IBM Smarter Cities Overview: Cities must become smarter

7/26/2019 IBM Smarter Cities Overview: Cities must become smarter

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Working harderis not sustainable

Cities must become smarter

IBM Philippines Inc. (A Smarter Cities Point-of-View)Ariel A. RodaBusiness Development Executive, Global Center for Smarter Analytics


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Our world is getting smarter

+ + =

INTERCONNECTED

Systemsare interconnecting

in entirely new ways.

INTELLIGENT

Intelligent interactionpossible withexternalities.

SMARTER

Information is sharedto improve operations

and well-being.

INSTRUMENTED

Facilities can be fullyinstrumented at all

levels.


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IBM Smarter Cities Platform

Integrated Operations

(Process Optimization, PredictiveAnalytics, Real-Time Analytics,

Business Intelligence)Smarter

Buildings

PublicSafety

City-Wide

CommandCenter

SmarterTrans.

SmarterWater

Integrated Information

(Data Acquisition, Data Management, DataStorage)


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However a city aspires to be, its Citizens are placing increasing

demands on:n leaders to innovate

Leaders

Deliver

CitizensDemand

Time

Lifestyle,

Culture

Jobs,

Education

Infrastructure

and utilities

Public safety

ProsperityOpportunityConvenienceSecurity


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5

2010 Smarter Cities RoadshowMay 26Laguna, June 9Iloilo, June 11Davao, June 22Cebu,

August 3Manila, August 5CDO, August 17Clark, August 26Bacolod


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We believe that building a safer city will bring us one step closer to

our ultimate goal of becoming a major growth pole in the

international market.Sara Duterte-Carpio, Mayor of Davao City, Philippines


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Public Safety & Security

Command Center

Intelligent Operations

Davao City


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CrimePrevention

Davao city priority areas

Predictive policingstrategies

Crime Prevention& Suppression

Investigation

Mobile information

Security of vitalgovernmentinstallations, criticalinfrastructure,border security andcrowd control

Illegal Drugs

Plan & Respond tocalamities, disasters

and/or catastrophes

Rescue services - fire

prevention / suppression

and hazardous material

response

Health emergencies and

crises

Fire prevention and

suppression and

hazardous material

response;

Anti-terrorism

operations,

advocates and

disposition

Fusion Centers

Border Security

Solutions

Critical

Infrastructure

Security

Solutions

Traffic

Management

Systems

Traffic Violations

and

Enforcement

Disaster Preparedness& Emergency Response

Terrorism Traffic &Safety

Davao City Police Office

AFP/PNP units

Civil Security Units

PDEA

DCDRRMC,

Office of Civil Defense

RDRRMC

Central 911

BFP

Red Cross & volunteer orgns

City Health Office & CSSDO

Other SAR & auxilliar units

Task Force Davao

DCPO

Other AFP and PNP

units

Traffic Management

Center

TG- Davao police

Davao City Police

Land Transportation

Office

LTFRB


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DavaoPrevailing Public Safety Operations

Citizen Caller

CRIME & SAFETYDavao City Police / PNP


EMERGENCY RESPONSEEMR, FAS, BFP, SAR, K-9, Office of

Civil Defense.,Red Cross

TERRORISMTask Force Davao

TRAFFIC MGMT.TMC, LTO, Highway Patrol

Public SafetyCommand Centre

911 Call Center

Traffic Monitoring

Cameras

FIELD UNITS

Ad hoc escalation /

feedback to PSCC

Ad hoc

escalation /

feedback to

Office of Mayor

& Vice-Mayor


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DavaoEnhanced PSCC on IOC platform

Role of IOC in coordinating critical Public Safety incidents

Citizen

Caller

911 Call Center

Traffic Monitoring

Cameras

Category 2 events: Cri t ical : PSCC takes over incident m gm t.Category 1 events: Non- Cri t ical : Incident handled entirely by f i rst respo ndersLEGEND

Office of Mayor

& Vice-Mayor

Real-time

Situat ional

Awareness &

Decis ion supp or t

Other related

offices in Davao

City Govt &

External

Agencies

Real-t ime Incid ent

Management

DAVAO PUBLIC SAFETY COMMAND CENTRE

Intelligent Operations Centre

Davao City Police / PNP


CRIME & SAFETY

EMERGENCY RESPONSEEMR, FAS, BFP, SAR, K-9, Office of

Civil Def.,Red Cross

TERRORISMTask Force Davao

TMC, LTO, Highway Patrol

TRAFFIC MGMT.

Field Units

Field Units Field Units

Field Units

Category 2

events

Category 1

events

Category 1

events

Fi rst responder

dispatch

Fi rst responder

dispatch


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DavaoEnhanced PSCC on IOC platform

Additional Capabilities

Citizen

Caller

911 Call Center

DAVAO PUBLIC SAFETY COMMAND CENTRE

Intelligent Operations Centre

CRIME & SAFETYAGENCIES

EMERGENCY RESPONSEAGENCIES

TERRORISM MGMTAGENCIES

TRAFFIC MGMT.AGENCIES

Traffic Monitoring

Cameras

Category 2

events

VCASVideo Analytics

Office of Mayor

& Vice-Mayor

Other related

offices in Davao

City Govt &

External Agencies

GPS

Location

Tracking

Multi-channel

Unified

Communication


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VCAS (Video Analytics)Features of SVS Analytics

Object tagging: classification (person, vehicle,), size,speed, trajectory, color, time, duration, shape, direction,

Region of interest & un-interest

Face Capture

Crowd Behavior

Counting

Loitering

Speed detection

Compound Alerting

All of the above enable Real-Time Alerting and complex rapid

Forensic Searching w/ event video/audio playback

Abandoned Object

Tripwires

Directional Motion Region alert

Object Removal

Motion Detection

Finding DHL Truck


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Events Overview


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Events Detai ls


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Standard Operat ing Procedures


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Inter-agency and Intra-agency Coord inat ion


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Key Perform ance Ind icator (KPI) Overview


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Video A lerts


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Crime Reports


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Crime Summary View


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PSCC - Intelligent Operations

Public Safety Command Center Intelligent Operation

Reported / Predicted

Event AlertDCPO / TF Davao / ACU

Rescue Team

Fire & Safety Team

Hospital & Medical Team

Transport Management

911 callers

Video Feeds

Info from agencies /other sources

UnifiedCommunications

SOP / Event Rules

GIS / Monitoringsystems


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Integrated Operations CenterEmergency

Management

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Typhoon Ondoy Storm Track

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Typhoon Ondoy Storm Track

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Typhoon Alert

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Impact Analysis (Before Landfall)

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100 km radius before landfall with the list of Barangays affected in Infanta.


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Impact Analysis (on Landfall)

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50 km radius on landfall with the list of Barangays affected in Metro Manila.


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Impact Analysis (On Landfall)

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100 km radius on landfall with the list of Barangays affected in Metro Manila


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Affected Barangays (Before Landfall)

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Affected Barangays within 50km radius during impact analysis in Infanta.


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Affected Barangays (On Landfall)

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Affected Barangays within 50km radius during impact analysis in MetroManila.


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Source: Barredo, 2009; Camp, 2010; Feyen and Walkiss, 2011; Moodys Analytics, 2011; NOAA/NCDC, Reuters, 2012; Swiss Re, 2006; World Bank.

FloodsEU, Annually

USD4.3 billion

StormsEU, Annually

USD3.6 billion

SuperStorm SandyUSA, 2012

USD53 billion

Hurricane IkeUSA, 2008

USD31 billion

Hurricane KatrinaUSA, 2008

USD115 billion

Armero VolcanoColombia, 1985

USD7.5 billion

FloodsIndia, 2005

USD701 million

FloodsMozambique, 2000

USD424 million

EarthquakePakistan, 2005

USD5.1 billion

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Global impactUSD288 billion

FloodsChina, 2010

USD19 billion

FloodsThailand, 2011

USD49 billion


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Event failure

Riots, stampedes, looting

CrimeAgainst property,

and people

Natural disastersEarthquakes, floods,

landslides

TerrorismLone or multiple attackers

HealthBiohazards, epidemics,

food integrity

WeatherExtreme weather

System failure

Infrastructure collapse

Identify potential incidents and how to best protect against them

Environmental factorsHuman factors

Infrastructure

IBMs smarter approach allows you to face todays challenges

head on

Citizens

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IBM Emergency Management Center provides

new ways to understand your environment

Integrate multiple data sources to provide a single, consolidated operationalpicture across the entire city or region

Videoanalytics

Sensors

City events

Prediction

Correlation

Social mediaanalytics

Citizencollaboration

Deployment Ready

HardwareSoftwareServices

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Establishing a geospatial common operatingpicture (a 'COP').

Capturing various data sources, providing

real time heat maps, providing correlations of

disparate events and automating workflows.

Understanding the data trends, displaying

KPIs and evaluating the consequences thatmay result.

Collaborating with stakeholders by sharing

mission critical information.

Providing interactive planning and incident

response implementation.

Evaluating a potential event impact by

alternating between a 'live state' COP and a

'what if' COP.

Integrating with multiple third party solutions,

eliminating the need for rip/replace.

VideoAnalytics

Operational

Decision

Support

IBM Emergency Management Center can achieve 90%

situational awareness in only 30 secondsby:

Business

Intelligence

Business

Intelligence

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Smarter Traffic and Transit

Management Solutions


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Functionality for Traffic Operations

IBM Smarter TransportationManagement

Click to Action: Map and ListAdapt Instantly to Selections Roles & Permissions

Manage Real-Time Traffic Events

Automatic ClusteringBased on Map Zoom Level

Define Custom Map Layers / ViewsReal-Time and

Historical Reporting

Historical Analysis &PlanningPredicted Traffic Conditions

60 Minutes Out

View Service Level, Event, andDevice Details


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Functionality for Transit Operations

Roles & PermissionsExecutive Dashboard for Transit

Leadership

Predicted Vehicle Arrival TimeDetails in Tabular Representation

Drop Down Selection ofContent on Screen: By Routes,

Lines, Performance

Situational Awareness:Real-Time Visualization of

Vehicles, Events, Performance

Stop Perspective: View Detailsof Vehicle Arrival at a Stop

with Mouse Over

Historical Performance Reports

IBM Smarter TransportationManagement

Vehicle Perspective: View Details

with Mouse Over Interaction


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IBM Smarter Cities Platform

Integrated Operations

(Process Optimization, PredictiveAnalytics, Real-Time Analytics,

Business Intelligence)Smarter

Buildings

PublicSafety

City-Wide

CommandCenter

SmarterTrans.

SmarterWater

Integrated Information

(Data Acquisition, Data Management, DataStorage)


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Why IBM?

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Ranked #1 among smarter city suppliers1

Deep expertise helpingthousands of citiesfromsmall to largedeliver real outcomes

More than 100 years

experience designing andintegrating systems that solve business problems

21 consecutive years of U.S. patent leadership

One of the world

s most powerful analyticsportfolios

A range of deployment options, including cloudSaaS, on premises and shared

Thousands of talented resourcesincluding businessconsultants, scientists, mathematicians anddevelopers

The breadth and depth of capability in software and services along with the ability to analyzeand integrate informationand provide executive dashboards and citizen interaction is probablyunmatched in the market.2

1Navigant Research, Navigant Research Leaderboard Report: Smart City Suppliers , Eric Woods and John Gartner, 3Q 2013.2Forrester Research, Service Providers Accelerate Smart City Projects , Jennifer Belissent and Frederic Giron, July 30, 2013.


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IBM in the Philippines: 76 years of transformation through innovation

1925

1937

1954

1966

1970 Caltex is first S/370 customer

1985 IBM launches the PC

1987 IBM appoints first business partner, SSI and enters SME market

1992 Joint venture with SM, APC formed

1996

2000

2001

2003

2004

2006

2007 IBM celebrates 70 years in the Philippines

2009 IBM Innovation Center is officially inaugurated

2010

2011

2012

H. E. Heacock started selling IBM products in the Philippines

Incorporated as Watson Business Machines with 3 employees located in Binondo (old Manila)

Renamed to IBM Philippines, Inc. located in Escolta

First mainframe at Bureau of Lands; IBM moves to Paseo de Roxas, Makati

IBM champions e-business

IBM moves to Eastwood Libis

IBM forms 1st business unit, for Application Services

IBM re-launches in Southern Philippines (Cebu)

IBM acquires Daksh Process Services, formed Contact Center business unit and P&G Shared Service Center, forms Business ProcessOutsourcing business unit for global commercial clients

Focus on Geo Expansion

IBM expands Application Services faci lities in Cebu C ity, and 3 new BPO, Call Center & Application Services i n UP Ayala

IBM celebratesits global centennial and sends Executive Service C orps to enable Metro C ebu

IBM Philippines celebrated its di amond year and establishes the first Philippine Systems & Technology R&D w/ DOSTIBM Philippines names first female President and Country General ManagerIBM Philippines opens a branch in Davao City and Pampanga


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IBMs Footprint in the Philippines

13 sites of operation

MANILA (9), CEBU (2) , DAVAO, PAMPANGA

5,000domestic clients and 130Business Partners

Global 24x7 coverage with 84 countriessupported in North & South Americas, Asia andEMEA

One of the largest employers of multilingual

talent in the country

16languages supportedEnglish, Danish, Dutch, French, German,Italian, Korean, Mandarin, Cantonese,Japanese, Norwegian, Portuguese,Spanish, Swedish, Hungarian and Polish

1+ million employees served per year

14,000employees in 2012

Sales & Distribution

Offers complete IBM portfolio of Hardware, Software & Services

to domestic clients

Global IT Services Delivery

Provides Application Services in Software, Facilities &

Networking, Systems, and Maintenance to global clients, L2/L3

Software Services Support

Global Process Services

One of the largest delivery centers in the world, providing Human

Resources, Finance & Administration, Procurement andCustomer Relationship Management Services

IBM Innovation Center

Offers complete IBM portfolio of Hardware, Software & Services

to domestic clients

Shared Services

Delivers HR, CRM, STH, Finance, and Integrated Health

Services support to several IBM business units worldwide.

R&D Laboratory

Focused on improving Philippines quality of life though

generation & promotion of strategic technologies and expertise.

Global Center for Smarter Analytics

Provides data analysis and interpretation to industries where

piles of information can be used for operational optimization and

competitive advantages.


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Thank you for your time

For more information:

www.ibm.com/smartercities

Contact (IBM Philippines):

Ariel A. Roda, Business Development Executive, Global Center forSmarter Analytics (GC4SA)

[email protected]

Cell: +63 998 998 7632
http://www.ibm.com/smartercitiesmailto:[email protected]:[email protected]://www.ibm.com/smartercities

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IBM Smarter Cities Overview: Cities must become smarter