12 Management Modules Booklet

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UNIVERSITY OF BRADFORD

SCHOOL OF MANAGEMENT

UNDERGRADUATE DEGREEPROGRAMME

MODULE CHOICE BOOKLET

(MANAGEMENT)

2012-13


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INDEX

INTRODUCTION

LEVEL ONE MODULES

Semester One

MAN0116M Student Self DevelopmentMAN1061L Introduction to Accounting and Finance (linked)MAN1073L Foundations of Marketing (linked)MAN0---L Business Economics (linked)MAN0---L People, Work and Organisations (linked)MAN0---L Operations and Information Systems Management (linked)

Semester Two

MAN0111M Quantitative Methods in Information ManagementMAN1061L Introduction to Accounting and Finance (linked)MAN1073L Foundations of Marketing (linked)MAN0---L Business Economics (linked)MAN0---L People, Work and Organisations (linked)MAN0---L Operations and Information Systems Management (linked)


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LEVEL TWO MODULES

Semester One

MAN2012L Employability and Enterprise Skills (linked)MAN2011M Business LawMAN0201M Economics of IndustryMAN2907L Financial Accounting (linked)MAN2908L Management Accounting (linked)MAN0405M Financial ManagementMAN0501M Quantitative Methods for ManagersMAN0601M Business Information SystemsMAN0713M Marketing Management and StrategyMAN0702M Consumer Behaviour

MAN0801M Organisational DesignMAN0802M Psychology at WorkMAN0901M Resource Planning

Semester Two

MAN2012L Employability and Enterprise Skills (linked)MAN0115M Company Law and AdministrationMAN2905M Econometrics and Business ForecastingMAN2907L Financial Accounting (linked)

MAN2908L Management Accounting (linked)MAN2909M Capital Markets, Investment and FinanceMAN2910M Principles of Personal FinanceMAN0502M Fundamentals of Decision SupportMAN0707M Integrated Marketing CommunicationsMAN0708M Marketing ResearchMAN0225M Employee RelationsMAN0226M Organisational AnalysisMAN0228M The Transformation of WorkMAN0902M Management of Service Operations


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LEVEL THREE MODULES

Semester One

MAN3041L You in the Workplace (linked - SoM students on placement only)MAN0205M Global Business EnvironmentMAN0208M Understanding Strategic ManagementMAN3031M Managing Business in EuropeMAN0402M Corporate ReportingMAN0408M International FinanceMAN3040L Taxation (linked)MAN0503M Decision Support AMAN0607M Electronic Commerce

MAN0710M Retail MarketingMAN0325M International MarketingMAN----M Brand ManagementMAN0326M Creativity in Marketing (PROBABLY WILL NOT RUN IN 2012-13)MAN0327L Human Resource Management (linked)*MAN0328M European Employment PolicyMAN0812M Ethics in Business and SocietyMAN0904M World Class OperationsMAN----M Creativity and InnovationCM-----L Final Year Project (Undergraduate Ambassadors Scheme) (linked)

Semester Two

MAN3041L You in the Workplace (linked - SoM students on placement only)MAN0204M International Business StrategyMAN0209M Applied Strategic ManagementMAN3039D Enterprise and Innovation in Practice (double)MAN3034M AuditingMAN3024M International AccountingMAN0308M Contemporary Issues in AccountingMAN3040L Taxation (linked)

MAN0504M Decision Support BMAN0605M Strategic Information SystemsMAN0711M Services MarketingMAN0716M Corporate MarketingMAN0307M Marketing and EntrepreneurshipMAN0327L Human Resource Management (linked)*MAN0324M International and Comparative Employment RelationsMAN0329M Human Resource DevelopmentMAN0330M Organisational ChangeMAN0908M Sustainable Operations ManagementCM-----L Final Year Project (Undergraduate Ambassadors Scheme) (linked)


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INTRODUCTION

The university modular regulations divide all modules into levels, namely:

Level 1 Introductory Undergraduate

Level 2 Intermediate Undergraduate

Level 3 Advanced Undergraduate

and these levels are indicated on the module descriptors which follow.

In choosing modules you need generally to restrict your choices to those of

the level appropriate to your year of study. However, the University of

Bradfords Ordinances and Regulations for Taught Courses permit you to

take up to 2 Lower Level modules in any Stage and up to 3 modules over the

whole degree from other School(s)/Department(s) (with the approval of the

other School(s)/ Department(s) and the School of Management).

Most Level 3 modules can only be studied after pursuing specific

pre-requisite Level 2 modules. Consequently Stage Two students choosing

Level 2 modules should consider carefully the implications of your choices for

the Level 3 modules that they wish to study in Stage Three.

NB: Please note that marks for Level 1 language modules studied during

Stage Three will not be taken into consideration when calculating your

degree classification.


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LEVEL ONE

Semester 1


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Provider: School of Management

Module Title: STUDENT SELF DEVELOPMENT

Principal Co-ordinator: Dr Peter Morgan

Module Code: MAN0116M

Teaching Period: Semester 1

Academic Year: 2012/13

Module Occurrence: A

Module Credit: 10

Level: 1 (Undergraduate)

Pre-requisite(s): None

Co-requisite(s): None

Aims:To enable you to identify your strengths, weaknesses and opportunities for further developmentthroughout your university career.To improve your ability to cope with academic life at university.

Learning Teaching and Assessment Strategy:The module is delivered through highly interactive sessions, during which you will be asked to apply bestpractice as taught in lecture form and are given oral formative feedback on your ideas - both individual andgroup decisions - during the session. Videos, team exercises, group tutorials and case study materialsare used during the sessions. The careers service is involved in delivering one session in the module.

The modules learning outcomes will be assessed as follows: the assessed group presentation will assessyou against LO 1a, 2 and 3, the assessed group tutorial will assess LO 2 and 3, and the assignment willassess LO 1b, 2 and 3. Written summative feedback is given shortly after the submission of written work.

Study Hours:Lectures: 24.00 Directed Study: 76.00Seminars/Tutorials: 0.00 Other: 0.00Laboratory/Practical: 0.00 Formal Exams: 0.00 Total: 100.00

Learning Outcomes:

1. Knowledge & Understanding

On successful completion of this module you will be able to a) use appropriate IT packages in relation tothe presentation of information; and b) construct a personal development plan for future development.

2. Subject-Specific SkillsOn successful completion of this module you will be able to construct sound arguments based onevidence and critical thinking.

3. Personal Transferable SkillsOn successful completion of this module you will be able to gather and use information appropriately.

Mode of Assessment:

1. Assessment Type Duration PercentageAssessed Tutorial 30%

Individual and group critical thinking abilities assessed through directed discussion


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MAN0116M Student Self Development continued.../

2. Assessment Type Duration PercentagePresentation 30%Group presentation with both individual and group elements of assessment

3. Assessment Type Duration PercentageCoursework 40%Individual Personal Development Plan of up to 1,250 words or equivalent

4. Assessment Type Duration PercentageIndividual viva 30%Supplementary: Individual discussion lasting 10 minutes to assess critical thinking

5. Assessment Type Duration PercentagePresentation 30%

Supplementary: Individual presentation

6. Assessment Type Duration PercentageCoursework 40%Supplementary: Individual Personal Development Plan of up to 1,250 words or equivalent

Outline Syllabus:Self Awareness issues in relation to personal development.Academic study issues, including gathering and using information, note-taking and time management.


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Module Title: INTRODUCTION TO ACCOUNTING AND FINANCE

Module Code: MAN1061L

Principal Co-ordinator: Mrs Sue Lane

Teaching Period: Taught over semesters 1 and 2



Module Credit: 20




Aims:To provide a broad understanding of financial accounting and management accounting concepts andtechniques that are relevant in todays business environment.To promote awareness of issues relating to sustainable and responsible reporting and financing.

Learning Teaching and Assessment Strategy:Concepts explored in lectures with linked demonstration/tutorials and practised by use of computer tutorialpackages and regular quizzes. Practical skills developed by completion of tutorial assignments. Cognitiveand personal skills developed by completion of computer package, lessons and tests which assess theapplication of practical skills. Oral feedback and assistance given in plenary sessions and at optional

drop-in clinics. Feedback given on computer package and Blackboard quizzes.


Learning Outcomes:

1. Knowledge & UnderstandingOn successful completion of this module you will be able to a) understand the role of financial reportingand management accounting in organisations; and b) understand the key concepts and techniques used

in accounting and finance.2. Subject-Specific SkillsOn successful completion of this module you will be able to a) prepare and interpret financial statements,including understanding your limitations; b) understand the application of management accountinginformation in organisational decision-making processes; c) appreciate in broad terms the financialcorporate objectives of the organisation; and d) identify and understand the differences between the mainsources of finance.

3. Personal Transferable SkillsOn successful completion of this module you will be able to a) demonstrate numerical skills; b)demonstrate writing skills; c) demonstrate the ability to use computer packages; and d) demonstrate timemanagement skills.


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MAN1061L Introduction to Accounting and Finance continued.../

Mode of Assessment:

1. Assessment Type Duration PercentageCoursework 30%Classroom test/Computer-based test

2. Assessment Type Duration PercentageExamination - closed book 2.00 hours 70%

Supplementary Assessment:As Original

Outline Syllabus:

The role of accounting and its development.The nature and significance of accounting information.Record keeping and data processing.Financial statements, performance and asset measurement.Accounting concepts and conventions, accounts of limited companies.Basic interpretation of accounts.Relevant costs, cost behaviour, break-even analysis, cost-profit-volume analysis, marginal costing.Full costing-overhead absorption and job costing.Introduction to budgeting and variance analysis.Financial corporate objectives, financial arithmetic.Sources of finance, functioning of stock markets.Investment appraisal.

Promote awareness of issues related to sustainable and responsible reporting and financing.


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Module Title: FOUNDATIONS OF MARKETING


Principal Co-ordinator: Mrs Helen Preece




Module Credit: 20




Aims:To provide the foundations for understanding the principles of marketing.To understand how such concepts apply to marketing practice in business.

Learning Teaching and Assessment Strategy:A weekly one hour lecture plus 23 seminars. Seminars will be largely student-led and activities will involvecase study analysis, activity based learning and small group presentations. Extensive use of videos,formative assessments and the virtual learning environment are used to help support your learning. Oralformative feedback will be given regularly by tutors during seminars and written summative feedback isgiven after the submission of formal written work and verbal presentations.


Learning Outcomes:

1. Knowledge & UnderstandingOn successful completion of this module you will be able to understand a) the key concepts and principlesof marketing; and b) how such concepts and principles are used to inform marketing practice in business.

2. Subject-Specific Skills

On successful completion of this module you will be able to a) understand how markets are segmented;and b) devise appropriate marketing activities to help position an organisation within a market.

3. Personal Transferable SkillsOn successful completion of this module you will be able to a) manage a project and work within a group;b) take responsibility for group work and time management; c) develop your understanding of thecommercial sector through collecting and analysing data; and d) develop your written (using appropriate ITmedia) and oral presentation skills.

Mode of Assessment:

1. Assessment Type Duration PercentageCoursework 50%

Group assignment of up to 5,000 words or equivalent


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Module Title: BUSINESS ECONOMICS

Module Code: MAN0---L

Principal Co-ordinator: Dr Liz HooperAdditional Tutor: Dr Jean-Marc Trouille




Module Credit: 20


Pre-requisite(s): NoneCo-requisite(s): None

Aims:To introduce you to key economic concepts, principles and policy instruments in the context of thebusiness environment.To enable you to become effective business managers by attaining an understanding of the micro andmacroeconomic environments of business.To understand and analyse business and economic problems in the UK, Europe and the global economy.To develop your economic understanding of the debates related to sustainable economic development.

Learning Teaching and Assessment Strategy:

Concepts, principles and theories will be explored in formal lectures, (1a and 1b) before being practisedand applied to business problems in student-led tutorials, (1a, 1b, 2a, 2b, 3a and 3b). Case studies andexamples from the European and global economy will illustrate arguments and provide appropriatecontexts for the application and exploration of principle economic ideas, (2a and 2b). Weekly tests, usingmultiple choice questions, will provide students with formative feedback on their ongoing attainment ofeconomic knowledge and understanding (1a and 1b). The assessment strategy is developmental,enabling students to practise specific academic skills and gain formative feedback from their tutorialleader. As bite sized exercises, the initial assessments are preparatory exercises for the final assessment.The assessment is assignment based enabling students to demonstrate their broad attainment of themodule learning outcomes through discussion of key concepts, analysis of economic argument and data;and the creation of structured and effective written communication (1a, 1b, 2a, 2b, 3a and 3b).


Learning Outcomes:

1. Knowledge & UnderstandingOn successful completion of this module you will be able to a) describe and analyse key economicconcepts and their relation to business; and b) analyse the components of the micro and macro-economicenvironment.

2. Subject-Specific SkillsOn successful completion of this module you will be able to a) analyse business problems and decisionmaking from an economic perspective; and b) identify and evaluate the economic features of businessproblems.


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MAN0---L People, Work and Organisations continued.../

2. Subject-Specific SkillsOn successful completion of this module you will be able to a) apply evidence-based arguments to peoplemanagement problems; and b) address ethical concerns with respect to the management of people andorganisations with respect to the perspectives studied.

3. Personal Transferable SkillsOn successful completion of this module you will be able to a) evaluate your own and others roles inorganisations; b) apply knowledge from perspectives studied to analyse facts and situations in order tosolve problems that relate to people, work and organisations; c) understand and apply some of theprinciples of effective team-working; and d) manage your own work and that of others in order to meet aspecified programme of tasks.

Mode of Assessment:

1. Assessment Type Duration Percentage

Coursework 70%Individual coursework of up to 5,000 words or equivalent

2. Assessment Type Duration PercentageCoursework 30%Group coursework of up to 5,000 words or equivalent

3 Assessment Type Duration PercentageCoursework 70%Supplementary: Individual coursework of up to 5,000 words or equivalent


Coursework 30%Supplementary: Individual coursework of up to 3,000 words or equivalent

Outline Syllabus:The syllabus will beorganized in six units each covering a different area of theory and practice;Organisational Behaviour (OB), Organisational Psychology (OP) Work Sociology (WS), EmployeeRelations (ER), Organisational Analysis (OA) and Human Resource Management (HRM) as they arerelevant to understanding people, work and organizations. Each area for study will consider theassumptions, approaches and implications of the subject area considered and will address specificintroductory content relevant to its discipline:

OB: learning; motivation and job satisfaction; groups and team working;

OP: individual differences; attitudes at work; personality; perception

WS: the nature of work; skills; Fordism ER: recognition, consultation and conflict; equality, diversity and equal opportunities

OA: organisational culture; organisational structures and design

HRM: resourcing, performance and developmentIn addition an extensive module introduction will be provided that explains the nature of the subject areasstudied and the approaches employed. Ethics in business and society and corporate social responsibilitywill also be developed in the introduction. A module summary will draw all these subject areas togetherand introduce you issues of management and leadership as ways of integrating the perspectives andissues addressed.The emphasis of units and areas of study will be tailored to take account of current issues and emergingtrends in organisations. Issues of ethical and sustainable approaches to people work and organizationsrelevant to the areas studied will be addressed through the module. Employability skills of self-management, team working, and problem solving will also be addressed as part of the modules studies.


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MAN0---L Operations and Information Systems Management continued.../


Learning Outcomes:

1. Knowledge & UnderstandingOn successful completion of this module you will be able to a) examine the concepts of operations andinformation systems management as applied in business today; b) critically evaluate the role of Operationsand Information Systems in product and service design and delivery; and c) clearly define the need forOperations and Information Systems in business to maintain competitive advantage in the marketplace.

2. Subject-Specific SkillsOn successful completion of this module you will be able to a) apply simple operational techniques inaddressing operational/management related problems in a structured manner; and b) evaluate multiple

sources of academic and professional information to comprehend fully the applicability of the subjectmatter (textbooks, journal articles, media slips, online resources, etc).

3. Personal Transferable SkillsOn successful completion of this module you will be able to a) enhance your interpretative and analyticalskills through tutorial sessions and formative and summative assessment; and b) develop team-workingand technical skills through student-led tutorial sessions and use of MCQs, the virtual learningenvironment and external links to relevant sources of supporting data.

Mode of Assessment:

1. Assessment Type Duration PercentageComputer-based assessment 50%

On-line multiple-choice assessment over an 8-week period

2. Assessment Type Duration PercentageCoursework 50%Individual assignment of up to 3,500 words or equivalent

3. Assessment Type Duration PercentageCoursework 50%Supplementary: Individual essay of up to 3,500 words or equivalent to replace online tests

4. Assessment Type Duration PercentageCoursework 50%Supplementary: Individual assignment of up to 3,500 words or equivalent

Outline Syllabus:Information Systems and Operations Management their place and purpose within a working environmentGeneral systems thinkingDesign an operational and information system perspectiveJob Design examining the role of the worker as a unit of resourceCapacity planning and control an operational and information system perspectiveQuality management systemsInterim Review and contextualisationQuality assurance systemsTechnology an operational and information system perspectiveDeveloping process technologyIS modellingNew trends and challenges in Operations Management and Information SystemsFinal Review and contextualisation.


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LEVEL ONE

Semester 2


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MAN0111M Quantitative Methods in Information Management continued.../

3. Assessment Type Duration PercentageExamination - closed book 2.00 hours 100%Supplementary: Computer assessed examination

Outline Syllabus:Descriptive Statistics: Presentation, Organisation and Analysis of Data.Concepts of Probability and Probability Distributions.The Normal Distribution and t Distribution.Confidence Intervals and Hypothesis Testing.Linear Regression.


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Module Title: INTRODUCTION TO ACCOUNTING AND FINANCE


Principal Co-ordinator: Mrs Sue Lane




Module Credit: 20




Aims:To provide a broad understanding of financial accounting and management accounting concepts andtechniques that are relevant in todays business environment.To promote awareness of issues relating to sustainable and responsible reporting and financing.

Learning Teaching and Assessment Strategy:Concepts explored in lectures with linked demonstration/tutorials and practised by use of computer tutorialpackages and regular quizzes. Practical skills developed by completion of tutorial assignments. Cognitiveand personal skills developed by completion of computer package, lessons and tests which assess theapplication of practical skills. Oral feedback and assistance given in plenary sessions and at optional

drop-in clinics. Feedback given on computer package and Blackboard quizzes.


Learning Outcomes:

1. Knowledge & UnderstandingOn successful completion of this module you will be able to a) understand the role of financial reportingand management accounting in organisations; and b) understand the key concepts and techniques used

in accounting and finance.2. Subject-Specific SkillsOn successful completion of this module you will be able to a) prepare and interpret financial statements,including understanding their limitations; b) understand the application of management accountinginformation in organisational decision-making processes; c) appreciate in broad terms the financialcorporate objectives of the organisation; and d) identify and understand the differences between the mainsources of finance.

3. Personal Transferable SkillsOn successful completion of this module you will be able to a) demonstrate numerical skills; b)demonstrate writing skills; c) demonstrate the ability to use computer packages; and d) demonstrate timemanagement skills.


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MAN1061L Introduction to Accounting and Finance continued.../

Mode of Assessment:

1. Assessment Type Duration PercentageCoursework 30%Classroom test/Computer-based test



Outline Syllabus:

The role of accounting and its development.The nature and significance of accounting information.Record keeping and data processing.Financial statements, performance and asset measurement.Accounting concepts and conventions, accounts of limited companies.Basic interpretation of accounts.Relevant costs, cost behaviour, break-even analysis, cost-profit-volume analysis, marginal costing.Full costing-overhead absorption and job costing.Introduction to budgeting and variance analysis.Financial corporate objectives, financial arithmetic.Sources of finance, functioning of stock markets.Investment appraisal.

Promote awareness of issues related to sustainable and responsible reporting and financing.


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Module Title: FOUNDATIONS OF MARKETING


Principal Co-ordinator: Mrs Helen Preece




Module Credit: 20




Aims:To provide the foundations for understanding the principles of marketing.To understand how such concepts apply to marketing practice in business.

Learning Teaching and Assessment Strategy:A weekly one hour lecture plus 23 seminars. Seminars will be largely student-led and activities will involvecase study analysis, activity based learning and small group presentations. Extensive use of videos,formative assessments and the virtual learning environment are used to help support your learning. Oralformative feedback will be given regularly by tutors during seminars and written summative feedback isgiven after the submission of formal written work and verbal presentations.


Learning Outcomes:

1. Knowledge & UnderstandingOn successful completion of this module you will be able to understand a) the key concepts and principlesof marketing; and b) how such concepts and principles are used to inform marketing practice in business.


On successful completion of this module you will be able to a) understand how markets are segmented;and b) devise appropriate marketing activities to help position an organisation within a market.

3. Personal Transferable SkillsOn successful completion of this module you will be able to a) manage a project and work within a group;b) take responsibility for group work and time management; c) develop your understanding of thecommercial sector through collecting and analysing data; and d) develop your written (using appropriate ITmedia) and oral presentation skills.

Mode of Assessment:

1. Assessment Type Duration PercentageCoursework 50%

Group assignment of up to 5,000 words or equivalent


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Module Title: BUSINESS ECONOMICS


Principal Co-ordinator: Dr Liz HooperAdditional Tutor: Dr Jean-Marc Trouille




Module Credit: 20



Aims:To introduce you to key economic concepts, principles and policy instruments in the context of thebusiness environment.To enable you to become effective business managers by attaining an understanding of the micro andmacroeconomic environments of business.To understand and analyse business and economic problems in the UK, Europe and the global economy.To develop your economic understanding of the debates related to sustainable economic development.


Concepts, principles and theories will be explored in formal lectures, before being practised and applied tobusiness problems in student-led tutorials. Case studies and examples from the European and globaleconomy will illustrate arguments and provide appropriate contexts for the application and exploration ofprincipal economic ideas. Weekly tests using multiple choice questions will provide you with formativefeedback on your ongoing attainment of economic knowledge and understanding. The assessmentstrategy is developmental, enabling you to practise specific academic skills and gain formative feedbackfrom your tutorial leader. As bite-size exercises, the initial assessments are preparatory exercises for thefinal assessment. The assessment is assignment-based enabling you to demonstrate your broadattainment of the module learning outcomes through discussion of key concepts, analysis of economicargument and data, and the creation of structured and effective written communication.

Study Hours:

Lectures: 24.00 Directed Study: 154.00Seminars/Tutorials: 22.00 Other: 0.00Laboratory/Practical: 0.00 Formal Exams: 0.00 Total: 200.00

Learning Outcomes:

1. Knowledge & UnderstandingOn successful completion of this module you will be able to demonstrate an understanding of a) keyeconomic concepts and their relation to business; and b) the micro and macro-economic environment.

2. Subject-Specific SkillsOn successful completion of this module you will be able to a) analyse problems and decision making inthe area of economics; and b) identify and evaluate the economic features of business problems.


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MAN0---L Business Economics continued.../

3. Personal Transferable SkillsOn successful completion of this module you will be able to a) demonstrate your skills of academicpractice including analytical thinking, problem investigation and effective academic writing; and b) useskills linked to employability effectively, including written communication, presentation, and numericalanalysis.

Mode of Assessment:

1. Assessment Type Duration PercentageCoursework 100Individual coursework comprising four components of up to a total of 5,000 words or equivalent

Supplementary Assessment:As original

Outline Syllabus:Consumer behaviour in markets.Producer behaviour in markets.Perfect competition and monopoly.Oligopoly and Strategy.Alternative theories of the firm.Economic issues related to boundaries of the firm.Government regulation of competition and business.Social costs and benefits (linked to sustainable development).The macroeconomic environment of business.

The role of government in managing the economy.Current economic models, government policy and economic stability.International trade and trading blocs.The balance of payments and exchange rates.


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Module Title: PEOPLE, WORK AND ORGANISATIONS


Principal Co-ordinator: Dr David Spicer

Teaching Period: Taught over semesters 1 and 2Academic Year: 2012/13Module Occurrence: AModule Credit: 20Level: 1 (Undergraduate)


Aims:To develop an understanding of some of the key factors that impact upon and influence human behaviourin organisations and the workplace and address ethical and corporate social responsibility issuesassociated with these factors whilst doing so.To develop an awareness of the assumptions and approaches which underpin the differing theoreticalperspectives employed for studying people in organisations and the workplace. Specifically, thedisciplines of Organisational Behaviour (OB), Organisational Psychology (OP), Work Sociology (WS),Employee Relations (ER), Organisational Analysis (OA) and Human Resource Management (HRM).To enable you to understand your own and others roles in organisations and the workplace moreeffectively.


Lectures will explore concepts and theories and will provide you with information to develop anunderstanding of factors influencing human behaviour in organisations and the workplace from theperspectives studied (LO 1a and 2a). Student-led seminars will provide opportunities to develop skills ofanalysis through case studies and videos, to practise skills in group exercises and role-plays, andundertake self-assessment using established instruments. Seminars will aid the development of skills ofanalysis and evaluation with respect to people issues in organisations, including ethical concerns (LO 1a,2a, 2b, 3a, 3b, 3c and 3d). Oral and informal feedback will be given as part of seminars. Directed studywill encourage you to extend the understanding of research and theory in the areas addressed, as well asits implications for people issues in organisations more generally (LO 1a, 1b, 2a, 3a and 3b). Assessmentis continuous and in the form of four individual assignments and two group assignments. This mix willaddress all the module learning outcomes and the assignments are separated to allow you structuredsummative feedback on different aspects of your learning throughout the module and will focus your

learning against the disciplines studied and nominated areas addressed in these.


Learning Outcomes:

1. Knowledge & UnderstandingOn successful completion of this module you will be able to a) demonstrate an understanding of the studyof people in work and organisations through the perspectives studied; and b) explain the assumptions andapproaches to study embodied by the perspectives on people, work and organisations studied.


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MAN0---L People, Work and Organisations continued.../

2. Subject-Specific SkillsOn successful completion of this module you will be able to a) apply evidence-based arguments to peoplemanagement problems; and b) address ethical concerns with respect to the management of people andorganisations with respect to the perspectives studied.

3. Personal Transferable SkillsOn successful completion of this module you will be able to a) evaluate your own and others roles inorganisations; b) apply knowledge from perspectives studied to analyse facts and situations in order tosolve problems that relate to people, work and organisations; c) understand and apply some of theprinciples of effective team-working; and d) manage your own work and that of others in order to meet aspecified programme of tasks.

Mode of Assessment:


Coursework 70%Individual coursework of up to 5,000 words or equivalent

2. Assessment Type Duration PercentageCoursework 30%Group coursework of up to 5,000 words or equivalent

3 Assessment Type Duration PercentageCoursework 70%Supplementary: Individual coursework of up to 5,000 words or equivalent


Coursework 30%Supplementary: Individual coursework of up to 3,000 words or equivalent

Outline Syllabus:The syllabus will beorganized in six units each covering a different area of theory and practice;Organisational Behaviour (OB), Organisational Psychology (OP) Work Sociology (WS), EmployeeRelations (ER), Organisational Analysis (OA) and Human Resource Management (HRM) as they arerelevant to understanding people, work and organizations. Each area for study will consider theassumptions, approaches and implications of the subject area considered and will address specificintroductory content relevant to its discipline:

OB: learning; motivation and job satisfaction; groups and team working;

OP: individual differences; attitudes at work; personality; perception

WS: the nature of work; skills; Fordism ER: recognition, consultation and conflict; equality, diversity and equal opportunities

OA: organisational culture; organisational structures and design

HRM: resourcing, performance and developmentIn addition an extensive module introduction will be provided that explains the nature of the subject areasstudied and the approaches employed. Ethics in business and society and corporate social responsibilitywill also be developed in the introduction. A module summary will draw all these subject areas togetherand introduce you to issues of management and leadership as ways of integrating the perspectives andissues addressed.The emphasis of units and areas of study will be tailored to take account of current issues and emergingtrends in organisations. Issues of ethical and sustainable approaches to people work and organizationsrelevant to the areas studied will be addressed through the module. Employability skills of self-management, team working, and problem solving will also be addressed as part of the modules studies.


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Module Title: OPERATIONS AND INFORMATION SYSTEMS MANAGEMENT


Principal Co-ordinator: Dr Liz Breen and Dr Zahid Hussain




Module Credit: 20



Aims:To present Operations Management and Information Systems in the context of their application tocontemporary operations, both manufacturing and services.To introduce you to key themes within Operations and Information Systems which you can identify withand enhance your understanding of the role played by information systems in the production ofmanufactured goods and service good production and delivery.

Learning Teaching and Assessment Strategy:Formal lectures; interactive tutorials, self-directed (tutor supported) learning; directed case studies usedin support of lectures.Feedback will be provided in the following formats:

Formative: discussion in small group tutorials via interaction with tutor, annotated feedback on

voluntary design challenge submissions, case study/exercise debriefs, and guidance on assessmentmarking scheme.

Summative: feedback on coursework element (individual assignment).


Learning Outcomes:


On successful completion of this module you will be able to a) broadly understand the role of OperationsManagement within organisations; b) understand the significance of Information Systems in organisations,their use and development within the operation; c) understand some of the issues which affect theprovision of a service or a manufacture of a product and the role of Information Systems in facilitating this;and d) gain insight into how operations management and information systems can support organisationsin rising to current and future business and sustainability challenges.

2. Subject-Specific SkillsOn successful completion of this module you will be able to gain a comprehension of the discipline ofInformation Systems and experience in the use of some simple operational techniques in such areas aswork study and quality and learn the value of addressing management problems in a structured manner.Such skills will be further developed in the tutorial sessions where you will be encouraged to work togetherto address management-based issues in the cases provided. You will also be required to do additional

reading for this module and will be asked to utilise library resources, electronic journals, etc to developyour research/analytical skills and knowledge base.


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MAN0---L Operations and Information Systems Management continued.../

3. Personal Transferable SkillsOn successful completion of this module you will be able to develop your a) interpretative and analyticalskills through the tutorial sessions and assessment; b) communication and listening competency as aresult of working in team/peer sessions; and c) IT skills through completion of the summative onlineassessment and navigation through the supporting virtual learning system.

Mode of Assessment:

1. Assessment Type Duration PercentageComputer-based assessment 50%Multiple-choice assessment over an 8-week period


3. Assessment Type Duration PercentageCoursework 50%Supplementary: Individual essay of up to 3,500 words or equivalent to replace online tests


Outline Syllabus:The topics taught across both semesters are as follows:Information Systems and Operations Management their place and purpose within a working environmentGeneral systems thinking

Design an operational and information system perspectiveJob Design examining the role of the worker as a unit of resourceCapacity planning and control an operational and information system perspectiveQuality management systemsInterim Review and contextualisationQuality assurance systemsTechnology an operational and information system perspectiveDeveloping process technologyIS modellingNew trends and challenges in Operations Management and Information SystemsFinal Review and contextualisation.


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LEVEL TWOSemester 1


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MAN2012L Employability and Enterprise Skills continued.../

3. Personal Transferable SkillsOn successful completion of this module you will be able to a) evaluate the impact of your behaviour onyourself and on others; b) respond appropriately to questions asked in the graduate selection process; c)present yourself - in writing and personally - to employers in a professional manner; d) make effectiveaction plans and manage resources effectively (intrapersonal skills); and e) communicate effectively withothers, both verbally and orally (interpersonal skills).

Mode of Assessment:

1. Assessment Type Duration PercentageCoursework 30%Competency-based Job Application Form of up to 1,500 words or equivalent


Coursework 70%Personal Development Plan of up to 2,500 words or equivalent


Outline Syllabus:Mod Intro and Personnel selection: What does it take to succeed?Job applications, Letter writing and CVsCareer Decision MakingSelf-awareness, Understanding your personal impact and PDP

Graduate Labour MarketAssessment CentresInterview TechniquePsychometric TestsThe In-Basket exerciseActive ListeningGiving Feedback to OthersAction Planning and Project ManagementCommercial AwarenessGetting the Most out of Work ExperienceProfessional Behaviour at WorkBuilding Relationships at Work

Being Enterprising Understanding BusinessHandling Emotion and ConflictLeadershipBeing CreativeTime Management.


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Module Title: ECONOMICS OF INDUSTRY


Principal Co-ordinator: Dr Abhijit SharmaAdditional Tutor: Dr Liz Hooper




Module Credit: 10


Pre-requisite(s): MAN0101M Business EconomicsCo-requisite(s): None

Aims:The objective of the module is to study and analyse strategy from the perspective of economics. Thecentral theme is that much can be learned by uncovering durable and rigorous principles that areapplicable to many different aspects of industrial economics. This approach will best enable you to makesense of complex and ambiguous strategic situations within the context of real life applications. Importantthemes include a consideration of industrial structural change, drivers of firm growth and socio-economicimpact which are closely linked to sustainable development-related objectives.


Concepts, principles and theories are explored in formal lectures, practised and applied to businessproblems in student-led tutorials. Cognitive and personal skills are developed in structured tutorialexercises, tackled by working in small groups supported by academic staff. Oral feedback is providedduring tutorials. Tutorials are scheduled every fortnight.


Learning Outcomes:

1. Knowledge & UnderstandingOn successful completion of this module you will be able to have a thorough understanding of theapplication of industrial economics. This module will assist you in acquiring specialised knowledge whichwould be of use for further study as well as aiding progress in your chosen career.

2. Subject-Specific SkillsOn successful completion of this module you will be able to possess a set of economic principles whichwill be applicable to many different strategic situations. This will enable you to make better sense ofcomplex and ambiguous strategic situations within the context of real life applications of the concepts ofindustrial economics.

3. Personal Transferable SkillsOn successful completion of this module you will be able to have analysis and reasoning, effectivepresentation, and decision making skills. Skills valuable in the workplace, including analytical andnumeracy skills, are an integral part of this course.


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MAN0201M Economics of Industry continued.../

Mode of Assessment:

1. Assessment Type Duration PercentageCoursework 30%Individual assignments of up to 1,500 words or equivalent OR presentations




Examination - closed book 1.50 hours 70%Supplementary

Outline Syllabus:Main areas covered:Introduction to industrial economics.Horizontal boundaries of the firm.Vertical boundaries of the firm.Diversification.Competition.Pricing.Entry and exit.

Positioning.Sustaining competitive advantage.Innovation.Industrial structural change.Drivers of firm growth and socio-economic impact of industrial change, which are linked to sustainabledevelopment.


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Module Title: FINANCIAL ACCOUNTING


Principal Co-ordinator: Dr Jing Li




Module Credit: 20


Pre-requisite(s): MAN1061L Introduction to Accounting and Finance


Aims:Following Introduction to Accounting and Finance, this module aims to develop further understanding ofexternal accounting reports, in particular their analysis, evaluation and the regulations and policiesgoverning their preparation. It introduces the idea of the social responsibility of corporatives and thosewho prepare financial statements and discusses the wider range of corporate stakeholders whose rightsand needs should be addressed with justice and fairness.

Learning Teaching and Assessment Strategy:Concepts explored in lectures, practised in tutorials and demonstrated through group presentation.Practical skills developed in group presentations, through working on the group assignment and through

plenary debates and role play. Cognitive and personal skills developed in open-ended problem solving,working in small groups supported by tutors. Oral feedback given in tutorials. Written assignment willassess the application of practical skills to the module's knowledge base.


Learning Outcomes:

1. Knowledge & UnderstandingOn successful completion of this module you will be able to be conversant with the form and significance

of external accounting reports, and the principal concepts and regulations underlying their preparation.

2. Subject-Specific SkillsOn successful completion of this module you will be able to prepare and interpret accounting reports andbe able to evaluate the usefulness of external accounting information

3. Personal Transferable SkillsOn successful completion of this module you will be able to refine your analytical, presentational, groupwork and time management skills

Mode of Assessment:

1. Assessment Type Duration PercentageCoursework 30%Group exercise and presentation of 5,000 words or equivalent.


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MAN2907L Financial Accounting continued.../



4. Assessment Type Duration PercentageExamination - closed book 2.00 hours 70%Supplementary

Outline Syllabus:Public accountability through published financial statements.Regulation of accounting disclosures through International Financial Reporting Standards.

Profit recognition and the growth of value-based measurement.Creative accounting and earnings management.Accounting for tangible non-current assets.Accounting treatment of goodwill and other intangible assets.Concepts of depreciation and asset impairment.Accounting for inventories and contract work in-progress.Fair value accounting and accounting for provisions.Accounting for equity - share capital; share premium; reserves.Accounting for cash flows.Accounting for investment/group accounting/consolidation.Interpretation of financial statements to assess operational performance and position of companies.


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Module Title: MARKETING MANAGEMENT AND STRATEGY


Principal Co-ordinator: Dr Fernando Fastoso and Dr Mei-Na Liao




Module Credit: 10


Pre-requisite(s): MAN1073L Foundations of Marketing or MAN0105M Introduction to Marketing


Aims:To enable you to understand the principles of marketing management, planning and strategy

Learning Teaching and Assessment Strategy:A series of lectures to provide inputs on concepts and theoretical frameworks, and tutorials where theapplication of the theory to the simulation is reviewed, by use of case studies. Groups will present theiranalysis of cases and receive oral feedback.

Study Hours:Lectures: 12.00 Directed Study: 81.00

Seminars/Tutorials: 6.00 Other: 0.00Laboratory/Practical: 0.00 Formal Exams: 1.00 Total: 100.00

Learning Outcomes:

1. Knowledge & UnderstandingOn successful completion of this module you will be able to be conversant with a full range of marketingmanagement and strategy frameworks.

2. Subject-Specific SkillsOn successful completion of this module you will be able to develop an ability to apply marketingmanagement and strategic concepts to a practical business situation, including the international context.

3. Personal Transferable SkillsOn successful completion of this module you will be able to refine your analytical, problem-solving,evaluative, creative and team working skills.

Mode of Assessment:

1. Assessment Type Duration PercentageCoursework 50%Group report of up to 3,000 words or equivalent

2. Assessment Type Duration PercentageExamination closed book 1.00 hours 50%


Coursework 50%Supplementary: Individual reflective assignment of up to 2,000 words or equivalent


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MAN0713M Marketing Management and Strategy continued/


Outline Syllabus:Marketing as a function; the marketing environment; marketing management process; marketing planningprocess; marketing strategy; segmentation, targeting and positioning; competitive strategy; strategyimplementation; managing customer relations; organising for marketing; product portfolio management;marketing mix; pricing strategy; distribution strategy; communications strategy; product management andstrategies; internal marketing; feedback/control; marketing budget; marketing frameworks; process andorientation; international aspects of marketing. Discussions on sustainable development.


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Module Title: CONSUMER BEHAVIOUR


Principal Co-ordinator: tba




Module Credit: 10


Pre-requisite(s): MAN1073L Foundations of Marketing OR MAN0105M Introduction to Marketing

Co-requisite(s): MAN0713M Marketing Management and Strategy

Aims:To create awareness and understanding of the influences on consumer behaviour and the process ofdecision making.To put these concepts into the context of marketing management.

Learning Teaching and Assessment Strategy:Lectures will be supplemented by project based tutorial assignments. Feedback will be given orally intutorials. Written feedback is given for both individual and group assignments.

Study Hours:


Learning Outcomes:

1. Knowledge & UnderstandingOn successful completion of this module you will be able to analyse and use influences on behaviour.Planning marketing activities in the context of understood behavioural processes and influences.

2. Subject-Specific SkillsOn successful completion of this module you will be able to evaluate of marketing activity in behaviouralframeworks.

3. Personal Transferable SkillsOn successful completion of this module you will be able to have skills in communication, group dynamics,and oral and written presentations.

Mode of Assessment:

1. Assessment Type Duration PercentageCoursework 50%Group assignment of up to 3,000 words or equivalent



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MAN0702M Consumer Behaviour continued/

3. Assessment Type Duration PercentageCoursework 50%Supplementary:Individual assignment of up to 2,000 words or equivalent


Outline Syllabus:The nature of Consumer Behaviour.Individual and environmental influences on the consumer.Information on behaviour.The process of decision making and consumption.

Attitude formation and change.Consumer Behaviour and marketing.Discussion on sustainable development.


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Module Title: ORGANISATIONAL DESIGN


Principal Co-ordinator: Mr Robert Finnigan




Module Credit: 10


Prerequisite(s): None


Aims:To develop an understanding of the nature of organisations in terms of their design and development.To develop an understanding of the conceptual foundations of organisational performance across a widerange of organisations.To develop an understanding of the design factors needed to achieve efficient and effective organisationalperformance.

Learning Teaching and Assessment Strategy:A weekly one-hour lecture plus 6 fortnightly seminars of one hour; the seminars will be predominantlystudent-led and activities will include case study analysis using Blackboard materials to support learning.


Learning Outcomes:

1. Knowledge & UnderstandingOn successful completion of this module you will be able to have knowledge of the concepts, theories andfindings with respect to the major areas of Organisational Design and an understanding of theirapplications.

2. Subject-Specific SkillsOn successful completion of this module you will be able to recognise examples of such concepts,theories and findings in real life situations and identify their implications, in addition to being able todescribe them in purely academic terms.

3. Personal Transferable SkillsOn successful completion of this module you will be able to a) present a coherent argument in writing ororally; b) judge between various forms of evidence and discuss the differences between them; and c) haveskills which will be useful in any situation involving change in organisations.

Mode of Assessment:


Coursework 50%Group assignment of up to 3,000 words or equivalent


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MAN0802M Psychology at Work continued../

Mode of Assessment:

1. Assessment Type Duration PercentagePresentation 30%Group presentation Assessment of 10 minutes duration

2. Assessment Type Duration PercentageExamination - closed book 1.50 hours 70%Essay style format


4. Assessment Type Duration PercentageExamination - closed book 1.50 hours 70%Supplementary: Essay style format

Outline Syllabus:A conceptual framework for selection.Predictors used in the selection process.The criterion problem and the measurement of work behaviour.Techniques and instruments used in appraising work behaviour.The uses of interviews and the skills of interviewing.Training and staff development.Other issues of contemporary relevance to the recruitment and development of staff.


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Module Title: RESOURCE PLANNING


Principal Co-ordinator: Professor Margaret Taylor




Module Credit: 10


Pre-requisite(s): MAN0110M Foundations of Production/Operations Management


Aims:To extend and further develop some of the themes and issues associated with operations planning, qualitymanagement & capacity management presented in Foundations of Production/Operations Management.To explore new concepts & techniques for the management of operations, including introductions toreliability, statistical process control, purchasing & materials management.

Learning Teaching and Assessment Strategy:Knowledge will be disseminated in lectures supported by interactive seminars. These are held in variousweeks as needed to support the lectures (6 in total). Skills will be taught and practised in the seminars.Oral feedback will be provided in seminar sessions.


Learning Outcomes:

1. Knowledge & UnderstandingOn successful completion of this module you will be able to have a) developed a more comprehensiveunderstanding of the operations management function; b) gained knowledge of specific concepts,techniques & tools for the management of operations; and c) be aware of the applicability of these in bothmanufacturing & service environments.

2. Subject-Specific SkillsOn successful completion of this module you will be able to have developed skills in the use of some ofthe techniques associated with decision support and decision making, including models & tools forstatistical process control, materials requirements planning (MRPI) and inventory management.

3. Personal Transferable SkillsOn successful completion of this module you will be able to have developed the use of interpretative,analytical and presentation skills in the individual and group study of relevant cases and examples. Youwill have improved your employability by the development of your skills in problem-solving and in theapplication of numeracy for the solution of practical problems in an Operations Management context.

Mode of Assessment:



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MAN0901M Resource Planning continued/


Outline Syllabus:Review of organisational design for operations.Tactical issues in capacity management.Classical models for inventory management.Material requirements planning (MRPI).Purchasing.Statistical process control.Introduction to reliability for operations management.Equipment and resource selection.Operations planning.


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LEVEL TWOSemester 2


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Module Title: ECONOMETRICS AND BUSINESS FORECASTING


Principal Co-ordinator: Dr Chengang Wang




Module Credit: 10


Pre-requisite(s): MAN0101M Business Economics

MAN0111M Quantitative Methods in Information ManagementCo-requisite(s): None

Aims:To develop analytical skills and a quantitative approach to decision-taking and prediction.You will explore the application of forecasting and econometric modelling procedures in the practice ofbusiness decision-taking and corporate (strategic) planning.

Learning Teaching and Assessment Strategy:Lectures will provide the theoretical skills required for building simple econometric models and estimatingstatistical data. These will be supplemented by practical work with some exercises on the computer usingSPSS software in tutorial sessions. Oral feedback will be given in tutorial sessions.


Learning Outcomes:

1. Knowledge & UnderstandingOn successful completion of this module you will be able to use economic modelling skills to for buildsimple econometric models.


On successful completion of this module you will be able to estimate regression models by using SPSSsoftware, interpret statistical output and evaluate the results obtained.

3. Personal Transferable SkillsOn successful completion of this module you will be able to undertake non-technical presentation ofmodels and results.

Mode of Assessment:




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MAN2908L Management Accounting continued.../

3. Personal Transferable SkillsOn successful completion of this module you will be able to develop a) analytical, calculation and reportwriting skills; b) problem-solving skills; c) group working skills; and d) presentation skills.

Mode of Assessment:



Outline Syllabus:Role of management accounting.Costing approaches: absorption costing; variable costing; activity-based costing and activity-basedmanagement. accounting information for decision-making: cost behaviour and relevant costs, cost-volume-profit analysis; pricing decisions.Accounting information for planning and control: budgeting and responsibility accounting; budgetarycontrol and behavioural aspects; standard costing and variance analysis; divisionalisation; transfer pricingand performance measurement.Modern developments in management accounting: limitations of traditional management accounting;strategic management accounting for competitive advantage; value chain.Management accounting and quality: accounting for just-in-time systems; customer profitability analysis

and balanced scorecard.Socially responsible accounting.Break-even and cost benefit issues surrounding environmentally supportive production.


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Module Title: CAPITAL MARKETS, INVESTMENT AND FINANCE


Principal Co-ordinator: Mr Andrew Coutts




Module Credit: 10


Pre-requisite(s): MAN0405M Financial Management


Aims:To develop and extend knowledge acquired in earlier financial courses.To provide an understanding of the workings of capital markets and the relationship between risk andreturn .To provide practical skills in the evaluation of corporate investment and financing decisions.

Learning Teaching and Assessment Strategy:Formal lectures on the theory and practice of the subject of the week and tutorials based on a set piece ofwork. Also case studies where you may be asked to work in small groups. Feedback is given in the formof solutions at tutorials/seminars/workshops.


Learning Outcomes:

1. Knowledge & UnderstandingOn successful completion of this module you will be able to have acquired a knowledge andunderstanding of Corporate Finance theory and the financial environment in which it operates.


On successful completion of this module you will be able to make quantified investment and financingdecisions and recognise the practical limitations of applying theoretical concepts.

3. Personal Transferable SkillsOn successful completion of this module you will be able to apply and implement theideas/theories/concepts covered to all aspects of financial decisions in a variety of business environments.

Mode of Assessment:

1. Assessment Type Duration PercentageCoursework 30%Group project of up to 2,500 words or equivalent



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MAN2909M Capital Markets, Investment and Finance continued/



Outline Syllabus:Principles of capital budgeting and investment appraisal: choosing the capital expenditure programmewhen resources are limitedRisk, return and the opportunity cost of capital: the link between risk and value; portfolio theory and therelationship between risk and return.Market efficiency and security pricing.

Managing the investment process: capital budgeting and the capital asset pricing model.Capital structure.


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MAN2910M Principles of Personal Finance continued/

3. Personal Transferable SkillsOn successful completion of this module you will be able to a) solve problems in the context of financialplanning; b) analyse, evaluate and apply relevant information from different sources; and c) work in ateam.

Mode of Assessment:




Outline Syllabus:The role and structure of financial services sector.The regulation of the financial services sector, including the roles/responsibilities of financial regulators(such as Financial Services Authority, Bank of England), government and the EU.Different types of investments.Time value for money.Concept of risk and return.

Net worth statements, cash flow statements.Budgets.Introduction to the personal financial planning process, including the role and skills of the financial planner.Financial services sector and consumers.Legal issues relating to financial planning, such as powers of attorney, property ownership, contract law,etc.Codes of ethics and professional standards within the financial services sector, including the role ofregulators such as the FSA and the profession.


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Module Title: INTEGRATED MARKETING COMMUNICATIONS


Principal Co-ordinator: Mr Martin Haley




Module Credit: 10


Pre-requisite(s): MAN0713M Marketing Management and Strategy


Aims:To understand the role and tools of integrated marketing communications within the marketing strategy,the characteristics of the varied communication tools, the issues affecting their selection and application,and the importance of integrating them through structured planning.

Learning Teaching and Assessment Strategy:A series of lectures to provide inputs on concepts and theoretical frameworks, supported by tutorials,group work and presentations. Oral feedback given during tutorials, written feedback of group work.

Study Hours:


Learning Outcomes:

1. Knowledge & UnderstandingOn successful completion of this module you will be able to be aware and understand the role andimportance of integrated marketing communications in contemporary commercial and consumer markets.

2. Subject-Specific SkillsOn successful completion of this module you will be able to have developed an integrated marketingcommunications strategy, recognising strengths and limitations of the various methods.

3. Personal Transferable SkillsOn successful completion of this module you will be able to have further developed presentation,analytical, creative and interpersonal skills.

Mode of Assessment:

1. Assessment Type Duration PercentageCoursework 50%Group assignment of up to 3,000 words or equivalent



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Module Title: EMPLOYEE RELATIONS


Principal Co-ordinator: Dr Jo McBride




Module Credit: 10




Aims:To stimulate a conceptual and critical understanding of employment relations based on institutional andsociological sources, aiming to balance an industrial relations and sociological approach.To provide you with an informed insight into the way employment relations are conceptualised andunderstood.To provide an understanding that is transferable and sensitive to international differences.To provide up-to-date debates on the changing nature of employment and its regulation.

Learning Teaching and Assessment Strategy:Knowledge disseminated in lectures supported by student-led seminars and case studies. The use of

cases and leading-edge academic materials will be central to the work done in seminars. The cases usedwill be drawn from academic debates and will be representative of the research being done in the relevantand leading academic centres of study.


Learning Outcomes:


On successful completion of this module you will be able to a) deal with complex issues within EmployeeRelations (ER) in an innovative and systematic manner; b) intervene in a range of discussions anddebates regarding the strategic changes in ER relating to industrial relations and sociological approaches;and c) be comfortable with explaining the major developments in employment and regulation.

2. Subject-Specific SkillsOn successful completion of this module you will be able to a) demonstrate self-direction and originality intackling and solving problems, acting autonomously in planning and implementing Employee Relations(ER) strategy; and b) independently assess key developments within the area of ER and evaluate themanner in which they have been studied through relevant methodologies.

3. Personal Transferable SkillsOn successful completion of this module you will be able to have a) acquired further information andawareness in an independent manner in the area of Employee Relations (ER); b) developed written andoral reports on the subject of ER to both specialist and non-specialist audiences; and c) used the mainsources of ER data and information.


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MAN0225M Employee Relations continued/

Mode of Assessment:



Outline Syllabus:Theories of employment relations.Control and cooperation at work.The regulation of work: (a) the State (b) bargaining.

Trade unions: history and change.Work and communities: spatial factors.Conflict at work.Flexibility and new regimes of work: contracts and surveillance.Labour markets and change: risk and fragmentation.Comparing regimes of employee relations.Internationalisation and changing work practices.


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MAN0226M Organisational Analysis continued/



Outline Syllabus:Indicative themes to be covered are:1. Cultural processes (a): cultures as systems of meaning and identity; organisational culture; counter-

and sub-cultures; contest and conflict in cultures; the management of culture; culture and ethics.2. Cultural processes (b): representations of organisations in film, television and other cultural media;

organisations as space/place; power in organisations.3. Linguistic processes: language as a creative/performative force; stories and narratives; metaphor

and images; discourse and meaning systems; language and management.

Where are the ethics in all this?


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Module Title: THE TRANSFORMATION OF WORK


Principal Co-ordinator: Dr Jo McBride




Module Credit: 10




Aims:To introduce and apply sociological theories and concepts for a critical understanding of employment andthe nature of work.To develop a critical understanding of the manner in which work has changed in terms of society and theorganisation.

Learning Teaching and Assessment Strategy:The module consists of 12 weekly one-hour lectures and 6 one-hour seminars. The seminars will bepredominantly student-led and activities will include case study analysis and small group presentations.


Learning Outcomes:

1. Knowledge & UnderstandingOn successful completion of this module you will be able to have knowledge of major sociological theoriesand concepts as related to work and the changes therein.

2. Subject-Specific SkillsOn successful completion of this module you will be able to recognise examples of sociological theories

and concepts in real life situations and identify their implications on the experience of work.

3. Personal Transferable SkillsOn successful completion of this module you will be able to a) present a coherent argument in writing ororally; and b) judge between various forms of evidence and critically discuss the difference aspects ofwork in organisational and social terms.

Mode of Assessment:




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MAN0228M The Transformation of Work continued/


Outline Syllabus:This is a topical course and subjects may change to reflect this but important topics include the following:Sociological approaches to work; Traditional work organisation; Class, occupation and identity; Newforms of work; Identity and work; Emotional labour; Hidden work; Surveillance; Gender and Masculinity;Race; Conflict and Misbehaviour.


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Module Title: MANAGEMENT OF SERVICE OPERATIONS


Principal Co-ordinator: Dr Liz Breen




Module Credit: 10


Pre-requisite(s): MAN0110M Foundations of Production/Operations Management


Aims:To improve the understanding of the characteristics of organisations (or parts of organisations) whichproduce services instead of goods.To understand the problems which arise because of the nature of services.To look at ways in which these problems may be dealt with.The sessions focus on issues which are of extreme importance in the service context and which are notnecessarily relevant in a manufacturing setting.All the above are taught within a framework that acknowledges corporate and social responsibility.


Teaching material is delivered via lectures, tutorials and Blackboard. Standard feedback based on lecturematerial is given to you in tutorial-led sessions supported by case-work. More customised feedback aboutlecture content/queries is available on demand as one-to-one sessions with the lecturer.


Learning Outcomes:

1. Knowledge & UnderstandingOn successful completion of this module you will be able to appreciate the role of services in industry and

gain an understanding of current theory and practice in this area, through the use of lecture material andapplication.

2. Subject-Specific SkillsOn successful completion of this module you will be able to have experienced the various approachesadopted to analysing and examining service environments. You will also be encouraged to manage yourlearning journey by additional reading and completion of voluntary essays, which are graded andaccompanied by detailed feedback on performance.

3. Personal Transferable SkillsOn successful completion of this module you will be able to have developed your a) interpretative andanalytical skills through the tutorial sessions and assessment; and b) communication and listeningcompetency as a result of working in team/peer sessions.


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MAN0902M Management of Service Operations continued/

Mode of Assessment:



Outline Syllabus:Introduction to the Management of Service Operations.Achieving customer satisfactionService technology.Service process design.

Service strategy.Service recovery.Revision.


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LEVEL THREE

Semester 1


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Module Title: GLOBAL BUSINESS ENVIRONMENT


Principal Co-ordinator: Dr Chengang Wang




Module Credit: 10




Aims:This module aims to provide a basis for understanding the international business environmental issuesand encourage an in-depth discussion of the relationship between International Business and other actorssuch as culture, national governments and international institutions in the context of changing globaleconomy.

Learning Teaching and Assessment Strategy:Knowledge is disseminated in lectures with tutorial support, in the form of case study, debate and tutor-ledone-to-one interactive sessions to discuss the progress of group work and address queries. Verbalfeedback is provided in tutorial sessions.


Learning Outcomes:

1. Knowledge & UnderstandingOn successful completion of this module you will be able to a) demonstrate an in-depth knowledge andunderstanding of the concepts, theories and frameworks within the international business environment;and b) demonstrate a broad knowledge and understanding of various factors that affect the conduct and

performance of multinational corporations.2. Subject-Specific SkillsOn successful completion of this module you will able to a) define international business environment andexplain how it differs from domestic business environment; b) select and apply appropriate concepts andtheories in the evaluation of international business environment in the context of changing globaleconomy; c) appreciate critically the relevant contemporary business environmental issues such asbusiness ethics, social responsibility, and fair trade in the global context; and d) demonstrate thedevelopment of the skills in assessing the impact of external environmental factors such as culture,financial and economic systems, entry barriers, and risks on the conduct and performance of multinationalcorporations.

3. Personal Transferable SkillsOn successf

Documents

12 Management Modules Booklet