1 Pacific Area April 2, 2015 James Nemec Vice President,
Consumer & Industry Affairs Mailing Industry Focus Group
Meeting
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National Postal Forum Pacific Area Focus Group Meeting Tuesday,
April 2, 2015
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2014 NPF CUSTOMERFEEDBACK 3 WHY DID MAILERS ATTEND?
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2015 program features elements requested by attendees. The
following highlights 2014 feedback: 2014 PROGRAM SURVEY INFORMATION
EVENTS RESULTS Pre-Forum Charity DayVery well-received. Will
continue in 2015. Tuesday General SessionAttendees appreciate
hearing from USPS executives. Recommend reinstating. Wednesday
Luncheon Speaker Wednesday lunch format successful. Confirmed
motivational guest speaker for 2015 is Alison Levine, Team Captain
of first American Women's Everest Expedition Solutions TheaterGood
feedback and will be back for 2015 Customer Awards
CeremonyCustomers missed recognition. Reinstating for 2015 4
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2015 PROGRAM 2015 NPF Program DAYEVENT SundayNational Meeting
of Area Focus Groups PCC Opening Session Full Day of Workshops
Officer led Sessions NPF Welcome and Areas Reception 5
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DAYEVENT MondayOpening Keynote Session Exhibit Hall Opens First
Day Of Issue Stamp Dedication Peer to Peer Roundtables Full Day of
Workshops Customer Awards Ceremony Officer led Executive Sessions
and AVP customer meetings Partner Receptions after 5PM BACK 2015
NPF Program 6 NEW
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DAYEVENT TuesdayTechnology Tuesday General Session Full Day of
Workshops Officer-led Sessions and AVP customer meetings
Peer-to-Peer Roundtables Exhibitor Reception MTAC Special 50 th
Anniversary Reception (By Invitation Only) NEW 2015 NPF Program
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DAYEVENT WednesdayExclusive Exhibit Hall AVP Customer Meetings
Emerging Business Symposium Full Day of Workshops NPF Partnership
Recognition Luncheon w/ guest Motivational Speaker Alison Levine
MTAC Abbreviated Quarterly Meeting (MTAC members only) NPF Closing
Event NEW 2015 NPF Program 8
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NPF 2015 Workshop Tracks 9 Mail Center Operations
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NPF 2015 Certifications Executive Mail Center Manager (EMCM)
First-time offered at NPF! Comprehensive training program designed
to develop Mail Center Management skills Pre-registration required
A $170 EMCM final exam fee applies Mailpiece Design Professional
(MDP) Back by Popular Demand! Pre-registration required A $90 MDP
final exam fee applies 10
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NPF 2015 Consultation Center New This Year Bring your
mailpieces to a pre-scheduled personal appointment with the MDAs
onsite Other favorites will be back Address Management Product
Visibility / IMpB Pricing & Classification Service Center Mail
Acceptance, and many more 11
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NPF 2015 Other Information HOTELS Hilton Anaheim - $235 per
night Anaheim Marriott - $235 per night Sheraton Park - $233 per
night Go to NPF.org to register 12
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NPF 2015 Other Information POINTS OF CONTACT Debbie (Branagan)
Goldman Manager, Customer Outreach 202-268-7738
[email protected] Paula McCollum NPF Program Manager
(615) 337-9515 [email protected] Margaret Pepe (518)
605-1498 [email protected] 13