Supplier/Sub-Contractor– Limited modules available– Can only see data relating to them– Can be given ability to enter data


• Corporate Solution– Multi-Corporations

• CIS has the ability to have multiple facilities with individual Systems

• Each facility can control it’s own processes and documentation

• Corporate Office can view multi-corporation data and control “group” processes and documentation

©2011 Team Quality International Inc.

PO Box 941715, Simi Valley, CA 93094, USA Tel: + 1 702 490 0631 www.isoquality.biz [email protected]