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1
3 Critical Skills
For Business Success
PCBN
Pacific Coast Business Networking
November 11, 2015
3 CRITICAL SKILLSEmotional Intelligence
Business Fundamentals
Self-Generated Motivation
1.- Emotional Intelligence
The capacity to be aware of, control, and express your emotions, and to handle interpersonal relationships.
The ability to identify, use, understand, and manage emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges, and defuse conflict.
1.- Emotional Intelligence
As a small business, you must:
Be willing to take risks,
Be able to handle fear and doubt (yours and others)
Have a high tolerance for uncertainty, change and stress
Be able to inspire others (your team and your customers)
Connect with people and communicate your passion
How to DevelopEmotional Intelligence
Reduce negative emotions
Stay cool and manage stress
Be assertive and express emotions when necessary
Stay proactive, not reactive with difficult people
Bounce back from adversity
Express emotions selectively
2.- Business Fundamentals
Running a business isn’t rocket science.
But it’s not enough to sell a great product or deliver an excellent service.
There is a set of skills and some foundational knowledge that you must have to create and sustain a successful business.
Some of those skills include:
2.- Fundamental Business
Skills include:Time management and project management
Financial management
Marketing, promotion and sales (online and off-line)
Building and managing a team
Creating systems and procedures
Planning and anticipating change
Preparing for the Second Curve
The Second Curve
2.- Business Fundamentals
Some of these skills can be outsourced (either to employees or independent contractors).
But if you don’t have a fundamental understanding of the skill, you’ll find it more difficult to evaluate the results.
It’s more difficult to communicate what you want, if you don’t understand the terms and functions.
And if you completely hand it over to someone – what will you do if/when they leave?
3) SELF-GENERATED MOTIVATION
As an entrepreneur, you don’t have a manager telling you what to do, or when its due or what your priorities should be – you have to figure that out yourself! And you have to hold yourself accountable.
As an entrepreneur – you set your priorities and drive yourself into action. You decide what’s important. And you push past your own obstacles to take action. You don’t have a boss expecting you to finish the work – you’re the boss!
Motivate Yourself
Do something…ANYTHING! Make a list. ...
Divide and conquer. No one says you have to do it all in one sitting or even one day. ...
Stay positive. ...
Ask a friend for help. ...
Motivate Yourself
Talk about it. ...
Visualize the outcome. ...
Fuel your body and your brain. ...
Reward yourself.