101027 general propositions website version

Unlocking Solutions for Breakthrough Performance

October 2010

http://mindforbusiness.com 2

Mind for Business

– helps companies get the most out of their people

– helps people get the most out of themselves

– informed by some of the latest thinking about how we use our minds best


Our ServicesThis can mean

• learning new skills• increasing self awareness • managing oneself better • overcoming limiting

behaviours • developing resilience • managing change

effectively • communicating better

We do this through

• individual coaching• leadership and

management development programmes

• training in a wide range of “soft skills”

• courses in NLP (neurolinguistic programming)


Approach• We will work with you to

– analyse business needs– design a tailored programme to meet your requirements– deliver training and equip your people so you can run the

programme yourselves– evaluate its impact and ensure effective learning is ongoing


Individual Coaching• Essential support for many

senior executives• Often individuals want to

change but don’t know how• Appropriate for anyone

seeking to enhance their leadership skills– raises self awareness– releases potential– builds capability


Programmes to Improve Critical Skills

• Career Planning• Coaching• Commercial Sense• Communications• Consultancy• Creativity• Customer Care• Influencing

• Leadership• Motivation• NLP• Relationships• Self Confidence• Selling• Training• Writing


Career Planning• In intense competition for jobs and promotion,

winners are those with a clear understanding of themselves, their goals and the personal investment needed to achieve them

• Delegates take away– understanding of the personal values that drive

them & are key to job satisfaction– greater awareness of their strengths & skills– a clear vision of their ideal career path– a documented plan for self development


Coaching Skills• Coaching is a management style which allows

people to develop their full potential. It facilitates individuals to find the resources they need to manage the challenges they face

• Delegates learn– the difference between mentoring, training and

coaching– the benefits of a coaching management style– when coaching is appropriate– how to demonstrate key coaching behaviours


Commercial Sense• A greater focus on costs in organisations means

many professionals without the requisite experience are asked to manage their departments as businesses

• Delegates learn– how to cost activities and prioritise– how to build a business case & defend

investments– how to communicate on financial matters– key principles of negotiations


Effective Communications• The most successful executives are able to

communicate effectively with all different types of people, and know that the packaging of the message is as important as the message itself

• Delegates learn– how to get their message across successfully

in different business contexts– how to engage an audience in a compelling

manner– how to read someone’s communications

preferences and adapt accordingly


Consultancy Skills• This programme equips not only consultants but any

who are required to perform a consultancy role, e.g. in internal problem-solving and B2B sales

• Delegates learn– a range of consultancy models and tools for

analysis– the principles of managing a client engagement– how to create a proposal and sell it in– key report-writing techniques– skills for establishing and maintaining effective

relationships at all levels


Creativity Workshops• Occasionally we all get stuck and need fresh

insights to move forward. These workshops offers “non creatives” a raft of techniques for generating new perspectives

• Delegates– gain an understanding of the creative process– identify blocks to creative thinking – explore some blockbusting techniques– apply a range of effective methods for

problem-solving


Customer Care• Organisations which remain successful are those

which continue to invest in a high level of customer care. Treating internal customers well is just as important for high levels of organisational effectiveness.

• Delegates learn how to– create and maintain a favourable impression– handle complaints in a manner which satisfies– get difficult messages across effectively while

retaining goodwill– manage stress and build personal resilience


Influencing Skills• Being able to influence others successfully is one

of the most highly-rated skills in business today, needed for winning new clients, getting colleagues on board and leading teams successfully

• Delegates learn how to– establish and maintain rapport successfully

with different types of people – identify motivational drivers– create an influencing plan and structure critical

conversations– increase personal impact and charisma


Developing Leaders• A programme for new and emerging managers to

understand the dynamics of leading others• Delegates learn how to

– increase their self awareness of strengths & limitations

– identify & adapt their natural leadership style– set goals that are stretching & achievable and

move positively towards them– manage motivation & help others embrace

change– stay true to their values


Managing Motivation• Motivation may be even more important than ability in

job performance and is needed for staying power through tough challenges. It is infectious, impacting relationships with customers as well as colleagues

• Delegates learn– flexibility in choosing how they respond to events– practical tools for managing their state of mind– the power of positive visualisation– how to keep their energy levels high


Neurolinguistic Programming• NLP is a personal development methodology

employed by coaches, communicators and trainers working at the leading edge

• Delegates acquire a new “toolkit” for– increasing personal effectiveness– establishing & maintaining successful relationships– making communications effective– enhancing analysis and decision making

processes• Certified to Diploma, Practitioner & Master Practitioner

level by International NLP Trainers Association


Effective Relationships• Knowing how to maintain good relationships is

essential for a range of business activities ranging from leadership through sales and customer care

• Delegates gain– greater understanding of what makes people “tick”– increased ability to “read” other people – insight into challenging relationships– increased self awareness and “emotional

intelligence”– new skills for establishing & maintaining effective

relationships with a wide range of different people


Building Self Confidence• Assertiveness and self-confidence are key to

effective leadership and yet low self-esteem can be a common problem. This workshop provides a practical range of tools for achieving greater personal effectiveness at work

• Delegates – discover their own preferred behavioural styles– understand assertiveness and how to exercise it

in difficult situations– become better equipped to secure fair outcomes

for themselves– discover how to exercise greater personal impact

and effectiveness within their organisations


Sales Skills for Life• Selling is a valuable career skill whether we work in a

sales function or not – the same principles apply when we sell ourselves to our bosses and colleagues as well as our clients

• Delegates learn how to– prospect for profitable customers– harvest low-hanging fruit– conduct the sales conversation– present a product or service– manage customer concerns– close the deal– maximise the customer lifecycle


Terrific Training• Many training experiences can be dreary and have

little impact. This workshop reveals the secrets of creating events which are interesting and relevant so that learning is long-lasting

• Delegates learn how to – plan, prepare and design training sessions– deliver training that is interactive and enjoyable– deliver with confident “platform skills”– manage difficult situations successfully– evaluate the effectiveness of the training

undertaken


Business Writing• Increased remote working means we depend upon

written communications more than ever. However our inboxes are clogged up with ineffective emails and long-winded reports

• Delegates learn how to – structure writing so it is digested easily and quickly– present information convincingly– manage email efficiently– improve their English writing style– identify & respond to others people’s

communications preferences


Our Programmes• interactive, facilitative, fun!• meet the rigours of corporate requirements and

apply best practice for personal development


Sample Clients• We work under the name

Mind for Business and as a partner to other consulting and training companies

• Projects have been delivered to – leading financial services

providers such as Aviva, Barclays & HSBC in the UK and abroad

– major players in the airline industry

– a range of blue-chip UK companies across different industries

– one of the UK’s leading business schools


Jennifer Fitzgerald• Over 20 years in senior

line management positions in leading international companies

• Extensive international experience

• MBA• Accredited NLP Trainer &

Coach Trainer• Trained in psychotherapy• Joined by Associates with

specialist expertise


Management Consultant, Accenture India

“Jennifer is a very personable and motivating coach and one of the best I have come across. The best aspect

of her coaching is the way she engages a multicultural diverse audience. She is one of the few international coaches who really

understands Indian culture well and masters in delivering courses in an

enjoyable manner. I have no hesitation in recommending Jennifer

and Mind for Business”

TestimonialsHead of Training at a start-up

bank

“I am really pleased with how everything has gone … I feel that with your mentoring and

guidance we will achieve some great things”

Ellen Gifford, Managing Director, The Learning Path

“Jennifer is a pleasure to work with, she is well liked by

both students and trainers. She is warm and sincere, knows her stuff, has great

integrity and flexibility”

A Change Executive of a leading financial services company at the close of a NLP Diploma course

Director, Food Integrity Consulting

“I thought the best aspects of the course were Jennifer’s enormous knowledge and professionalism,

the experiential aspect and discussion led by Jennifer, and her flexibility and adaptability”

Annual summaries of evaluations of Mind for Business’ NLP

training courses are kept by the International NLP Trainers

Association and are available upon request

MBA student, Cranfield School of Management“I just wanted to say that I

thoroughly enjoyed the course, learnt a huge amount and really hope that there is an opportunity for us to take a further course in

NLP with you!”

http://mindforbusiness.com

Mind for Business LtdThe House

Harborough RoadBrixworth

Northants NN6 9BXUK

Tel: +44 (0) 1604 881581Registered in England no. 05190088

Documents

101027 general propositions website version