Studio DPopup Studio: Lhasa, Tibet

Erez Kikin Gil | Senior Design Manager, Microsoft

In  the  last  *ifteen  years,  the  context  we  have  been  

designing  productivity  experiences  for,  has  changed  

dramatically.    

!

New  generation  of  users,  the  Digital  Natives,  are  

becoming  a  dominant  force  in  the  work  place.  These  

changes  present  a  cultural  shift.  A  shift  that  should  evolve  

the  nature  of  productivity  experiences,  so  they  could  *it  

the  new  user  needs,  take  advantage  of  the  new  context,  

technical  affordances,  and  productivity  opportunities.  

Erez Kikin Gil | Senior Design Manager, Microsoft

Erez Kikin Gil | Senior Design Manager, Microsoft

Erez Kikin Gil | Senior Design Manager, Microsoft

“What  you  see  is  what  you  mean.”

“Starting with an apology.”

“Not setting the stage properly.”

“Giving the real estate tour.”

“Taking note.”

“Talking about how hard your worked.”

Asking “Do you like it”?

http://interaction15.ixda.org/

Discover, Try and Buy

- Meet users where they are. - Show, don’t tell. - Create a seamless transition from “try” to “buy.”

Get Started

Invite users in and show them what they can do.

Everyday Use

Users should get personal value every time they interact with your product.

Manage & Upgrade

Upkeep and receiving the newest improvements should be as elegant and predictable as using the product every day.

Leverage & Extend

Everything wants to be mashed up. Each part of your offering should be available as an API.

Get Support

Support users in the ways they want to get help. Expand their knowledge and encourage them to share it.