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Google Analytics & Adwords a perfect marriage Raphael Nolens

GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

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Page 1: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

Google Analytics & Adwords�a perfect marriage

Raphael Nolens!

Page 2: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage
Page 3: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

Colliding !Creativity & Data!

Page 4: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

1998!

The meet!

2001!

The start!From analytics to!

360-degree performance!

2013!2007! 2016!

15 years Performance @ These Days !

Agency !of the year!

> 100!

2010!

> 170!> 50!

2009!

These Days !Amsterdam / Londen!

2005! 2006!

Always on! Campaign! Consulting!

Page 5: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

Adwords Performance cheat sheet, or !How we managed +10 Million Euro Adwords Media Budget for our customers!

30 Million !Sessions!

AVG CTR!

0.35%!

SEARCH CPC

0.68€ !

SEARCHCPM 9.4€ !

DISPLAY CPM

0.36€ !

DISPLAYCPC

0.15€ !

CONVERSION RATE !15.07 %!

COST /CONV3.6€!

Page 6: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

Google Analytics & Adwords!Intro - DONE"

The Setup"

3 Reasons Why"

DNS Belgium case"

Conclusion"

1."

2."

3."

4."

Page 7: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

S E T U P 1 . A D M I N R I G H T S #

Make sure the Google Account !

you use has sufficient Admin rights !

on both Adwords & the Analytics !

account/property that will receive traffic !

from the Adwords campaigns.!

Page 8: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

S E T U P 2 . L I N K #

Link GA to Adwords. !

This can be done in both interfaces.!

on GA property level!

or !

on Adwords account level!

Page 9: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

S E T U P 3 . A U T O - T A G #

For Analytics to be able to understand &

connect Adwords data it is essential that

Auto-tagging is switched on.!

!

Beware, default is off.!

The setting can be found in the Adwords!

account preferences.!

Page 10: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

S E T U P 4 . G O A L S ! #

To unleash the power of both products!

it is essential to setup Goals and/or

ecommerce tracking in GA.!

!

!

Of course, !

only if you have not done this already.!

Page 11: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

S E T U P 5 . I M P O R T G O A L S #

Often forgotten.!

It is not only important to have Goals

defined in GA. !

In Adwords you must also select & Import

the Goals that you want to use to optimise

the Adwords campaign & automated

bidding rules.!

Adwords > Tools > Conversions > GA!

Page 12: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

S E T U P 6 . A T T R I B U T I O N #

For those with ecommerce stores or

typically longer customer journey’s &

conversion funnels we strongly advise to

invest in Customer Journey Analysis and

configure the right attribution model for

the business.!

Page 13: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

Analytics + Adwords

3 good reasons Why

Page 14: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

W H Y 1 . K I S S#

Combining Adwords & Analytics is the

easiest, most flexible & transparent

way for companies to start running

programmatic campaigns without the

complexity, lack of transparency &

often hidden costs.!

Page 15: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

W H Y 1 . K I S S#

Audience list creation in GA !

only limited by your imagination.!

Page 16: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

W H Y ? 1 . K I S S#

Audience list targeting, management

& insights in Adwords!

Page 17: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

W H Y ? 2 . D A T A

E X C H A N G E C R E A T E S I N S I G H T#

Some optimization insights can only

be generated by combining data from

different sources in one view.!

e.g. Adding New Visitor % or Bounce

rate to the Keyword report in Adwords!

GA data can be used to configure

Automatic bidding rules in Adwords.!

Page 18: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

W H Y ? 2 . D A T A

E X C H A N G E C R E A T E S I N S I G H T#My favorites in the GA Adwords report:!

-  Campaign Treemap analysis!

-  The New, Ad Sitelink Report !

-  Bid Adjustment impact report!

-  Hour of day analysis!

-  Search Queries !

Tip: add keyword as second dimension!

Page 19: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

W H Y ? 3 . A G I L E

M A R K E T I N G#

GA & Adwords are a powerful couple,

but without a Strategy child with DNA

elements of Content, Design Thinking &

Persuasion you’ll never become truly

successful. Enabling employees &

teams to collaborate & experiment in all

3 area’s will create lasting success.!

User Experience!Content!

Experiments!Persuasion!

Efficiency!

Traffic!Quantity!

Traffic!Quality!

Page 20: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

Analytics & Adwords a DNS Belgium case

Page 21: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage
Page 22: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

As a small business owner or entrepreneur with little knowledge about web or domain names I become inspired, look up & register new or additional website domains because DNS Belgium has triggered me to investigate & helped me to understand the complex world of domain names & digital marketing through well targeted & relevant communication. !

Campaign goal as !Epic User Story !(Who, What, Why)!

Page 23: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

The 3 roles of DNS Belgium!

INSPIRE! HELP! ACTIVATE!

In Google metric terms this would be!!

# # #Acquisition# # # # #Behavior # # # #Conversion!

Page 24: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

© These Days Y & R

© These Days Y & R

Acquisition!

Page 25: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

schoenmakerij.vlaanderen! blue-bike.be!

What do we need to show to inspire customers?

Page 26: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

Banner Ad template prototype!What triggers inspiration?!!

-  Title: ‘Webdomein’ (?) van de week? !

-  Domein URL: bv http://schoenmakerij.vlaanderen!

-  Interesting picture/grab of website/domein van de week?!

-  Authority: Logo DNS Belgium!

Page 27: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

We show good and inspiring examples, stories of domain names & websites.!

Landing page mockup!Review : Inspire!

Page 28: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

We want to help customers in choosing a domain name.!What information do they really need?!!How do we explain this in such a way so that every visitor understands?!

Landing page Review: Help & Educate!

Page 29: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

“<teller> ondernemers waren u al voor! Twijfel niet langer want elke dag worden er 98  domeinnamen geregistreerd in België. Kijk snel of uw domeinnaam nog beschikbaar is.”!!

Landing page Review:!!Activate!Persuasion Hypothesis!!

Page 30: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

Acquisition!

Page 31: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

Acquisition!

Page 32: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

General Traffic overview!

Google & Ligatus provide about 70% of all traffic to the

‘campaign’-landingpages!

PAID!

UN

PAID!

Page 33: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

Ads – Never be boring - 12 week campaign!

1!

Page 34: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

GDN Ads / NL-FR / Mobile-Desktop!

o  The campaign performed best on mobile: Conversions are 188% cheaper, Click conversion rate is 53% higher. !

o  French campaigns are doing slightly better, however we must keep in mind that we didn’t do FR campaigns each week. !

Page 35: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

GDN Ad / format performance!

-  Best Performing format = 728x90!-  Lowest cost/converted click!-  Low CPC!-  High volume!

!

Page 36: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

© These Days Y & R

© These Days Y & R

Behaviour!

Page 37: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage
Page 38: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

Custom report!

Campaign quality remains stable over time!

Page 39: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

© These Days Y & R

© These Days Y & R

Conversions!

Page 40: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

Ad/LP Creative optimisations#

Overall reduction in cost / converted click over the 12 campaign weeks!

•  Cost / Converted click is 59 % cheaper in week 12 compared to week 1 !

•  Week 11 performed best due to media/bid optimizations and attractive ads (higher CTR)!

Page 41: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

Conversions by Paid traffic sources#

Page 42: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

Paid Media channels GDN vs. Ligatus"

Ligatus Impressions: 22.475.805#Clicks: 9.285#Conversions: 2383#Avg. CPC: € 0,81#Avg. CPM: € 0,35#Avg. CPA: € 3,35#

#GDNImpressions: 21.974.615#Clicks: 35.673#Conversions: 6689 #Avg. CPC: € 0,44#Avg. CPM: € 0,72#Avg. CPA: € 2,36#!

Page 43: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage
Page 44: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage
Page 45: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

Concluding TakeAway Tips

Page 46: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

© JBC

1 . G A & A D W O R D S A R E A P E R F E C T C O U P L E "

2 . B U T O N L Y B E C O M E A H A P P Y F A M I L Y W H E N Y O U " A D D U X , C O N T E N T , P E R S U A S I O N , C R E A T I V I T Y "

3 . D A T A E X C H A N G E & U S A G E A L L O W S O P T I M I S A T I O N" B A S E D O N P R O G R A M M A T I C P R I N C I P L E S "

Page 47: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

47

4 . A G I L E , M U L T I D I C I P L I N A R Y , C O - C R E A T I V E T E A M S C R E A T E L A S T I N G K N O W L E D G E & S U C C E S "

Page 48: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

RESIST THE USUAL

5 . N E V E R S T O P L E A R N I N G A N D E N C O U R A G E Q U E S T I O N S "

Page 49: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

Thank you

Page 50: GAUC 2016 - Raphael Nolens -Adwords + Analytics, the perfect marriage

Questions? get in touch.#

Raphael Nolens, Digital Change Architect https://www.linkedin.com/in/nolenstwitter: @[email protected]#

Niky Patyn, Head of Performancehttps://www.linkedin.com/in/[email protected]#