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AI is the New UX
Jeff MauIXDA at DigitasLBiSpring 2016
In Terminator (1983), robots controlled by Skynet are out to get us
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 2
Meet Atlas, the robot from Boston Dynamics
https://www.youtube.com/watch?v=rVlhMGQgDkY
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 3
In Star Wars (1973), C3PO is the ultimate knowledge assistant
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 4
http://www.ibm.com/smarterplanet/us/en/ibmwatson/
IBMs Watson is repeatedly outsmarting humans
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 5
https://www.youtube.com/watch?v=P18EdAKuC1U
In Star Trek (1966 present), it is routine to video chat with aliens
6IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau
http://www.skype.com/en/translator-preview/
Skype Translator enables multi-language conversations in real time
7IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau
In Her (2013), Theodore falls in love with his operating system
8IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau
http://www.nytimes.com/2015/08/04/science/for-sympathetic-ear-more-chinese-turn-to-smartphone-program.html?smid=nytnow-share&smprod=nytnow&_r=0
Microsofts Xiaoice is a text messaging girlfriend
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 9
In Knight Rider (1982), KITT is a selfdriving car
10IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau
http://www.google.com/selfdrivingcar/
Googles selfdriving car
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 11
Science Fiction is Becoming Reality
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 12
What is AI, really?
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 13
The theory and development of computer systems able to perform tasks that normally require human intelligence, such as visual perception, speech recognition, decision-making, and translation between languages.
A Definition of Artificial Intelligence
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 14
The theory and development of computer systems able to perform tasks that normally require human intelligence, such as visual perception, speech recognition, decision-making, and translation between languages.
Image Recognition of faces and objects
A Definition of Artificial Intelligence
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 15
The theory and development of computer systems able to perform tasks that normally require human intelligence, such as visual perception, speech recognition, decision-making, and translation between languages.
Image Recognition of faces and objects
Voice Recognition using speech to text
A Definition of Artificial Intelligence
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 16
The theory and development of computer systems able to perform tasks that normally require human intelligence, such as visual perception, speech recognition, decision-making, and translation between languages.
Machine Learning using Neural Networks
Image Recognition of faces and objects
Voice Recognition using speech to text
A Definition of Artificial Intelligence
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 17
Narrow Intelligence
General Intelligence
Super Intelligence
Complete specialized tasks
Automate processing of huge amounts of data
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 18
http://yosinski.com/deepvis
Deep visualization is learning new objects without instruction
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 19
https://www.youtube.com/watch?v=AgkfIQ4IGaM
http://www.amazon.com/echo
Voice recognition is the natural way to engage with computers
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 20
http://www.r2d3.us/visual-intro-to-machine-learning-part-1/
Machine learning makes the decisions
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 21
Designing with AI
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 22
Content Types
What data do you have to work with?
Big Data is a must
A framework for designing with AI
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 23
Content Types
Conditions+
What data do you have to work with?
Big Data is a must
What triggers the computation?
If this, then that...
A framework for designing with AI
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 24
Content Types
Conditions Decisions to make
++
What data do you have to work with?
Big Data is a must
What triggers the computation?
If this, then that...
What answers do you want which cant be made on your own?
Anticipation of human needs
A framework for designing with AI
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 25
Content Types
Conditions Decisions to make
Define Boundaries
+++
What data do you have to work with?
Big Data is a must
What triggers the computation?
If this, then that...
What answers do you want which cant be made on your own?
Anticipation of human needs
What is the focus of your activity?
Ethical Considerations
A framework for designing with AI
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 26
Content Types
Conditions Decisions to make
Define Boundaries
Desired Outcome
=+++
What data do you have to work with?
Big Data is a must
What triggers the computation?
If this, then that...
What answers do you want which cant be made on your own?
Anticipation of human needs
What is the focus of your activity?
Ethical Considerations
A framework for designing with AI
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 27
http://torch.ch
Some Facebook algorithms have gone open source
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 28
https://cloud.google.com/products/machine-learning/
Google offers cloud-based machine learning services
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 29
http://www.ibm.com/smarterplanet/us/en/ibmwatson/developercloud/
IBM Watson offers an API
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https://aws.amazon.com/machine-learning/
Amazon Web Services offers an API
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 31
http://gallery.azureml.net
Microsoft Azure Cloud Services offers an API
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 32
http://torch.ch
Apache Hadoop is an open source solution for handling big data
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 33
http://worldwide.espacenet.com/publicationDetails/biblio?FT=D&date=20100602&DB=EPODOC&locale=en_EP&CC=EP&NR=2192754A1&KC=A1
You may need to create our own algorithms
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 34
Real-world designs with AI
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 35
CEDIM visits Motorola: https://www.facebook.com/photo.php?fbid=10153451592359288&set=a.18090404287.23736.706684287&type=1&theater
Facebook recognizes our faces and also our interests
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 36
http://www.wired.com/2015/08/facebook-launches-m-new-kind-virtual-assistant/
Facebook is training their new AI with humans
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 37
http://www.telenav.com/products/scout/
Navigation that adapts routes based on real-time traffic conditions
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 38
http://www.fastcoexist.com/3058300/this-japanese-novel-authored-by-a-computer-is-scarily-well-written
Machine written novels are starting to win literary awards
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 39
https://thegrid.io
The Grid designs website layouts for you
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 40
http://www.theverge.com/2016/2/11/10965414/autonomous-drones-deep-learning-navigation-mapping
Drones can see, detect objects and fly by themselves
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 41
https://www.flickr.com/photos/spacex/25728668373/in/photostream/
Rockets are landing back on Earth
42IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau
As soon as it works,no one calls it AI anymore.
John McCarthy, co-founder of the discipline who coined the term Artificial Intelligence
http://cacm.acm.org/magazines/2012/1/144824-artificial-intelligence-past-and-future/fulltext
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 43
Where is all this going?
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 44
Reason
Learn
Plan
Represent common sense knowledge
Communicate in natural language
Pass the Turing Test
Narrow Intelligence
General Intelligence
Super Intelligence
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 45
http://www.theverge.com/2016/3/10/11191184/lee-sedol-alphago-go-deepmind-google-match-2-result
AI continues to master cognitive games
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 46
http://www.theverge.com/2015/7/17/8985699/stanford-neural-networks-image-recognition-google-study
Individual AI elements are learning from each other
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 47
http://motherboard.vice.com/en_uk/read/robots-are-learning-to-fake-empathy?utm_source=mbfb
Emotion recognition is now reality
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 48
http://www.teslamotors.com/models
Tesla cars are becoming increasingly autonomous
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 49
http://www-03.ibm.com/press/us/en/pressrelease/47435.wss
IBM Watson is making complex medical diagnosis decisions
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 50
https://developers.facebook.com/docs/messenger-platform
Bots are introducing us to conversational interfaces
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 51
http://theimitationgamemovie.com
The history of computing has entered popular culture
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 52
http://theimitationgamemovie.com
The Turing Test was conceived in 1950
Can a machine exhibit behavior equivalent to
or indistinguishable from that of a human?
Can machines think?
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 53
Smarter than the best human brains
Express scientific creativity
Represent general wisdom
Display social skills
Narrow Intelligence
General Intelligence
Super Intelligence
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 54
http://www.theverge.com/2016/4/6/11376616/nvidia-tesla-p100-gpu-worlds-largest-chip-ai
NVIDIA is investing $2 Billion in AI-on-silicon development
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 55
http://www.ted.com/talks/nick_bostrom_what_happens_when_our_computers_get_smarter_than_we_are
Philosophers are speculating on Super Intelligence
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 56
http://www.bbc.com/news/technology-27631001
Citizens of the European Union now have the right to be forgotten
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 57
http://futureoflife.org/AI/open_letter_autonomous_weapons
The smartest minds in science are encouraging ethics with AI
Elon MuskStephen Hawking Peter Diamandis Steve Wozniak
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 58
http://www.bbc.com/news/technology-27631001
XPRIZE has launched a $5 Million AI competition
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 59
http://www.techrepublic.com/article/ai-is-destroying-more-jobs-than-it-creates-what-it-means-and-how-we-can-stop-it/
Our jobs are being automated
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 60
In Summary...
Artificial Intelligence is going mainstream
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 61
In Summary...
Artificial Intelligence is going mainstream
The user experience of everything is going to be impacted
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 62
In Summary...
Artificial Intelligence is going mainstream
The user experience of everything is going to be impacted
We need to think carefully about how AI impacts humanity
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 63
In Summary...
Artificial Intelligence is going mainstream
The user experience of everything is going to be impacted
We need to think carefully about how AI impacts humanity
Many jobs will be automated
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 64
Thanks!
@jeffmau
facebook.com/jeffmau
IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 65