© 2012 IBM CorporationErnst & Young and IBM Confidential1 Ernst & Young Project Mercury Overview and New Team Member Orientation

© 2012 IBM Corporation© 2012 IBM CorporationErnst & Young and IBM ConfidentialErnst & Young and IBM Confidential11

Ernst & Young Project MercuryOverview and New Team Member Orientation


Contents

Logistics & Travel Policy

Project Description

Project Organizational Chart & Leadership

Project Scope

- Geographic Scope

- Functional Scope

Timeline

Deliverables


Office Location:

Ernst & Young LLP

200 Plaza Drive

Secaucus, NJ 07094

Tel: +1 201 872 2200

Security and Reception Desk:

- Entrance for “Initial Check-In” is located at the North-East

Corner of the 200 Plaza Dr. Building (Directly across from

the Hyatt Place Hotel). It is important that you present your

accredited EY Badge to security.

- The receptionist is located on the 2nd Floor in the North

Section of the building. If have any general inquiries you

may find information here.

Dress Code:

- Business casual. Please bring a suit jacket for your first week on-site.

Lunch Options

- EYG operates a full service cafeteria onsite and operates on a cash-based card system. There are also kitchens on each floor of the building should you choose to bring a lunch or snacks. Please note that the cafeteria closes promptly at 2pm.

E&Y Office Logistics


Logistics - Transportation

Airport:- Newark Liberty International Airport is approximately 20 – 35 minutes from the E&Y office (depending on traffic)

- Recommended travel to and from airport: pre-book a local taxi with Abes Taxis (details below) for the cheapest car transfer to/from the office. They accept American Express. Approximate taxi cost one-way = USD $55-65

Ground Transportation Information:

- Trains: Secaucus Junction (national rail station) on the NJT North-East corridor line with direct links to New York City – Penn Station, Newark – Penn Station, Newark Liberty International Airport (AirTrain connection) and the state capital Trenton. See www.njtransit.com for more information

- Buses: From Harmon Meadow (drop off and pick up outside the office and Holiday Inn Hotel) to New York City (#320). The hotels also offer free shuttle bus transfers to/from Secaucus Junction station.

See www.njtransit.com for more information.

- Taxis: Abes Taxis: +1 201 601 0001

Local taxi service for the cheapest rates to/from the airport and into/out of New York City.

Parking:

- There are two EY designated parking garages on site for all cars. One is located on the top level of the parking garage located next to the Hyatt Hotel. Only the top level is assigned for EY.

- The second garage is located on the south side of the building. There is a regular parking lot as well as a garage in which all levels and spots are open for EY employees.


Logistics - HotelsHotel Rates for the EY project are capped at $220 per night

Holiday Inn Secaucus Meadowlands

300 Plaza Drive, Secaucus, NJ 07094- Walk to the office takes less than a minute

Embassy Suites Meadowlands/Secaucus- 455 Plaza Drive, Secaucus, NJ 07094

- Walk to the office takes approximately 3 minutes

Hampton Inn- 250 Harmon Meadow Blvd., Secaucus, New Jersey, 07094

- Located across the street from the Harmon Meadow office park. Walk to the office takes approximately 5-8 minutes.

Sheraton Lincoln Harbor Hotel- 500 Harbor Boulevard, Weehawken, NJ, 07086

- IBM Rate per night $149

- 10 to 15 minute drive from EY's office

- 5 min walk from Hoboken restaurants


Meal Limit & Work Schedule

Meal Limit- Meal limit (breakfast and dinner) is $50/day for Secaucus, NJ

Working in Secaucus

- When working in Secaucus, team members need to be on-site no later than 10 AM Monday until and take the last flight out on Thursday, and expected to leave the work site after 5 PM.

- Local resources are expected to be on-site Monday through Friday

- U.S. based team members will be on-site every week Monday through Thursday with a rolling Friday coverage

- International based team members will work with the respective Workstream Team Lead to determine the appropriate travel schedule


Misc

Lunch Options- EYG operates a full service cafeteria onsite and operates on a zipthru card system (which is a cashless system)

You can obtain the card in the 2nd floor Cafe from the cashier and then the card can be funded using either cash or a credit card. There are also kitchens on each floor of the building should you choose to bring a lunch or snacks. Please note that the cafeteria closes promptly at 2pm.

Meeting and Conference Rooms In Secaucus, the team conference room is 03.N3008

Book this room on the Program Sharepoint site (click on Room Reservations) or work with PMO

- If additional meeting and conference rooms are needed, you can either

Book online at EY Reserve Personal Access page https://reserve.us.na.ey.net/virtualems/

Send an email to the Secaucus Reserve [email protected]

Projectors

Projectors are available for sign out in locker 03.W3017.05. (Located in front of office 03.W3014)

- If you should have any further questions regarding reservations please contact Robert Torres, Denise Brown, or Lily Farnen in Secaucus


Misc cont.

EY Guest Portal ID creation Your teammate or team lead will be able to create your original ID and password from their EY laptop. Directions are

attached in the e-mail.

EY Badge Badge room is located at 02-W2008. Hours of operation are 9:00-11:00 am, and 2:30 - 3:30pm each day. Your GPN #

will be assigned to you 3-5 business days after submission of your on boarding forms. The GPN # is necessary to have your badge created. The badge office can look up your GPN # or it can be found at https://igds-ams.us.na.ey.net. Your teammate should escort you to the badge room on your first day to have your picture taken. Your badge will then be ready the following afternoon.

EY Laptop Your EY laptop will be ready for pickup 7- 10 business days after submission of your EY on boarding forms. You can pick

up your laptop from the OSS team who are located at 03.N2023 – 2026.

Vacation Please record your upcoming vacation using the Vacation Planner. You will be sent an e-mail invitation to the vacation

planner which will grant you access. Update your vacation by the 15 th of each month as it is used for forecasting purposes.


Travel Policy

IBM Standards & Procedures


IBM Travel Policy at Ernst & Young

IBM’s travel policies apply to individual business-related travel for all IBM employees, travel by independent contractors whose expenses are reimbursed by IBM, and travel by groups attending meetings and conventions.

IBM strives to provide world-wide travel solutions that balance overall business needs with employee comfort and safety by enabling efficient processes and procedures, by offering cost-effective travel options, and by providing oversight of expense claims. Business travel policy and travel services are designed considering the following factors:

- Adherence to local legal and fiscal requirements

- Safety and security of the traveller

- Utilizing common processes and tools globally for booking travel and claiming expenses

- Leveraging IBM’s buying power to negotiate lower rates for travel services (Air, Hotel, Car Rental, Train)

- Driving accountability through use of a corporate expense card


- IBM employees are required to book through either of the established preferred booking methods:

- IBM’s designated travel reservation system

- IBM’s contracted travel agency

- This ensures that airfare, lodging, and car rental options reflect the best rates possible in accordance with policy and that security requirements are considered as well. Usage of preferred booking methods are tracked and reported to business units. Exceptions are addressed on a case-by-case basis.

- When booking through IBM’s preferred methods, the employee’s reservation / itinerary is automatically sent to IBM's security resources, (ISOS), which provides key security information prior to taking the trip, in addition to tracking the employee in the event of an emergency.

- IBM has volume based buying power and has negotiated extremely competitive rates with key airlines, hotel chains, and car rental companies in approximately 300 countries


- IBM mandates use of the corporate card, in countries where they are issued, for all air, hotel, and car rentals bookings. IBM travellers are also asked to make their best effort to use the corporate card for any other business travel expense where the service provider accepts this form of payment. Exceptions are monitored and appropriate actions taken for non-compliance.

- This monitored use of the corporate card enables several benefits:

- Allows for tighter monitoring of actual spend versus cash or personal card

- Reduces the need for additional receipts for expense report submission

- Supports procurement to negotiate for volume discounts

- Provides additional insurances in some countries


- IBM utilizes a global electronic employee expense reimbursement solution called Global Expense Reporting Solution (GERS), which has been installed in over 75 countries. This IBM solution is also used by many of IBM’s clients. GERS has many advantages, including:

- Reduction in processing and administrative costs through the gathering of information necessary to confirm whether an expense is appropriate and whether the expense may be taxable to the employee.

- On-line edits and audits during employee entry of expense report data, along with required management approval of policy exceptions.

- Potential for auditor review prior to payment based upon expense, amount, and travel duration.

- Automated distribution of claim data to the ledger, payroll, corporate card, and customer invoicing systems

- Documentation for Expenses

- Receipts or electronic transaction detail from use of the corporate card are required for all air, hotel, car rentals. For other travel expenses, receipts are required at certain clip levels and when the corporate card is not used. Required documentation varies country by country depending on local legal and tax requirements


- Reimbursable Expenses

- Tolls, parking fees, taxis, or public transportation

- Mileage when using a personal car on IBM business, excluding normal commutation. Mileage incurred will be reimbursed at the country-specific mileage rate (designed to cover the variable cost of operating the car (i.e. gasoline / petrol, some depreciation). IBM does not strive to fully cover such costs as insurance, registration fees, license fees, etc., as these costs would be incurred whether the car is used for company business or not

- Business calls of reasonable frequency and duration, while travelling on business

- Reasonable laundry and dry cleaning charges for extended business trips of four days or longer where it is impractical to pack the required amount of clothing needed, or if the trip has been extended unexpectedly


- Non-Reimbursable Expenses (list not all-inclusive)

- Airline charges for excessive baggage (> two pieces), airline club membership, airline miles, and airline upgrade purchases

- Business/Client entertainment that reflects poorly on IBM’s reputation for integrity and business ethics

- Donations / Charitable Contributions

- Golf/tennis/athletic fees/health clubs/ spas

- Home entertainment (any IBM meeting/meal/event held at home)

- Home maintenance expenses incurred during the traveller's absence

- Hotel property or car rental penalties for smoking

- Items purchased for travel, including luggage

- In-room movies

- Memberships in airport security certified registered traveller programs (i.e. Clear, iQueue, fast pass, rtGo, Nexus)

- Personal items (for example, clothing, toiletries, items purchased for travel, over-the-counter medicines)

- Tips (Non-Meal)


- Air Travel

- Air travel reservations may only be requested for coach class level of service at the lowest logical airfare - as determined by the IBM designated travel reservation system or the IBM contracted travel agency. In rare circumstances, the lowest logical airfare offered by our booking services may indicate a higher class of service (i.e., premium coach, business) due to this being the only flight available in the travel window, then the flight is within policy.

- Once the original airfare is purchased within policy, an employee may choose to upgrade their class of service at their own expense either through frequent flyer programs or by additional direct payment to the airlines.

- Exceptions: If the customer agrees to pay for the premium class (and it is approved by Project Partner/Manager).

- Other airline expenses reimbursed include: up to two checked bags and in-flight services such as pillows, blankets, and WiFi connection fees.


- Car Rental

- All rentals must be economy or compact class vehicles using IBM’s preferred car rental suppliers. Please reserve your vehicle via OTR to utilize the IBM negotiated rates.

- Hotel

- All employees are to stay at properties in the IBM Hotel directory for business travel, where available, and are to secure the IBM negotiated rate. If no rooms are available at properties in the hotel directory, the highest negotiated rate of the negotiated hotels in that city represents a guideline for the maximum reimbursement of hotel expenses.

- In cities where there are no hotels listed in the hotel directory, travellers will be reimbursed on a reasonable, actual and prevailing rate basis.


- Employee Meals

- In most countries, IBM utilizes a per diem to reimburse employee meals. Per diem rates are set to conservative values based upon information from a trusted supplier. This has proven to be the most cost effective and fair way to reimburse meals while travelling. IBM per diem rates for most countries, including the U.S., do not include an amount for lunch.

- Claiming meals based upon actual receipts is only used when legally required due to the inefficiency of this method for claiming meal expense.


Ernst & Young is a global leader in assurance, tax, transaction, advisory services and strategic growth markets. “Ernst & Young” refers to the global network of member firms of Ernst & Young Global Limited, each of which is a separate legal entity

152,000 Employees

Operates in 140+ Countries

Ernst & Young Overview


Program Mercury is a large, multi-year initiative that will significantly improve how Ernst & Young (E&Y) manages its business. Focused on improving Service Delivery Administration, Finance, and Procurement operations, it will be a key enabler in the achievement of both E&Y’s Global Finance Transformation objectives and Vision 2020 pillars. The joint IBM, SAP, and Ernst & Young Program Mercury team, which includes global representation across all E&Y service lines, Finance, Procurement and ITS, is responsible for replacing more than 1400 E&Y business systems and related processes, including the Global Finance Information System (GFIS), with an integrated SAP platform that will standardize and harmonize activities throughout the E&Y organization.

IBM will support the Ernst & Young Program Mercury team across three phases, GFIS-R Global Design, GFIS-R Pilot Realization, and GFIS-R Global Deployment or the deployment of accepted GFIS-R solution to all remaining E&Y network member firms.

Program Mercury is currently targeted for firm-wide implementation in 2016 with pilots in Canada and GSA (Germany, Switzerland, and Austria) in 2014, Program Mercury will standardize processes, reduce costs, eliminate application redundancies, streamline measurement and reporting, and improve utilization of client-serving personnel. E&Y will be better positioned to deploy high-performing teams, provide exceptional client service, and win in today’s global market.

Program Mercury Overview


Program Mercury Scope


GFIS Replacement Program Organizational Structure GE

Executive Sponsor (Business): David Holtze Executive Sponsor (Finance): Mike Ventling

Executive Sponsor (IT): Mo OsborneExecutive Sponsor (Program Operations): Chell Smith

GPO Customer

Relationship Management

Robin Hutchinson

GPO Service Delivery Administration

Business – Mark JarvisFinance – Carol Calandra

GPO Finance

Oliver Graf

ITS Lead Matthew Samme

Program LeaderJoe Devaney

SI LeadSue Ecklin

Change ManagementLead: Lisa Kaiser

DeploymentLead: TBD

Support Center (COE)Lead: TBD

Solution Design & DeliveryLead: TBD

SI Oversight, Development, Testing & Cutover: Sreeni Dendekuri

GFT Advisory Committee

Service Delivery Administration

Lead: Jim Miller

Procurement

Lead: Karen O’Neill

Global Process Owner and ITS Network

Global Process Owners (GPOs)

Program Leadership Team

Cross-Functional Teams

Business LedProcess Driven

Technology Enabled

Cross Program LeadersAxel Meyer & Alan Guthrie

Design Control Board

· Cross-functional review of proposed Solution Packages from the Core Team Business Experts

· Manage Risk

· Coordinates with ITS Design Authority

· Members - PMT, GPO Deputies, ITS Leaders

GPO Analytics

Kathy Pawlus

Bus Deputy: Victoria SalterFinance Deputy: Peter Evans

Deputy: Srikanth ReddyDeputy: Greg Liss &

David Klur

Process Teams

Finance

Lead: Ralf Broschulat

Technical Architecture OfficeLead: Doug Hallan (Interim)

Data, Application Integration, Infrastructure & Security

Executive Leadership Team

PMO· Lead:

James Utz

Benefits Realization Lead: TBD

Kerri Brown

Lee Johnson

Manja Reichel

Thomas Steinhausen

Abi Churcher

Luz Marquez

Yayoi Yamamoto

Atsuko Kenmoku

Mila Mokadem

Joe Petrucci

Goutham Goudgere

Shailendra Pagay

Nathalie Chastagner

George Dahdah

Christina Fok

Willena Hitchens

Sanjay Kabra

Kanna Kitahara

Peter Kühnle

Suresh MK

Kathleen O’Donnell

Dion Ombler

Avi Orski

Radhika Padamati

Devika Sauboorah

Duke Steamer

Tomas Stnadel

Ulf Ruschmeier

Paul van Oort

Chris Weiler

Swamy Bale

Design Control Board

Tax / StatutoryLead: Linda Francis

GPOProcurement

Larry Phelan

Guiding Principles· Ensures Executive Sponsorship and Leadership

· Is Business Owned (Service Lines, Finance, Procurement)

· Organized and aligned by Business Process

· Engages the organization through a network of representatives

Program Management Team

GPOPeople

Kevin Kelly

Deputy: Chuck Morgan

OEC / FEC, MEC

Global Executive Groups

GPOQ&RM

Stephen Heil

Deputy: Terry Kastens

Policy Coordinator – Srikanth Reddy

PoliciesLead: Anastasia Petcherskaya

Customer Relationship Management – Service Delivery Administration – Finance – Analytics – Procurement – People – Q&RM

Assurance Advisory TAS Tax Finance Procurement

ITS

Deputy: none Deputy: none

Operational FinanceLeads: Ulf Ruschmeier

GSS Lead: Suresh MK

Procurement

Lead: Karen O’NeillSI Lead: Samit Khedekar

Process Design Lead

Lead: Steve KrekelerSI Process Integ./

Deployment: Steve Kibby

Business Process Integration Lead: Dean Hansen

Business Processes & InformationSI Project Manager: Prem Desai

Service Delivery Administration

Lead: Jim MillerSI Lead: Pradeep Misra

Finance

Lead: Ralf BroschulatSI Lead: Howard La Kier

Program Def. & Planning

SI: Ramon Boulineau

QAEY: TBD

SAP: TBDSI: Steve Owens

Technical Integration Mgr.SI: Ganesh Venkateswaran

Technical LeadSI: John van Vlaardingen

SI Lead Partner: Eric Farber

SI Executive SponsorsKelly ChamblissJohn Leffler

SI Global PartnersUK: Tony MaileHK: Marc Just

IN: Nabanita KhanDE: H-C Wehmeyer

BI ReportingLead: TBD

Integrated Project Team


IBM Leadership Introduction

Eric Farber is the Lead IBM Partner supporting Program Mercury. He is part of IBM’s Distribution Practice and will be working with Alan Guthrie, Axel Meyer, Joe Devaney and Matthew Samme on Program Governance and Program Leadership.

Suzanne Ecklin is a Partner with IBM’s Distribution practice and will be the Delivery Partner working with Alan Guthrie, Axel Meyer, Joe Devaney and Matthew Samme on Program Governance and Program Leadership.

Steve Owens is a Partner with IBM’s Distribution practice and will be working as part of the PMO (IBM QA Lead) working with Alan Guthrie, Axel Meyer, Joe Devaney and Matthew Samme on Program QA.

Ramon Boulineau leads the IBM Tiger team and will assist Program Mercury in Program Planning as part of the PMO, working with Joe Devaney, Matthew Samme and Dean Hansen on Program Governance

John van Vlaardingen is a Delivery Partner in IBM’s Distribution sector and will be working with Matthew Samme, Dean Hansen and Doug Hallan on Technical Architecture

Prem Desai is a Project Manager for IBM supporting Program Mercury. He is an Associate Partner in IBM’s SAP practice and will be working with Dean Hansen on business process integration, with James Utz on PMO and with Joe Devaney and Matthew Samme on Program Governance.

Ganesh Venkateswaran is the Technical Integration Manager. He is from IBM’s SAP Record To Report Practice and will be working with Dean Hansen, Steve Krekeler and the Process and Technical teams.

Steve Kibby is an Associate Partner in IBM’s Distribution Sector and will be working with Steve Krekeler on Process Design and with the Deployment and CoE teams.

Sreeni Dendekuri - is a Senior Managing Consultant at IBM and will be leading Solution Design & Delivery

Samit Khedekar is a Senior Managing Consultant in IBM’s Distribution Supply Chain practice and will be working with Karen O’Neill as a lead on the Procurement Team

Pradeep Misra is a Senior Managing Consultant in IBM’s Record to Report Practice and will be working with Jim Miller as a lead on the Service Delivery Administration Team

Howard La Kier is a Senior Managing Consultant in IBM’s Distribution practice and will be working with Ralf Broschulat as a lead on the Finance Team

Vineet Pahuja is a Senior Managing Consultant in IBM’s SAP Distribution sector and will be focused on Data Migration, working with the Process and Technical teams


Project Mercury Geographic Scope

Full Scope EMEIA (Europe, Middle East, India, Africa) – Excludes Syria

Americas (North and South America, Israel)

Asia Pacific (Greater China, Korea, Japan, ASEAN, Oceania)

Pilot Scope Germany, Switzerland, Austria (GSA)

Canada


Project Mercury SAP Application Scope

Services Procurement Finance

Business Partner Sales / Contracts Billing Project Systems Project Portfolio Management

‒ cProjects HR

‒ Mini Master‒ Employee Self Service‒ Manager Self Service‒ Time Sheet (CATS)‒ Mobile CATS Integration‒ Personnel Time Management

(TBD)

SRM MM

‒ EDI‒ Invoice Verification‒ Purchasing‒ Supplier Portal‒ External Services‒ Information Systems

BI Business Objects (TBD)

General Ledger (New) Accounts Receivable Accounts Payable Financial Closing Cockpit Localization Financial Supply Chain Management

‒ Collection & Dispute

Management‒ Credit Management‒ Biller Direct (TBD)

Asset Accounting Project Accounting Profitability Analysis Profit Center Accounting Cost Center Accounting Internal Orders Treasury and Cash Management

(Cash and In House Cash only) Bank Communication Management Financial Consolidation (TBD) Travel Management (TBD) Special Purpose Ledger (TBD)


Project Mercury Components in Scope

ECC ECC 6.0 with Enhancement Pack 6

BI BI SAP NW 7.3 with Enhancement Pack 1

SRM/MDM SRM 7.0 with Enhancement Pack 2

Enterprise Portal EP SAP NW 7.3 with Enhancement Pack 1

GRC – Access Control and Process Control

GRC 5.3

SAP PI PI SAP NW 7.3 with Enhancement Pack 1

Solution Manager Version 7.1 Support Release 1

TDMS (Test Data Migration Server) SAP TDMS 4.0

DUET Enterprise DUET Enterprise 2.0

Vertex Sales and Use Tax Bolt On

SyBase SUP Enterprise Developer

SAP Mobile Platform Limited Run Time Option

SAP Timesheet Mobile Application

SAP Travel Receipt Capture Mobile Appl.

HR Approval mobile Application

Travel Expense Approval Mobile Application


Project Mercury WRICEF Scope (Global)

Common Objects Common Count

Reports 95

Interfaces 39

Conversions 30

Enhancements 50

Forms 35

Workflows 5


Project Mercury Number of Users (End State)

User Category Current Licenses

Professional User 32,066

Manager Self Service 15,000

Employee Users 105,578


Project Mercury Timeline – Full Scope


Project Mercury Timeline - Global Design / Pilot

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20Q4 Q1 Q1 Q1 Q2 Q2 Q2 Q3 Q3 Q3 Q4 Q4 Q4 Q1 Q1 Q1 Q2 Q2 Q2 Q3

Dec-12

Jan-13

Feb-13

Mar-13

Apr-13

####

Jun-13

Jul-13

Aug-13

Sep-13

Oct-13

Nov-13

Dec-13

Jan-14

Feb-14

Mar-14

Apr-14

####

Jun-14

Jul-14

SIM SIM/D D D D D D D D D/SO

LDV LD LDLB LBGIT SIT SIT SIT UAT UAT OAT

AMS AMS AMS AMS AMS AMS AMSGSA,Canada ( 5 / 12,624)

Pilot C CH

DP DPLD LD

LB LB LB

Documents

© 2012 IBM CorporationErnst & Young and IBM Confidential1 Ernst & Young Project Mercury Overview and New Team Member Orientation