Upload
sharyn-sheldon
View
86
Download
2
Embed Size (px)
Citation preview
Tips for DefiningYour Brand Voicehttp://ContentSparks.com/BrandVoice
Tips for DefiningYour Brand Voicehttp://ContentSparks.com/BrandVoice
Reveal Your Brand Personality
Brainstorm a huge list of adjectives that describe who you are as a business. Pick
adjectives as if your business were an actual person.
Narrow down to 3 by trying out each one to see what image it suggests in your mind. Find the words or short phrases
that really sound like you, but which also reflect any research you've done with
your customers.
Tips for DefiningYour Brand Voicehttp://ContentSparks.com/BrandVoice
Establish the Tone of Your Brand's Voice
This is how you want your content to sound to your audience.
Your tone should be reflected in every
single communication you have with your customers.
The more consistent your tone, the stronger your brand voice will sound in
your content.
Tips for DefiningYour Brand Voicehttp://ContentSparks.com/BrandVoice
Establish Your Brand Language.
Identify key words and phrases that define your brand voice. Narrow them down to the most important, and put them into clearly defined language
guidelines.
These guidelines can be used by anyone in your business to create a seamlessly
consistent experience for your customer.
Tips for DefiningYour Brand Voicehttp://ContentSparks.com/BrandVoice
Define the EssentialsSpecify key aspects of the language and
wording of your brand voice, such as:
Pronoun useGrammar and word choice
FormalitySlang and swearing use
Jargon and technical languageRegional preferences
Tips for DefiningYour Brand Voicehttp://ContentSparks.com/BrandVoice
Identify Where Your Voice Will Be Heard
Identify every place where people will hear your voice and how it might differ in each. Since consistency is so important,
you need to think of every single channel where people might encounter your
content.
Examples include your online presence, post-sale communications, video and
print content, as well as live interactions.
Tips for DefiningYour Brand Voicehttp://ContentSparks.com/BrandVoice
Make it Stand OutStorytelling can bring to life the voice
and tone of your brand. Stories are great for conveying your values and creating a personal experience that engenders trust
and develops a strong connection.
Types of stories you can tell include personal, customer and employee stories, as well as product development and case
studies.
Tips for DefiningYour Brand Voicehttp://ContentSparks.com/BrandVoice
Learn More About Expressing Your Brand
Voice
http://ContentSparks.com/BrandVoice