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© 2009 IBM Corporation
Smarter Cities
IBM Global Business Services
© 2009 IBM Corporation2
IBM Smarter Cities
A planet of cities
In 2007, for the first time in history, the majority of the world’s population —3.3 billion people — lived in cities. By 2050, city dwellers are expected to makeup 70% of Earth’s total population, or 6.4 billion people.
© 2009 IBM Corporation3
IBM Smarter Cities
The city is a microcosm of the major challenges and opportunities facing the planet today—intensified and accelerated. Here, all man-made systems come together and interact with one another.
CITY AGENDA
CITY GOVERNANCE
City Services
People
Businesses
Water
Communication
Energy
Transport
City Operations Systems
City User Systems
City Infrastructure Systems
© 2009 IBM Corporation4
IBM Smarter Cities
44
Cities require smarter solutions
The systems are under increasing environmental, social and economic pressures For sustainable prosperity, the systems need to be managed optimally The systems need to become smarter!
Not more… ...but SMARTER!
© 2009 IBM Corporation5
IBM Smarter Cities
‘Smart’ solutions are instrumented, interconnected and intelligent
Instrumented
Deep discovery, analysis and forecasting
Event capture and filtering for timely response
Any to any linkage of people, process, and systems
Interconnected Intelligent+ +
= SmartSmart
© 2009 IBM Corporation6
IBM Smarter Cities
A Vision for Smarter Cities | April 20096
Real-time road pricing
Real-time quality, flood and drought
response
Optimise the use of the system and
balance use across time
Customised service delivery for businesses
Patient driven pre-emptive care
Information for consumers on city
services in real time, on their own time
Integrated traffic, weather and traveller information services
Interconnect businesses, ports,
energy users of water
Interconnect stakeholders across city’s business
system
Interconnect records for doctors, hospitals and other health providers
Interconnect mobile phones, fixed line,
broadband
Measuring traffic flows and toll use
Gather data for water quality monitoring
Data gathering on use of specific online
business services
Data gathering via mobile phones
Patient diagnostic and screening
devices
Interconnect appliances and devices between
energy consumers and providers
Fit sensors to gather data on usage across
the energy system
System ElementsInstrumentation Interconnection Intelligence
City services Public service management
Local government administration
People Health and education Public safety Government services
Business Business environment Administrative burdens
Transport Cars, roads Public transport Airports, seaports
Communication Broadband, wireless Phones, computers
Water Sanitation Freshwater supplies Seawater
Energy Oil, gas Renewable Nuclear
Each core system can be made ‘smarter’
Establishment of local authority management
information system
Interconnected service delivery
Immediate and joined-up service provision
© 2009 IBM Corporation7
IBM Smarter Cities
Cities have already started to focus on different aspects of smart solutions
Instrumented Interconnected Intelligent+ +
Venice
Using sensors to manage increased pollution and
flow of 20m visitors
Chicago
Improving emergency management by installing
new cameras, linking existing cameras
RotterdamAims to use real-world, real-time information to manage
the effects of climate change on the city’s water
infrastructure and operations
© 2009 IBM Corporation8
IBM Smarter Cities
How smart is your city?
© 2009 IBM Corporation9
IBM Smarter Cities
1. Develop your city’s long-term strategy
5. Discover new opportunities for growth
and optimization
2. Prioritize a few high-value projects
4. Optimize your services and operations
3. Integrateacross your systems
Smarter Cities Roadmap
9
© 2009 IBM Corporation10
IBM Smarter Cities
1. Develop your city’s long-term strategy
5. Discover new opportunities for growth
and optimization
2. Prioritize a few high-value projects
4. Optimize your services and operations
3. Integrateacross your systems
Strategy Development requires understanding where you are today (challenges), and which improvements are needed
10
© 2009 IBM Corporation11
IBM Smarter Cities
Assessment should be guided by four key principles
Driven by city vision
Provide a holistic view of the city framework
Have comprehensive coverage of the transformation of each system
Benchmark against relevant peer cities
Smarter city assessment =
Holistic view of city framework+
Driven by city vision +
Appropriate benchmarks+
Comprehensive coverage
© 2009 IBM Corporation12
IBM Smarter Cities
The city’s agenda needs to guide the assessment as it will determine priorities…
The Sustainable Eco-City
The Well Planned City
The Healthy and Safe City
The Cultural or Convention
Hub
The City of Innovation The City of Commerce
Cities have different visions of what type of smarter city they wish to become.
Measurement should be tailored to the agenda, rather than the agenda being tailored to the measurement.
© 2009 IBM Corporation13
IBM Smarter Cities
Weighted scoreboard methodology allows for tailored analysis
By means of weightings we indicate the relative importance of the various Smarter City systems and factors.
Based on specific city priorities, weightings can be modified, which will have a direct impact on the results.
Example
Example
© 2009 IBM Corporation14
IBM Smarter Cities
Provide a holistic and comprehensive assessment of each system – example variables
Foundation
InstrumentedIntelligent
Interconnected
Governance
Outcomes
Prerequisites Management Smarter Systems Outcomes
City services Local government expenditure
Local government staff
Coordinated service delivery E-government
Application and use of ICT for service delivery and management
Efficiency and effectiveness of public service delivery
People Investment in education, health, housing, public safety and social services
Strategic planning and management for skills and health
Application and use of ICT for education and health
Education, health, housing, public safety and social outcomes
Business Access to finance, administrative burden, barriers to trade, business real estate
Strategic planning and management for business (economic development strategy)
ICT use by firms
E-business
Value added, business creation, innovation, job creation
Communication Investment in communication infrastructure
Integrated strategic planning for communication system
Coordinated regulation of communication system
High-speed broadband, Wi-fi Communication system quality and accessibility
Transport Investment in transport infrastructure and public transport. Quality of basic infrastructure.
Integrated strategic planning and performance management for transport
Use of RFID for traffic management. Use of congestion pricing (and type).
Congestion levels; Accessibility within and to city; Energy intensity of transport system, CO2 emissions from transport
Water Investment in water infrastructure; Investment in flood defences
Integrated strategic planning and performance management for water
Use of smart technologies for water management
Water use; Water waste/loss;
Energy Investment in energy infrastructure
Integrated strategic planning and performance management of energy system
Presence of smart grids; use of smart metering
Energy waste/loss; Reliability of energy supply; Renewable energy; CO2 emissions
© 2009 IBM Corporation15
IBM Smarter Cities
15
0
5
10City services
People
Business
TransportCommunication
Energy
Water
Average
City 4
Best Practice
WWW.IBM.COM15
Measure and compare the current state of cities on the different systems, separately and connected
The Smarter City Assessment Tool has been developed by IBM Global Location Strategies on the basis of proven location assessment methodologies for assessing business locations
The Tool ‘measures’ cities’ performance against many indicators for each of the Smarter City systems
It allows benchmarking of a city’s overall capabilities against peer locations, and best practice
The Tool identifies challenges that cities face and where improvements can be made
Smartness of European Cities
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City 1 City 2 City 3 City 4 City 5 City 6 City 7 City 8 City 9
Water
Energy
Transport
Communication
Business
People
City services
Smarter City Assessment Tool
© 2009 IBM Corporation16
IBM Smarter Cities
Smarter City Assessment: Typical Work plan
Kick-off
− Project set up
− Confirm smarter city vision and assessment objectives
− Define peer cities
− Explain approach and data required
− Agree data delivery
− Confirm timeline
Data gathering
In house data gathering for client city and peer cities
Receive requested data from client city
Quality control and fine tuning as needed
Feed data into Tool
Define weightings in alignment with smarter city vision and objectives
Perform city scorings on system indicators based on raw data
Weighted analysis of scorings
Produce benchmarking results
Assess city’s position and improvement needs
Review draft results with client reps
Workshop preparation
Analysis Workshop
Workshop with city
− Review results
− Identify and discuss improvement areas
− Match with future vision and objectives
− Initial recommendations
− Identify priority actions
Client Reps & IBM GLS
16
© 2009 IBM Corporation17
IBM Smarter Cities
Smarter Cities discussion 17
Highlights and Outputs
• A systematic and informed approach to analysing a city’s performance against selected Smarter City systems.
• Tailors analysis to city vision and objectives.
• Delivers high-level analysis of a city’s strengths and weaknesses relative to peer cities.
• Leverages IBM-Global Location Strategies’ experience with global location assessments and direct access to a vast amount of relevant data on cities around the world.
• Focus on identifying high value strategic outcomes without lengthy and costly analysis
© 2009 IBM Corporation18
IBM Smarter Cities
Roel Spee
Global Leader
+32 2 416 59 28
Global Location Strategies
A service of IBM Global Business Services
Web-site: www.ibm.com/gbs/pli
Contact detailsJacob Dencik
Manager
Coordinator Smarter City Assessment Tool
+32 2 718 40 16
