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Getting the Goods: Interviews that Work Jacqui Banaszynski Knight Chair in Editing at the University of Missouri May 89, 2013

Getting the Goods -- Interviews that Work (Session 1) with Jacqui Banaszynski

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Pulitzer Prize-winner Jacqui Banaszynski leads this free, two-day webinar, "Getting the Goods -- Interviews that Work," sponsored by the Donald W. Reynolds National Center for Business Journalism. For more information about free training for business journalists, please visit businessjournalism.org.

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Page 1: Getting the Goods -- Interviews that Work (Session 1) with Jacqui Banaszynski

Getting  the  Goods:  Interviews  that  Work  

Jacqui  Banaszynski  Knight  Chair  in  Editing  at  the  University  of  Missouri  

May  8-­‐9,  2013  

Page 2: Getting the Goods -- Interviews that Work (Session 1) with Jacqui Banaszynski

Poll Question #1 What are your primary purposes or goals when you do an interview?

Photo by flickr user isafmedia

Page 3: Getting the Goods -- Interviews that Work (Session 1) with Jacqui Banaszynski

THE  PURPOSE  OF  INTERVIEWS  •  Quotes  •  Informa:on  •  Verifica:on  and  confirma:on  •  Accountability  (puEng  it  on  the  record)  

•  Credibility,  focus  and  relevance  •  Context  or  background  (But  wait!!!  There’s  more…)  

 

Photo by flickr user boboroshi

Page 4: Getting the Goods -- Interviews that Work (Session 1) with Jacqui Banaszynski

PURPOSE  (con:nued)  

•  Emo:on  •  Character  •  Color  •  Scene  •  Reconstruc:on  •  Other  sources  •  Other  stories    

Page 5: Getting the Goods -- Interviews that Work (Session 1) with Jacqui Banaszynski

MULTIPLE  PLATFORMS  and  PRESSURES  

•  Inves:ga:ve  vs.  in:macy  •  Deadline  vs.  immersion  •  Print  vs.  broadcast  •  Live  vs.  scripted  •  In  person  vs.  phone  •  Email  (uck!!!!)  

Photo by flickr user dmjarvey

Page 6: Getting the Goods -- Interviews that Work (Session 1) with Jacqui Banaszynski

PLAN,  PREPARE,  PROBLEM-­‐SOLVE  •  Most  important  part  of  an  interview  

happens  BEFORE  the  interview  •  Purpose  drives  sourcing,  strategy  and  

approach  •  PlaVorm  plays  a  role  •  Problems  need  to  be  an:cipated  and  

addressed  •  And  then  there’s  personality…  

–  Yours  –  Your  source/subject’s  

Photo by flickr user stevendepolo

Page 7: Getting the Goods -- Interviews that Work (Session 1) with Jacqui Banaszynski

SOURCING  FOR  SUCCESS  •   Four  primary  techniques  to  plan  and  source  stories  for  best  success  

–  1.  Two-­‐plus-­‐two  planning  –  2.  Stakeholder  wheel  –  3.  Four  buckets  –  4.  Magic  or  guru  sources  

 Let’s  get  to  work…  Photo by flickr user Rafael Amado Deras

Page 8: Getting the Goods -- Interviews that Work (Session 1) with Jacqui Banaszynski

1.  TWO-­‐PLUS-­‐TWO  PLANNING  •  Quickly  iden:fies  &  priori:zes  sources  •  Iden:fies  related  enterprise  or  follow-­‐up  •  Two  double-­‐barreled  lists:  

What  do  you  need  to  know?  

• How  will  you  find  out?  

What  do  you  want  to  know?  

• How  will  you  find  out?  

Page 9: Getting the Goods -- Interviews that Work (Session 1) with Jacqui Banaszynski

SITUATION  1:  DOWNTOWN  PARK    •  Tensions  at  a  downtown  park  or  plaza  –  Park  with  open  area  and  rides  –  Put  in  by  city  to  ahract  families,  events,  etc.  as  part  of  downtown  revival  

–  Has  become  popular  spot  for  the  homeless    

– Merchants  are  pushing  for  crackdowns   Photo by flickr user jc.winkler

Page 10: Getting the Goods -- Interviews that Work (Session 1) with Jacqui Banaszynski

ACTIVITY  1:    Plan  two-­‐plus-­‐two  

Photo by flickr user jc.winker

What  do  you  need  to  know?  

• How  will  you  find  out?  

What  do  you  want  to  know?  

• How  will  you  find  out?  

Page 11: Getting the Goods -- Interviews that Work (Session 1) with Jacqui Banaszynski

PLOTTING:  Priori:ze  and  Problem-­‐solve  

•  What  are  your  priority  needs  in  order?  –  Deadlines,  plaVorms,  audience  

•  What  problems  do  you  an:cipate,  and  how  can  you  solve?  –  Access,  :me,  ethics,  off-­‐the-­‐record  –  Source/subject  mistrust  

Photo by flickr user Hey Paul Studios

Page 12: Getting the Goods -- Interviews that Work (Session 1) with Jacqui Banaszynski

2.  STAKEHOLDER  or  SOURCING  WHEELS  

•  Stakeholders  –  Primary  experts  or  most  affected  subjects  

•  Story  keepers  –  Eyewitnesses  

•  Readers/Audience  –  Who  they  are  and  what  they  need/want  to  

know  

•  Other  experts  –  Background,  context,  perspec:ve  –  Fresh  insights  or  story  angles  

Photo by flickr user Illusive Photography

Page 13: Getting the Goods -- Interviews that Work (Session 1) with Jacqui Banaszynski

STAKEHOLDER  WHEEL  •  Quick  iden:fica:on  of  everyone  who  is  a  source  and  subject  

•  Also  iden:fies  secondary  sources  &  audiences  for  in-­‐depth  enterprise  follow-­‐ups

By Flickr user dok1

HUB = News SPOKES = Primary stakeholders RIM = Secondary stakeholders

Page 14: Getting the Goods -- Interviews that Work (Session 1) with Jacqui Banaszynski

SITUATION  2:  GROCERY  STORE  •  Hip  and  popular  up-­‐market  grocery  store  announces  opening  on  edge  of  downtown  –  Area  borders  downtown  with  growing  residen:al  popula:on,  large  college  campus  and  poorest  neighborhood  in  town  

–  Three  well-­‐established,  locally  owned  grocery  chains  already  in  market,  along  city  edges  

Photo by flickr user SodanieChea

Page 15: Getting the Goods -- Interviews that Work (Session 1) with Jacqui Banaszynski

ACTIVITY  2:  Spoke  the  wheel  •  Who  is  most  in-­‐the-­‐know?  •  Who  is  most  affected?  •  Who  has  other  connec:ons  or  interests  that  might  be  overlooked?  

•  Who  has  valuable  background  or  perspec:ve?  

HUB = News SPOKES = Primary stakeholders RIM = Secondary stakeholders

Page 16: Getting the Goods -- Interviews that Work (Session 1) with Jacqui Banaszynski

3.  FOUR  BUCKETS  1.   Primary  stuff  

 News  makers,  necessary  info  and  experts  

2.   Reac>onary  stuff    Those  affected;  needed  comment  or  

response  

3.   Contextual  stuff    Background,  history,  broader  view,  

relevance  

4.   Cool  stuff    Color,  descrip:on,  scene,  character  

Photo by flickr user ross_hawkes

Page 17: Getting the Goods -- Interviews that Work (Session 1) with Jacqui Banaszynski

SITUATION  3:  PEA-­‐PATCH  WARS  •  Urban  “Pea  Patches”  growing  in  popularity;  tensions  rise  over  use    –  Data  shows  recent  changes  in  users  and  use  

–  Follows  gentrifica:on  in  urban  neighborhoods  

•  Refugees  and  migrants  pushed  further  out  

   

-­‐-­‐  Land  publicly  owned  but                    privately  maintained  •  Safety  issues  cited  •  Use  changing  from  food  

to  scenery  

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Page 18: Getting the Goods -- Interviews that Work (Session 1) with Jacqui Banaszynski

ACTIVITY  3:  Fill  the  buckets  1.   Primary  stuff  

 News  makers,  necessary  info  and  experts  

2.   Reac>onary  stuff    Those  affected;  needed  comment  or  

response  

3.   Contextual  stuff    Background,  history,  broader  view,  

relevance  

4.   Cool  stuff    Color,  descrip:on,  scene,  character  

Photo by flickr user ross_hawkes

Page 19: Getting the Goods -- Interviews that Work (Session 1) with Jacqui Banaszynski

4.  MAGIC  SOURCES:  Masters,  guides  and  gurus  

•  Back-­‐pocket  experts  –  In  the  know,  but  not  in  the  spotlight  

•  Gurus  and  guides  –  Help  shape  the  right  story,  right  sources,  right  approach,  right  ques:ons  

•  Brokers  –  Ambassadors  to  sources  and  stories  

Photo by flickr user miss_millions

Page 20: Getting the Goods -- Interviews that Work (Session 1) with Jacqui Banaszynski

SITUATION  4:  PARKING-­‐GARAGE  COLLAPSE  

•  Construc:on  accident  at  parking  garage  being  built  at  airport  –  I-­‐Beams  collapsed  suddenly  –  Seven  workers  fell;  three  killed  –  Worst  industrial  accident  in  your  area  in  history  

–  Construc:on  company,  port  authority,  federal  inves:gators  won’t  talk,  ci:ng  open  inves:ga:on  

Photo by flickr user Sean-Franc

Page 21: Getting the Goods -- Interviews that Work (Session 1) with Jacqui Banaszynski

ACTIVITY  4:  Find  the  magic  •  Back-­‐pocket  experts  

–  In  the  know,  but  not  in  the  spotlight  

•  Gurus  and  guides  –  Help  shape  the  right  story,  right  sources  and  right  approach  

•  Brokers  –  Ambassadors  to  sources  and  stories  P

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Page 22: Getting the Goods -- Interviews that Work (Session 1) with Jacqui Banaszynski

Tomorrow…  •  SOURCE  CATEGORIES:  Access  &  

Ethics  •  QUESTIONS  THAT  WORK  

–  Advanced  methods:  •  Metzler:  Plan  and  execu:on  •  Sawatsky:  Effec:ve  ques:ons  •  Wilkerson:  “Accelerated  In:macy”    

–  Beyond  informa:on  to  scene,  character  and  story  

•  Being  present:  Observa:on  &  senses  •  Not  being  present:  Reconstruc:on  •  Storyteller  ques:ons  

Photo by flickr user Xurble