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    2011 J.D. Power and Associates,The McGraw-Hill Companies, Inc.All Rights Reserved.

    TV, Online, and Mobile:How to Influence the Car Purchase

    Jody Stidham | Global Practice Director, Urban Science

    Dane Holewinski | Director of Marketing, Greystripe, a division of ValueClick

    Scot McLernon| Chief Revenue Officer, YuMe

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    2011 J.D. Power and Associates,The McGraw-Hill Companies, Inc.All Rights Reserved.

    Lead Insights

    Jody Stidham

    Global Practice Director

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    2011 J.D. Power and Associates,The McGraw-Hill Companies, Inc.All Rights Reserved.

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    2011 J.D. Power and Associates,The McGraw-Hill Companies, Inc.All Rights Reserved.

    Volume: Quantity vs. Quality?

    Close Rates: Brand vs. Dealer?

    Dealer Response: Beat the clock vs. Better response?

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    2011 J.D. Power and Associates,The McGraw-Hill Companies, Inc.All Rights Reserved.

    Lead volume is increasing

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    2011UrbanScience

    20.5% Increase

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    2011 J.D. Power and Associates,The McGraw-Hill Companies, Inc.All Rights Reserved.

    A positive correlation: retail sales and lead volume

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    2011UrbanScience

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    2011 J.D. Power and Associates,The McGraw-Hill Companies, Inc.All Rights Reserved.

    What is a good BRAND close rate?

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    2011UrbanScience

    Thereisstillroomforimprovement.

    11.8% Average

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    2011 J.D. Power and Associates,The McGraw-Hill Companies, Inc.All Rights Reserved.

    What is a good DEALER close rate?

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    2011UrbanScience

    Improving

    13dealers

    to

    the

    average

    results

    in

    33%

    more

    sales!

    National Average = 5.5%

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    2011 J.D. Power and Associates,The McGraw-Hill Companies, Inc.All Rights Reserved.

    Dealer Close Rate Effectiveness

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    2011UrbanScience

    AfairwaytobenchmarkDealers.

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    2011 J.D. Power and Associates,The McGraw-Hill Companies, Inc.All Rights Reserved.

    Dealers are improving lead response

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    2011UrbanScience

    ResponseRate

    Respo

    nseTime

    +20%

    2hours

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    2011 J.D. Power and Associates,The McGraw-Hill Companies, Inc.All Rights Reserved.

    How are dealers responding to leads?

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    2011UrbanScience

    Phoneisbecomingpopularagain!

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    2011 J.D. Power and Associates,The McGraw-Hill Companies, Inc.All Rights Reserved.

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    Lead scoring improves Dealer close rates

    2011UrbanScience

    4%

    24%% Change

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    2011 J.D. Power and Associates,The McGraw-Hill Companies, Inc.All Rights Reserved.

    Volume: Quantity vs. Quality?

    Close Rates: Brand vs. Dealer?

    Dealer Response: Beat the clock vs. Better response?

    13

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    2011 J.D. Power and Associates,The McGraw-Hill Companies, Inc.All Rights Reserved.14

    Lead Insights

    Jody Stidham

    [email protected]

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    2011 J.D. Power and Associates,The McGraw-Hill Companies, Inc.All Rights Reserved.

    Greystripe Auto Insights Report

    Dane Holewinski

    Director of MarketingGreystripe

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    2011 J.D. Power and Associates,The McGraw-Hill Companies, Inc.All Rights Reserved.

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    Did You Know?

    5-7 Millionnew cars will be purchased by

    US iPhone and Androidusers in 2011

    5-7 Millionnew cars will be purchased by

    US iPhone and Androidusers in 2011

    78%of these will use their

    iPhone or Android in theauto purchase process

    78%of these will use their

    iPhone or Android in theauto purchase process

    Source: eMarketer & Greystripe Auto Insights Report

    http://www.greystripe.com/wp-content/uploads/2011/09/Greystripe-AIR-0411-MobileAuto.pdfhttp://www.greystripe.com/wp-content/uploads/2011/09/Greystripe-AIR-0411-MobileAuto.pdf
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    2011 J.D. Power and Associates,The McGraw-Hill Companies, Inc.All Rights Reserved.

    Agenda

    About Greystripe

    Research Methodology

    Research Results

    Mobile Auto Case Studies

    17

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    2011 J.D. Power and Associates,The McGraw-Hill Companies, Inc.All Rights Reserved.

    Who is Greystripe?

    18

    GREYSTRIPE AUTOMOTIVE CLIENTS

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    2011 J.D. Power and Associates,The McGraw-Hill Companies, Inc.All Rights Reserved.

    Research Methodology

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    During Q4 2010 & Q1 2011Greystripe surveyed

    851 U.S. iPhone andAndroid users

    recruited through mobile ads inGreystripes network

    During Q4 2010 & Q1 2011Greystripe surveyed

    851 U.S. iPhone andAndroid users

    recruited through mobile ads inGreystripes network

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    2011 J.D. Power and Associates,The McGraw-Hill Companies, Inc.All Rights Reserved.

    Research Results

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    Roughly half (5-7 million) of the 12-

    13 million new cars sold in 2011will be purchased by iPhone and

    Android users

    Roughly half (5-7 million) of the 12-

    13 million new cars sold in 2011will be purchased by iPhone and

    Android users

    iPhone and Android users are3 times more likely to buy a new

    car this year than the US adultpopulation

    iPhone and Android users are3 times more likely to buy a new

    car this year than the US adultpopulation

    Source: Greystripe Auto Insights Report, US Census Bureau & MarketingForecast.com

    http://www.greystripe.com/wp-content/uploads/2011/09/Greystripe-AIR-0411-MobileAuto.pdfhttp://www.census.gov/compendia/statab/cats/population.htmlhttp://www.marketingforecast.com/archives/10337http://www.marketingforecast.com/archives/10337http://www.census.gov/compendia/statab/cats/population.htmlhttp://www.greystripe.com/wp-content/uploads/2011/09/Greystripe-AIR-0411-MobileAuto.pdf
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    2011 J.D. Power and Associates,The McGraw-Hill Companies, Inc.All Rights Reserved.

    Research Results

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    Source: Greystripe Auto Insights Report

    Mobile is a critical part of the auto buying processfor the majority of iPhone and Android users

    What role will mobile have in your car purchase? (select all that apply)

    http://www.greystripe.com/wp-content/uploads/2011/09/Greystripe-AIR-0411-MobileAuto.pdfhttp://www.greystripe.com/wp-content/uploads/2011/09/Greystripe-AIR-0411-MobileAuto.pdf
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    2011 J.D. Power and Associates,The McGraw-Hill Companies, Inc.All Rights Reserved.

    Research Results

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    Most buyers are open to both American and foreign brands

    What kind of car are you considering buying?

    Source: Greystripe Auto Insights Report

    C St d

    http://www.greystripe.com/wp-content/uploads/2011/09/Greystripe-AIR-0411-MobileAuto.pdfhttp://www.greystripe.com/wp-content/uploads/2011/09/Greystripe-AIR-0411-MobileAuto.pdf
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    2011 J.D. Power and Associates,The McGraw-Hill Companies, Inc.All Rights Reserved.

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    Campaign Objective:

    Increase awareness and purchase

    intent for the Buick LaCrosse

    Campaign Highlights:

    Average interaction time of 2 minutes

    42 seconds for those who engagedwith the ad

    3.9% CTR

    21% lift in brand awareness

    33% lift in purchase intent 29% lift in likelihood to recommend

    Case StudyBuick LaCrosseBuick LaCrosse comScore Case Study

    Source: comScore

    Case Study

    http://www.greystripe.com/wp-content/uploads/2010/11/GreystripeCS-Buick-Final.pdfhttp://www.greystripe.com/wp-content/uploads/2010/11/GreystripeCS-Buick-Final.pdf
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    2011 J.D. Power and Associates,The McGraw-Hill Companies, Inc.All Rights Reserved.

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    Campaign Objective:

    Increase awareness and purchase

    intent for Kia Soul

    Campaign Highlights:

    23.3% interaction rate

    107% lift in brand awareness

    150% lift in purchase intent

    120% lift likelihood to recommend

    Case StudyKia SoulKia Soul comScore Case Study

    Source: comScore

    http://www.greystripe.com/wp-content/uploads/2010/03/GreystripeCS-AutoManufacturer.pdfhttp://www.greystripe.com/wp-content/uploads/2010/03/GreystripeCS-AutoManufacturer.pdf
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    2011 J.D. Power and Associates,The McGraw-Hill Companies, Inc.All Rights Reserved.

    Key Takeaways

    Mobile Marketing is no longer optional

    iPhone & Android dominate 50+% of new cars to be purchased by iPhone &Android usersand GROWING fast!

    Auto buyers use mobile throughout the purchaseprocess

    Mobile advertising has been proven to drive valuefor auto brands

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    2011 J.D. Power and Associates,The McGraw-Hill Companies, Inc.All Rights Reserved.

    Thank you

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    For full report:

    www.greystripe.com/aboutgreystripe/reports/

    For case studies:

    www.greystripe.com/advertisers/advertisercasestudies/

    http://www.greystripe.com/aboutgreystripe/reports/http://www.greystripe.com/advertisers/advertisercasestudies/http://www.greystripe.com/advertisers/advertisercasestudies/http://www.greystripe.com/aboutgreystripe/reports/
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    Case Study

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    2011 J.D. Power and Associates,The McGraw-Hill Companies, Inc.All Rights Reserved.

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    Campaign Objective:

    Increase awareness and purchase

    intent for Kia Soul

    Campaign Highlights:

    23.3% of users interacted with the

    Immersion ad 3.2% CTR for the Flash ad

    2.6% CTR for the Static ads

    107% lift in brand awareness

    150% lift in purchase intent 120% lift likelihood to recommend

    Case StudyKia SoulKia Soul comScore Case Study

    Source: comScore

    Case Study

    http://www.greystripe.com/wp-content/uploads/2010/03/GreystripeCS-AutoManufacturer.pdfhttp://www.greystripe.com/wp-content/uploads/2010/03/GreystripeCS-AutoManufacturer.pdf
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    2011 J.D. Power and Associates,The McGraw-Hill Companies, Inc.All Rights Reserved.

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    Campaign Objective:

    Increase awareness and purchase

    intent for the Buick LaCrosse

    Campaign Highlights:

    Average interaction time of 2 minutes

    42 seconds for those who engagedwith the ad

    3.9% CTR

    21% lift in brand awareness

    33% lift in purchase intent

    29% lift in likelihood to recommend

    Case StudyBuick LaCrosseBuick LaCrosse comScore Case Study

    Source: comScore

    http://www.greystripe.com/wp-content/uploads/2010/11/GreystripeCS-Buick-Final.pdfhttp://www.greystripe.com/wp-content/uploads/2010/11/GreystripeCS-Buick-Final.pdf
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    2011 J.D. Power and Associates,The McGraw-Hill Companies, Inc.All Rights Reserved.

    Advertising Attention In the Wild

    Scot McLernon

    Chief Revenue OfficerYuMe

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    2011 J.D. Power and Associates,The McGraw-Hill Companies, Inc.All Rights Reserved.

    Content present on multiple media extends reach

    W18-54 Total Reach TV + Online = 59.6 MM

    Exclusive online reach: 1.7MM

    14.9 MMInternet

    57.9 MMTV

    B d ll i ith t b th TV

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    2011 J.D. Power and Associates,The McGraw-Hill Companies, Inc.All Rights Reserved.

    Brand recall scores increase with exposure to both a TVad and online ad

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    Source: Nielsen 06.12.10 07.11.10, A18+. Exposure based on 30-day window.

    Brand Recall by Type of Ad Exposure

    62%TV Ad Only

    82%TV Ad + Online Ad

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    2011 J.D. Power and Associates,The McGraw-Hill Companies, Inc.All Rights Reserved.

    2011 YuMe. All rights reserved

    Finding #1:

    Online video content gets +8.5% more attention

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    2011 YuMe. All rights reserved

    Finding #2:TV has 3x drop in attention from content to ad

    Fi di 3

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    2011 YuMe. All rights reserved

    Finding #3:

    Online video ads +18.3% more attention than TV 63% of TV impressions were ignored.

    DVR fast forwarding is estimated to lead to 2% ad skipping

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    2011 YuMe. All rights reserved

    Finding #4: Online ads have 1.8x

    the aided recall and 1.5x the unaided recall

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    Thank You!

    Scot McLernon

    CRO, YuMe

    [email protected]

    Download the Whitepaper: http://bit.ly/yume_ipg

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    mailto:[email protected]:[email protected]