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General Education General Education OfficeOffice

ILA2401ILA2401English for the English for the Hotel BusinessHotel Business

Unit 10: Unit 10: Events/ConferenceEvents/Conference

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ObjectivesObjectivesThe objectives of this unit are….

1. Language Focus: Facilities Management and Planning

2. Vocabulary Focus: Events Facilities and Management

The purpose of this unit is to develop competence with using events terminology, principles and planning activities.

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ObjectivesObjectivesBy the end of this unit you will be able to:

1Describe the MICE industry and it’s relation to the hotel business

2Describe conferences and AV equipment requirements

3Plan appropriate seating arrangements

4Talk about accommodation contents and facilities

5Describe size and dimensions

6Understand written and schematic plan seminar requirements

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MICEMICE

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http://www.tceb.or.th/

ncentives

eetings

onventions (conference)

xhibitions

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MICE StatisticsMICE Statistics

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Facilities Planning & BudgetingFacilities Planning & Budgeting

budget

location/facilities

hotel accommodations hire more staff

food service

invite

date

start timefinish time

theme/concept

equipment

Good Planning is essential for effective events

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ConferencesConferencesWhat exactly is a conference?

A conference is an assembly of individuals or groups to meet and discuss changes or ideas important to their field of study or business.

But what is the purpose of a conference?

The purpose of a conference is the presenting of new information about a specific topic, and then giving the audience an opportunity to reflect

on the information and present new questions for discussion.

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Event EquipmentEvent EquipmentDo you know the names of the equipment below used for events?

Together, these items are called a “PA System”.

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AV - Technology AV - Technology DevelopmentsDevelopments

Interactive Boards

http://youtu.be/dVHP7Nhsn4E

Hologram?

Visualizers

Short Throw Projectors

LED Walls

LED Curtains

Presenter Controllers

http://youtu.be/Zf_eXDPElh0

3D LED Cube

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Facilities Planning & BudgetingFacilities Planning & Budgeting

Boardroom Classroom TheatreCircle Cluster/Cabaret U-Shape

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Event Seating Event Seating ArrangementsArrangements

Which arrangements would be more suitable for the following events:

1. Lecture 3. Presentation (e.g., Powerpoint)

2. Product Launch 4. Workshop/seminar

5. Board meeting 6. Wedding banquet

7. Press conference 8. Signing ceremony

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Listen to a conversation betweenthe Conference and Banqueting Manager of the Grosvenor House Hotel in London and the Conference Co-ordinator of the ETOA.

They are discussing the Albermarle Suite.

As you listen, label the names of the rooms and complete the information about size and equipment.

Facilities Planning & BudgetingFacilities Planning & Budgeting

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Look at these ways of talking about the contents of a room:a) It’s got….. ( a flip chart and a video)b)It contains…..c)It’s equipped with …..d)We can provide….e)There are…f)It’s set out ….. (in boardroom-style)g)It’s arranged …..

Describing contentsDescribing contents

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Look at these ways of talking about size, shape and dimension:A It’s 6 metres wide and 12 metres long.

It’s 6 metres by 12 metres.It measures 6 metres by 12 metres.

B It’s square/rectangular/round.It’s L-ShapedIt’s shaped like an H

C It has a seating capacity of sixty.It can take up to sixty people.It can seat up to sixty people.

Describing size and dimensionDescribing size and dimension

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Describing Conference Facilities - MatchingDescribing Conference Facilities - MatchingMatch the start of sentences (1-10) to the information (a – i)

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i(a)b(f)c(h)g(e)f(b)ha(i)e(g)h(c) d

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You have a plan of the Chesterfield/Spencer Suite where you and your partner are holding a conference. You have the dimensions, the seating style, and the equipment available in each room. Your partner has an outline plan with none of this information and will ask you questions to obtain it.

Use the sheets provided to give/ask correct information.

Speaking – Discussing Conference VenuesSpeaking – Discussing Conference Venues

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Room OrganisationRoom OrganisationMaking effective use of available space is essential.Instructions for room organisation may be in written form or shown as a plan.

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Room OrganisationRoom OrganisationMaking effective use of available space is essential.Instructions for room organisation may be in written form or shown as a plan.

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Room OrganisationRoom OrganisationExerciseYou are employed as an Assistant Events Coordinator for a hotel. Using the information provided, answer the questions from Tasks 1 to 3 on the hand out.

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SummarySummaryDuring this lesson you have learned how to:

1 Describe the MICE industry and it’s relation to the hotel business

2 Describe conferences and AV equipment requirements

3 Plan appropriate seating arrangements

4 Talk about accommodation contents and facilities

5 Describe size and dimensions

6 Understand written and schematic plan seminar requirements