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8/3/2019 2 Change Management
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CHANGEMANAGEMENT
WORKSHOP
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WELL COME
“Handle the challenge of change well, and
you can prosper greatly. Handle it poorly
and you put yourself and others at risk .”
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Incrémental changes
Exponentiel Changes
External changes
Internal changes
Change management with reference to
biological science
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STAGES OF CHANGE
MANAGEMENT
Unfreezing / De-freezing
Transformation
Refreezing
QUANTUM CHANGE
It should be incremental to achieve“Compounding Effect”
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TYPES OF CHANGE
STRUCTURE (Chain of Command,Centralization, formalization)
TECHNOLOGY (Processes, Methods andEquipments)
PEOPLE (attitudes, Expectations,Perception)
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PERSPECTIVE OF CHANGE
MANAGEMENT
From those IMPEMENTING the change
From the RECIPIENT of change
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INTRODUCING CHANGE
SYSTEMATICALLY
Assessment
Descriptions
Factors influencing the change
Actions to improve conditions toinaugurate change
Communicate change
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WHO IS THE CHANGE AGENT?
Start change from the Top
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RESISTANCE TO CHANGE
Unknown fear
Loss of control
Challenges to our creditability
Challenges to our beliefs
Cultural; resistance
Unclear goals and performance measureLack of incentive for change
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REMEDIES
Clear goals and performance measures
Focus on organizational human capital
Programme and processed should belinked to results
Decision should be based on sound data
Active LEADERSHIP
Clear lines of responsibility andaccountability
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FOUR STEPS CHANGE PROCESS
Creating a shared agenda
Creating a common direction
Creating the capacity for change
Developing the competence for change
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ROLE OF DECISION MAKING IN
CHANGE MANAGEMENT
What is Decision Making?
Identification of problem
Generate alternatives
Evaluate alternatives
Choose the best one
Implement the same
Feed back
BOUNDED RATIONALITIES ? ? ?
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CONCLUSIONS
“ Don’t Change with the time, Change
before the time ”
“ It is not the strongest of the species that survive, nor the most intelligent,but rather the one most responsive to
the change ” Charles Darwin
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A NATION’S DESTINY (WITH RESPECT TO CHANGE MANAGEMENT)
One must change his thoughts
They become words
One must change his words
They become actions
One must change his actions
They become habits
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One must change his habits
They become character
One must change his character
It become one’s destiny
And the destiny of an individual
May turn into A NATION’S DESTINY
I WILL BE SUCH AN INDIVIDUAL
(INSHA ALLAH)
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“Silence is the fence around the wisdom, if your foot
slips, you may regain your balance with effort, but if
your tongue slips, you can never recall the words”
