Club SoftwareINFOGRAPH

clubs answered ourannual survey967

Positions of the respondents

OWNER

FITNESSMANAGER

LINEMANAGER

ADMIN/CUSTOMER SALES/RECEPTION

PERSONALTRAINER FITNESS

INSTRUCTOR

SALES

iconnect360membership management in the cloud

Visit us at:

www.facebook.com/fitnesssurvey@fitness_survey www.ezypay.com/fitness-industry-survey/

38% 19%13%

8%3%

11%

8%

What are the top 3 thingsyou like about your software?

What are the top 3 things you hate about your software?

Easy to useand learn

ReportingModule

IntegratedDirect Debit

Billing

1

2

3

1

2

3

NoReporting

Module

NotUser

Friendly

Not fullyIntergratedWith Billing

What feature do you wish your club management softwareprovides that is currently unavailable?

Online bookings Detailed, accurate,automated reports

Integrateddirect debit

How would you prefer your members to place their bookings?

What new technologydo you wish you knew more about?

SocialMedia

MobileApps

OnlineMarketing

If y

ou a

llow

boo

king

s

for

clas

ses

ONLINE - CLUB WEBSITE

IN PERSON AT THE CLUB

SMARTPHONE - THROUGH an APP

OVER THE PHONE

ONLINE - FACEBOOK

30%

23%

34%

10%

3%

38%

29%

20%

12%

1%

If you take

swim

schoolbookings

Intention to invest in the next year

Attend a localindustry conference

WeightEquipment

Website Cardio Equipment Staff Training(Customer service)