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CONDUCTING MARKETING RESEARCH AND FORECASTING DEMAND Zarah Katrina C. Adea Ateneo Graduate School of Business 1 Top 10 Concepts

V47 Ch4 Market Research & Demand Zarah Adea

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Page 1: V47 Ch4 Market Research & Demand Zarah Adea

CONDUCTING MARKETING RESEARCH AND FORECASTING DEMAND

Zarah Katrina C. AdeaAteneo Graduate School of Business

1

Top 10 Concepts

Page 2: V47 Ch4 Market Research & Demand Zarah Adea

Outline: Conducting Marketing Research and Forecasting Demand

1. Marketing research defined2. Characteristics of a good marketing research3. Market research process involves 6 steps4. Data sources – Primary or

Secondary? 5. Research approaches &

instruments

Page 3: V47 Ch4 Market Research & Demand Zarah Adea

Outline: Conducting Marketing Research and Forecasting Demand

6. Sampling plan & contact methods7. Measures of market productivity8. Two types of demands9. Productive way to breakdown

the market10. Estimating current &

future demand

Page 4: V47 Ch4 Market Research & Demand Zarah Adea

Concept 1:Marketing research is the systematic design, collection, analysis, and reporting of data and findings relevant to a specific marketing situation facing the company.

Insights to help interpret past performance and plan future activities

Companies can conduct their own marketing research or hire other companies to do it for them.

Page 5: V47 Ch4 Market Research & Demand Zarah Adea

Concept 2:

7 Characteristics of a good marketing research

Page 6: V47 Ch4 Market Research & Demand Zarah Adea

Concept 3:

Marketing Research Process – 6 Steps

Page 7: V47 Ch4 Market Research & Demand Zarah Adea

Concept 4:

Decision 1: Data Sources – Primary or Secondary?

Secondary DataPrimary Data

Page 8: V47 Ch4 Market Research & Demand Zarah Adea

Concept 5:

Decision 2: Research Approaches & Instruments

Research Approaches: Marketers collect primary data in five main ways

Page 9: V47 Ch4 Market Research & Demand Zarah Adea

Concept 5:

Decision 2: Research Approaches & Instruments

Research Instruments: Marketing researchers have a choice of three main research instruments in collecting primary data

Page 10: V47 Ch4 Market Research & Demand Zarah Adea

Concept 6:

Decision 3: Sampling Plan and Contact methods

Page 11: V47 Ch4 Market Research & Demand Zarah Adea

Concept 6:

Decision 3: Sampling Plan and Contact methods

Page 12: V47 Ch4 Market Research & Demand Zarah Adea

Concept 7:

Two complementary approaches to measuring Marketing Productivity

Used to assess marketing effects

Used to estimate causal relationships & measure how marketing activity affects outcomes

Page 13: V47 Ch4 Market Research & Demand Zarah Adea

Concept 7:

Two complementary approaches to measuring Marketing Productivity

Customer- Performance scorecard

Stakeholder- Performance scorecard

Page 14: V47 Ch4 Market Research & Demand Zarah Adea

Concept 8:

Marketing is responsible for preparing sales forecasts based on estimates of demand

Market Demand Total volume that

would be bought by a defined customer group in a defined geographical area in a defined time period in a defined marketing environment under a defined marketing program

Company Demand The company’s

estimated share of market demand at alternative levels of company marketing effort in a given time period.

Page 15: V47 Ch4 Market Research & Demand Zarah Adea

Concept 9:

Marketers break down the market into segments to help them with market planning

Page 16: V47 Ch4 Market Research & Demand Zarah Adea

Concept 10:

Estimating Current & Future Demand

Page 17: V47 Ch4 Market Research & Demand Zarah Adea

Summary: Conducting Marketing Research and Forecasting Demand

1. Marketing research defined2. 7 Characteristics of a good marketing research3. Market research process involves 6 steps4. Data sources – Primary or

Secondary? 5. Research approaches &

instruments

Page 18: V47 Ch4 Market Research & Demand Zarah Adea

Summary: Conducting Marketing Research and Forecasting Demand

6. Sampling plan & contact methods7. Complementary measures of market

productivity8. Two types of demands9. Productive way to breakdown

the market10. Estimating current &

future demand

Page 19: V47 Ch4 Market Research & Demand Zarah Adea

My Conclusion: Conducting Marketing Research and Forecasting Demand

The success of a brand or a product often depends on discovering market opportunities through marketing research and having timely, accurate, and actionable information about consumers and competition in order to make good business decisions.

Page 20: V47 Ch4 Market Research & Demand Zarah Adea

CONDUCTING MARKETING RESEARCH AND FORECASTING DEMAND

Zarah Katrina C. AdeaAteneo Graduate School of Business

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Top 10 Concepts